Looking For Academic Counsellor

Role & responsibilities

• Handle inbound leads and enquiries through calls, WhatsApp and other communication channels.

• Counsel working professionals, graduates and students regarding suitable Online Degree, MBA, BBA and other higher-education programs.

• Understand the candidate's academic background, career goals, budget and program requirements.

• Explain program structure, eligibility, fees, admission process and university-related information accurately.

• Convert qualified leads into applications and confirmed admissions.

• Conduct systematic follow-ups with prospective students throughout the admission cycle.

• Handle objections related to fees, university selection, program credibility, eligibility and career outcomes.

• Achieve assigned monthly admission and revenue targets.

• Maintain accurate lead, follow-up and admission data in the CRM/lead-management system.

• Track individual performance metrics including calls, connects, follow-ups, applications, conversions and admissions.

• Maintain regular communication with students until successful enrolment.

• Stay updated on university programs, eligibility criteria, admission cycles and Online Education trends.

Preferred candidate profile

• 3 - 5 years of relevant experience in Admission Counselling, Education Sales, Inside Sales, EdTech or Online Education.

• Proven experience in student counselling and admission conversion.

• Experience handling leads and converting them into applications/admissions.

• Strong knowledge of Online Education / Online Degree programs.

• Experience working with CRM and lead-management systems.

• Strong communication, counselling, negotiation and objection-handling skills.

• Comfortable working with monthly targets and performance-based KPIs.

• Candidates with a consistent track record of achieving admission/sales targets will be preferred.

• Immediate joiners or candidates with a short notice period will be preferred.

• Experience

  2 - 5 Years

• No. of Openings

  15

• Education

  Post Graduate (M.B.A/PGDM : Marketing)

• Role

  Academic Counsellor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  STPI Namkom