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BPO Executive Jobs

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BPO Telecaller (Freshers) Noida

Kanumuru Foods Private Limited

  • 0 - 1 yrs
  • Female
  • Noida
BPO Marketing Outbound Calling Domestic BPO Customer Care Customer Support
We are looking for a motivated BPO Telecaller to join our team in Noida. This role is ideal for fresh graduates or individuals with up to one year of experience who are ready to start their career in customer service. The position is full-time and allows for work-from-home flexibility.Key Responsibilities:1. **Customer Interaction**: You will be responsible for making outbound calls to customers, engaging them in meaningful conversations, and addressing their inquiries or concerns effectively.2. **Data Entry**: Maintain accurate records of calls and customer feedback in the system, ensuring all details are logged properly for future reference.3. **Sales Support**: Promote and sell our products and services over the phone, aiming to achieve monthly targets while providing exceptional customer service.4. **Problem-Solving**: Work closely with the team to resolve any customer complaints or issues, ensuring that customer satisfaction is prioritized.Required Skills and Expectations:Candidates should possess clear communication skills, both verbal and written, and a friendly, persuasive attitude. A basic understanding of computer systems and proficiency in using software applications is necessary. Additionally, the ideal candidate will be self-motivated, punctual, and able to work effectively in a team as well as independently. Attention to detail and the ability to multitask will be beneficial in managing calls and customer data efficiently.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Guntur
Microsoft Excel Outbound Calling Domestic BPO International BPO Convincing Power Cold Calling Outbound Sales BPO Sales
We are looking for a dynamic and result-driven candidate who can actively contribute to lead generation and business development. The role involves connecting with colleges, institutions, and potential clients through calls, LinkedIn outreach, and direct communication, both domestically and internationally.Key Responsibilities:Generate leads.Contact colleges, universities, and institutions to introduce services and build collaborationsPerform domestic and international calling to potential clients and partnersConduct LinkedIn outreach (connection building, messaging, follow-ups)Identify and approach businesses for website/app development requirementsMaintain and update lead data using Excel or CRM toolsFollow up with prospects and convert leads into clientsCoordinate with internal teams for smooth onboarding of clientsRequired Skills:Strong communication skills in English, Telugu, and HindiConfidence in phone calling and client interactionKnowledge of LinkedIn marketing and outreach strategiesBasic understanding of website development / digital services (preferred)Good organizational and follow-up skillsAbility to handle targets and work independentlyEligibility:Any GraduateFreshers with strong communication skills can applyExperience in sales, telecalling, or business development is an advantage
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Patna
BPO Call Center English Work From Home BPO
We are looking for a motivated and friendly female Telecaller to join our team from the comfort of their home in Patna, India. This part-time position is ideal for freshers who have completed at least their 10th grade and are eager to learn about customer communication and sales.Key Responsibilities:1. **Making Calls**: You will be responsible for making outbound calls to potential customers. You should be able to communicate clearly and effectively to explain our products or services.2. **Handling Inquiries**: Answer questions from customers about our offerings, addressing concerns and providing information to help them make decisions. 3. **Maintaining Records**: Keep detailed notes of conversations and customer interactions in our database. This helps ensure we track all inquiries properly.4. **Follow-Up**: Regularly follow up with potential leads to convert them into actual customers. Persistence and tact are essential in this role.5. **Team Collaboration**: Work closely with the sales team to ensure goals and targets are met. Sharing feedback can lead to improvements in our sales strategies.Required Skills and Expectations:Candidates should possess strong communication skills and a pleasant phone manner. Basic computer skills are necessary for data entry and record keeping. Being persuasive and having a positive attitude will be advantageous. You should be able to work independently, manage your time effectively, and meet deadlines in a part-time capacity.
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  • Fresher
  • 4.0 Lac/Yr
  • Uttam Nagar Delhi
Outbound Calling Lead Generation Interpersonal Skills Voice Process Communication Skills Tele Sales Telesales Calling Convincing Power Negotiation Skills Outbound Sales Domestic BPO Sales Domestic Calling BPO Sales
Job Title: Telesales Executive (Credit Card / Loan Sales)Job Description:We are hiring candidates for telesales profile. The role involves calling customers, explaining credit card and loan offers, and converting leads into successful sales. Candidates should have good communication skills, convincing ability, and a positive attitude towards targets.Location: Uttam NagarTiming: 10 AM
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Dispur Guwahati
Domestic BPO International BPO Inbound Marketing Communication Outbound Calling Phone Banking Motivating Skill Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Telemarketing Convincing Power BPO Call Center Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales Computer Skills
We are looking for a Tele Caller to join our team in Dispur, Guwahati. This full-time position is suitable for individuals with little to no experience. As a Tele Caller, you will be responsible for reaching out to potential customers and promoting our services.Key Responsibilities:1. **Making Calls**: You will make outbound calls to potential clients, introducing our services and explaining how they can benefit them.2. **Handling Inquiries**: Address customer questions and concerns promptly, providing accurate information about our products or services.3. **Data Entry**: Record and maintain details of customer interactions in our database to ensure up-to-date customer information.4. **Follow-ups**: Keep track of your calls and follow up with prospective clients to encourage them to take action or to finalize sales.5. **Working with Team**: Collaborate with other team members to improve outreach strategies and share feedback on customer interactions.Required Skills and Expectations:Candidates should possess strong communication skills, including a friendly and persuasive telephone manner. Basic computer skills are essential for data entry and managing customer information. You should be able to listen actively and respond to customer needs. A positive attitude and resilience are important as you handle various customer inquiries. Ideal candidates are enthusiastic, motivated, and willing to learn, without the need for prior experience.
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  • 0 - 5 yrs
  • 5.5 Lac/Yr
  • Mumbai
Sales Process Voice Process Marketing
We are looking for a BPO Telecaller to join our team in Mumbai. This part-time position is suitable for candidates with 0 to 5 years of experience who have completed at least their 10th grade. You will have the option to work from home, making it a flexible opportunity.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients or customers to provide information about our services, promote products, and gather feedback.- Handle Inbound Calls: You will answer calls from customers, addressing their queries and providing assistance in a friendly and professional manner.- Maintain Call Records: It is important to keep accurate records of calls made and received, including details about customer interactions and outcomes.- Follow Scripts: You will follow pre-defined scripts to ensure consistent messaging across all calls while also having the flexibility to adapt to different customer scenarios.- Collaborate with Team: You will work with your team to share customer insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills, with the ability to speak clearly and confidently. Basic computer knowledge is essential for managing call records and using communication tools. A positive attitude and willingness to learn are crucial. Time management and the ability to work independently are important for this remote role, ensuring you meet productivity goals efficiently.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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Hiring Fresher / Customer Support Executive / 12th Pass

Grassroots Solutions and Services Pvt Ltd

  • Fresher
  • Bangalore
Professional Communication Tamil Telecaller Telugu Hindi BPO English Language Customer Care Customer Support Customer Handling Domestic BPO BPO Voice Inbound Calls Good Communication Skills
As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education. Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Vashi Navi Mumbai
Customer Care Customer Service Domestic BPO Good Communication Skills BPO Voice
We are looking for a Customer Support Executive to join our team in Vashi, Navi Mumbai. This entry-level position is ideal for recent graduates or individuals with limited experience who are eager to begin their career in customer service.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers via phone, email, or chat to address their questions and concerns promptly and professionally. Ensure that every interaction enhances customer satisfaction.- Provide Product Information: Offer detailed information about our products and services, guiding customers to make informed decisions that meet their needs.- Resolve Issues: Identify and troubleshoot customer issues, aiming for quick resolutions to foster positive relationships and retention.- Maintain Records: Keep accurate and up-to-date records of customer interactions, feedback, and resolutions in our system, assisting in the improvement of our services.- Collaborate with Teams: Work closely with other departments, sharing custom
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Customer Service Associate Fresher

FutureCarve Career Solution

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Jhandewalan Extension Delhi
Voice Process Motivating Skill Telesales Calling BPO Sales Convincing Power Domestic BPO
We are looking for a friendly and motivated Tele Caller to join our team in Jhandewalan Extension, Delhi. You will be responsible for reaching out to potential customers to share information about our products and services.Key Responsibilities:- Make Outbound Calls: You will call potential customers and explain our offerings, helping to generate interest and set appointments for further discussions.- Maintain Customer Records: You will keep accurate records of calls made and responses received, ensuring that all customer information is up to date in our database.- Meet Targets: You will work towards meeting daily and monthly targets for calls and appointments, contributing to the overall success of the team.- Provide Feedback: You will report customer responses and provide insights to help improve our products and services.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and possess strong communication skills. A positive attitude and the ability to handle telephone conversations professionally are essential. Experience is not necessary; we welcome those with 0-5 years of experience. You should be comfortable working from our office and be flexible in adapting to varying call strategies. A good command of English and Hindi will be an advantage. Reliability and a proactive approach to problem-solving will help you succeed in this role.
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  • 0 - 6 yrs
  • Salt Lake Kolkata
Outbound Calling Sales Voice Process English Hindi BPO
Timing: 9:00 AM - 6:00 PM Requirements: Fluent in Hindi & English Good communication skills Basic sales understanding preferred Office Address:5th Floor, Shaila Tower, Webel More, Salt Lake Sector V Apply Now!
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Indore
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive in Indore, India, to provide excellent customer support through online chat. This role is ideal for individuals with a passion for helping others and a knack for effective communication.As a Chat Support Executive, you will interact with customers via chat to address their inquiries, resolve issues, and provide product information. Key responsibilities include:- **Customer Interaction**: Engage with customers through chat to answer their questions and assist them with their concerns promptly and professionally.- **Problem Resolution**: Identify customer issues and find effective solutions, ensuring a positive experience and timely follow-up on all requests.- **Product Knowledge**: Stay informed about company products or services so that you can provide accurate information and support to customers.- **Documentation**: Maintain records of customer interactions and transactions, noting details of inquiries, complaints, and comments for future reference.- **Team Collaboration**: Work closely with team members and supervisors to share insights and improve customer service strategies.To be successful in this role, candidates should have strong written communication skills, a friendly and approachable demeanor, and a basic understanding of customer service principles. Being detail-oriented and able to work independently in a remote environment is essential. A complete high school education and proficiency in using chat software are required, while prior experience in customer service is an advantage but not mandatory.
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  • Fresher
  • Shivaji Nagar Bangalore
Domestic BPO Telephone Handling BPO Voice Hindi BPO Good Communication Skills
(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Patna
Customer Focus Call Center Basic Computers BPO Call Center
We are looking for a motivated Telecalling Executive to join our team in Patna, India. This is an entry-level position, perfect for freshers eager to build their careers. As a Telecalling Executive, you will engage with customers, promote our services, and help drive sales from the comfort of your home.Key Responsibilities:- **Customer Engagement**: Make outbound calls to potential and existing customers, introducing our services, and understanding their needs.- **Sales Promotion**: Actively promote and sell our products over the phone, using effective communication techniques to achieve sales targets.- **Record Keeping**: Maintain accurate records of customer interactions, update databases, and provide feedback to the management regarding customer responses.- **Follow-Up**: Conduct follow-up calls to customers who have shown interest, ensuring a personalized approach to address their inquiries and close sales.Required Skills and Expectations:Candidates should be at least 10th grade pass, with excellent verbal communication skills in English and Hindi. Basic computer knowledge and familiarity with using headsets and phones for telecalling are essential. You should be friendly, persuasive, and goal-oriented, with the ability to handle objections calmly and effectively. In this role, you are expected to demonstrate patience and resilience while maintaining a positive attitude during calls. A willingness to learn and adapt quickly to feedback is also important. If you are eager to contribute to our sales success, we encourage you to apply.
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12th Pass Freshers For Telecaller

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Tele Caller Telecalling Executive Telecaller Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesOutbound Outreach: Dialing a high volume of calls daily from a provided database to reach potential leads.Pitching & Persuasion: Explaining the features and benefits of products or services clearly and convincingly within the first 30 seconds of a call.Lead Qualification: Asking strategic questions to identify whether a prospect is a genuine potential customer based on their needs and budget.Appointment Setting: Coordinating with the field sales team to book meetings, site visits, or product demonstrations.Data Management: Accurately logging call details, customer feedback, and follow-up schedules into a CRM (Customer Relationship Management) system or Excel.Objection Handling: Using professional rebuttals to address customer concerns or hesitations effectively without being pushy.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Bangalore
English Voice Process Telesales Communication Hindi Domestic BPO Negotiation Skills Customer Handling BPO Tele Sales Inbound Sales B2c Sales
Job Title: Tele Sales Executive (B2C) Company: Traders Circuit Location: Bangalore About the Role: We are looking for a dynamic and enthusiastic Tele Sales Executive to promote the Traders Circuit app and assist customers in making purchase decisions. The role involves direct interaction with potential users, explaining product benefits, and converting leads into customers. Key Responsibilities: Make outbound calls to potential customers and explain the features of the Traders Circuit app Promote app subscriptions and services to retail (B2C) clients Assist customers throughout the purchase journey and resolve their queries Build strong relationships with prospects and maintain follow-ups Achieve daily/weekly/monthly sales targets Maintain records of calls, leads, and conversions Coordinate with the internal team for smooth onboarding of customers Requirements: Female candidates preferred Excellent communication skills in Hindi and English (mandatory) Strong convincing and negotiation skills Basic understanding of sales and customer handling Comfortable with calling and handling B2C clients Freshers and experienced candidates can apply Preferred Skills: Prior experience in tele sales, app promotion, or customer support Interest in stock market/trading (added advantage) Target-driven and self-motivated Salary & Benefits: Fixed salary + attractive incentives Friendly and growth-oriented work environment Training and development opportunities Working Hours: 6 Days Working Day Shift
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Shenoy Nagar Chennai
Outbound Calling BPO Voice BPO Sales Basic Computer Skills BPO International BPO Inbound Calling Domestic BPO Voice Process Voice Support International Voice
We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.
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  • 0 - 1 yrs
  • Nagpur
Domestic BPO Outbound Calling Marketing Communication Motivating Skill BPO Call Center Tele Sales
We are seeking a motivated Tele Caller to join our dynamic team in Nagpur. As a Tele Caller, you will be responsible for making outbound calls to potential clients, providing information about our services, and assisting in customer inquiries. This is an excellent opportunity for recent graduates looking to start their career.Key Responsibilities:- **Making Outbound Calls**: You will reach out to prospective customers, introducing our services and explaining their benefits clearly and persuasively.- **Handling Customer Inquiries**: You will respond to any questions or concerns from customers, providing accurate information and support.- **Maintaining Records**: You will document call details and customer interactions in our system to help track progress and follow up effectively.- **Meeting Targets**: You will work towards achieving daily, weekly, and monthly call and sales targets, helping to drive company growth.Required Skills and Expectations:Candidates should have excellent verbal communication skills and a friendly, persuasive speaking style. A strong ability to listen and empathize with customers is essential. Basic computer literacy and familiarity with phone systems will be beneficial. We expect you to be a quick learner with a positive attitude and a willingness to adapt to feedback. You should be detail-oriented, organized, and able to work collaboratively within a team in an office environment.
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  • 0 - 1 yrs
  • Shivaji Nagar Bangalore
Good Communication Skills Basic Computer Domestic BPO BPO Voice
(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Fancy Bazar Guwahati
Telecommunication Outbound Calling Convincing Power BPO Sales Telesales Customer Focus Call Center Tele Marketing Negotiation Skills Cold Calling Basic Computers BPO Call Center
We are seeking a motivated Telecalling Executive to join our team in Fancy Bazar, Guwahati. This role is perfect for individuals with 0-2 years of experience who are looking to kickstart their career in telecalling. Key Responsibilities:1. **Customer Outreach**: You will make outbound calls to potential clients to promote our products and services, ensuring clear communication and understanding of their needs.2. **Lead Generation**: Identify and qualify potential leads through conversations, maintaining a record of interactions and following up as necessary to close sales.3. **Data Entry and Management**: Accurately update and maintain customer databases, ensuring all information is current and relevant for future interactions.4. **Feedback Collection**: Gather feedback from customers about their experience with our services, helping improve offerings based on their insights.5. **Team Collaboration**: Work closely with the marketing and sales teams to align on strategies and share insights gained from customer interactions.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong verbal communication skills. A friendly and persuasive personality will be essential for effectively engaging with customers. Basic computer skills are necessary for data entry tasks. An enthusiastic attitude and a willingness to learn will go a long way in this fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Ganeshguri Guwahati
Telecommunication Voice Process Basic Computers BPO Call Center Tele Marketing Telesales Cold Calling BPO Sales Call Center Outbound Calling
We are looking for a dedicated Telecalling Executive to join our team in Ganeshguri, Guwahati. This role involves making outbound calls to potential clients to promote our products and services.As a Telecalling Executive, you will be responsible for communicating with customers over the phone, explaining our offerings, and answering any questions they may have. You will also update and maintain customer information in our database. Additionally, you will work to meet daily and weekly calling targets while ensuring a high level of customer satisfaction.Key responsibilities include:1. **Outbound Calling**: Make calls to prospective clients, introduce our products, and encourage them to consider making a purchase.2. **Customer Interaction**: Engage with customers to address their inquiries, provide information, and clarify any doubts they have regarding our services.3. **Data Management**: Update customer details and interaction records accurately in our database for effective follow-up actions.4. **Target Achievement**: Strive to reach individual and team targets by maintaining a steady flow of calls and customer engagements.5. **Feedback Collection**: Gather feedback from customers post-interaction to help improve our services.To succeed in this role, you should possess excellent communication skills, a friendly phone manner, and the ability to engage customers effectively. A positive attitude, willingness to learn, and a basic understanding of sales processes are essential. A minimum education of 12th grade is required, and prior experience in telecalling is a plus but not mandatory.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Nashik
Telecommunication Outbound Calling Voice Process Negotiation Skills Convincing Power Cold Calling BPO Sales Customer Focus Call Center Basic Computers BPO Call Center Tele Marketing Telesales
Key ResponsibilitiesOutbound Dialing: Initiating a high volume of calls daily to prospective customers from a provided database.Lead Qualification: Asking strategic questions to determine if a prospect has the budget, authority, and need for the product/service.Script Adherence: Following a professional conversation script while maintaining a natural and engaging tone.Appointment Setting: Coordinating with the field sales team or senior consultants to schedule meetings or site visits.CRM Management: Accurately updating the status of every call (e.g., Interested, Call Back, Not Reachable) in the company database.Follow-ups: Managing a pipeline of warm leads and ensuring timely follow-up calls to prevent lead leakage.
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Telesales Executive - Freshers

Impact HR & KM Solutions

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Nashik
Marketing Outbound Calling Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Domestic BPO Voice Process Inbound Inside Sales Negotiation Skills
Key Responsibilities Outbound Calling & Lead GenerationCold Calling: Contacting potential customers from a provided database to introduce products or services.Lead Qualification: Identifying hot leads (ready to buy) versus cold leads and passing interested prospects to the Senior Sales Manager.Follow-ups: Making scheduled calls to customers who previously showed interest to move them closer to a purchase. Communication & PersuasionPitching: Delivering a scripted sales pitch in a way that sounds natural and addresses the customer's specific needs.Objection Handling: Confidently answering questions and overcoming common excuses (e.g., too expensive or not interested).Product Knowledge: Maintaining a deep understanding of the product (e.g., plot sizes for Venkateshwara Ventures or technical specs for CS Enterprises NX). Data Management & CRMData Entry: Accurately logging call outcomes, customer feedback, and follow-up dates in the CRM or MS Excel.Target Achievement: Meeting daily and weekly KPIs, such as Minimum 100 calls per day or 10 appointments fixed per week.
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Fresher hiring for Telecaller

Impact HR & KM Solutions

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills
Key ResponsibilitiesOutbound Calling: Making calls to potential customers from a provided database to introduce products or services.Lead Generation: Identifying interested customers and scheduling appointments for the Field Sales team.Inbound Support: Receiving calls from customers to answer questions, resolve complaints, or take orders.Data Management: Updating the CRM or Excel sheets with the details of every call (e.g., Interested, Not Interested, Call Back Later).Follow-ups: Calling back potential clients who previously showed interest but didn't buy.Target Achievement: Meeting daily/weekly targets for talk time or successful sales. Required SkillsClear Speech & Tone: Ability to speak clearly and maintain a polite, enthusiastic tone even during long shifts.Active Listening: Understanding the customer's needs before pitching the product.Patience & Resilience: Handling cold customers who may be rude or hang up quickly.Persuasion: The ability to handle objections (e.g., if a customer says It's too expensive, knowing how to explain the value).
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Lucknow
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team. This role is perfect for individuals who enjoy helping others and can communicate effectively through chat. If you are detail-oriented and eager to learn, we want to hear from you!Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries via chat in a friendly and professional manner. You will provide accurate answers about products, services, and policies.2. **Issue Resolution**: Identify and troubleshoot customer issues to ensure swift resolution. You will guide customers through problem-solving steps and escalate complex issues when necessary.3. **Documentation**: Maintain accurate records of customer interactions. You will log chat conversations and update customer information as needed to ensure follow-ups are accurate.4. **Feedback Collection**: Gather customer feedback to improve services. You will encourage customers to share their thoughts and relay any important information to the management team for service enhancements.Required Skills and Expectations:Ideal candidates should possess strong communication skills and be comfortable writing clearly and concisely. Basic computer skills, including familiarity with chat software and internet browsing, are essential. A calm demeanor under pressure and a willingness to learn are crucial for success in this role. Additionally, candidates should be available to work full-time from home and have reliable internet access. Although experience is not required, a positive attitude and eagerness to assist customers are highly valued.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Bhopal
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to provide excellent customer service through online chat. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for every user.Key Responsibilities:1. **Customer Assistance**: Respond to customer queries promptly and accurately via chat, creating a friendly space for communication.2. **Issue Resolution**: Identify and troubleshoot problems faced by customers, guiding them toward solutions and ensuring their satisfaction.3. **Product Knowledge**: Maintain a strong understanding of the company
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Domestic BPO International BPO Customer Guidance Customer Support
Responsibilities Handle customer queries and promote services Provide product/service information to customers Maintain customer satisfaction and documentation Eligibility Qualification: Graduation Mandatory Experience: Minimum 1 year telesales experience required Skills: Good English & Hindi communication
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  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 18
Marketing Outbound Calling Marketing Communication Lead Generation Interpersonal Skills Domestic BPO Voice Process Convincing Power Cold Calling English Language BPO Sales
Responsibilities* Handle customer queries and promote services* Provide product/service information to customers* Maintain customer satisfaction and documentationMin 1 Year Telesales exp required
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Frequently Asked Question

Q1. What is BPO Executive?

Business Process Outsourcing is called BPO in short. They have to handle important tasks like calling customers, meeting customer needs, administrative work, providing technical support, etc. They communicate with sellers and attend to their queries.

Q2. What is the job role of BPO Executive?

The Job of a BPO Executive is to handle outsourced incoming and outgoing customer calls on behalf of businesses. Handles all voice and non-voice processes in BPOs and call centers. Most often, the jobs are offsite and relate to customer care, finance, billing, accounting, and data processing.

Q3. Is BPO Executive is a good job?

BPO Executive is a very popular career option in India. It provides job opportunities to people with different skill sets and educational backgrounds. BPO executives enjoy flexible working hours, career development, and exposure to international clients.

Q4. What is the highest salary in BPO Executive?

Salary of BPO executive depends on skill and experience. In the initial phase, you get around 2-3 lakh annually, which increases depending on experience. BPO executives can earn up to 50 lakh annually. It is important to continuously learn and enhance your skills to maximize earnings.