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Fresher Client Servicing Executive Jobs

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Client Service Executive - Full Time

Prolegion Private Limited

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Background Verification Communication MS-excel Client Servicing
Job Title: Verification ExecutiveLocation: Malad, MumbaiExperience : 0-1 yearsWork Mode : Full Time , On siteRole OverviewAs a Client Service Executive, you will be the face of SecureSearch for our valued clients. You will manage end-to-end client relationships, ensure timely execution of background checks in line with SLAs, and proactively handle escalations and client needs.This role demands a proactive communicator, a detail-oriented executor, and a collaborative team player.Key ResponsibilitiesClient Engagement & Relationship ManagementAct as the primary point of contact for assigned clientsUnderstand client needs, expectations, and business cyclesConduct regular review calls and feedback sessions to maintain high client satisfactionOperational Oversight & SLA ManagementMonitor all ongoing background verification requests for timeliness and qualityEnsure adherence to client-specific turnaround times (TAT) and service level agreements (SLA)Escalate potential delays proactively and ensure timely resolutionReporting & AnalysisTrack and share daily/weekly/monthly reports and dashboardsAnalyze trends in verifications, identify bottlenecks, and suggest process improvementsCollaboration & CoordinationLiaise with internal operations and compliance teams to ensure seamless case closuresWork closely with the tech support team for client-specific integration and supportFacilitate training sessions for clients on portals or updates when neededDesired AttributesBachelor
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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Call Center Chat Support Chat Process Solving Queries BPO
We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Indore
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive in Indore, India, to provide excellent customer support through online chat. This role is ideal for individuals with a passion for helping others and a knack for effective communication.As a Chat Support Executive, you will interact with customers via chat to address their inquiries, resolve issues, and provide product information. Key responsibilities include:- **Customer Interaction**: Engage with customers through chat to answer their questions and assist them with their concerns promptly and professionally.- **Problem Resolution**: Identify customer issues and find effective solutions, ensuring a positive experience and timely follow-up on all requests.- **Product Knowledge**: Stay informed about company products or services so that you can provide accurate information and support to customers.- **Documentation**: Maintain records of customer interactions and transactions, noting details of inquiries, complaints, and comments for future reference.- **Team Collaboration**: Work closely with team members and supervisors to share insights and improve customer service strategies.To be successful in this role, candidates should have strong written communication skills, a friendly and approachable demeanor, and a basic understanding of customer service principles. Being detail-oriented and able to work independently in a remote environment is essential. A complete high school education and proficiency in using chat software are required, while prior experience in customer service is an advantage but not mandatory.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Ayappakkam Chennai
Client Services Executive Good Communication Skills Client Solutions
We are looking for a motivated and organized Client Coordinator to join our team in Ayappakkam. The ideal candidate will help manage client relationships and ensure that their needs are met.**Key Responsibilities:**- **Client Communication:** Act as the main point of contact for clients, responding to inquiries and providing updates on their requests. This ensures clients feel valued and informed about their projects.- **Coordination of Services:** Collaborate with different departments to ensure timely delivery of services to clients. This role involves clear communication with team members to meet client deadlines effectively.- **Documentation Management:** Maintain and update client records accurately. Keeping organized documents helps track client history and requests for better service.- **Feedback Collection:** Gather feedback from clients after service delivery to understand their satisfaction levels. This feedback helps improve our services and build long-term relationships.- **Problem Resolution:** Address any issues or concerns raised by clients promptly. Resolving problems quickly is crucial for maintaining trust and client satisfaction.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and be willing to learn. Good communication skills, both verbal and written, are essential for effective interaction with clients. A friendly and professional attitude is expected, as well as the ability to work in a team. Candidates should be organized, detail-oriented, and able to handle multiple tasks efficiently. Prior experience is not necessary, but a positive attitude and eagerness to assist clients will set you apart.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Rajarhat Gopalpur North 24 Parganas
Basic Computer Skills Office Work Front Desk Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Administrative Skills Coordination Skills Written Communication Presentable Good Communication Skills Client Relationship Public Relationship
As a Front Office Executive, you will be the first point of contact for clients and guests, playing a vital role in creating a positive impression of the organization. The position is based in Rajarhat Gopalpur and is suited for candidates with a background in various fields including B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, or B.Sc.**Key Responsibilities:**- **Greet and Assist Guests:** Welcome guests warmly and provide them with necessary information or support to ensure a pleasant experience from the beginning.- **Manage Phone Calls:** Answer incoming calls promptly, redirecting them to the appropriate departments and ensuring effective communication at all times.- **Maintain Front Desk Operations:** Oversee the daily operations at the front desk, including managing schedules, bookings, and ensuring the area is tidy and organized.- **Handle Correspondence:** Receive and manage physical and digital correspondence, ensuring timely responses and proper documentation.- **Maintain Customer Records:** Update and maintain customer databases to enhance service quality and for future reference.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills that help in interacting effectively with clients and team members. A friendly demeanor and the ability to multitask are essential for managing the fast-paced front office environment. Proficiency in basic computer applications is required to handle tasks such as managing databases and correspondence. Attention to detail and organizational skills are also crucial to ensure efficient operations at the front desk. A professional appearance and a positive attitude are expected traits for this role.
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Hiring For Client Relationship Executive

Empire Recruitment Solutions

  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Patia Bhubaneswar
Client Relationship Associate Client Servicing Client Development CRE Client Relationship
We are looking for a Client Relationship Executive to join our team at at Empire Recruitment Solutions. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers 12,500 - 14,500 and opportunities for career growth.Key Responsibilities:Research and identify new client opportunities in the market.Build strong, professional relationships with clients through regular communication.Promote product and service offerings that align with customer needs.Collaborate with internal teams to ensure seamless delivery of services.Monitor industry trends to adapt strategies and stay competitive.Provide regular feedback and insights to the management team.Job Requirements:The minimum qualification for this role is Graduate and 0 - 3years of experience. Strong interpersonal skills, the ability to close deals effectively, and a customer-focused approach are also essential for this role. Mob - 9114050994
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Landewadi Pune
Client Services Executive Good Communication Skills Multi Tasking Staff MS-excel Book Keeping
As a Client Co-ordinator, you will play an important role in ensuring smooth communication between our clients and our team. Your main duties will include managing client queries, assisting with their needs, and helping maintain strong relationships. **Key Responsibilities:**- **Client Communication:** Act as the first point of contact for clients, addressing inquiries and providing information clearly and accurately to ensure satisfaction.- **Scheduling Appointments:** Organize meetings and coordinate schedules to ensure that clients meet with the right team members at the appropriate times.- **Documentation Management:** Maintain and organize client files, ensuring that all records are up to date and easily accessible for efficient workflow.- **Feedback Collection:** Gather feedback from clients after services are provided to understand their experience and identify areas for improvement.- **Support Team Activities:** Assist team members with various tasks and projects to ensure that all operational aspects are running smoothly.To succeed in this role, you should have excellent communication skills, both written and verbal, and be comfortable working in a fast-paced environment. Attention to detail is essential for managing client information accurately. A positive attitude and willingness to learn will help you thrive in this position. Proficiency in basic computer applications and multitasking skills are also important, as you will be juggling several tasks at once.
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  • 0 - 2 yrs
  • Kandivali Mumbai
Communication Skills English Client Servicing
Client Servicing Executive Kandivali Mumbaicompany: Company in Training, Placement and Financial ServicesJob Profile: conduct Outbound Calls to Existing and Prospective Clients to Promote Financial and Training Solution handle Inbound Client Inquiries Professionally, Providing Accurate and Timely Information Build and Maintain Strong Client Relationships to Enhance Engagement and Business Growth identify and Pursue Cross-selling and Upselling Opportunities Across Financial Products maintain, Update, and Manage Client Databases with Accurate Interaction Records and Lead Status record Client Feedback, Follow-ups, and Conversion Details in the System prepare and Maintain Mis Reports, Calling Reports, Follow-up Reports, and Conversion Tracking maintain Accurate Employee Records and Regularly Update the Hr Databasetechnical Skills: Ms Office, English Fluencysoft Skills: Communication Skills, Communication & Presentation Skills, Coordination & Negotiation Skillseducational Qualification: Any Graduate or 12 Pass with English Fluencyexperience: 0-2 Years Prior Experience in Tele-calling, Customer Service, Financial Services, or Relationship Management Preferredlocation: Kandivali Near Railway Stationif You are Interested, Please Send Your Cv At Resume1@satvam.com with Details of Your Present and Expected Salary remuneration: Negotiable
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Hiring For B.B.A Freshers - B2B Sales Executive

ITology inventor private limited

  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Thane West
Sales Direct Sales New Client Acquisition Field Sales b2b Sales Service Sales Loan Sales Credit Card Sales Insurance Sales Client Management
Roles and Responsibilities Approaching manufacturers & service providers i.e. industrial clients for Internet Marketing products like SEOetc. Generating leads & responsible for the management of leads generated by BDA. Meeting with 2 Clients on daily basis (Field Work). Achieving sales targets through acquisition of new clients and growingbusiness. Team up with co-workers to ensure proper customer service. Build productive trust relationships with customers.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mulund East Mumbai
Communication Negotiation Client Servicing Client Service
HELLO EVERYONE EXCITING OPPORTTUNITY AWAITS BELOW ROLE-SALES /CLIENT SERVICE EXECUTIVE CTC-20000 PER MONTH PLUS INCENTIVES AND HIKE IS AVAILABLE IF CANDIDATES PERFORMS WELL AGE-19TO30 YEARS INTERESTED CANDIDATES CAN SHARE THIER CV AT GIVEN MAIL OR AT 7497998030 MENTIONING THE JOB ROLE
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Noida Sector 63
Payment Followup CRM Client Servicing
Job DescriptionPosition: Management Trainee Customer Relationship Management (CRM)Experience: 02 YearsLocation: Noida Sec-63Salary: 12000-16000/monthJob SummaryWe are looking for a Management Trainee Customer Relationship Management to support our customer handling and sales operations. The candidate will be responsible for managing client data, coordinating service calls, following up on sales orders, and assisting in payment recovery. This role is ideal for fresh graduates or candidates with up to 2 years of experience who are eager to build a career in customer relationship management.Key Responsibilities Maintain and update client/customer data accurately in CRM systems Coordinate and schedule service calls with service engineers and customers Follow up with customers on sales orders, dispatch status, and delivery confirmations Regularly communicate with clients for order status, service updates, and feedback Assist in payment follow-ups and recovery, including reminders and coordination with accounts team Handle customer queries, complaints, and service-related issues in a professional manner Prepare basic reports on service calls, orders, and outstanding payments Ensure timely follow-up and proper documentation of all customer interactions Support sales and service teams in daily operational activitiesRequired Skills & Qualifications Graduate in any discipline (BBA / B.Com / B.Sc / BA preferred) 02 years of experience in customer service, sales coordination, or CRM (freshers can apply) Good communication skills (verbal and written) Basic knowledge of MS Excel, Word, and email communication Ability to handle multiple follow-ups and meet deadlines Customer-oriented attitude with problem-solving skills Willingness to learn and grow in customer relationship management Experience working with CRM software
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Hiring Freshers || Corporate Relationship Executive

Sakthi Property Developers India Private Limited

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Choolaimedu Chennai
Client Relationship Proposal Preparation Client Servicing Customer Management
Hr Conduct : 7826012051Job Title: Corporate Relationship Executive**Job Summary:**Responsible for building and maintaining strong relationships with corporate clients, identifying new business opportunities, and ensuring client satisfaction through effective coordination and communication.**Key Responsibilities:*** Develop and manage corporate client relationships* Identify and pursue new business opportunities* Understand client needs and propose suitable solutions* Negotiate contracts and agreements* Coordinate with internal teams for timely delivery* Ensure high levels of client satisfaction**Skills Required:*** Strong communication and negotiation skills* Relationship management and problem-solving abilities* Ability to work independently and in a team* Results-driven and proactive attitude**Qualification & Experience:*** Bachelors degree in any discipline* Up to 2 years of relevant experience (freshers may apply)
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Navrangpura Ahmedabad
Client Relationship Associate Outbound Calling Client Servicing Client Development Client Management Client Relationship
We are looking for enthusiastic freshers who enjoy interacting with customers, solving problems, and building long-term relationships.Key ResponsibilitiesAssist existing clients in using AnchorEDGE services effectively.Provide product demos and guide new subscribers through profile setup.Resolve customer queries related to app features, services, and usage.Offer ongoing support to ensure smooth and efficient service experience.Remind clients proactively about upcoming service renewals.Maintain strong relationships with customers and motivate them to use all available features.Ensure high customer satisfaction through timely communication and follow-ups.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Hyderabad
Client Service Associate Service Associate
Key Responsibilities:1. Respond to customer inquiries: Provide timely and accurate responses to customer queries through phone, email, or chat.2. Handle customer complaints: Address and resolve customer complaints in a professional and efficient manner to ensure customer satisfaction.3. Process orders: Assist customers in placing orders, updating order status, and coordinating order fulfillment.4. Provide product information: Educate customers about products, services, and promotions to help them make informed purchasing decisions.5. Maintain customer records: Update and maintain customer information and interactions in the company's database or CRM system.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide assistance and resolve issues.2. Customer service orientation: Strong focus on delivering exceptional customer service and building positive relationships with customers.3. Problem-solving skills: Capacity to analyze customer needs and provide appropriate solutions to meet their requirements.4. Attention to detail: Ability to accurately input and update customer information and orders.5. Ability to work in a team: Collaborate with colleagues to ensure smooth customer interactions and support.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Chandigarh
English Language Hindi Faculty Communication Client Solutions Sales Field Sales Executive Business Development Client Servicing Client Acquisition
Job Title: Business Development Executive (BDE) / Certified Internet Consultant (CIC)Job Category : Field Sales / Business DevelopmentShift Timings: Day ShiftEmployment Type: Full-TimeWork Type: Work From Field (Onsite Client Visits)Job Location: ChandigarhAbout the RoleWe are hiring Business Development Executives / Certified Internet Consultants to join our Field Sales Department. This role is focused on driving customer acquisition, revenue growth, and client success through consultative selling. You will leverage Justdials brand strength to present cost-effective digital solutions to small and medium businesses, ensuring long-term profitability and client retention. The role offers exposure to sales, client interaction, business consultation, and field-based business development.Key ResponsibilitiesIdentify and meet commercial establishments in the allocated area to pitch Justdials services.Present business offerings, explain benefits, and conduct product demonstrations.Collect qualitative business information and update client profiles with geo-coded photographs.Clearly explain contracts, tenure, features, and terms while handling client queries.Persuade business owners to register with Justdial as paid customers.Submit contracts with proper documentation, ensuring activation of client accounts.Ensure contract cheque clearance and client onboarding within company timelines.Adhere to compliance policies and reporting standards.Prepare and send Key Parameter Monitor (KPM) reports daily to managers.Achieve monthly client acquisition and revenue targets.Skills & Work Experience RequiredLanguage Proficiency: Fluent in English, Hindi, or any regional language.Communication: Strong verbal skills to explain services and handle client objections.Sales Skills: Ability to persuade and convert leads into paying clients.Other Requirements:Ability to work under pressure.Follow instructions and company processes diligently.Own a two-wheeler vehicle for client visits.QualificationsMinimum: Graduate in any discipline (Commerce, Business, Marketing preferred).Experience: 0-2 years in sales, field sales, business development, or client servicing. Freshers with strong communication and passion for sales may also apply.Compensation3.00 LPA (Chandigarh)Incentives on performance + Medical InsuranceSkills & RequirementsRequired SkillsCommunicationExperience0 - 3 yearsEducationGraduation (10 + 2 + 3)Age Range21 - 35 yearsLanguages RequiredEnglish, Hindi
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Client Servicing Executive (Freshers) Guwahati

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Guwahati
Client Servicing Client Service MS Office MS-excel MS WORD PPT Good Communication BACK OFFICE
-Act as the primary point of contact for assigned clients; build and maintain a strong, trusted relationship.-Understand the clients brand, objectives, market environment, and communication goals.-Regularly meet with clients to review performance, address any feedback/concerns, and align on next steps.-Translate client requirements into clear agency-briefs for internal teams (creative, media, digital, production).-Develop or contribute to strategic recommendations and campaign ideas aligned with client objectives.-Assist in preparing proposals and presentations for new projects/pitches.-Coordinate between the client and internal teams to ensure timely execution of campaigns/projects (print, digital, OOH, events etc.).
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Mohali
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
Chat Support Executive International BPOLocation: Sector 75, MohaliSalary: 20,000 30,000 CTCWorking Days: 5 DaysShifts: RotationalInterview Mode: Only Face-to-FaceApply: WhatsApp/Call 7878424845Job Description:We are hiring Chat Support Executives for a leading International BPO in Mohali. The role involves handling customer queries via chat, ensuring quick resolution, and delivering high-quality support.Responsibilities:Provide chat-based support to international customersResolve queries with accuracy & professionalismMaintain interaction logs and service qualityAchieve performance and productivity targetsEligibility:Graduation in any streamExcellent written English communicationComfortable with rotational shiftsBPO experience preferred (freshers can also apply)Apply Now Drop your CV at 7878424845Note: Only face-to-face interviews#ChatSupport #ChatSupportExecutive #InternationalBPOJobs #BPOJobsMohali #MohaliJobs #CustomerSupportJobs #ChatProcessJobs #BPOHiring #GraduatesJobs #JobInMohali #RotationalShiftJobs #5DaysWorking #CustomerServiceJobs #InboundProcess #OutboundProcess #HiringNow #ApplyNow #JobSearchIndia #SupportExecutiveJobs #TechSupportJobs
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Client Servicing Executive Fresher

CredenceSoft Private Limited

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Navi Mumbai
Client Service
Job Title: Client Service ExecutiveAbout CredenceSoft:CredenceSoft Pvt. Ltd. is a leading provider of hospitality technology solutions designed tostreamline operations, enhance guest experiences, and improve efficiency for hotels andhospitality businesses. Our innovative product suite includes BookOne (PropertyManagement System), Point of Sale (POS), Channel Manager, Booking Engine Website,and Payment Gateway. We are committed to transforming the hospitality industry withreliable, user-friendly, and scalable tech solutions.Job Summary:We are seeking a proactive and client-focused Client Success Executive to join ourgrowing team. You will be responsible for supporting clients with the setup, onboarding,training, and troubleshooting of our tech products. Client visits required within or outsidethe city, but only as per client and company requirements.Key Responsibilities: Assist clients with product setup, onboarding, and training, both online and offline. Provide on-site or remote support based on specific client requirements. Conduct client visits as per company directives. Collaborate with internal technical and product teams to ensure timely resolution ofclient issues. Maintain detailed and accurate records of service activities, issues resolved, andclient feedback. Educate clients on new product features, updates, and best practices to maximizeplatform usage.Training & Travel: Comprehensive training will be provided on all company products and clientinteraction protocols. Candidates must be open to travel. All travel expenses will be reimbursed as per company policy. Candidates should be open to working in rotational shifts, including Sundays.Compensation will be provided for any Sunday shifts worked, in accordance withcompany policy.Qualifications & Skills: Bachelors degree in any discipline (Hospitality/IT/Business preferred). 12 years of experience in service support or client-facing roles preferred; fresherswith strong communication skills may also apply. Excellent interpersonal and problem-solving abilities. Proficiency in MS Office and a comfort level with using tech platforms.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Client Service Key Accounts Microsoft Excel MS Office Outlook
Job Description: Client Service ExecutiveCompany: cFIRSTLocation: Ahmedabad, GujaratJob Type: Full-Time About cFIRSTcFIRST is a leading background verification and talent solutions provider based in Ahmedabad, committed to delivering exceptional client experiences through innovative and reliable services. We are seeking a dynamic Client Service Executive to join our team and contribute to our mission of excellence.Job SummaryThe Client Service Executive will be responsible for managing client relationships, ensuring seamless communication, and delivering high-quality service to meet client expectations. This role involves coordinating with clients, addressing their queries, and collaborating with internal teams to ensure timely and accurate delivery of services.Key Responsibilities Act as the primary point of contact for assigned clients, understanding their needs and ensuring satisfaction. Manage client inquiries, complaints, and requests promptly and professionally via email, phone, or in-person meetings. Coordinate with internal teams (e.g., operations, verification, and HR) to ensure timely delivery of services. Maintain accurate records of client interactions, service agreements, and project statuses using CRM tools. Prepare and share regular reports on client account status, service delivery, and feedback. Identify opportunities to upsell or cross-sell services to enhance client engagement. Ensure compliance with company policies and industry standards in all client interactions. Contribute to process improvements to enhance client experience and operational efficiency.Qualifications and Skills Education: Bachelors degree in Business Administration, Marketing, Communications, or a related field. Experience: 1-3 years of experience in client servicing, customer support, or a related role (freshers with strong communication skills may be considered). Skills: o Excellent verbal and written communication skills in English.o Strong interpersonal and relationship-building skills. o Ability to multitask, prioritize, and work under tight deadlines. o Proficiency in MS Office (Word, Excel, PowerPoint). o Problem-solving skills with a client-centric approach. o Knowledge of background verification or HR services is an advantage but not a mandate. Attributes: Proactive, detail-oriented, team player, and adaptable to a fast-paced environment.Work Environment Location: Ahmedabad, Gujarat (on-site). Work Hours: Standard business hours with occasional flexibility for client meetings or deadlines. Travel: Minimal, as required for client meetings within Ahmedabad.Why Join cFIRST? Opportunity to work with a growing organization in the background verification industry. Collaborative and supportive team culture. Career growth opportunities with exposure to diverse clients and projects.How to ApplyInterested candidates can submit their resume and a brief cover letter to cfirst.recruitment@cfirstverify.com with the subject line Client Service Executive Ahmedabad. Applications will be reviewed on a rolling basis. cFIRST is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Ayappakkam Chennai
Client Services Executive Customer Service Good Communication Skills Problem Solving Customer Management
Job Title: Client Coordinator - Voice ProcessIndustry: Medical BillingNature of Work: In / Out Bound Calls & SchedulingReports To: Supervisor / ManagerLocation: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77Terms: Full TimeRequirements: Night Shift (Mon-Fri)Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need.You should be helpful and courteous when answering telephone calls.About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements. Verifying patients insurance details like eligibility / verify the prior authorization. Answering patients questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.Salary Range: 25K 35K Salary for the right candidate is not a constraintNo of Openings: 4 5 VacanciesAbout us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.Person Specification: A thorough understanding patient service. Excellent English communication with neutral accent. A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work. Professional and positive attitude. A strong desire to grow along with the company.Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 18
Outbound Calling Direct Sales Lead Generation Problem Solving Cold Calling Negotiation Skills Inside Sales Sales Process Upselling Sales Client Servicing Customer Relationship Pressure Handling Customer Communication Client Management Inside Sales Executive Inside Sales Associate Inside Sales Representative Agency Sales
COMPANY NAME-VAANI INFOSYSTEMS PVT LTDProcess name-economic timesWebsite- https://www.economist.com/Working days- 6 days workingexperience-0 to 1+yrsalary range-20 to 25kDesignation: Business Devlopment Executive Profile-(upselling)LOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)Responsibilities1. Handling Outbond calls ,you will be responsible for new & existing subscriptions,pricing,products & information.2. Follow up with the clients related issue with payments and new subscription3. Following up the leads on daily basis.4. Follow approved workflows while responding to customer inquiries.5. Ensure high customer satisfaction.6. Coordinate with new & old clients & customer for follow-ups7. Converted leads from free subscription to paid subscription.Attributes:1. good verbal communication 2. Ability to work in a high demanding environment Experience: 1. 06 to -1 years of experienceQualification: 12* to Any Graduate
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Hiring Fresher - Customer Care Executive - Guwahati

Lakshmi North East Solutions (LNES)

  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Guwahati
Customer Service Client Support Client Relations Customer Experience Customer Retention Client Communication Communication Skills Problem Solving Time Management Attention to Detail
- Respond to customer inquiries via phone, email, or live chat, providing information on services such as website development, app development, and cloud solutions.- Assist customers with understanding the scope of services offered by SIQUES EDUAID, including technical details, pricing, and timelines.- Act as the primary point of contact for clients throughout the project lifecycle, from initial inquiry to post-launch.- Provide regular updates on the status of website, app, or cloud development projects, ensuring clients are well-informed of milestones and timelines.- Handle technical issues or challenges clients may encounter during or after the completion of their projects.- Troubleshoot website or app performance issues, escalated customer complaints, or cloud service disruptions, collaborating with the technical team to resolve the issues quickly.- Assist new clients with the onboarding process, providing guidance on setting up and using the developed websites, apps, or cloud platforms.- Collect customer feedback to gauge satisfaction levels with the services provided.- Work with the development and design teams to improve products or services based on customer suggestions or recurring issues.- Maintain accurate and up-to-date records of client interactions, technical issues, and service requests in the CRM system.- Document and escalate recurring issues or suggestions to relevant departments for resolution or future product improvements.- Identify opportunities for upselling additional services, such as ongoing website maintenance, app updates, or advanced cloud features, based on customer needs.- Collaborate closely with web developers, app developers, and cloud engineers to ensure that customer requirements are accurately translated into project deliverables.- Stay up to date with the latest trends and technologies in website development, app development, and cloud solutions to better assist clients with their needs.
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Hiring For B.A/B.B.A Freshers - Telecaller

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Guwahati
Telecalling Executive Customer Service Follow Up Communication Client Relationship Persuasive Communication Client Interaction Appointment Booking Sales Reporting Database Management Complaint Resolution Order Processing Sales Target Achievement Customer Retention
- Handle incoming and outgoing calls to customers, providing detailed information about products, services, promotions, and offers.- Address customer inquiries, resolve complaints, and provide solutions in a professional and courteous manner.- Generate leads by reaching out to potential customers, including past clients and new prospects.- Build and maintain long-term relationships with customers to foster brand loyalty.- Update and maintain customer databases with accurate information for future communications.- Stay updated on the latest product lines, pricing, and features to accurately inform customers.- Assist the sales team by scheduling appointments or passing on customer details for in-store visits.- Process customer orders and payments over the phone, ensuring all details are accurately recorded.- Schedule customer appointments for personal shopping experiences or consultations with jewellery experts.- Gather and record customer feedback to help improve services and products.- Meet daily, weekly, or monthly sales targets and document calls made, customer interactions, and sales results.- Ensure that all customer interactions and sales are in compliance with the companys policies and regulations.- Handle customer complaints professionally and effectively, working to resolve issues promptly.- Keep abreast of market trends, customer preferences, and competitor offerings to adapt sales approaches accordingly.
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Female - Urgent Requirement For Front Desk Executive

Lakshmi North East Solutions (LNES)

  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Guwahati
Front Desk Management Client Interaction Appointment Scheduling Customer Service Administrative Support Client Relationship Office Coordination Document Management Calendar Management Organizational Skills Time Managment
- Greet clients, visitors, and guests in a professional and friendly manner, ensuring a positive first impression of the company.- Answer phone calls, screen calls, and route them to the relevant department or personnel.- Respond to client inquiries and emails, providing basic information or forwarding detailed queries to the appropriate team members.- Schedule and coordinate appointments, meetings, and consultations for clients with the relevant accountants or tax professionals.- Maintain an organized calendar, ensure no scheduling conflicts, and send reminders to clients and staff about upcoming meetings.- Receive and manage client documentation, ensuring it is logged accurately and directed to the correct department.- Assist with client billing inquiries, ensuring timely communication of payment due dates and outstanding balances.- Ensure the front desk area is stocked with necessary office supplies, including forms, brochures, and client-facing materials.- Sort, distribute, and manage incoming mail, packages, and other deliveries, ensuring they reach the appropriate department or personnel.- Assist with the preparation of client-facing documents, forms, and reports, ensuring they are accurate, organized, and presentable.- Safeguard sensitive client information, ensuring confidentiality is maintained at all times in accordance with company policies and legal requirements.- Maintain a clean and organized front desk and reception area, ensuring that it remains presentable and professional.- Develop a rapport with clients and visitors, providing excellent customer service and ensuring their needs are met efficiently.- Oversee the booking and preparation of conference rooms and meeting spaces, ensuring all necessary equipment (projectors, whiteboards, etc.) is available and set up.- Manage multiple tasks simultaneously, including answering phone calls, greeting clients, scheduling meetings, and handling administrative duties.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Lucknow
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team. This role is perfect for individuals who enjoy helping others and can communicate effectively through chat. If you are detail-oriented and eager to learn, we want to hear from you!Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries via chat in a friendly and professional manner. You will provide accurate answers about products, services, and policies.2. **Issue Resolution**: Identify and troubleshoot customer issues to ensure swift resolution. You will guide customers through problem-solving steps and escalate complex issues when necessary.3. **Documentation**: Maintain accurate records of customer interactions. You will log chat conversations and update customer information as needed to ensure follow-ups are accurate.4. **Feedback Collection**: Gather customer feedback to improve services. You will encourage customers to share their thoughts and relay any important information to the management team for service enhancements.Required Skills and Expectations:Ideal candidates should possess strong communication skills and be comfortable writing clearly and concisely. Basic computer skills, including familiarity with chat software and internet browsing, are essential. A calm demeanor under pressure and a willingness to learn are crucial for success in this role. Additionally, candidates should be available to work full-time from home and have reliable internet access. Although experience is not required, a positive attitude and eagerness to assist customers are highly valued.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Bhopal
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to provide excellent customer service through online chat. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for every user.Key Responsibilities:1. **Customer Assistance**: Respond to customer queries promptly and accurately via chat, creating a friendly space for communication.2. **Issue Resolution**: Identify and troubleshoot problems faced by customers, guiding them toward solutions and ensuring their satisfaction.3. **Product Knowledge**: Maintain a strong understanding of the company
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