Client Servicing Executive Fresher Jobs in Delhi NCR

Job DescriptionPosition: Management Trainee Customer Relationship Management (CRM)Experience: 02 YearsLocation: Noida Sec-63Salary: 12000-16000/monthJob SummaryWe are looking for a Management Trainee Customer Relationship Management to support our customer handling and sales operations. The candidate will be responsible for managing client data, coordinating service calls, following up on sales orders, and assisting in payment recovery. This role is ideal for fresh graduates or candidates with up to 2 years of experience who are eager to build a career in customer relationship management.Key Responsibilities Maintain and update client/customer data accurately in CRM systems Coordinate and schedule service calls with service engineers and customers Follow up with customers on sales orders, dispatch status, and delivery confirmations Regularly communicate with clients for order status, service updates, and feedback Assist in payment follow-ups and recovery, including reminders and coordination with accounts team Handle customer queries, complaints, and service-related issues in a professional manner Prepare basic reports on service calls, orders, and outstanding payments Ensure timely follow-up and proper documentation of all customer interactions Support sales and service teams in daily operational activitiesRequired Skills & Qualifications Graduate in any discipline (BBA / B.Com / B.Sc / BA preferred) 02 years of experience in customer service, sales coordination, or CRM (freshers can apply) Good communication skills (verbal and written) Basic knowledge of MS Excel, Word, and email communication Ability to handle multiple follow-ups and meet deadlines Customer-oriented attitude with problem-solving skills Willingness to learn and grow in customer relationship management Experience working with CRM software

COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.

Job Openings for 10 Client Coordinator Jobs for Freshers in Kashmere Gate, Delhi, Ajmeri Gate, Delhi, Mori Gate, Delhi, Laxmi Nagar, Delhi, Darya Ganj, Delhi, Greater Noida, ITO, Delhi, Delhi NCR, South Extension, Delhi, North Campus, Delhi, having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Some Tertiary Coursework with Good knowledge in Client Services, Customer Service, Direct Sales, Data Management, Problem Solving, Customer Management, Client Solutions, Client Administration, Good Communication Skills etc.

We are looking for a friendly and reliable Chat Support Executive to join our customer service team.In this role, you will be responsible for providing real-time assistance to customers through live chat, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will have excellent communicationskills, a problem-solving mindset, and a passion for delivering outstanding customer service. You will play a key role in ensuring customer satisfaction and helping build lasting relationships with our clients.Key Responsibilities:Live Chat Support:Respond to customer inquiries in a professional, accurate, and timely manner via live chat.Provide assistance to customers with a variety of queries including product information, order status, account issues, and troubleshooting.Use chat software and tools to manage and resolve customer issues quickly and efficiently.Issue Resolution:Assist customers with resolving technical issues, billing inquiries, product concerns, and other related queries.Identify and escalate issues that require further attention to the appropriate department or senior team member.Follow up with customers to ensure their issues have been resolved to their satisfaction.Customer Interaction & Relationship Management:Build rapport with customers and maintain a positive attitude throughout all interactions.Offer personalized solutions to customers based on their individual needs and preferences.Ensure that all customer communications are friendly, professional, and helpful.Product Knowledge & Support:Stay up to date with product knowledge, company policies, and industry best practices to provide accurate and helpful information to customers.Guide customers through product features, services, and troubleshooting processes.Documentation & Reporting:Document and maintain accurate records of customer interactions, inquiries, and resolutions.Provide feedback and suggestions to improve processes,

Job descriptionYou'll be responsible for :- attending the clients through call assisting them through their Dubai work visa processexplaining the process andenrolling them with the company

Redian Software Global is a leading software development company offering cutting-edge solutions for the banking, finance, insurance, and energy sectors. We are delighted to have delivered 500+ successful projects and 300 global clients. We are headquartered in Noida, India, and have regional offices in the United States, United Kingdom, and Kenya. We are a member of the prestigious NASSCOM and proud partners of the world's leading products: - Salesforce Consulting Partner Odoo Partner Google Workspace Partner Zoho Authorized Partner AWS Network Partner Zuper PartnerJob Profile Business Development Executive Experience 2 years to 4 years Job Location Noida, On-site Business Development Executive Duties And ResponsibilitiesKey Responsibilities:Lead Generation & Prospecting:Identify and research new business opportunities through various channels, including cold calling, email campaigns, social media, and platforms like Upwork and other freelancing portals.Sales & Client Acquisition:Manage the end-to-end sales cycle from prospecting and pitching to closing deals and managing client relationships.Client Relationship Management:Build and maintain strong relationships with existing and potential clients. Address client needs and act as a key point of contact for business development activities.Market Research & Competitive Analysis:Conduct market research to understand industry trends and competitors. Provide feedback to the team on market demand and opportunities.Proposal Creation & Negotiation:Prepare and present customized proposals and solutions for clients. Negotiate terms, pricing, and service level agreements to ensure mutually beneficial agreements.Collaboration:Work closely with internal teams (such as project managers, marketing, and operations) to ensure smooth project delivery and customer satisfaction.Reporting & Analysis:Track sales progress, prepare reports, and meet sales targets and KPIs. Provide regular updates on lead status, opportunities, and closing forecasts to senior management.Skills & Qualifications:Experience: 2 to 4 years in IT sales, business development, or a related role.Sales Platforms: Proven experience with Upwork, Freelancer, and other freelance platforms.Lead Generation: Strong ability to generate quality leads using various methods such as outbound calling, email campaigns, and social selling.Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and internal teams.Negotiation Skills: Proven ability to negotiate contracts and close deals.CRM Tools: Proficiency in CRM software (e.g., Salesforce, HubSpot) to track and manage sales opportunities.Tech-Savvy: A strong understanding of IT solutions and services, with the ability to communicate technical concepts to clients effectively.Time Management: Ability to manage multiple priorities and work in a fast-paced environment.

Easyfix Handy Solutions India Pvt. Ltd. is seeking a dynamic and customer-focused Client Servicing Executive to join our team at our office in Sector 44, Gurugram. The ideal candidate will have a passion for delivering exceptional customer service, a positive attitude, and the ability to manage and resolve client issues efficiently. This role involves maintaining relationships with clients, ensuring smooth service delivery, and supporting the organization in achieving its business objectives.

Work from the office to support business growth activitiesIdentify and connect with potential clients via calls, emails, or messagesExplain products or services clearly to customersMaintain good relationships with clients and follow up regularlyHelp prepare proposals, quotations, and basic reportsWork with internal teams to meet client needsAchieve daily or weekly targets given by the managerCommunicate clearly and professionally with clients and teamLearn company services to answer customer queries confidentlyMust have good spoken and written English skillsBasic computer knowledge (MS Office, Email, and Internet) is requiredAny graduate can applyFreshers or candidates with up to 1 year of experience are welcome

Key Responsibilities :* Train, operate, support and testing of ERP software with customer team at customers office.* Conduct research to identify new markets and customer needs.* Interface with the customers/users to train and create an understanding of our software product.* Identify client needs and suggest appropriate products/services* Work at customer site for day to day software implementation, support and operational tasks.* Customize product solutions to increase customer satisfaction* Be the main point of customer contact and troubleshooting* Build long-term trusting relationships with clients* Proactively Identify and handle change requests* Clearly communicate with clientBenefitsComplete training will be given by the companyTravel allowanceInternet facilityLaptop

sales process

My Design Minds Magnanimous Design Minds Pvt. Ltd.Company OverviewMagnanimous Design Minds Pvt. Ltd. is a leading provider of comprehensive business solutions for small, medium, and large-scale manufacturers. We guide product development from initial concept to final production, incorporating innovative mechanical designs to enhance functionality and market appeal.Sales Manager Start Date: Immediate Location: My Design Minds, RZ-23, Third Floor, Sitapuri, Near Dabri Police Station, Delhi (110045) Salary: 15,000-20,000 + Incentive Job Type: Full-time Experience: 0-2 yearsQualifications & Skills Graduate/Post-Graduate Good communication in English & Hindi Confident Well-Dressed & Well-GroomedRoles and Responsibilities Acquisition of new clients Lead conversion from numerous marketing channels Creating a short- and long-term sales plan with the intention of achieving the given objectives Consistently meet revenue goals in accordance with team/organizational goals Obtaining referrals from the current clients to widen the sales pipeline Management of customer relationships Management of key accounts Development of new accounts Reporting and operations Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfactionApplication Instructions:Please submit a resume at careers@mydesignminds.com or contact us at +91-9811369508.

Job DescriptionClient Representative AssociateQualification:- MBA in Sales and MarketingExcellent English Communication + Pleasing PersonalityExperience- Fresher to 02 YearsCTC Salary Budget: - 25K to 30K per monthGender- FemalePosition- 02 Inform customers about product & services Handle inbound & outbound calls Understand customer's need & solve queries1. Calls to the existing clients who had worked in past.2. Maintain the relationship with clients after new clients come in our business so that they will working with us for long term associated.3. Maintain the PPT for represent about company to clients.4. Support to Sales Manager for backend work like email to clients, follow-up with chatting and product presentation to clients.5. This is the Voice and Non Voice (Operation work) worked based job.6. Calls on new lead data and everyday Visit plan for BDE/BDM through scheduled meeting with clients by instrumental use of chat, email and calls process.7. Coordinate with Internal team to meet the clients expectation.8. Generating PI and get approval for further payment Initialization.9. You are the SPOC person for client for future coordination.10. You will Internally work with director or HOD of Sales of the company.11. You should be open for travel with Director and HOD of the head office.12. Make sure you will be self-responsible for below duties. Collecting and analysing customer data Using CRM systems to manage relationships Developing new ways to meet customers needs Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service, and operations teams to improve the customer experience

* Banking process of UAE based banks. * Profile majorly involves communicating with clients through various channels such us email, phone & letters for follow up on repayments. * You need to be a good communicator, should know basic computer, good negotiation skills required. * Day shift 6 days workingOffice Timings: 10am to 06.30pm (WORK FROM OFFICE only) Salary: Fixed Salary, no deductions * Fresher: 10,000 to 15,000/- (Negotiable Depending on capabilities)* Incentives start from INR 7,000/- goes upto INR 80,000/- * Paid LeavesContact - +91 9818 201751 or ashima.g@vtfinserv.com

It is a B2B sales position responsible for developing, maintaining, and growing business within a diversified line of businesses. Activities include client acquisition, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring smooth delivery.Desired candidates profile:The candidate must possess a proven ability to prospect, develop business and build relationships. 0-5 years of experience in Business Development/ Sales. In addition, they must demonstrate a strong customer focus, personal leadership and solid negotiation as well as presentation skills. Individuals experienced in sales and account management who are persistent and have a strong drive to win over new clients and build new business are the best fit. Excellent communication and rapport building skills.

JD FOR GRE (Guest Relation Executive)Main Responsibilities / Job Summary:1. GRE is responsible for the Sales & Operation of the Outlet.2. He ensures a warm welcome to all guest and provide an ever-lasting experience3. He should be well verse about the Product and should be able to do suggestive & upselling.4. He should perform all the correct steps while taking orders and collate all the necessary statements.5. He ensures proper service & ensure 100% customer satisfaction.6. He maintains cleanliness and sanitation of the Outlet.7. He takes care of the accounting settlements, presents the cheque to the customer.8. He also tracks the inventories of all the items on daily basis and getting the service stations replenished at all times.Graduation from a reputed institute is a must.For GRE/GRSE- 0-1 YRS(18-23k) CTCGood communication skills * Smart personality * Attentive and sharpIf interested then share your Resume on 7417777849/8474900219Hr5@reliablefirst.com

Job Description:Requirement gathering for web and app development projectsPreparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.Drafting user stories, wire frames and project plans based on the requirements of the clientUnderstanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.Project assignment and being clients major communication for ongoing projects.Managing project delivery(It covers check of all the SOW points agreed)Assigning the technical queries/issues of clients to the technical departments.Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.Market research of the products.Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.Full-time office job, No field work.Skills Required for this Job:Knowledge of Web and app end technology.Must have experience in technical project requirement gathering.Must have +1 experience in technical project sales and project handling.Must have experience in doing client meetings(for Tech Sales, requirement gathering, and project management)Good analytical approach for understanding flow and pattern. Also, useful for breaking down clients requirements at a modular level into user stories.Good observation of technical workflow in the app, websites, and software tools.Learning new software tools, platforms, and tech stacks.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Meeting and completing account opening formalities with strict adherence to KYC norms (Field verification Mandatory). Engaging customer with multiple products at the time of account Opening( viz: Mobile banking/Net banking registration /RD- FD activation).

COMPANY NAME-VAANI INFOSYSTEMS PVT LTDProcess name-economic timesWebsite- https://www.economist.com/Working days- 6 days workingexperience-0 to 1+yrsalary range-20 to 25kDesignation: Business Devlopment Executive Profile-(upselling)LOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)Responsibilities1. Handling Outbond calls ,you will be responsible for new & existing subscriptions,pricing,products & information.2. Follow up with the clients related issue with payments and new subscription3. Following up the leads on daily basis.4. Follow approved workflows while responding to customer inquiries.5. Ensure high customer satisfaction.6. Coordinate with new & old clients & customer for follow-ups7. Converted leads from free subscription to paid subscription.Attributes:1. good verbal communication 2. Ability to work in a high demanding environment Experience: 1. 06 to -1 years of experienceQualification: 12* to Any Graduate

job timing : 02:00 pm to 07:00 pmworking day's : Mon to SatSalary : 8k