BPO 12th Pass Jobs in Mumbai

# URGENT HIRING - BPO PROCESS MALAD AM GLOBAL HIRE is hiring candidates for an urgent BPO requirement in Malad, Mumbai.### Job Details Location: Malad, Mumbai Role: Customer Service / Sales / Voice Process Qualification: HSC / Graduate Experience: Freshers & Experienced candidates can apply Salary: 15,000 - 30,000 per month + Incentives Shift: 9 AM - 6 PM / 10 AM - 7 PM / 11 AM - 8 PM Weekly Off: As per process Joining: Immediate Joiners Preferred### Candidate Requirements* Good communication skills* Basic computer knowledge* Good customer-handling skills* Candidates should be comfortable working in a BPO environment* Freshers and experienced candidates are welcome* Candidates from nearby areas preferred### Why Join? Attractive salary + incentives Multiple career opportunities Immediate hiring Growth opportunities Friendly work environment Call / WhatsApp: 7984905245 Interested candidates can apply now.AM GLOBAL HIRE*Recruitment & Staffing Solutions*

Make outbound calls to prospective property buyers.Explain real estate projects, pricing, amenities, and offers.Understand customer requirements and qualify leads.Generate and maintain prospective customer leads.Follow up regularly with interested customers.Schedule and coordinate property/site visits.Maintain accurate customer and lead recordsCoordinate with the sales team for qualified leads and site visits.Achieve daily, weekly, and monthly calling and lead-generation targets.Handle customer queries and objections professionally.

As a BPO Telecaller, you will play a vital role in connecting with customers and providing them with information about our services. Your primary focus will be on effective communication and helping to resolve customer inquiries.Key Responsibilities:- Customer Calls: Reach out to customers via phone to inform them about products and services. Engaging with customers directly is essential to understanding their needs.- Address Inquiries: Answer customer questions and provide detailed explanations of services. You must be knowledgeable about our offerings to assist customers effectively.- Data Entry: Record customer interactions and update information in our database accurately. Keeping track of conversations helps maintain quality service.- Feedback Collection: Gather customer feedback to improve services. Listening to customers can help us enhance our offerings and customer experience.- Follow-Up: Make follow-up calls to ensure customer satisfaction and resolve any outstanding issues. This shows customers that we value their opinions and are dedicated to their needs.Required Skills and Expectations:- Strong verbal communication skills are important for explaining services clearly.- A professional and friendly attitude is essential for creating positive customer interactions.- Basic knowledge of computers and data entry is necessary to keep accurate records.- Ability to work in a team and co-operate with colleagues for effective service delivery.- A high level of patience and problem-solving skills will help you handle challenging customer situations.- Being punctual and responsible in meeting work commitments is crucial for a smooth workflow.

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- Issue Resolution: Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- Product Knowledge: Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- Feedback Collection: Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- Documentation: Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

We are looking for a motivated Telesales Executive to join our team in Bhandup West. The ideal candidate should be eager to learn and possess excellent communication skills. This role is perfect for recent school graduates who want to start a career in sales.Key Responsibilities:- Make Outbound Calls: Contact potential customers to explain our products and services, building rapport to encourage sales.- Listen to Customer Needs: Understand the requirements and preferences of customers to provide tailored solutions, ensuring customer satisfaction.- Achieve Sales Targets: Meet or exceed daily and monthly sales goals while maintaining quality service. This involves tracking progress and strategizing for improvement.- Maintain Records: Update the customer database with information from calls and sales, helping the team stay organized and informed.- Follow Up on Leads: Reach out to interested prospects to convert inquiries into sales, demonstrating persistence and dedication.Required Skills and Expectations:Candidates should have strong verbal communication skills and the ability to engage with customers confidently. A willingness to learn about the products and services is essential, along with basic computer skills for maintaining records. The ideal person should be self-motivated, with a positive attitude and a desire to achieve sales goals. Flexibility and adaptability in a fast-paced environment are also important for success in this role. Prior experience in sales is not mandatory, making this a great opportunity for freshers.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.Key Responsibilities:- Answering Customer Inquiries: You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.- Resolving Issues: You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.- Maintaining Customer Records: You will update and manage customer information in our databases, ensuring all records are accurate and up to date.- Providing Product Knowledge: You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.- Following Up with Customers: You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.Required Skills and Expectations:- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.- Strong communication skills are essential, both verbal and written, to interact clearly with customers.- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.- Basic computer skills are necessary for navigating software and managing customer databases.- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.

Hello ConnectionsThis is HR Rekha+91 93072 78559And below are the MNC's I m hiring All are Banking Processes /technical/non voice/Email chat Job location:MumbaiMax Age - 55 , DOJ : immediately joinning Excellent communication skills in English HSC /Grad with minimum 6 months of International experience all can apply *If in case you are not interested please spread my number to one who is in need of jobThanks and Regards*HR Rekha+91 93072 78559

We are seeking a dedicated and motivated female Telecaller for our office in Vasai East, Mumbai. This full-time position is suitable for candidates with little to no prior experience who are enthusiastic about starting their career in customer service.Key Responsibilities:- Making Outbound Calls: You will reach out to potential customers to inform them about our products and services, ensuring a clear and friendly communication style.- Handling Inbound Calls: When customers call, you will assist by answering their questions or directing them to the appropriate department, maintaining a professional demeanor at all times.- Data Entry: You will be responsible for accurately updating customer information and call records in our database, ensuring all details are correctly documented for future reference.- Providing Feedback: After interactions, you will share valuable feedback on customer responses and suggestions to help improve our services and outreach strategies.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A positive attitude and willingness to learn are essential, as you will be working in a dynamic environment. Attention to detail is important for maintaining accurate records. Applicants should be comfortable using basic computer applications and have a good understanding of customer service principles. We are looking for self-motivated individuals who can adhere to a structured work schedule and thrive in teamwork settings.

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Customer Support: Respond to customer questions via phone, email, or chat, providing timely and accurate information.- Issue Resolution: Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- Product Knowledge: Maintain a good understanding of our products and services to provide correct information and guidance to customers.- Data Entry: Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- Collaboration: Work closely with other teams to address complex customer issues and contribute to team goals.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact with customers effectively.- Problem-Solving Abilities: A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- Team Player: Willingness to work collaboratively with coworkers to improve service quality and team performance.- Adaptability: Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- Basic Computer Skills: Familiarity with computer systems and software is important for data entry and communication tasks.- Positive Attitude: A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

We are looking for an enthusiastic International BPO Executive to join our team in Mumbai. This role is ideal for individuals with a passion for customer service and communication. Key Responsibilities:- Customer Support: Provide excellent support to international clients through phone, email, or chat, ensuring satisfaction and timely resolution of queries.- Issue Resolution: Identify customer issues and provide suitable solutions or escalate them to the appropriate department when necessary, ensuring a smooth customer experience.- Database Management: Maintain accurate records of customer interactions and transactions in our system, which helps in tracking issues and improving service quality.- Product Knowledge: Stay updated on our products and services to provide accurate information and responses to customer inquiries.- Feedback Collection: Gather and report customer feedback to help improve our products or services, contributing to overall business growth.- Team Collaboration: Work closely with team members and management to achieve performance targets and share best practices.Required Skills and Expectations:- Strong verbal and written communication skills in English to effectively engage with international clients.- Ability to solve problems quickly and efficiently while remaining calm under pressure.- Basic computer skills and familiarity with customer support software are necessary.- A positive attitude and willingness to learn are essential traits for success in this role.- Candidates from various educational backgrounds are welcome, but a minimum of 12th grade is required. Experience in customer service is a plus but not mandatory.

Good communication and speaking skills.Positive attitude and willingness to learn.Freshers and experienced candidates can apply.Salary: As per company standards + Incentives

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

We are looking for a motivated and enthusiastic BPO Telecaller to join our team in Mumbai. This is a part-time work-from-home position, perfect for freshers who have completed their 10th grade. Key Responsibilities:- Customer Calling: Make outbound calls to customers to address their inquiries and provide information about our services. Your goal is to ensure they have a positive experience while interacting with our company.- Database Management: Maintain and update the customer database by entering new information and ensuring that existing records are accurate. This helps in keeping track of customer interactions effectively.- Lead Generation: Identify potential leads and convert them into sales opportunities by effectively communicating the value of our services. Your efforts will contribute to meeting the sales targets.- Feedback Collection: Gather customer feedback and report it to the relevant teams. This information is vital for improving our services and addressing customer concerns.- Team Collaboration: Work closely with your teammates to share insights and strategies for improving our calling techniques. Teamwork plays a crucial role in achieving our collective goals.Required Skills and Expectations:- Excellent communication skills in English or Hindi are essential for clear customer interaction.- Basic computer skills and familiarity with MS Office and internet usage will help you manage tasks efficiently.- A positive attitude and a willingness to learn are important traits as you start your career in this field.- Strong time management skills are necessary to balance part-time work effectively with other commitments.

We are seeking a motivated Telesales Executive to join our team in Andheri East. The ideal candidate should have 1 to 2 years of experience in telesales and must have completed at least the 12th grade. This full-time position requires working from the office.Key Responsibilities:- Conduct Outbound Calls: Make calls to potential customers to promote and sell products or services, aiming to meet daily or monthly sales targets.- Build Customer Relationships: Establish and maintain positive relationships with customers to encourage repeat business and enhance customer loyalty.- Understand Customer Needs: Listen to customers to identify their needs and provide tailored solutions that meets their requirements.- Record and Update Data: Maintain accurate records of calls and customer interactions in the database to track sales progress and customer feedback.- Follow Up on Leads: Regularly follow up on leads provided by the marketing team, ensuring no opportunities are missed for sales.- Handle Customer Queries: Address any questions or concerns the customers may have regarding products or services, ensuring high levels of customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, and have a friendly and persuasive phone manner. A basic understanding of sales principles and customer service practices is essential. Additionally, candidates should be self-motivated, goal-oriented, and able to work independently while managing time effectively. Proficiency in using computers and familiarity with CRM software will be advantageous. Being a team player with a positive attitude is a must.

Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude

Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________

We are looking for a BPO Telecaller to join our team in Mumbai. This part-time position is suitable for candidates with 0 to 5 years of experience who have completed at least their 10th grade. You will have the option to work from home, making it a flexible opportunity.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients or customers to provide information about our services, promote products, and gather feedback.- Handle Inbound Calls: You will answer calls from customers, addressing their queries and providing assistance in a friendly and professional manner.- Maintain Call Records: It is important to keep accurate records of calls made and received, including details about customer interactions and outcomes.- Follow Scripts: You will follow pre-defined scripts to ensure consistent messaging across all calls while also having the flexibility to adapt to different customer scenarios.- Collaborate with Team: You will work with your team to share customer insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills, with the ability to speak clearly and confidently. Basic computer knowledge is essential for managing call records and using communication tools. A positive attitude and willingness to learn are crucial. Time management and the ability to work independently are important for this remote role, ensuring you meet productivity goals efficiently.

We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.Key Responsibilities:- Respond to Customer Inquiries: You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- Document Customer Interactions: Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- Assist with Product Knowledge: You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- Problem Resolution: Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- Provide Feedback: Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.

Job Title:Sales & Customer Support ExecutiveCompany Details:Company: Mind WealthBrand: Hungry BrainWebsite: https://hungrybrain.in/Job Location:Malad West, Mumbai (5 minutes walk from railway station)Job Type:Full-TimeWorking Days:6 Days a WeekSalary:2 - 2.5 LPAIndustry:Education / EdTech / Early Childhood LearningDepartment:Sales & Customer SupportRole Category:Inside Sales / Customer SupportAbout Us :Hungry Brain helps parents raise smarter, more capable children by focusing on brain development in the first 3 years when it matters the most. Our structured programs empower parents to take the right actions early and see real developmental results.Key Responsibilities :Handle inbound & outbound leadsMaintain follow-ups & CRM updatesExplain early learning concepts and programs to parentsSupport parents to identify the need for early brain development and start our programs via calls, video calls, chats, and other communication channelsCandidate Requirements :Minimum 2+ years of experience in sales/customer supportStrong communication in any one language + workable EnglishComfortable using basic tech tools and CRM systemsPreferred Candidate Profile:Experience in EdTech / Education / Counselling is a plusGood interpersonal and convincing skills

As a Telesales Executive, you will be responsible for generating sales through outbound calls and building strong relationships with potential customers. You will play a key role in increasing sales and customer engagement.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients to introduce our products or services and provide information to help drive sales.- Follow Up on Leads: After initial contact, you will follow up with leads to maintain interest and answer any questions they may have.- Understand Customer Needs: It is essential to listen to customers and understand their needs to offer appropriate solutions.- Achieve Sales Targets: You will be expected to meet monthly sales goals by effectively promoting our offerings and closing deals.- Maintain Customer Records: Keeping accurate records of customer interactions and sales progress is important for tracking performance and follow-ups.- Provide Excellent Customer Service: Ensuring customer satisfaction through friendly and professional communication is key to building long-term relationships.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for effectively engaging with customers.- Persuasive Ability: You should be able to persuade and influence customers through conversation.- Basic Computer Skills: Familiarity with computer systems and software for documenting calls and sales is necessary.- Team Player: Collaboration with colleagues and adherence to team goals and objectives is important.- Positive Attitude: A proactive and positive attitude towards work and the ability to handle challenges gracefully is expected in this role.