BPO Fresher Jobs in Mumbai

As a Customer Support Executive, you will play a vital role in ensuring our customers receive excellent assistance and support. You will work from home and interact with customers via various channels.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and concerns promptly through phone, email, or chat, ensuring a quick resolution.- **Manage Customer Accounts:** Assist customers with account-related issues, including updates, changes, and troubleshooting, to enhance their experience.- **Provide Product Information:** Offer detailed information about products and services, helping customers make informed decisions.- **Document Interactions:** Keep accurate records of customer interactions and feedback in a system to track issues and improve services.- **Collaborate with Team Members:** Work closely with other departments to resolve complex issues, ensuring a seamless customer experience.- **Identify and Suggest Improvements:** Proactively share customer feedback with the team to help improve service quality and efficiency.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to convey information clearly and effectively.- Strong problem-solving abilities, allowing you to handle customer issues efficiently and independently.- A basic understanding of computer software and applications, as you will navigate various tools for customer support.- A positive attitude and a willingness to help, ensuring customers feel valued and supported.- Attention to detail to accurately document customer interactions and follow up as needed.- Ability to work well in a team and manage your time effectively while working remotely. This role is ideal for individuals with diverse educational backgrounds, including but not limited to B.A, B.Arch, B.C.A, B.B.A, B.Com, and B.Ed. Experience is not mandatory, but enthusiasm and a readiness to learn are essential.

We are looking for a BPO Telecaller to join our team in Mumbai. This part-time position is suitable for candidates with 0 to 5 years of experience who have completed at least their 10th grade. You will have the option to work from home, making it a flexible opportunity.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients or customers to provide information about our services, promote products, and gather feedback.- Handle Inbound Calls: You will answer calls from customers, addressing their queries and providing assistance in a friendly and professional manner.- Maintain Call Records: It is important to keep accurate records of calls made and received, including details about customer interactions and outcomes.- Follow Scripts: You will follow pre-defined scripts to ensure consistent messaging across all calls while also having the flexibility to adapt to different customer scenarios.- Collaborate with Team: You will work with your team to share customer insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills, with the ability to speak clearly and confidently. Basic computer knowledge is essential for managing call records and using communication tools. A positive attitude and willingness to learn are crucial. Time management and the ability to work independently are important for this remote role, ensuring you meet productivity goals efficiently.

We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.

Job Title: Telecaller - Insurance Process/Product ProcessCompany: Venture AllocatorsLocation: MumbaiSalary: 19,000 - 22,000 per monthShift: 8 AM - 8 PM (Any 9-hour shift)Weekly Off: Sunday (Fixed)Role:Handle customer queries via calls and chat for insurance products and services.Eligibility:Graduate (Freshers & experienced candidates welcome)Sales experience preferred but not mandatoryGood communication skills requiredSkills Required:Strong verbal communicationBasic computer knowledgeCustomer-handling ability

Hiring on priority for life insurance telesales positions at Malad West, Mumbai branch. With over 500 openings available, this is a great opportunity for candidates with strong communication skills and relevant experience.Position Details :Role: Life Insurance TelesalesOpenings: 500+Location: Malad WestRequirements :Good English communication skillsHSC with minimum 2 years of experience OR Graduate with minimum 1 year of experienceBPO telesales experience is mandatoryAge: 21 to 32 yearsCompensation :Salary: 18,000 25,000 (depending on last drawn)+ unlimited Incentives availableWork Schedule :Shift Timings: 9:30 AM to 6:30 PMRotational 1 week off-

Hiring for Customer Voice Process Hotel Reservation & Cancellation Process 24x7 Shift (Any 9hours mainly US shift) Salary:Up to30k In Hand + Incentives Work location: MaladMinimum Requirement: HSC with 6months experience or Graduate Fresher Hybrid Pick up and DropImmediate joining.

Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________

We are looking for a highly motivated Telecalling Executive to join our team in Mumbai. This is a part-time work-from-home position ideal for someone starting their career.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote our products and services, ensuring a friendly and professional interaction.- **Gather Customer Information:** Collect important details from customers that will help in understanding their needs and preferences, aiding in better service delivery.- **Follow Up on Leads:** Reach out to leads that have shown interest in our offerings, assisting in converting them into actual sales.- **Maintain Call Records:** Keep accurate records of calls made, customer interactions, and outcomes to provide feedback and improve future calls.- **Respond to Inquiries:** Address any questions or concerns from customers promptly and provide accurate information to enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills in English or Hindi, both spoken and written, to interact effectively with customers.- Basic computer literacy, enabling efficient use of calling tools and record-keeping software.- A positive attitude and a willingness to learn, bringing enthusiasm to each call and interaction.- Ability to work independently with minimal supervision, managing time effectively to meet daily targets.- A keen interest in sales and customer service, demonstrating a desire to assist customers and close deals. This role is perfect for fresh graduates or those looking to build experience in the telecalling field.

Golden Opportunity! Students Housewives Freshers Job Seekers Dont Miss Out! Position: Telecaller / Voice Process Executive (Female Only) Location: Mira Road & Thane west (Near Station) Work from Office only Organization: Sadguru Foundation FULL-TIME 10:00 AM 7:00 PM 11,000 13,000 Fixed salary + Incentives Stable income & growth opportunities! PART-TIME 10AM - 3PM or 11AM - 4PM or 12PM - 5PM or 2PM - 6.30PM 5,000 6,000 Fixed salary+ Incentives Flexible hours perfect for students & housewives! Requirements: Confident & polite personality Good communication (Marathi / Hindi / English) Basic phone & WhatsApp knowledge Hurry! Limited Seats Apply Today! Contact HR Nidha: 8879732065 / 9769981716 Share this with friends/family who want a golden opportunity!

Need to do cold calling and generate the leads.

Key responsibilities:1. Handling customer queries: Respond to customer inquiries via phone, email, or chat to provide assistance and resolve issues promptly and professionally.2. Sales and lead generation: Engage with potential customers, pitch products or services, and generate sales leads to contribute to the company's revenue growth.3. Data entry and documentation: Maintain accurate records of customer interactions, transactions, and details of inquiries for reference and reporting purposes.4. Adhering to protocols: Follow established company procedures and guidelines for customer interactions, sales processes, and data handling to ensure compliance and consistency.5. Multitasking and time management: Juggle multiple tasks efficiently, prioritize workload, and manage time effectively to meet performance targets and deadlines.Required skills and expectations:1. Strong communication skills: Ability to articulate information clearly and effectively, listen actively, and adapt communication style to engage with diverse customers.2. Customer service orientation: Focus on delivering excellent service, understanding customer needs, and resolving issues satisfactorily to enhance customer satisfaction and loyalty.3. Basic computer proficiency: Familiarity with using computers, navigating software applications, and entering data accurately to perform job tasks efficiently.4. Flexibility and adaptability: Willingness to work in a dynamic environment, handle changing priorities, and adjust to varying customer demands and business requirements.5. Customer-centric mindset: Dedication to meeting customer expectations, building trust, and fostering positive relationships to promote customer retention and loyalty.

Key Responsibilities Handle inbound/outbound customer calls professionally. Assist customers with queries related to services, bookings, complaints, and resolutions. Provide accurate information and ensure first-call resolution. Maintain call logs and customer interaction records. Follow communication scripts, quality standards, and company SOPs. Escalate unresolved issues to the concerned team when required. Ensure high levels of customer satisfaction and service quality.Required Skills Good verbal communication skills in English & Hindi (regional language is a plus). Active listening and problem-solving abilities. Basic computer knowledge and call-handling skills. Ability to work in rotational shifts. Calm and patient approach while handling customers.Eligibility Freshers are welcome. Prior voice process / call center experience is an advantage.What We Offer Fixed salary + performance incentives. Growth and learning opportunities. Supportive work environment. Training provided for freshers. Interested candidates can apply by sharing their CV. Immediate joiners preferred.+91-8073579112

As a Tele Caller in Ghatkopar West, Mumbai, you will be responsible for making outbound calls to potential customers to pitch our products or services. This role requires excellent communication skills and the ability to persuade customers to purchase our offerings.Key responsibilities include making a high volume of calls to reach out to prospects and introduce our products or services. You will need to effectively communicate the features and benefits of our offerings and address any customer inquiries or concerns. Additionally, you will be responsible for recording customer information and interactions in our database.To succeed in this role, you should have strong verbal communication skills and be comfortable talking to people over the phone. Attention to detail and a positive attitude are also important attributes for this position. A high school diploma or equivalent is required for this entry-level position, and prior experience in sales or customer service is preferred but not mandatory. As a Tele Caller, you should be able to work independently and meet set targets for call volume and sales conversions.

Job Title Tele Marketing Executive Salary - 15000 T0 25000 K Per MonthCompany: Plumeria International Destination Management Pvt. Travel & Destination Management Company (9+ years) Job Summary:The Tele Marketing Executive will be responsible for promoting company services, engaging with customers, and supporting business development through effective communication.Key Responsibilities: Call and engage potential customers to promote travel services Explain company offerings clearly and professionally Generate leads and support business development activitiesRequirements: Good communication skills in English and local language Freshers are welcome (training will be provided) Confident, polite, and customer-focused attitude

Job DescriptionPosition: Customer Support ExecutiveLocation: Vasai, MaharashtraIndustry: Anchor Brand / Consumer-Facing ServicesEmployment Type: Full-time - 9-6 fix time - Mon to SatJob SummaryWe are looking for a proactive and customer-focused Customer Support Executive to join our team at our Vasai location. The ideal candidate will be responsible for handling customer queries across multiple channels while simultaneously managing KYC documentation and verification as per company and regulatory guidelines. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.Key ResponsibilitiesCustomer SupportHandle inbound and outbound customer queries via phone, email, WhatsApp, or chat.Provide accurate information regarding products, services, processes, and policies of the anchor brand.Resolve customer complaints and issues within defined TATs while maintaining high customer satisfaction.Maintain professional and empathetic communication with customers at all times.Escalate complex or unresolved issues to the relevant internal teams.KYC Documentation & VerificationCollect, verify, and process customer KYC documents (Aadhaar, PAN, address proof, etc.).Ensure completeness and accuracy of all KYC records as per company standards.Identify discrepancies or missing documents and follow up with customers for resolution.Maintain proper digital and physical records of KYC documentation.Adhere strictly to compliance, data privacy, and regulatory guidelines.Coordination & ReportingCoordinate with internal teams such as operations, compliance, and backend support.Update customer interactions, KYC status, and remarks in CRM or internal systems.Prepare basic daily/weekly reports related to customer queries and KYC processing.Required Skills & CompetenciesExcellent verbal and written communication skills (English, Hindi; Marathi preferred).Strong customer-handling and problem-solving abilities.Good attention to detail, especially for documentation and verification tasks.Basic computer knowledge (MS Excel, Word, CRM tools).Ability to multitask and work under deadlines.High level of integrity and confidentiality handling sensitive customer data.Eligibility CriteriaMinimum qualification: HSC / Graduate (any stream).03 years of experience in customer support, backend operations, or KYC process preferred.Freshers with good communication skills may also apply.Candidates from VasaiVirar or nearby locations preferred.Working Hours & Benefits6 days working (as per company policy).Fixed salary + performance-based incentives.On-the-job training provided.Growth opportunities within the organization.Why Join Us?Opportunity to work with a reputed anchor brand.Stable role with a mix of customer interaction and backend operations.Skill development in customer support, compliance, and documentation processes.

A Tele caller or Telesales Representative is responsible for generating sales over the telephone. A Telesales Representative contacts businesses, private individuals to solicit sales for the institution.ResponsibilitiesCall potential leads & book their appointments for center visits.Give brief about Le Mark & courses offered by Le Mark over the call to inquiries & gather as much information as you can.Enter appropriate information about the leads & timely follow-up in CRM.Conduct one on one & group counseling for inquiries that visit the Centre in absence of counselors.Achieve monthly, quarterly & yearly targets.

(Night shift_No cab) 1. Responding to customer inquiries and resolving issues in a timely and professional manner.2. Handling escalated customer complaints and finding effective solutions.3. Providing product information and assistance to customers.4. Monitoring customer feedback and suggesting improvements to enhance the customer experience.5. Collaborating with other departments to ensure seamless communication and service delivery.6. Maintaining accurate customer records and documentation.7. Assisting with training and mentoring new customer service representatives.8. Participating in team meetings and contributing ideas to improve customer service processes.Qualifications:- Bachelor's degree in Business Administration or related field.- At least 1 year of experience in a customer service role.- Excellent communication skills, both verbal and written.- Strong problem-solving abilities and attention to detail.- Ability to work well under pressure and meet deadlines.- Proficiency in Microsoft Office applications.- Customer-focused mindset and a passion for delivering exceptional service.*** only male candidates***

Sales Telecaller Short JD Job: Sales Telecaller Location: Malad West Type :Part Time Customer ko call karke product/service explain karna Leads follow-up & sales close karna Good communication required Fresher / Experience both welcome Salary + Incentives Apply: Call / WhatsApp 8424012932

Customer Service Voice Process, Sales, Banking, Insurance.

Digitide Solutions Limited is hiring 1200+ candidates every month for its growing BPM operations in Airoli, Navi Mumbai.We are looking for freshers and candidates with up to 612 months experience for Customer Support roles in a domestic process.Hiring For Multiple Locations: Airoli, Mumbai & Thane, Maharashtra (Work From Office)> Salary:* Freshers: 15,000 in-hand* Experience (612 months): 20,500 in-hand* Incentives: Up to 15,000 per month> Eligibility:* 12th Pass & Graduates* Age up to 35 years* Domestic communication (Versant Level 3 or 4)* Language: Hindi & English Mandatory* Sales mindset & customer-handling skills> Benefits:* Joining & retention bonuses up to 5,500* Performance-based incentives* Paid training & fast onboarding* Stable job with career growth> Interview Process: HR Client PMAPS Offer Training & Onboarding

HiNidhaWe have spotted your profile on work IndiaSearching for a job....?URGENT HIRING...!Company name : SADGURU FOUNDATIONPosition : TelecallerSalary : 10K to 12K + Incentives Job location : Mira road (near station)No consultancy or placement, No any charges for Job Immediately contact on 8879732065 and Kindly send your resume. also share this JD to your friends collogue and who's needed for this job.Walk in interview available as below mention address INTERVIEW SCHEDULETiming : 10am to 5:00pmCARRY YOUR RESUME AND OTHER REQUIRED DOCUMENTS.Address SADGURU FOUNDATIONA-1/104, 1st floor, Rajashri shopping center, (Bhaji Market) Mira road east, Thane 401107Contact person Hr Nida maam .

Job Openings for 50 Education Counselor Jobs for Freshers in Vasai West, having Educational qualification of : Higher Secondary,Secondary School,Vocational Course,Diploma,Professional Degree,B.A,B.C.A,B.Com with Good knowledge in English Faculty, Computer Operator, Telecaller, bpo, BPO Telecaller

Process Name Star Heath Insurance Minimum Qualification HSC VERSANT 4 (GOOD COMMUNICATIONS) & VERSANT 5 (EXCELLENT COMMUNICATION) candidates required. Freshers & experiences both required. Minimum experience - 3months Any SALES EXPERIENCE WILL DO Shift timings: 10am 7pm or 11am 8pm Rotational week off