Job Description

As an Airport Representative in Pune, you will be the face of our services at the airport, assisting passengers and ensuring a smooth travel experience. This role is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education.

Key Responsibilities:

1. **Passenger Assistance**: Greet and assist passengers as they arrive at the airport, providing them with information about check-in processes, flight schedules, and boarding gates to enhance their travel experience.

2. **Managing Queries**: Address any questions or concerns from passengers regarding their flights or services, ensuring clear communication and a friendly approach to resolve issues promptly.

3. **Coordinating Logistics**: Work closely with airline staff and other airport departments to coordinate passenger movements, luggage handling, and any special requests, ensuring everything runs smoothly.

4. **Collecting Feedback**: Gather feedback from passengers about their experiences and report it to your supervisor to help improve the quality of services provided.

Required Skills and Expectations:

Candidates should possess excellent communication and interpersonal skills to interact effectively with diverse passengers. You should be adaptable, able to work in a fast-paced environment, and have a positive attitude. Good problem-solving skills are necessary for addressing passenger issues efficiently. Being a team player and having a professional appearance is essential for this role. Knowledge of basic computer applications is a plus.
  • Experience

    0 - 6 Years

  • No. of Openings

    300

  • Education

    12th Pass

  • Role

    Airport Representative

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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