Array ( [0] => bpo [1] => indore ) BPO Fresher Jobs in Indore | Latest Vacancies
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BPO Fresher Jobs in Indore

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Telecaller - Full Time - Freshers

Kotak Finance

  • Fresher
  • 3.0 Lac/Yr
  • RNT Marg Indore
Telesales Calling BPO Sales Tele Sales
We are looking for a Tellecaller to join our team at our RNT Marg location. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in a dynamic environment. The position is full-time and requires you to work from the office.**Key Responsibilities:**- **Make Outbound Calls:** You will reach out to potential customers to introduce our services and products, helping to generate interest and leads.- **Provide Information:** As a Tellecaller, you will provide clear and accurate information about company offerings, responding to any questions from customers.- **Update Customer Records:** You will maintain accurate records of calls and customer data in our database, ensuring all information is up-to-date.- **Follow Up:** You will follow up with potential leads to move them further along the sales process, keeping track of notes from conversations.- **Achieve Targets:** You will work towards achieving daily and monthly call and conversion targets, contributing to the overall success of the sales team.**Required Skills and Expectations:**- Strong verbal communication skills are essential to effectively convey information and build rapport with customers.- Good listening skills are necessary to understand customer needs and provide appropriate solutions.- Basic computer proficiency is required for updating records and using call software.- A positive attitude and willingness to learn will help you succeed in this role.- Being self-motivated and able to work in a team environment is important for achieving individual and team goals.
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Interview For BPO Telecaller || 12th Pass - Freshers

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Indore
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Indore. This is a full-time, work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. In this role, your primary responsibilities will include making outbound calls to potential clients, presenting our services clearly and effectively, and addressing customer inquiries. You will also be responsible for maintaining accurate records of calls and conversations in our database, ensuring follow-ups are timely, and updating your team on customer feedback and outcomes.Effective communication and listening skills are essential for success in this role. You should be able to engage customers in conversation, convey information concisely, and build rapport over the phone. Familiarity with basic computer applications and phone systems is required to handle calling scripts and maintain records efficiently.Additionally, you should be motivated, goal-oriented, and willing to learn new techniques to enhance your performance. The ability to work independently while managing time effectively is crucial since this job is conducted from home. You should also possess a strong customer service mindset to ensure a positive experience for all callers. If you are passionate about delivering exceptional service and looking to grow your career in the BPO industry, we encourage you to apply!
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Telecaller - Full Time - Freshers

AK Gaming

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Indore
Voice Process Domestic BPO
We are looking for a dedicated Telecaller to join our team in Indore. The ideal candidate will be responsible for connecting with potential clients and providing them with information about our services. This role is perfect for individuals who have strong communication skills and a passion for customer service.**Key Responsibilities:**- **Making Outbound Calls**: You will initiate calls to potential customers, introducing our services and understanding their needs.- **Updating Customer Information**: Accurately record and manage customer data in our database to ensure that all information is current and accessible.- **Handling Queries**: Respond to customer inquiries and provide clear and helpful answers to their questions about our offerings.- **Promoting Products/Services**: Actively promote our products or services during calls, emphasizing their benefits and encouraging customers to take action.- **Meeting Targets**: Work towards achieving set call quotas and other performance metrics to contribute to team success.- **Report Generation**: Prepare daily or weekly reports on call activities and outcomes to share with management.**Required Skills and Expectations:**Candidates should possess excellent verbal communication skills and have a friendly, persuasive demeanor. Strong listening skills are essential to understand customer needs. Basic computer skills are necessary for data entry and record keeping. While prior experience in telecalling is preferred, it is not mandatory; candidates with a passion for learning and a willingness to develop their skills will be considered. A minimum educational qualification of 12th grade is required.
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Customer Support Executive Jobs For Freshers - Indore

Krishnas Consultancy

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Vijay Nagar Indore
Customer Handling Domestic BPO BPO Voice Good Communication Skills Chat Support Inbound Calls Telephone Handling
We are seeking a dedicated Customer Support Executive to join our team in Vijay Nagar, Indore. This role is crucial for providing excellent support to our customers and ensuring their queries are handled promptly and effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers via phone, email, or chat to understand their issues and provide appropriate solutions, ensuring a positive experience with the company.- **Issue Resolution**: Analyze and resolve customer complaints in a timely manner, demonstrating empathy and patience, which helps to retain customer loyalty.- **Product Knowledge**: Stay updated on our products and services to guide customers accurately and confidently, which empowers customers to make informed decisions.- **Record Keeping**: Maintain accurate records of customer interactions and transactions, ensuring all information is up-to-date for future references and escalation if necessary.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to convey information clearly and efficiently. A good listener is essential to understand customer needs and concerns. Basic computer skills and proficiency in relevant software applications are also required. Candidates should have a problem-solving mindset, with the ability to adapt to different situations and handle customer inquiries with professionalism. Being a 12th pass is required, and while previous experience is not necessary, a willingness to learn and grow in a fast-paced environment is important.
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Hiring Fresher / Customer Relationship Executive / 12th Pass

Talent Glider

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Customer Support International Voice Process BPO
Job Description:We are hiring Customer Support professionals for an International Voice Process (Career Counseling role). The candidate will interact with U.S.-based clients, understand their needs, guide them with appropriate career solutions, and ensure a smooth support experience.Requirements:Excellent English communication skillsAbility to handle international calls confidentlyComfortable working in night shiftGood listening and problem-solving skillsPrior international calling experience preferredBenefits:Fixed salary + performance incentivesPaid trainingInternational client exposureGrowth opportunities
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Freshers For Telecaller - Indore

happys group nagpur

  • Fresher
  • Chhatribagh Indore
Outbound Calling Marketing Communication Domestic BPO Inbound Convincing Power Negotiation Skills Cold Calling Presentation Skills Telemarketing Tele Marketing Telesales Tele Sales
Key Responsibilities:1. Make outbound calls to potential customers: Tele callers are responsible for reaching out to potential customers via phone calls to promote products or services offered by the company.2. Explain product or service details: They need to provide detailed information about the products or services to interested customers and address any queries they may have.3. Maintain customer database: Tele callers are required to keep a record of customer interactions and update the database with relevant information for future reference.4. Follow-up with customers: They need to follow up with customers who have shown interest in the products or services to ensure customer satisfaction and potentially make a sale.Required Skills and Expectations:1. Good communication skills: Tele callers must have excellent verbal communication skills to effectively interact with customers over the phone.2. Basic computer knowledge: They should be familiar with using computers and software applications to update customer records and communicate with team members.3. Patience and persistence: Tele callers need to be patient and persistent in dealing with different types of customers and handling rejections professionally.4. Clear voice and pronunciation: It is essential for tele callers to have a clear voice and proper pronunciation to ensure effective communication with customers.
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Openings For Customer Care Executive || Freshers & Experienced

Charisma Organisation

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Indore
Problem Solving Telephone Handling Customer Relationship Customer Communication Outbound Calling International BPO Customer Service
As a Customer Care Executive, you will be responsible for providing exceptional customer service to resolve inquiries and issues efficiently. This includes responding to customer inquiries via phone, email, and chat, addressing complaints, and ensuring customer satisfaction.Key responsibilities include answering customer inquiries promptly and professionally, resolving customer complaints in a timely manner, escalating complex issues to the appropriate department, maintaining customer records and documentation, and actively seeking to improve customer service processes.The ideal candidate should have excellent communication skills, both written and verbal, a patient and empathetic attitude towards customers, the ability to multitask and problem-solve efficiently, and a strong attention to detail. Additionally, candidates should be proficient in using basic computer applications and have a good understanding of customer service principles. A high school diploma or equivalent is required, and prior customer service experience is preferred but not mandatory.
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Telecaller Fresher (Female)

Indore Green Solar Energy System

  • Fresher
  • 1.3 Lac/Yr
  • Indore
BPO Tele Caller
We are hiring a person with good communication skills. And this is a job related to a solar company.
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Jobs by Popular Location

Fresher hiring for Customer Service Associate

Cogent E Services

  • 0 - 2 yrs
  • Indore
Customer Care Cons BPO BPO Operations Banking Operations Banking Internet Banking
Job Description: Customer Support Associate (Male Candidates only)Cogent E Services - Indore, Madhya PradeshCogent E Services is seeking motivated and customer-focused male individuals to join our team in Indore as Customer Support Associates. We require excellent communication skills and fluency in English and/or Hindi.Key Responsibilities- Handle inbound and outbound customer inquiries professionally across various channels.- Resolve customer issues, provide accurate info, and offer timely solutions in English/Hindi.- Document customer interactions accurately in the CRM system.- Maintain high customer satisfaction by following service standards.- Collaborate with team members to escalate and resolve complex issues.- Stay updated on product knowledge, policies, and procedural changes.Required Qualifications- Fluency in English and/or Hindi (both is an advantage).- Minimum educational qualification: High School Diploma or Graduation (must not be pursuing any degree).- Strong verbal and written communication skills.- Excellent listening, problem-solving, and de-escalation skills.- Able to work in a fast-paced environment and handle multiple tasks.- Must be willing to work in rotational shifts (06:00 AM to 02:00 AM).What We Offer- Competitive salary (20k-25k CTC) and performance incentives.- Comprehensive training and professional development opportunities.- Supportive and dynamic work environment.- Opportunities for career growth.
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Hiring Fresher / BPO Customer Support Executive / 12th Pass

SSV Firm

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Indore
BPO Operations Domestic BPO Customer Support
Job Openings for 25 BPO Customer Support Executive Jobs for Freshers in Indore having Educational qualification of : 12th Pass with Good knowledge in BPO Operations, Domestic BPO, Customer Support etc.
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BPO Telecaller Fresher

Teleconnect Global services

Customer Support Customer Care
Hiring for 15 BPO Telecaller Jobs in Pune Station Road, Delhi Gate, Surat, Surat, Gujral Nagar, Jalandhar, Jawaharnagar(GujaratRefinery) Rajkot, Ujjain, Indira Nagar, Patna, Indore, Bhopal, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.C.A, B.Com with Good knowledge in Customer Support, Customer Care etc.
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Telecaller - Full Time - Freshers

Arck IT Services Pvt Ltd

Telesales Executive telecaller Executive Tele Caller Good Communication Skills Outbound Calling Inbound Calling Cold Calling Lead Generation Customer Handling Hindi BPO English Language
Job Title: Telecalling Executive Voice Process (Inbound/Outbound)Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based)Experience: 02 yearsSalary: 12,000 20,000/month + IncentivesJob Type: Full-time Immediate Joiners PreferredResponsibilities:Make/attend calls to customers to explain/pitch products or services.Follow scripts and handle objections professionally.Capture customer feedback and update CRM.Achieve daily/weekly calling targets.Requirements:Good communication skills in Hindi/English.Fresher or experienced candidates welcome.Basic computer knowledge.Positive attitude and willingness to learn.Perks:Fixed salary + performance-based incentivesWeekly offDay shifts / Rotational shifts Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Telesales Executive || Freshers & Experienced

Bandhan Connect LLP

Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Domestic BPO Inbound Convincing Power B2B Sales Outbound Sales
Were Hiring! Join Bandhan Connect LLPPosition: TelecallerLocation: IdoreCompany: Bandhan Connect LLPAbout UsAt Bandhan Connect LLP, we believe in creating meaningful connections that lead to growth, trust, and success. Our team thrives on energy, positivity, and the power of communication. Now, were looking for a dynamic voice to join our journey.What Youll Do:Make outbound calls to potential and existing clientsIntroduce our services in a friendly yet professional mannerMaintain accurate records of conversationsBuild strong relationships with clients and help them find the best solutionsWere Looking For:Excellent communication skills (Hindi/English/Regional Language)Confidence on calls & positive attitudeBasic computer knowledgeFreshers welcome! Training will be providedWhy Join Us?Fixed Salary + Attractive IncentivesGrowth & career development opportunitiesSupportive team environmentRecognition & rewards for performanceHow to Apply:Send your CV to bandhanconnect365@gmail.comHurry! Applications closing soon.Bandhan Connect LLP Connecting Dreams, Creating Opportunities.
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Freshers For Back Office Executive - Dibrugarh/Jorhat

DPSR Consultancy Solutions

Back Office Processing Back Office Analyst Back Office Officer Back Office Sales Domestic BPO Administration Accounts Processing Finance Data Entry Airport Operation Help Desk Operations Baggage Handler Aviation Airline Customer Service Flight Reservation
As a Back Office Executive, you will be responsible for handling various back office operations within the company. Your primary role will involve processing transactions, analyzing data, coordinating with different departments, and providing administrative support. You will also be required to handle accounts processing, financial tasks, data entry, and assist in airport operations such as help desk operations, baggage handling, and flight reservations. Key responsibilities:- Process transactions and data accurately and efficiently- Analyze and interpret data to provide insights and make recommendations.
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Collection Agent Fresher (Female)

Siddhi Vinayak Enterprises

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • YN Road Indore
Debt Recovery Tele Caller MS Excel Loan Recover Cash Collection Collections Recovery Convincing Power Negotiation Skills Strategic Communication BPO Operations
TELECALLER AND COMPUTER KNOWLEDGE NEEDED FOR DEBT RECOVERY
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Fresher hiring for Customer Support Executive

Kritiz Consultancy

Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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Interview For Verification Executive || Higher Secondary - Freshers

Wavetex India

Good Communication Skills Domestic BPO BPO Voice BPO Sales Hindi BPO Sales Call Call Center Smart Card Credit Card Reconciliation Credit Card Domain Insurance Verification
Hiring for 100 KYC Executive Jobs in Patna, Kolkata, Lucknow, Kanpur, Jaipur, Jaisalmer, Ludhiana, Agra, Meerut, Aurangabad, Jhansi, Ranchi, Dhanbad, Aligarh, Indore, Raipur, Chhattisgarh, Dehradun, Nasik - Pune Road, Nashik, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A with Good knowledge in Good Communication Skills, Domestic BPO, BPO Voice, BPO Sales, Hindi BPO, Sales Call, Call Center, Smart Card, Credit Card Reconciliation, Credit Card Domain, Insurance Verification etc.KYC Executive jobs are prevalent across India, with numerous openings in banking, financial services, and related sectors for roles involving customer due diligence, identity verification, and compliance.
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Interview For Software Developer || B.A - Freshers

SECRET TECHNOLOGIES INDIA VMS GROUP

Testing & Development Back Office Data Entry Technical Support Non-Voice Process BDE (canadian US UK)-In House Business Development Executive On Field Operations Customer Service Customer Service (Web) BPO MNC and Domestic ( Hindi Marathi or Any Local Language) Accounts & Finance Financial Analyst Java-script Software Project Management JEE Agile Methodology Application Software Support Mysql
Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara
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Interview For Customer Care Executive || Higher Secondary - Freshers

Azfa Enterprises

  • Fresher
  • 2.3 Lac/Yr
  • Indore
Communication Customer Relationship Customer Care Customer Support Cold Calling Call Center Customer Handling International BPO
A Customer Care Executive is primarily responsible for managing customer interactions, resolving inquiries, and ensuring a positive customer experience across various channels.
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Telecaller

Vande Bharat Services

Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO Voice Process KPO Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills Telesales BPO Tele Sales
Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.
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Airport Customer Service Associate (Freshers) Kurnool/Visakhapatnam/Guwahati

DPSR Consultancy Solutions

Customer Management Airport Representative Airport Ticketing Airport Operation Airport Executive Passenger Service Associate Guest Handling BPO Sales Ground Staff Air Ticketing Cabin Crew Aircraft Maintenance
Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.
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12th Pass Freshers For Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for individuals who are passionate about helping others and have strong communication skills. You will be responsible for providing excellent service to customers and addressing their inquiries.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries through phone, email, or chat, ensuring a friendly and professional interaction to resolve their issues or questions.2. **Problem Solving**: Identify customer issues and provide effective solutions, ensuring customer satisfaction and maintaining a positive experience.3. **Documentation**: Keep accurate records of customer interactions, feedback, and any actions taken to resolve issues in our system to track performance and improve service.4. **Product Knowledge**: Stay informed about our products and services to provide customers with accurate information and support, enhancing their overall experience.5. **Team Collaboration**: Work with your team to share insights and discuss customer trends, helping to improve team performance and service quality.Required Skills and Expectations:Ideal candidates will have a high school diploma and 0 to 2 years of experience in customer service. Strong verbal and written communication skills are essential. You should be patient, empathetic, and able to handle stressful situations with a positive attitude. A basic understanding of computers and the ability to work independently in a home environment are also important.
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Hiring For 12th Pass Freshers - Chat Support Executive

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Indore
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive in Indore, India, to provide excellent customer support through online chat. This role is ideal for individuals with a passion for helping others and a knack for effective communication.As a Chat Support Executive, you will interact with customers via chat to address their inquiries, resolve issues, and provide product information. Key responsibilities include:- **Customer Interaction**: Engage with customers through chat to answer their questions and assist them with their concerns promptly and professionally.- **Problem Resolution**: Identify customer issues and find effective solutions, ensuring a positive experience and timely follow-up on all requests.- **Product Knowledge**: Stay informed about company products or services so that you can provide accurate information and support to customers.- **Documentation**: Maintain records of customer interactions and transactions, noting details of inquiries, complaints, and comments for future reference.- **Team Collaboration**: Work closely with team members and supervisors to share insights and improve customer service strategies.To be successful in this role, candidates should have strong written communication skills, a friendly and approachable demeanor, and a basic understanding of customer service principles. Being detail-oriented and able to work independently in a remote environment is essential. A complete high school education and proficiency in using chat software are required, while prior experience in customer service is an advantage but not mandatory.
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Customer Care Executive Fresher

Star Airways

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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