BHM Fresher Jobs in Bankura

We are looking for an Air Ticketing Associate to join our team in Bankura, India. This is an entry-level position suitable for fresh graduates or those with minimal experience in the travel industry. As an Air Ticketing Associate, you will be responsible for booking flights for customers, processing ticket changes, and providing excellent customer service.Key Responsibilities:- Flight Booking: Assist customers in finding and booking airline tickets based on their travel preferences and budgets. This involves checking flight availability, fares, and ensuring accurate reservations.- Ticket Changes and Cancellations: Help customers modify or cancel their existing bookings when needed. This includes understanding airline policies and processing refunds as necessary.- Customer Service: Address customer inquiries and provide information regarding travel itineraries, baggage policies, and other travel-related questions to ensure a smooth travel experience.- Documentation: Maintain accurate records of all transactions and keep the ticketing system updated to reflect bookings and cancellations.Required Skills and Expectations:Candidates should have strong communication skills to effectively interact with customers. Attention to detail is crucial, as errors in ticketing can lead to complications. Basic computer skills are necessary to operate booking systems, and a genuine interest in the travel industry is essential. Organizations seek individuals who are eager to learn and grow within the field.