Airport Representative Female 12th Pass Jobs in Pune

As an Airport Representative in Pune, you will be the face of our services at the airport, assisting passengers and ensuring a smooth travel experience. This role is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers as they arrive at the airport, providing them with information about check-in processes, flight schedules, and boarding gates to enhance their travel experience.2. **Managing Queries**: Address any questions or concerns from passengers regarding their flights or services, ensuring clear communication and a friendly approach to resolve issues promptly.3. **Coordinating Logistics**: Work closely with airline staff and other airport departments to coordinate passenger movements, luggage handling, and any special requests, ensuring everything runs smoothly.4. **Collecting Feedback**: Gather feedback from passengers about their experiences and report it to your supervisor to help improve the quality of services provided.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to interact effectively with diverse passengers. You should be adaptable, able to work in a fast-paced environment, and have a positive attitude. Good problem-solving skills are necessary for addressing passenger issues efficiently. Being a team player and having a professional appearance is essential for this role. Knowledge of basic computer applications is a plus.