Client Counselling Jobs

Role & responsibilities Handle inbound leads and enquiries through calls, WhatsApp and other communication channels. Counsel working professionals, graduates and students regarding suitable Online Degree, MBA, BBA and other higher-education programs. Understand the candidate's academic background, career goals, budget and program requirements. Explain program structure, eligibility, fees, admission process and university-related information accurately. Convert qualified leads into applications and confirmed admissions. Conduct systematic follow-ups with prospective students throughout the admission cycle. Handle objections related to fees, university selection, program credibility, eligibility and career outcomes. Achieve assigned monthly admission and revenue targets. Maintain accurate lead, follow-up and admission data in the CRM/lead-management system. Track individual performance metrics including calls, connects, follow-ups, applications, conversions and admissions. Maintain regular communication with students until successful enrolment. Stay updated on university programs, eligibility criteria, admission cycles and Online Education trends. Preferred candidate profile 3 - 5 years of relevant experience in Admission Counselling, Education Sales, Inside Sales, EdTech or Online Education. Proven experience in student counselling and admission conversion. Experience handling leads and converting them into applications/admissions. Strong knowledge of Online Education / Online Degree programs. Experience working with CRM and lead-management systems. Strong communication, counselling, negotiation and objection-handling skills. Comfortable working with monthly targets and performance-based KPIs. Candidates with a consistent track record of achieving admission/sales targets will be preferred. Immediate joiners or candidates with a short notice period will be preferred.

An inside education counsellor or tele-counsellor relies heavily on phone calls to connect with students, understand their goals, and guide them through the admissions process. Lead Engagement: Call prospective students who have registered interest online to introduce educational programs and courses.Telephonic Profiling: Conduct structured interviews over the phone to understand a student's academic background, career goals, and budget constraints.Virtual Pitching: Deliver clear, engaging pitches about courses, and post-study career opportunities.Relationship Management: Follow up regularly with students and parents via phone and WhatsApp to guide them through documentation and fees.Target Achievement: Meet weekly and monthly call volume, talk-time, and student enrollment targets.Essential Skills for Phone Counselling Excellent Telephone Etiquette: Maintain a warm, clear, and professional tone throughout long calling shifts.Active Listening on Calls: Catch subtle cues, hesitations, or doubts in a student's voice without visual feedback.Objection Handling: Confidently address student doubts regarding fees, course value, and placement guarantees over the phone. CRM Literacy: Log call statuses, notes, and follow-up reminders in CRM software (like LeadSquared, Salesforce, or HubSpot) while speaking.

We're Hiring for Academic CounsellorPosition: Academic CounsellorCompany: upGradLocation: LucknowExperience: 2+ yearsCTC: Up to 7.5 LPA Fixed + 4 LPA IncentiveJob Summary:We are looking for experienced and result-oriented Academic Counsellors to join our team in Lucknow. The candidate will be responsible for counselling prospective students, understanding their career and learning requirements, and converting qualified leads into admissions.Key Responsibilities:* Counsel prospective students regarding upGrad's courses and programs.* Understand students' career goals and recommend suitable programs.* Handle leads through calls, follow-ups, and other communication channels.* Achieve admission and conversion targets.* Maintain regular follow-ups with prospective students.* Maintain accurate candidate/student records in CRM.* Provide a positive and professional counselling experience.Required Skills & Qualifications:* Minimum 2+ years of experience in EdTech Sales / Academic Counselling is mandatory.* Excellent verbal and written communication skills.* Strong convincing and counselling abilities.* Good sales and negotiation skills.* Stable career history with reasonable tenure in previous organizations.* Target-oriented and self-motivated approach.Apply now to build your career in the fast-growing edtech industry.Apply Nowhttps://docs.google.com/forms/d/e/1FAIpQLSfQsk86RLQBNIoupcH2TY2gneShXUzu03lr4biT8LqU16Mfqg/viewform?usp=publish-editor

Job DescriptionCounseling the students over the study abroad options & training products of Jamboree.Being a part of the Inside sales team, the incumbent will be required to ensure maximum on-spot closures from the prospective leads.Making outbound calls on all the prospective leads generated through various sources.Meeting monthly/annual sales targets.Regular follow-ups with students and parents.Timely updation of MIS and other dashboardsDesired Candidate ProfileShould have experience working in Education sector in a sales oriented profile where s/he was responsible for admissions/enrollment targets.Should be comfortable working in a target-oriented role.Willing to learn, sales acumen, good with numbers.Self-starter, self -motivated.Location - No:7, AC Block, 3rd Floor, Opposite to JSP Honda Showroom, Next to Sony Centre, II Avenue, Anna Nagar, Chennai-600040

As an Academic Counsellor, you will play a vital role in guiding students through their academic journey. Your main responsibilities will include:- Student Consultation: Meet with students to discuss their academic goals, interests, and challenges, ensuring they receive personalized guidance tailored to their needs.- Academic Planning: Help students choose appropriate courses and programs that align with their career aspirations, considering both their strengths and market demands.- Monitoring Progress: Regularly check in with students to track their academic performance and offer advice on how to improve or maintain their standing.- Providing Resources: Offer information about study materials, workshops, and other resources that can help students succeed in their courses.- Facilitating Communication: Act as a liaison between students and faculty, ensuring that students' concerns are communicated and addressed effectively.- Organizing Workshops: Plan and conduct workshops on study skills, time management, and stress management to equip students with the tools they need for success.To be successful in this role, you should have excellent communication and interpersonal skills, allowing you to build effective relationships with students. A background in education or counseling, along with experience in academic advisement, is preferred. You should be empathetic, patient, and able to motivate students while being organized and detail-oriented. Proficiency in using educational software and tools will also enhance your effectiveness in this position.

As a Sales Counselor, your primary role is to assist customers in making informed choices about our products and services. You will work from home and connect with potential clients through various communication channels. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to understand their needs and preferences, providing personalized recommendations.- Product Knowledge: Stay updated on our product offerings, features, and benefits, enabling you to answer questions and educate clients effectively.- Sales Support: Assist customers through the sales process, guiding them from initial inquiry to final purchase, ensuring a smooth and satisfying experience.- Follow Up: Reach out to potential leads and previous customers to follow up on their interest, helping to nurture relationships and drive sales.- Feedback Collection: Gather customer feedback about their experience and our products to help improve our services and offerings.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication abilities are essential to explain product details clearly to customers.- Problem-Solving Ability: Be proactive in addressing customer inquiries and resolving any concerns they may have while maintaining a positive attitude.- Self-Motivation: As this is a part-time, work-from-home role, you should be disciplined and able to work independently to achieve sales targets.- Basic Computer Skills: Familiarity with basic computer operations and software applications is necessary to manage communications and records.- Customer-Centric Mindset: A genuine interest in helping customers and providing excellent service is crucial for success in this role.

We are looking for a dedicated Academic Counsellor to join our team in Ambala. In this role, you will guide and support students in their academic journey, helping them make informed decisions about their educational paths.Key Responsibilities:- Student Guidance: Assist students in understanding their academic options and help them choose courses or programs that align with their career aspirations.- Personalized Counseling: Provide one-on-one counseling sessions to address students' academic concerns and offer tailored advice based on their individual needs.- Resource Management: Maintain up-to-date knowledge of educational resources, scholarship opportunities, and career options to effectively support students.- Workshops and Programs: Organize and facilitate workshops or informational sessions to educate students about academic policies and career planning.- Follow-Up Services: Regularly follow up with students to monitor their progress and re-evaluate their academic plans as necessary.- Parental Interaction: Communicate with parents when needed to involve them in the academic planning process and address any concerns.Required Skills and Expectations:Candidates should have a bachelor's degree and 1 to 2 years of experience in an academic counseling role. Strong communication skills are essential, as you will interact with students, parents, and faculty. The ideal candidate will be empathetic, patient, and highly organized. You should be able to manage multiple tasks efficiently and have a passion for helping students succeed in their education. A good understanding of various educational programs and career paths is also expected.

We are seeking an Academic Counsellor to support students in their educational journey and help them make informed decisions about their academic paths. The role is based in Salt Lake and requires a full-time commitment.Key Responsibilities:- Student Assessment: Evaluate students strengths, weaknesses, and interests to provide tailored guidance for their academic choices.- Academic Advising: Offer advice on course selection, program options, and academic policies to help students achieve their educational goals.- Career Counseling: Assist students in understanding career options and the educational pathways to reach those goals, including advice on internships and job placements.- Workshops and Seminars: Organize and conduct workshops on study skills, time management, and exam preparation to enhance students' academic performance.- Follow-Up Support: Regularly check in with students to monitor their academic progress and provide additional support as needed.Required Skills and Expectations:Candidates should have 2 to 8 years of experience in academic counselling or a related field. A strong understanding of educational programs and career options is essential. Excellent communication and interpersonal skills are crucial for building rapport with students and parents. The ideal candidate should be empathetic, patient, and motivated to help students succeed. Proficiency in using technology for virtual counselling and record-keeping is also expected. Finally, a positive attitude and a commitment to fostering an inclusive and supportive learning environment are essential for this role.

As an Academic Counsellor, you will play a vital role in guiding students through their educational journey. Your primary responsibilities will include:- Student Guidance: Provide individual counseling to students about their academic options, helping them choose the right courses or programs that align with their interests and career goals.- Academic Support: Assist students in understanding academic requirements, schedules, and resources available to enhance their learning experience.- Problem-Solving: Address students academic concerns and challenges by offering solutions and strategies to improve their performance and resolve any issues they may face.- Career Counseling: Help students explore various career paths and advise them on the skills and qualifications needed for their desired professions.- Workshops and Seminars: Organize and conduct workshops or informational sessions to educate students on specific topics such as study skills, exam preparation, and time management.- Record Keeping: Maintain accurate records of student interactions and progress to ensure effective follow-up and support.To succeed in this role, you should have strong communication and interpersonal skills to build rapport with students. You will need to be empathetic and patient while providing support. A background in education or counseling is beneficial but not mandatory, and a willingness to learn and adapt is highly valued. You should also possess good organizational skills to manage multiple student needs effectively. A passion for helping students achieve their academic and career aspirations is essential.

Job Role:-The Receptionist cum Counsellor will be the first point of contact for students and visitors. The candidate will handle front-desk responsibilities while counselling prospective students, understanding their learning goals, and explaining suitable stock market courses and training programs.Key Responsibilities:-1. Front Desk & Reception Management- Welcome students, parents, visitors, and prospective learners professionally.- Handle incoming calls, inquiries, and messages related to Emperor Bulls.- Maintain a professional and welcoming reception environment.- Manage basic front-desk coordination and visitor communication.2. Student Counselling & Course Guidance- Understand the learning goals and requirements of prospective students.- Counsel interested candidates regarding stock market trading and investment courses.- Explain course structure, training modules, duration, and other relevant program details clearly.- Help prospective students choose a suitable course based on their requirements.3. Lead Handling & Follow-Ups- Handle inbound leads and course inquiries received through calls, walk-ins, and other channels.- Conduct timely follow-ups with interested candidates.- Maintain proper records of leads, conversations, follow-ups, and admissions.- Convert genuine inquiries into course enrolments through effective counselling and communication.4. Stock Market Knowledge- Maintain a good understanding of stock market basics, trading, investing, and financial markets.- Be able to communicate basic stock market concepts in a simple and easy-to-understand manner.- Stay familiar with Emperor Bulls courses and training offerings to provide accurate information to students.5. Student Communication & Coordination- Maintain professional communication with prospective and existing students.- Coordinate with the relevant team regarding student queries, counselling, and admissions.- Ensure a smooth and positive experience for students from initial inquiry through enrolment.Required Skills & Qualifications:-- 2-5 years of experience in counselling, receptionist, tele-calling, education sales, or a similar customer-facing role.- Good knowledge of the stock market, trading, and investment basics.- Excellent communication and interpersonal skills.- Confident and professional communication in English and Hindi; Punjabi is an advantage.- Strong counselling, convincing, follow-up, and relationship-building skills.

Responsibilities:Student leads ko call karnaCourse information denaDemo class schedule karnaFollow-up aur admissions close karnaRequirements:Good Hindi communicationBasic Computer KnowledgeCalling/Sales experience preferredFresher can also apply

About the RoleWe are looking for an enthusiastic and result-oriented Sales Coordinator / Education Counselor to join our Germany Process team. The ideal candidate will be responsible for reconnecting with existing leads, counseling prospective candidates, qualifying their profiles, and generating high-quality potential leads for our Germany opportunities.If you have excellent communication skills, enjoy interacting with people, and are passionate about counseling and sales, we'd love to hear from you.Key ResponsibilitiesCall and reconnect with existing or previously not-connected candidates.Make 50-100 outbound calls daily.Understand candidate requirements and assess eligibility for the Germany process.Counsel candidates about available opportunities and guide them through the initial process.Convince and engage prospects to move forward in the sales funnel.Generate qualified leads and maintain accurate CRM records.Follow up with interested candidates and schedule further counseling sessions.Coordinate with the admissions/sales team to ensure smooth lead handover.

We are seeking a skilled Oncologist to join our medical team in Hyderabad. The ideal candidate will have a doctorate in medicine, with 3 to 8 years of experience in oncology.Key Responsibilities:- Patient Care: Evaluate and diagnose patients with cancer, developing individualized treatment plans based on their specific needs.- Treatment Administration: Administer chemotherapy, targeted therapy, and immunotherapy, ensuring proper protocols are followed for each patient.- Multidisciplinary Collaboration: Work closely with surgeons, radiologists, and other healthcare professionals to coordinate comprehensive care for cancer patients.- Clinical Research: Participate in clinical trials and research projects to advance the field of oncology and improve patient outcomes.- Patient Education: Provide clear information to patients and their families about treatment options, potential side effects, and support resources.- Follow-Up Care: Monitor patient progress through regular check-ups and adjust treatment plans as necessary, ensuring the best possible care.Required Skills and Expectations:The successful candidate must possess a valid medical license and have completed a Doctorate or DM in Oncology. The role demands strong diagnostic skills, the ability to work effectively with a multidisciplinary team, and excellent communication abilities. Candidates should demonstrate a compassionate approach to patient care and show commitment to ongoing education in the rapidly evolving oncology field. Additionally, candidates should be proficient in using electronic medical records and have a good understanding of the latest cancer treatments and research trends.