Collection Agent Graduate Jobs in Mumbai

Job Description: Customer Service - ExecutiveLocation: Mumbai, Goregoan (West)Roles and Responsibilities:Maintaining a positive and professional attitude towards our customers at any given time and via all communication channels.Knowing our product, processes and policies thoroughly so that high quality responses can be provided to customers.Responsible for making outbound calls daily to customers for customer engagement activities such as: feedback gathering, reviews, surveys and contributing to sustainable relationships and trust building with our customers.Acknowledging, communicating and resolving customer queries/ grievances through all channels and within specified time limits.Bridge the gap between customers and our internal stakeholders for timely and effective resolution.Responsible for post-sales engagement with customers including follow-up on payment collection, customer access, account setup, etc.Support management in maintaining records/ data of all customer interactions, including preparation of MIS reports/ dashboards on a timely basis.Required Skills and Qualifications:Any Bachelors degree (or equivalent).Minimum 1.5 to 3 years of experience in any customer centric role.Customer orientation and ability to adapt/respond to different types of customers.Ability to handle customer calls/ queries/ grievances.Excellent interpersonal and communication skills both written and verbal.Familiarity with CRM systems will be a plus.Experience in MIS/ dashboard preparation.Note:This is a Work-From-Office job role. Please don't apply if you are looking for a Work From Home Opportunity.The week off is on Sunday.

Collection Specialist MumbaiCompany: Company is leading influencer marketing platform and agency in IndiaJob profile: Build relationships with customers to ensure invoices are paid by due date and collection targets are met Resolve overdue bills Respond timely and professionally to customer queries Share customer feedback to our billing team to ensure continuous process improvements Work closely with Sales and Customer Success teams Communicate results regularly to managementTechnical skills: Collection executive ,collection managementSoft skills: Good communication skills, analytical skillsEducational Qualification: Any graduateExperience: Experience of 4- 6 years If you are interested, kindly send your profile in word file with present and expected fixed CTC at geetascpl@gmail.comLocation: Andheri West, MumbaiSalary range: As per industry standards

Position:- Collection Executive/ Runner BoyExperience:- 0-1 YearQualification:- Any Graduate, Any Diploma holderJob Location: Borivali (Mumbai) MaharashtraSalary:- As per the Industry Standards.Job Description:-1. The Executive is Responsible for the Collection of Necessary Documents.2. The Executive is Responsible for the Collection of Cheques & Payments.3. As per the requirement

Profile: Collections Officer Job Location: Sion, Mumbai.Report To: Director The People need to work with are: Sales and Cylinder Departments Responsibilities: 1 Responsible for managing the collection of outstanding payment andcylinders from customers. 2 Maintain customer payment and cylinder records. 3 Review the company debtor list. 4 Contact customers and inform them of their overdue payments,cylinders and cylinder rent.5 Handle problems, doubts, and objections of customers regardingpending payments, cylinders and cylinder rent. 6 Collect it in time to mitigate company losses. 7 Get customer feedback. 8 Make a research of customers behavior pattern and keep record of it. 9 Maintain records as required by the QMS. 10 Fulfill other duties as needed. Competency Needed 1 Education Bachelors degree in accounting 2 Experiences Working as a Collections Officer - 1-3 Years Done a great job if: Reduce company losses by encouraging customers to pay theiroverdue bills. The Skills I need are: 1 Good written and verbal communication skills. 2 Negotiation skill 3 Mathematical skill 4 Attention to detail 5 Knowledge of office and accounting software. 6 Patience and resilience.

Key Responsibilities:AR Process Improvement:Analyze current AR processes and identify areas for improvement.Implement best practices for AR management, including automation tools and software integration.Develop and maintain standardized procedures for invoicing, payment processing, and reconciliation.Collaborate with the finance team to enhance internal controls and ensure compliance with financial regulations.Collection Strategy:Monitor and manage the AR aging report, ensuring timely collections and minimizing overdue balances.Develop and execute effective collection strategies to improve cash flow and reduce bad debt.Communicate with clients to resolve outstanding issues and expedite payments.Establish and maintain strong relationships with customers to ensure timely and accurate payment.Reporting & Analysis:Prepare regular AR reports, including aging reports, collection forecasts, and cash flow analysis.Provide insights and recommendations based on AR data to support decision-making.Track key performance indicators (KPIs) related to AR and collections, and report progress to management.Collaboration & Communication:Work closely with the sales and operations teams to ensure smooth billing and collection processes.Provide training and support to team members on AR processes and best practices.Communicate effectively with internal and external stakeholders to resolve issues and improve processes.Qualifications:Bachelors degree in Accounting, Finance, or a related field.6+ years of experience in Accounts Receivable, with a focus on process improvements and collections.Strong understanding of AR management, billing, and collections processes.Experience with financial software and ERP systems; knowledge of Netsuite is a plus.Excellent analytical, problem-solving, and communication skills.Ability to work independently and manage multiple tasks simultaneously.Proficiency in Microsoft Office, particularly Ex

BL Boys & Operations Executive (Male)Experience- 2-5 YrsJob Location: Andheri (Chakala)Salary-15K-25KJOB DESCRIPTIONFrom Office to reach Nhava Sheva Port or Given places to submit Documents, Delivery Order, Booking, Draft Submission, CHA people will be good to go also if they having knowledge of Logistics will be better so they can deal in portKirti GaikwadHR EXECUTIVE