Key Responsibilities:
1. Make outbound calls to potential customers: Tele callers are responsible for reaching out to potential customers via phone calls to promote products or services offered by the company.
2. Explain product or service details: They need to provide detailed information about the products or services to interested customers and address any queries they may have.
3. Maintain customer database: Tele callers are required to keep a record of customer interactions and update the database with relevant information for future reference.
4. Follow-up with customers: They need to follow up with customers who have shown interest in the products or services to ensure customer satisfaction and potentially make a sale.
Required Skills and Expectations:
1. Good communication skills: Tele callers must have excellent verbal communication skills to effectively interact with customers over the phone.
2. Basic computer knowledge: They should be familiar with using computers and software applications to update customer records and communicate with team members.
3. Patience and persistence: Tele callers need to be patient and persistent in dealing with different types of customers and handling rejections professionally.
4. Clear voice and pronunciation: It is essential for tele callers to have a clear voice and proper pronunciation to ensure effective communication with customers.