Array ( [0] => bpo [1] => mumbai ) 300+ BPO 12th Pass Jobs in Mumbai
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BPO 12th Pass Jobs in Mumbai

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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
BPO Outbound Calling Customer Care International BPO BPO Voice International Voice
We are looking for an enthusiastic International BPO Executive to join our team in Mumbai. This role is ideal for individuals with a passion for customer service and communication. **Key Responsibilities:**- **Customer Support:** Provide excellent support to international clients through phone, email, or chat, ensuring satisfaction and timely resolution of queries.- **Issue Resolution:** Identify customer issues and provide suitable solutions or escalate them to the appropriate department when necessary, ensuring a smooth customer experience.- **Database Management:** Maintain accurate records of customer interactions and transactions in our system, which helps in tracking issues and improving service quality.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and responses to customer inquiries.- **Feedback Collection:** Gather and report customer feedback to help improve our products or services, contributing to overall business growth.- **Team Collaboration:** Work closely with team members and management to achieve performance targets and share best practices.**Required Skills and Expectations:**- Strong verbal and written communication skills in English to effectively engage with international clients.- Ability to solve problems quickly and efficiently while remaining calm under pressure.- Basic computer skills and familiarity with customer support software are necessary.- A positive attitude and willingness to learn are essential traits for success in this role.- Candidates from various educational backgrounds are welcome, but a minimum of 12th grade is required. Experience in customer service is a plus but not mandatory.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
International BPO BPO BPO Voice BPO Sales International BPO Voice Process International BPO Executive Airline Customer Service Representative BPO Operations Customer Care Associate Customer Retention Business Process Outsourcing BPO Non Voice Non Voice Process Chat Support Chat Process Customer Relationship
We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Chembur Mumbai
Promoting Products or Services Closing Sales Outbound Calling Lead Generation Domestic BPO Marketing Communication Cold Calling Marketing Convincing Power
We are looking for a motivated Telecaller Executive to join our team in Chembur, Mumbai. This position offers an exciting opportunity for those with 0 to 2 years of experience and requires at least a 12th-grade education. As a Telecaller Executive, you will play a crucial role in reaching out to potential customers and generating leads.Key Responsibilities:1. **Customer Outreach**: Make outbound calls to potential clients to promote our services and products, establishing a friendly rapport to understand their needs.2. **Lead Generation**: Identify and qualify potential leads by engaging in meaningful conversations with customers and gathering relevant information.3. **Data Entry**: Maintain accurate records of customer interactions and update the database with new leads, ensuring all information is organized and readily accessible.4. **Feedback Collection**: Gather feedback from customers about their experience with our products or services and report it to the team for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills and be comfortable speaking on the phone. A friendly and persuasive demeanor is important to encourage customer interest. Basic computer skills are required for data entry tasks, and attention to detail is essential for maintaining accurate records. A strong desire to learn and grow within the role will be highly valued.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Mira Road Mumbai
Calling Telesales Tele Sales BPO
Good communication and speaking skills.Positive attitude and willingness to learn.Freshers and experienced candidates can apply.Salary: As per company standards + Incentives
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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Vikhroli Mumbai
Communication Tele Counselor Customer Support Solving Queries Customer Relationship Customer Care Cold Calling Inbound Calls Telephone Handling Good Communication Skills BPO Voice Domestic BPO Customer Handling Customer Service
Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.
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Fresher hiring for BPO Telecaller

Health & Wealth Global Services

  • Fresher
  • Mumbai
Hindi BPO
We are looking for a motivated and enthusiastic BPO Telecaller to join our team in Mumbai. This is a part-time work-from-home position, perfect for freshers who have completed their 10th grade. **Key Responsibilities:**- **Customer Calling:** Make outbound calls to customers to address their inquiries and provide information about our services. Your goal is to ensure they have a positive experience while interacting with our company.- **Database Management:** Maintain and update the customer database by entering new information and ensuring that existing records are accurate. This helps in keeping track of customer interactions effectively.- **Lead Generation:** Identify potential leads and convert them into sales opportunities by effectively communicating the value of our services. Your efforts will contribute to meeting the sales targets.- **Feedback Collection:** Gather customer feedback and report it to the relevant teams. This information is vital for improving our services and addressing customer concerns.- **Team Collaboration:** Work closely with your teammates to share insights and strategies for improving our calling techniques. Teamwork plays a crucial role in achieving our collective goals.**Required Skills and Expectations:**- Excellent communication skills in English or Hindi are essential for clear customer interaction.- Basic computer skills and familiarity with MS Office and internet usage will help you manage tasks efficiently.- A positive attitude and a willingness to learn are important traits as you start your career in this field.- Strong time management skills are necessary to balance part-time work effectively with other commitments.
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  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Andheri East Mumbai
Domestic BPO Lead Generation Marketing Outbound Calling Good Communication Skills Educational Sales
We are seeking a motivated Telesales Executive to join our team in Andheri East. The ideal candidate should have 1 to 2 years of experience in telesales and must have completed at least the 12th grade. This full-time position requires working from the office.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote and sell products or services, aiming to meet daily or monthly sales targets.- **Build Customer Relationships:** Establish and maintain positive relationships with customers to encourage repeat business and enhance customer loyalty.- **Understand Customer Needs:** Listen to customers to identify their needs and provide tailored solutions that meets their requirements.- **Record and Update Data:** Maintain accurate records of calls and customer interactions in the database to track sales progress and customer feedback.- **Follow Up on Leads:** Regularly follow up on leads provided by the marketing team, ensuring no opportunities are missed for sales.- **Handle Customer Queries:** Address any questions or concerns the customers may have regarding products or services, ensuring high levels of customer satisfaction.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, and have a friendly and persuasive phone manner. A basic understanding of sales principles and customer service practices is essential. Additionally, candidates should be self-motivated, goal-oriented, and able to work independently while managing time effectively. Proficiency in using computers and familiarity with CRM software will be advantageous. Being a team player with a positive attitude is a must.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Mumbai
Forex Risk Management Tele Marketing Tele Counselor Telecalling Executive Outbound Calling Marketing Communication Motivating Skill Phone Banking Domestic BPO International BPO Presentation Skills Voice Process BPO Non Voice Voice Support English BPO Sales Calling BPO Call Center Telemarketing Outbound Sales Convincing Power
Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude
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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Mumbai
Good Communication Skills Soft Skills Interpersonal Skills Active Listening Troubleshooting Skills Problem Resolution Handling Customer Queries Upselling Customer Relationship International BPO Customer Service Outbound Process BPO Telemarketing Proficiency in English
Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________
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  • 0 - 5 yrs
  • 5.5 Lac/Yr
  • Mumbai
Sales Process Voice Process Marketing
We are looking for a BPO Telecaller to join our team in Mumbai. This part-time position is suitable for candidates with 0 to 5 years of experience who have completed at least their 10th grade. You will have the option to work from home, making it a flexible opportunity.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients or customers to provide information about our services, promote products, and gather feedback.- Handle Inbound Calls: You will answer calls from customers, addressing their queries and providing assistance in a friendly and professional manner.- Maintain Call Records: It is important to keep accurate records of calls made and received, including details about customer interactions and outcomes.- Follow Scripts: You will follow pre-defined scripts to ensure consistent messaging across all calls while also having the flexibility to adapt to different customer scenarios.- Collaborate with Team: You will work with your team to share customer insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills, with the ability to speak clearly and confidently. Basic computer knowledge is essential for managing call records and using communication tools. A positive attitude and willingness to learn are crucial. Time management and the ability to work independently are important for this remote role, ensuring you meet productivity goals efficiently.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Customer Care Customer Support Inbound Calls BPO Voice
Job Title:Sales & Customer Support ExecutiveCompany Details:Company: Mind WealthBrand: Hungry BrainWebsite: https://hungrybrain.in/Job Location:Malad West, Mumbai (5 minutes walk from railway station)Job Type:Full-TimeWorking Days:6 Days a WeekSalary:2 - 2.5 LPAIndustry:Education / EdTech / Early Childhood LearningDepartment:Sales & Customer SupportRole Category:Inside Sales / Customer SupportAbout Us :Hungry Brain helps parents raise smarter, more capable children by focusing on brain development in the first 3 years when it matters the most. Our structured programs empower parents to take the right actions early and see real developmental results.Key Responsibilities :Handle inbound & outbound leadsMaintain follow-ups & CRM updatesExplain early learning concepts and programs to parentsSupport parents to identify the need for early brain development and start our programs via calls, video calls, chats, and other communication channelsCandidate Requirements :Minimum 2+ years of experience in sales/customer supportStrong communication in any one language + workable EnglishComfortable using basic tech tools and CRM systemsPreferred Candidate Profile:Experience in EdTech / Education / Counselling is a plusGood interpersonal and convincing skills
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Malad West Mumbai
Outbound Calling Domestic BPO Voice Process Customer Care
Hiring for Customer Voice Process Hotel Reservation & Cancellation Process 24x7 Shift (Any 9hours mainly US shift) Salary:Up to30k In Hand + Incentives Work location: MaladMinimum Requirement: HSC with 6months experience or Graduate Fresher Hybrid Pick up and DropImmediate joining.
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  • 0 - 1 yrs
  • Female
  • Mumbai
Outbound Calling BPO Sales Call Center Cold Calling
We are looking for a highly motivated Telecalling Executive to join our team in Mumbai. This is a part-time work-from-home position ideal for someone starting their career.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote our products and services, ensuring a friendly and professional interaction.- **Gather Customer Information:** Collect important details from customers that will help in understanding their needs and preferences, aiding in better service delivery.- **Follow Up on Leads:** Reach out to leads that have shown interest in our offerings, assisting in converting them into actual sales.- **Maintain Call Records:** Keep accurate records of calls made, customer interactions, and outcomes to provide feedback and improve future calls.- **Respond to Inquiries:** Address any questions or concerns from customers promptly and provide accurate information to enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills in English or Hindi, both spoken and written, to interact effectively with customers.- Basic computer literacy, enabling efficient use of calling tools and record-keeping software.- A positive attitude and a willingness to learn, bringing enthusiasm to each call and interaction.- Ability to work independently with minimal supervision, managing time effectively to meet daily targets.- A keen interest in sales and customer service, demonstrating a desire to assist customers and close deals. This role is perfect for fresh graduates or those looking to build experience in the telecalling field.
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  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Female
  • Mira Road Mumbai
Voice Process Outbound Calling Domestic BPO Presentation Skills KPO Cold Calling Outbound Sales Inbound
Golden Opportunity! Students Housewives Freshers Job Seekers Dont Miss Out! Position: Telecaller / Voice Process Executive (Female Only) Location: Mira Road & Thane west (Near Station) Work from Office only Organization: Sadguru Foundation FULL-TIME 10:00 AM 7:00 PM 11,000 13,000 Fixed salary + Incentives Stable income & growth opportunities! PART-TIME 10AM - 3PM or 11AM - 4PM or 12PM - 5PM or 2PM - 6.30PM 5,000 6,000 Fixed salary+ Incentives Flexible hours perfect for students & housewives! Requirements: Confident & polite personality Good communication (Marathi / Hindi / English) Basic phone & WhatsApp knowledge Hurry! Limited Seats Apply Today! Contact HR Nidha: 8879732065 / 9769981716 Share this with friends/family who want a golden opportunity!
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Borivali East Mumbai
BPO Voice Tele Marketing Tele Caller Voice Process
Need to do cold calling and generate the leads.
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Opening For Tele Marketing Executive

Kataria Business Insurance

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Mumbai
Outbound Calling Lead Generation Domestic BPO International BPO BPO Sales BPO Call Center Telecalling Tele Marketing CRM Customer Care Insurance Sales Insurance Mortgage Loans Home Loans Business Loan B2B Sales Sales
Kataria Business Insurance based out of Mumbai, Marine Lines has a vacancy for Executive Tele-calling.Key Responsibilities: Make outbound calls to potential clients to generate leads for Fire Insurance, Marine Insurance, Shop lifting, Shopkeeper policy, SME, Burglary insurance products. Potential clients would be the owners of Shops, manufacturing units or godowns i.e. textile traders, Electronics item shops, Computer hardware etc., Explain insurance products and services to clients clearly and convincingly. Maintain and update client databases with accurate information.
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Handling Customer Service Customer Communication Call Center International BPO Customer Support Customer Management
Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Mumbai
International BPO Executive
Key responsibilities:1. Handling customer queries: Respond to customer inquiries via phone, email, or chat to provide assistance and resolve issues promptly and professionally.2. Sales and lead generation: Engage with potential customers, pitch products or services, and generate sales leads to contribute to the company's revenue growth.3. Data entry and documentation: Maintain accurate records of customer interactions, transactions, and details of inquiries for reference and reporting purposes.4. Adhering to protocols: Follow established company procedures and guidelines for customer interactions, sales processes, and data handling to ensure compliance and consistency.5. Multitasking and time management: Juggle multiple tasks efficiently, prioritize workload, and manage time effectively to meet performance targets and deadlines.Required skills and expectations:1. Strong communication skills: Ability to articulate information clearly and effectively, listen actively, and adapt communication style to engage with diverse customers.2. Customer service orientation: Focus on delivering excellent service, understanding customer needs, and resolving issues satisfactorily to enhance customer satisfaction and loyalty.3. Basic computer proficiency: Familiarity with using computers, navigating software applications, and entering data accurately to perform job tasks efficiently.4. Flexibility and adaptability: Willingness to work in a dynamic environment, handle changing priorities, and adjust to varying customer demands and business requirements.5. Customer-centric mindset: Dedication to meeting customer expectations, building trust, and fostering positive relationships to promote customer retention and loyalty.
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  • 0 - 6 yrs
  • 3.8 Lac/Yr
  • Mumbai
Voice Process Customer Support Inbound Voice Process Domestic Voice Process Customer Support Voice Process BPO Good Communication Skills International Voice Process
Key Responsibilities Handle inbound/outbound customer calls professionally. Assist customers with queries related to services, bookings, complaints, and resolutions. Provide accurate information and ensure first-call resolution. Maintain call logs and customer interaction records. Follow communication scripts, quality standards, and company SOPs. Escalate unresolved issues to the concerned team when required. Ensure high levels of customer satisfaction and service quality.Required Skills Good verbal communication skills in English & Hindi (regional language is a plus). Active listening and problem-solving abilities. Basic computer knowledge and call-handling skills. Ability to work in rotational shifts. Calm and patient approach while handling customers.Eligibility Freshers are welcome. Prior voice process / call center experience is an advantage.What We Offer Fixed salary + performance incentives. Growth and learning opportunities. Supportive work environment. Training provided for freshers. Interested candidates can apply by sharing their CV. Immediate joiners preferred.+91-8073579112
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