BPO 12th Pass Fresher Jobs in Mumbai

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

Good communication and speaking skills.Positive attitude and willingness to learn.Freshers and experienced candidates can apply.Salary: As per company standards + Incentives

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

We are looking for a motivated and enthusiastic BPO Telecaller to join our team in Mumbai. This is a part-time work-from-home position, perfect for freshers who have completed their 10th grade. **Key Responsibilities:**- **Customer Calling:** Make outbound calls to customers to address their inquiries and provide information about our services. Your goal is to ensure they have a positive experience while interacting with our company.- **Database Management:** Maintain and update the customer database by entering new information and ensuring that existing records are accurate. This helps in keeping track of customer interactions effectively.- **Lead Generation:** Identify potential leads and convert them into sales opportunities by effectively communicating the value of our services. Your efforts will contribute to meeting the sales targets.- **Feedback Collection:** Gather customer feedback and report it to the relevant teams. This information is vital for improving our services and addressing customer concerns.- **Team Collaboration:** Work closely with your teammates to share insights and strategies for improving our calling techniques. Teamwork plays a crucial role in achieving our collective goals.**Required Skills and Expectations:**- Excellent communication skills in English or Hindi are essential for clear customer interaction.- Basic computer skills and familiarity with MS Office and internet usage will help you manage tasks efficiently.- A positive attitude and a willingness to learn are important traits as you start your career in this field.- Strong time management skills are necessary to balance part-time work effectively with other commitments.

Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude

Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________

We are looking for a BPO Telecaller to join our team in Mumbai. This part-time position is suitable for candidates with 0 to 5 years of experience who have completed at least their 10th grade. You will have the option to work from home, making it a flexible opportunity.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients or customers to provide information about our services, promote products, and gather feedback.- Handle Inbound Calls: You will answer calls from customers, addressing their queries and providing assistance in a friendly and professional manner.- Maintain Call Records: It is important to keep accurate records of calls made and received, including details about customer interactions and outcomes.- Follow Scripts: You will follow pre-defined scripts to ensure consistent messaging across all calls while also having the flexibility to adapt to different customer scenarios.- Collaborate with Team: You will work with your team to share customer insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills, with the ability to speak clearly and confidently. Basic computer knowledge is essential for managing call records and using communication tools. A positive attitude and willingness to learn are crucial. Time management and the ability to work independently are important for this remote role, ensuring you meet productivity goals efficiently.

We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.

Hiring for Customer Voice Process Hotel Reservation & Cancellation Process 24x7 Shift (Any 9hours mainly US shift) Salary:Up to30k In Hand + Incentives Work location: MaladMinimum Requirement: HSC with 6months experience or Graduate Fresher Hybrid Pick up and DropImmediate joining.

We are looking for a highly motivated Telecalling Executive to join our team in Mumbai. This is a part-time work-from-home position ideal for someone starting their career.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote our products and services, ensuring a friendly and professional interaction.- **Gather Customer Information:** Collect important details from customers that will help in understanding their needs and preferences, aiding in better service delivery.- **Follow Up on Leads:** Reach out to leads that have shown interest in our offerings, assisting in converting them into actual sales.- **Maintain Call Records:** Keep accurate records of calls made, customer interactions, and outcomes to provide feedback and improve future calls.- **Respond to Inquiries:** Address any questions or concerns from customers promptly and provide accurate information to enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills in English or Hindi, both spoken and written, to interact effectively with customers.- Basic computer literacy, enabling efficient use of calling tools and record-keeping software.- A positive attitude and a willingness to learn, bringing enthusiasm to each call and interaction.- Ability to work independently with minimal supervision, managing time effectively to meet daily targets.- A keen interest in sales and customer service, demonstrating a desire to assist customers and close deals. This role is perfect for fresh graduates or those looking to build experience in the telecalling field.

Golden Opportunity! Students Housewives Freshers Job Seekers Dont Miss Out! Position: Telecaller / Voice Process Executive (Female Only) Location: Mira Road & Thane west (Near Station) Work from Office only Organization: Sadguru Foundation FULL-TIME 10:00 AM 7:00 PM 11,000 13,000 Fixed salary + Incentives Stable income & growth opportunities! PART-TIME 10AM - 3PM or 11AM - 4PM or 12PM - 5PM or 2PM - 6.30PM 5,000 6,000 Fixed salary+ Incentives Flexible hours perfect for students & housewives! Requirements: Confident & polite personality Good communication (Marathi / Hindi / English) Basic phone & WhatsApp knowledge Hurry! Limited Seats Apply Today! Contact HR Nidha: 8879732065 / 9769981716 Share this with friends/family who want a golden opportunity!

Need to do cold calling and generate the leads.

Key responsibilities:1. Handling customer queries: Respond to customer inquiries via phone, email, or chat to provide assistance and resolve issues promptly and professionally.2. Sales and lead generation: Engage with potential customers, pitch products or services, and generate sales leads to contribute to the company's revenue growth.3. Data entry and documentation: Maintain accurate records of customer interactions, transactions, and details of inquiries for reference and reporting purposes.4. Adhering to protocols: Follow established company procedures and guidelines for customer interactions, sales processes, and data handling to ensure compliance and consistency.5. Multitasking and time management: Juggle multiple tasks efficiently, prioritize workload, and manage time effectively to meet performance targets and deadlines.Required skills and expectations:1. Strong communication skills: Ability to articulate information clearly and effectively, listen actively, and adapt communication style to engage with diverse customers.2. Customer service orientation: Focus on delivering excellent service, understanding customer needs, and resolving issues satisfactorily to enhance customer satisfaction and loyalty.3. Basic computer proficiency: Familiarity with using computers, navigating software applications, and entering data accurately to perform job tasks efficiently.4. Flexibility and adaptability: Willingness to work in a dynamic environment, handle changing priorities, and adjust to varying customer demands and business requirements.5. Customer-centric mindset: Dedication to meeting customer expectations, building trust, and fostering positive relationships to promote customer retention and loyalty.

Key Responsibilities Handle inbound/outbound customer calls professionally. Assist customers with queries related to services, bookings, complaints, and resolutions. Provide accurate information and ensure first-call resolution. Maintain call logs and customer interaction records. Follow communication scripts, quality standards, and company SOPs. Escalate unresolved issues to the concerned team when required. Ensure high levels of customer satisfaction and service quality.Required Skills Good verbal communication skills in English & Hindi (regional language is a plus). Active listening and problem-solving abilities. Basic computer knowledge and call-handling skills. Ability to work in rotational shifts. Calm and patient approach while handling customers.Eligibility Freshers are welcome. Prior voice process / call center experience is an advantage.What We Offer Fixed salary + performance incentives. Growth and learning opportunities. Supportive work environment. Training provided for freshers. Interested candidates can apply by sharing their CV. Immediate joiners preferred.+91-8073579112

As a Tele Caller in Ghatkopar West, Mumbai, you will be responsible for making outbound calls to potential customers to pitch our products or services. This role requires excellent communication skills and the ability to persuade customers to purchase our offerings.Key responsibilities include making a high volume of calls to reach out to prospects and introduce our products or services. You will need to effectively communicate the features and benefits of our offerings and address any customer inquiries or concerns. Additionally, you will be responsible for recording customer information and interactions in our database.To succeed in this role, you should have strong verbal communication skills and be comfortable talking to people over the phone. Attention to detail and a positive attitude are also important attributes for this position. A high school diploma or equivalent is required for this entry-level position, and prior experience in sales or customer service is preferred but not mandatory. As a Tele Caller, you should be able to work independently and meet set targets for call volume and sales conversions.

Job Title Tele Marketing Executive Salary - 15000 T0 25000 K Per MonthCompany: Plumeria International Destination Management Pvt. Travel & Destination Management Company (9+ years) Job Summary:The Tele Marketing Executive will be responsible for promoting company services, engaging with customers, and supporting business development through effective communication.Key Responsibilities: Call and engage potential customers to promote travel services Explain company offerings clearly and professionally Generate leads and support business development activitiesRequirements: Good communication skills in English and local language Freshers are welcome (training will be provided) Confident, polite, and customer-focused attitude

Job DescriptionPosition: Customer Support ExecutiveLocation: Vasai, MaharashtraIndustry: Anchor Brand / Consumer-Facing ServicesEmployment Type: Full-time - 9-6 fix time - Mon to SatJob SummaryWe are looking for a proactive and customer-focused Customer Support Executive to join our team at our Vasai location. The ideal candidate will be responsible for handling customer queries across multiple channels while simultaneously managing KYC documentation and verification as per company and regulatory guidelines. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.Key ResponsibilitiesCustomer SupportHandle inbound and outbound customer queries via phone, email, WhatsApp, or chat.Provide accurate information regarding products, services, processes, and policies of the anchor brand.Resolve customer complaints and issues within defined TATs while maintaining high customer satisfaction.Maintain professional and empathetic communication with customers at all times.Escalate complex or unresolved issues to the relevant internal teams.KYC Documentation & VerificationCollect, verify, and process customer KYC documents (Aadhaar, PAN, address proof, etc.).Ensure completeness and accuracy of all KYC records as per company standards.Identify discrepancies or missing documents and follow up with customers for resolution.Maintain proper digital and physical records of KYC documentation.Adhere strictly to compliance, data privacy, and regulatory guidelines.Coordination & ReportingCoordinate with internal teams such as operations, compliance, and backend support.Update customer interactions, KYC status, and remarks in CRM or internal systems.Prepare basic daily/weekly reports related to customer queries and KYC processing.Required Skills & CompetenciesExcellent verbal and written communication skills (English, Hindi; Marathi preferred).Strong customer-handling and problem-solving abilities.Good attention to detail, especially for documentation and verification tasks.Basic computer knowledge (MS Excel, Word, CRM tools).Ability to multitask and work under deadlines.High level of integrity and confidentiality handling sensitive customer data.Eligibility CriteriaMinimum qualification: HSC / Graduate (any stream).03 years of experience in customer support, backend operations, or KYC process preferred.Freshers with good communication skills may also apply.Candidates from VasaiVirar or nearby locations preferred.Working Hours & Benefits6 days working (as per company policy).Fixed salary + performance-based incentives.On-the-job training provided.Growth opportunities within the organization.Why Join Us?Opportunity to work with a reputed anchor brand.Stable role with a mix of customer interaction and backend operations.Skill development in customer support, compliance, and documentation processes.

Sales Telecaller Short JD Job: Sales Telecaller Location: Malad West Type :Part Time Customer ko call karke product/service explain karna Leads follow-up & sales close karna Good communication required Fresher / Experience both welcome Salary + Incentives Apply: Call / WhatsApp 8424012932

Customer Service Voice Process, Sales, Banking, Insurance.