Client Counselling Job Vacancies in Mohali

We are looking for a dedicated Tele Counselor to join our team in SAS Nagar, Mohali. The ideal candidate will have 1 to 7 years of experience and a minimum education of 12th grade. This full-time position requires strong communication skills and a passion for helping others.Key Responsibilities:1. **Client Interaction**: Engage with potential clients over the phone to understand their needs and provide appropriate guidance on available programs and services.2. **Counseling Support**: Offer expert advice and support to clients, ensuring they feel informed and confident about their choices.3. **Follow-up Calls**: Conduct follow-up calls to potential clients to answer questions and assist with the enrollment process.4. **Record Keeping**: Maintain detailed records of client interactions and progress, ensuring all data is accurate and up-to-date.5. **Team Collaboration**: Work closely with other team members to share insights and improve counseling techniques.Required Skills and Expectations:Candidates should possess excellent verbal communication and interpersonal skills to build rapport with clients. A proactive attitude and the ability to listen attentively are essential for understanding client needs. Organizational skills are crucial for managing client records effectively. You should be able to work independently as well as part of a team. A willingness to learn and adapt to new situations will contribute to your success in this role.

Candidate must have good knowledge about immigration industry, able to take targets and capable to achieve that targets on time

We are hiring telecaller and visa counselor for our immigration who can guide the visa process to the client on calls and on office.

What Youll Do*Face-to-face counselling for students & parents on study abroad *Guide on universities, courses, applications, visas & documentation*Build trust & convert enquiries into admissions*Achieve monthly counselling & enrollment target What Were Looking For*2-6 years experience in counselling/education sales/admissions*Strong communication & influencing skills*Graduate (Postgraduate preferred)*Study abroad knowledge a plus (training provided)

Responsibilities:Professionally and efficiently handle customer calls.Respond to customer inquiries, resolve issues, and manage complaints.Maintain records of customer interactions and conduct follow-ups as needed.Provide accurate information to assist customers in resolving their concerns.Achieve performance targets and collaborate with other departments to address complex matters.Job Requirements:The candidate must meet the minimum qualification and experience criteria.Responsible for addressing customer questions, resolving complaints, and escalating complicated issues when required

Counsellor (Female)We are hiring Female Counselor for our organization, who should have good communication skills(written and verbal), computer knowledge (specifically MS Office) and willingness to work atflexible timings.Responsibilities and Duties:- Make enhanced outbound calls on leads provided by the company.- Taking care of day to day student enrolments/Telephonic Inquiries/Walk-in EnquiriesRegular follow-up with the Inquiries.- Providing educational guidance and assistance for students by planning class schedulesaccording to their requirement.- Demonstrated Convincing, Counselling and negotiation skills.- Excellent oral and written communication in English language.- High levels of initiative, self-motivation, time management and strategic planning.- Ability to influence and negotiate with students/clients at all levels.- Ability to engage and gain commitment effectively across all communication platforms (viawhats up, Facebook, SMS, Email, Telephone and face to face).- Ability to work under pressure and achieve targets.Key Skills:- Able to set up high goals and demonstrate willingness to perform tasks beyond the limit.- Able to commit to complete tasks in time through a systematic & analytical approach.- Self-motivated and confident along with a positive attitude.- Capable of performing under stress and strain.- Able to work effectively as part of a team and independently as well.- Well versed with computer operational knowledge.- Able to enjoy a challenging work environmentWe are looking for a candidate for our organization that should have excellent telephonic skills,pleasing personality and sales skills.Salary: 1.20 LPA - 3 LPAJob Type: Full-time Regular / PermanentShift: Day ShiftExperience: 6- 18 months of relevant experienceCompany Location: F-468, Industrial Area, Phase 8-B, Mohali, Punjab, India

Responsibilities:Professionally and efficiently handle customer calls.Respond to customer inquiries, resolve issues, and manage complaints.Maintain records of customer interactions and conduct follow-ups as needed.Provide accurate information to assist customers in resolving their concerns.Achieve performance targets and collaborate with other departments to address complex matters.Job Requirements:The candidate must meet the minimum qualification and experience criteria.Responsible for addressing customer questions, resolving complaints, and escalating complicated issues when required.

My Immigrator, a leading immigration consultancy in Mohali, is urgently hiring Study Visa Counsellors. The ideal candidate should have 2 to 5 years of experience in student visa counselling and guiding students for overseas education.Responsibilities:Provide counselling and guidance to students for study visa applications.Handle student queries and explain study abroad opportunities.Assist with documentation and visa filing process.Stay updated with the latest visa policies and requirements.Maintain strong communication with students and parents.Requirements:Minimum 2 years of experience in Study Visa Counselling.Strong knowledge of overseas education and visa filing.Excellent communication and interpersonal skills.Ability to handle student queries confidently.