Banking Operations Job Vacancies in Durgapur

KYC Executive Job Role & Responsibilities 1. Customer VerificationCollect and verify KYC documents (Aadhaar, PAN, Voter ID, Passport, etc.)Ensure documents are valid and not expiredCross-check customer details with official databases 2. Documentation & ProcessingMaintain proper records of customer informationUpdate customer profiles in the bank systemEnsure all KYC forms are correctly filled and signed 3. Compliance & Risk CheckFollow RBI guidelines and banking compliance rulesIdentify suspicious or high-risk customersEscalate doubtful cases to senior officers 4. Account Opening SupportAssist in new account opening (Savings/Current)Ensure KYC completion before account activationSupport CASA sales team if required 5. Periodic KYC UpdateContact existing customers for KYC renewalUpdate outdated documents as per bank norms 6. Customer InteractionGuide customers on KYC requirementsHandle queries related to documentationCoordinate with branch staff and sales team Skills RequiredBasic knowledge of banking rulesAttention to detailGood communication skillsComputer knowledge (MS Excel, banking software)Ability to detect fraud or mismatch EligibilityMinimum: Graduate (any stream)Freshers can apply (some banks prefer experience) Work EnvironmentBank branch / Back office / Field work (sometimes document collection)Target pressure is low compared to sales roles Salary (India - Approx)Fresher: 14,000 - 18,000/monthExperienced: 18,000 - 30,000/month Career Growth:KYC Executive Senior Executive Compliance Officer Operations Manager

Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131

The Branch Officer in Axis Bank is responsible for handling daily branch operations, customer service, account opening, and supporting sales activities. The role focuses on maintaining smooth branch functioning and building strong customer relationships. Key Responsibilities Operational ResponsibilitiesHandle customer queries and provide banking solutionsAssist in account opening (Savings, Current, FD, RD)Maintain branch documentation and recordsSupport cash and non-cash banking operationsEnsure compliance with bank policies and RBI guidelinesManage customer service desk and branch coordination Sales & Business ResponsibilitiesPromote bank products (CASA, Loans, Insurance, Credit Cards)Cross-sell banking and financial productsGenerate leads and support business growthBuild relationships with new and existing customersAchieve monthly branch targets Customer Service ResponsibilitiesProvide professional customer supportHandle customer complaints and resolve issuesMaintain high service standards in the branchEnsure customer satisfaction and retention QualificationAny Graduate / Post GraduateGood communication skillsBasic banking knowledge preferredFreshers & experienced candidates can apply Salary (Typical)