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Airline Operations Job Vacancies in Kolkata

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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. **Customer Assistance**: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. **Handling Queries**: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. **Check-in Services**: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. **Problem Resolution**: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. **Documentation Support**: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Kolkata
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills
As an Airlines Cabin Crew member based in Kolkata, you will play a vital role in ensuring a safe and pleasant flying experience for passengers. **Key Responsibilities:**- **In-flight Safety:** Conduct safety demonstrations and ensure compliance with safety regulations, helping passengers understand procedures in case of emergencies.- **Customer Service:** Assist passengers with their needs before, during, and after the flight, ensuring a comfortable and enjoyable journey for all.- **Serving Meals and Beverages:** Distribute food and drinks to passengers, ensuring orders are taken and served correctly and promptly.- **Conflict Resolution:** Address and resolve any passenger issues or complaints, maintaining a calm atmosphere and ensuring satisfaction.- **Pre-flight Checks:** Prepare the cabin for flight by checking safety equipment and ensuring the cleanliness and readiness of the area.- **Team Collaboration:** Work closely with fellow crew members to provide efficient service and support during the flight.**Required Skills and Expectations:**Candidates should be approachable and friendly, with effective communication skills to interact well with passengers and co-workers. A strong sense of responsibility is crucial for managing safety protocols and ensuring passenger comfort. Adaptability is essential, as the role involves varying flight schedules and situations. Candidates should be team-oriented, ready to cooperate with colleagues, and must have a positive attitude towards work. A good level of physical fitness is important, as the job may involve standing for long periods and moving around the cabin. A minimum education level of 10th pass is required, with no prior experience necessary.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Airport Cargo Customer Relationship Airport Operation Customer Service Customer Support Ground Management Guest Handling Passenger Handling Ground Operation Good Communication Skills Aviation
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This entry-level position is perfect for recent graduates, where you will assist in ensuring smooth airport operations and provide excellent service to passengers.Key Responsibilities:1. **Check-in Support**: Assist passengers during check-in by verifying their travel documents and providing boarding passes, ensuring a seamless start to their journey.2. **Baggage Handling**: Manage the handling of passenger luggage, ensuring it is loaded and unloaded safely and efficiently, while tracking luggage for lost items.3. **Customer Assistance**: Offer friendly support to passengers by answering questions, providing directions, and helping with any travel-related issues to ensure a pleasant airport experience.4. **Safety Protocols**: Implement safety and security measures, ensuring compliance with airport regulations while monitoring the environment for any issues that may arise.5. **Coordination with Teams**: Work collaboratively with other airport personnel, including security, baggage, and ticketing departments, to streamline processes and enhance overall operations.Required Skills:Candidates should have strong communication skills and the ability to handle stressful situations with composure. An upbeat attitude towards customer service is crucial. Basic computer knowledge and attention to detail are essential. A willingness to work in shifts, including weekends and holidays, is also important. No prior experience is necessary, but a positive approach and commitment to teamwork are highly valued.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kolkata
Airline Operations Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills
Join our team as Airport Ground Staff in Kolkata, where you will play a vital role in ensuring smooth operations and excellent customer service at the airport. This full-time position is open to candidates with varying levels of experience, including freshers.Key Responsibilities:- Customer Service: Greet passengers, assist with check-in processes, and provide information about flights and services to ensure a pleasant travel experience.- Baggage Handling: Safely manage passenger luggage, ensuring it is appropriately loaded and unloaded on flights, while addressing any issues or queries related to baggage.- Flight Coordination: Work closely with flight crews to ensure timely boarding and departures, managing passenger flow at boarding gates.- Safety and Security: Adhere to airport safety regulations and protocols, ensuring the safety of passengers and staff at all times.- Administrative Support: Assist with administrative tasks such as maintaining records, processing ticketing, and handling inquiries efficiently.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling effective interaction with passengers and team members. A strong sense of responsibility and attention to detail is essential, as well as the ability to work in a fast-paced environment. Applicants should have a positive attitude and a willingness to learn, along with the flexibility to work in shifts, including weekends and holidays. A completed 12th-grade education is necessary for this role.
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Cabin Crew - Full Time - Freshers

Airports Authority of India Vigilance

  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Kolkata
Cabin Crew Activities Hostess Activities Aviation Airline Operations
We are seeking enthusiastic individuals to join our team as Airlines Cabin Crew in Kolkata, India. This role is perfect for freshers who are passionate about providing excellent customer service and ensuring passenger safety during flights.Key Responsibilities:- **Passenger Safety:** Ensure the safety and security of all passengers on board by following safety protocols and emergency procedures. You will be trained to handle emergencies and assist passengers during flights.- **Customer Service:** Provide exceptional service by welcoming passengers, assisting with their needs, and ensuring they have a comfortable experience. Your friendly demeanor will help create a positive atmosphere.- **Cabin Preparation:** Prepare the cabin before takeoff, ensuring it is clean and stocked with necessary supplies. This includes checking emergency equipment and setting up refreshments.- **Communication:** Communicate effectively with passengers regarding safety instructions, flight details, and any onboard services. Clear communication will help enhance the passenger experience.Required Skills and Expectations:Candidates must have completed at least the 12th grade and be female, as this position requires specific gender-based service. A friendly attitude and the ability to work in a team are essential for maintaining a pleasant environment on board. Excellent communication skills in English are required, and candidates should be physically fit for the demands of the job. Being adaptable and professional in diverse situations will also contribute to your success in this role.
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Airport Ticketing Executive - Kolkata Freshers

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 2.8 Lac/Yr
  • Kolkata
Airline Operations Aviation Ground Staff Activities Passenger Handling
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry.**Key Responsibilities:**- **Customer Assistance**: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- **Check-in Operations**: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- **Airport Security Support**: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- **Handling Passenger Queries**: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- **Coordination with Staff**: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.**Required Skills and Expectations:**- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Air Charter Operation Airline Operations Airport Operation Aviation Air Traffic Control Air Pollution Control Airline Customer Service
As an Air Traffic Controller in Kolkata, India, you will be responsible for ensuring the safety and efficiency of aircraft movements in the airspace and at airports. This is a full-time position ideal for those with a passion for aviation and a keen eye for detail.Key Responsibilities:- **Aircraft Coordination**: You will monitor and direct the movement of aircraft on the ground and in the air, ensuring safe distances between planes at all times.- **Communication**: You will communicate clearly with pilots and other air traffic controllers using radio or visual signals, providing crucial information about weather conditions, runway status, and potential hazards.- **Decision Making**: Quickly assess situations and make informed decisions to resolve any conflicts or emergencies that may arise during operations.- **Reports and Documentation**: You will maintain accurate records of flight activities, including departure and arrival times, to support safety and regulatory compliance.Required Skills and Expectations:Candidates should possess strong communication skills to convey important information clearly and effectively. Attention to detail is essential for monitoring aircraft movements accurately. The ability to work under pressure and make quick decisions is crucial for ensuring flight safety. A basic understanding of aviation operations and the ability to work collaboratively with a team is also important. Prior experience is not necessary, but a genuine interest in air traffic management is preferred.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
As an Airport Operations Executive, you will play a pivotal role in ensuring smooth airport operations. Your primary responsibilities will include:- **Customer Service:** Assist passengers with inquiries, providing information about flights, boarding procedures, and terminal facilities to enhance their travel experience.- **Check-in and Boarding Coordination:** Manage the check-in process, ensuring accurate documentation and timely boarding of passengers to maintain flight schedules.- **Baggage Handling Oversight:** Monitor baggage handling to ensure safe and efficient loading and unloading, and assist with resolving any baggage-related issues that arise.- **Safety Compliance:** Adhere to airport safety regulations and protocols, helping to maintain a secure environment for both passengers and staff.- **Communication with Airlines:** Liaise with airline representatives to coordinate flight operations and address any operational issues that may surface.- **Updated Knowledge:** Stay informed about airport policies, procedures, and any changes to maintain a high level of service.To excel in this role, you should have strong communication and interpersonal skills, enabling effective interaction with passengers and team members. Attention to detail is vital, as you will manage important documents and ensure smooth operations. A team-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills will also be beneficial, as you may need to use management systems and databases. Candidates should be reliable, punctual, and ready to handle challenges with a positive approach.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • 1 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Interpersonal Skills Hospitality Cabin Crew Activities Air Ticketing Airline Operations Ground Handling Hostess Activities Personality Development
Join our dynamic team in Kolkata as a cabin crew Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling.As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.
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Ground Operations Staff (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Operation Ground Staff Activities Airline Operations Ground Management Airport Ramp Airport Ground Handling
Ground Operation Staff are vital airport personnel who ensure the safety, security, and convenience of passengers, alongside managing daily flight operations. Key responsibilities include passenger check-in, boarding assistance, luggage handling, security screening, and coordinating ramp services, all crucial for achieving on-time performance and seamless customer service. Key Job Responsibilities of Ground Staff:Passenger Service & Check-in:Greeting passengers, verifying travel documents (passports, tickets), and issuing boarding passes.Assisting special assistance passengers (elderly, unaccompanied minors, passengers with disabilities).Managing check-in counters and assisting with seat allocation.Managing boarding gates, making announcements, and ensuring timely boarding.Baggage & Cargo Management:Tagging, screening, and, for ramp staff, loading/unloading luggage from the aircraft.Handling lost, damaged, or misplaced baggage complaints.Ramp & Technical Operations:Guiding aircraft to parking bays (marshalling).Coordinating ramp services, including refueling, cabin cleaning, catering, and luggage loading.Performing aircraft pushback and towing, and ensuring safety compliance on the airside.Security & Regulatory Compliance:Ensuring compliance with safety regulations and security protocols for passengers and luggage.Working with security personnel to prevent unauthorized access.Operational Coordination:Providing flight information, handling delays, and coordinating with flight crew and dispatch control.Updating flight databases and managing terminal passenger flow. Required Skills and Qualifications:Communication: Excellent verbal and written skills.Customer Service: Friendly, patient, and problem-solving attitude.Physical Stamina: Ability to stand for long periods and work in shift rosters.Time Management: Ability to work under tight deadlines.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Hospitality Cargo Handling Aviation Security Basic Computer Skills Airline Operations Customer Service
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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Airline Operations Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Ground Operation Passenger Handling Aviation Security
Ground Staff activities,ground handling,passenger handling and GSA,GSA, Some important duties like administrative related to airline operations
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aviation Cabin Crew Activities Airline Operations Air Ticketing
Cabin Crew are the Flight Attendants Responsible for the Safety and Comfort of Passengers On An Aircraft. Their Duties Include Performing Safety Checks, Assisting Passengers, and Providing In-flight Services like Serving Food and Beverages. They are also Trained to Handle Emergencies and Provide First Aid.
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Airport Operation Housekeeping Internal Communication Air Ticketing Ground Staff Activities Aviation Aviation Security Personality Development Ground Management
- Airport Operation: Assisting in the smooth operation of airport activities such as check-in, boarding, and baggage handling.- Housekeeping: Ensuring cleanliness and hygiene within the aircraft cabin and restrooms for the comfort of passengers.- Internal Communication: Communicating effectively with the cabin crew team and other departments to ensure seamless coordination during flights.- Air Ticketing: Handling ticketing procedures, seat allocation, and assisting passengers with boarding passes.- Ground Staff Activities: Collaborating with ground staff for efficient pre and post-flight activities like security checks and aircraft preparation.- Aviation: Understanding and complying with aviation regulations, safety procedures, and emergency protocols to ensure passenger safety.- Aviation Security: Maintaining a vigilant eye on cabin security and responding promptly to any security threats or emergencies.- Personality Development: Maintaining a positive and professional demeanor, providing excellent customer service, and resolving passenger issues with tact and diplomacy.- Ground Management: Assisting in the overall management of ground operations, including coordinating with ground crew and ensuring timely departures and arrivals.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Strong customer service orientation and a friendly, welcoming attitude.- Attention to detail and ability to follow strict safety protocols.- Flexibility to work on different shifts, weekends, and holidays.- Physical fitness and ability to stand for long periods and lift heavy luggage.- Understanding of teamwork and willingness to collaborate with colleagues for efficient operations.
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Hiring For 12th Pass Freshers - Cabin Crew

Alpha Aviation Marine Academy

Cabin Crew Activities Hospitality Interpersonal Skills Hostess Activities Airline Operations Personality Development
Key Responsibilities:1. Cabin Crew Activities: Provide excellent customer service to passengers during flights, including ensuring their comfort, safety, and well-being throughout the journey.2. Hospitality: Offer a warm and friendly welcome to passengers, assist with their luggage, and serve food and beverages during the flight.3. Interpersonal Skills: Communicate effectively with passengers, colleagues, and pilots to ensure a smooth and enjoyable flight experience for everyone.4. Hostess Activities: Greet passengers as they board the aircraft, distribute newspapers and magazines, and provide safety demonstrations before take-off.5. Airline Operations: Follow all safety protocols and procedures set by the airline, including emergency protocols and assisting with any in-flight incidents.6. Personality Development: Maintain a professional and positive attitude at all times, representing the airline in a courteous and respectful manner to passengers.Required Skills and Expectations:1. Excellent communication and customer service skills to interact with passengers from diverse backgrounds.2. Ability to work well in a team, collaborating with other cabin crew members and ground staff to ensure a seamless travel experience.3. Strong problem-solving skills to handle any unexpected situations that may arise during flights.4. Physical fitness and stamina to meet the demands of long hours on your feet and handling luggage.5. Adaptability and flexibility to work in a fast-paced and constantly changing environment.
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  • Fresher
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for motivated individuals to join our ground operations team in Kolkata. As a Ground Operations Staff member, you will play a vital role in ensuring smooth airport functioning.Key Responsibilities:1. **Baggage Handling**: You will assist in loading and unloading luggage, ensuring that all bags are handled safely and delivered to the correct flights.2. **Customer Assistance**: You will help passengers with their queries and guide them throughout the airport process, enhancing their travel experience.3. **Safety Checks**: Conduct safety inspections of the aircraft area to ensure compliance with regulations, promoting a secure environment for travelers.4. **Team Coordination**: Work alongside other staff members to coordinate operations efficiently, ensuring that every aspect of ground services runs smoothly.5. **Reporting Issues**: Identify and report any operational issues or delays to supervisors, helping to maintain timely schedules.Required Skills and Expectations:Candidates must be freshers with at least a 10th-grade education. Good communication skills in English and local languages are essential. You should be able to work in a team and handle physical tasks effectively. A strong commitment to safety and a positive attitude towards customer service are crucial for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.
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  • Fresher
  • 9.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
We are looking for enthusiastic and friendly individuals to join our team as Cabin Crew in Kolkata. This is an excellent opportunity for freshers who have completed their 12th grade and wish to start a career in the airline industry.As a Cabin Crew member, your key responsibilities will include ensuring passenger safety and comfort during flights. You will conduct safety demonstrations, assist passengers in finding their seats, and ensure their luggage is stored properly. You will also serve food and beverages, accommodating passenger requests to enhance their travel experience.Effective communication is essential in this role. You will need to interact with passengers, addressing any questions or concerns they may have. Additionally, you will collaborate with fellow crew members to maintain an efficient and pleasant cabin environment.To be successful as Cabin Crew, you must possess strong interpersonal skills and a positive attitude. You should demonstrate a willingness to learn and adapt to new situations, as well as the ability to handle emergencies calmly and efficiently. A customer-focused mindset is crucial, along with the ability to work as part of a team.Candidates must have a pleasant appearance, good health, and the ability to work flexible hours, including weekends and holidays. A passion for travel and meeting new people will greatly enrich your experience in this role.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for freshers with a 10th-grade pass who are eager to start a career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Help passengers check-in, handle their baggage, and provide information about flights. You will ensure a smooth and pleasant experience for travelers.2. **Baggage Handling**: Safely manage and process luggage. This includes loading and unloading bags on and off aircraft, ensuring they reach the correct destination.3. **Flight Coordination**: Assist in coordinating flight operations, including monitoring schedules and working closely with pilots and air traffic control to ensure timely departures and arrivals.4. **Customer Service**: Provide outstanding service by addressing passenger inquiries and resolving any concerns they may have promptly and professionally.5. **Safety Compliance**: Follow all safety and security protocols to ensure a safe environment for passengers and staff. You will be trained in emergency procedures and safety measures.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi to interact effectively with passengers. A friendly and approachable attitude is essential, as well as the ability to work in a fast-paced environment. Attention to detail and a commitment to providing excellent customer service are important attributes for this role. Teamwork, reliability, and flexibility in working hours are also key to success in this position.
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Aircraft Maintenance Airport Operation Ground Handling Hospitality
We have vacant of 25 Airline Ground Staff Jobs in Kolkata, Hyderabad, Ranchi, Koch Bihar, Biharsharif, Nalanda, Deogarh, Purba Medinipur, Murshidabad, Nadia, Odisha, for Freshers Educational Qualification : Higher Secondary Skill Aircraft Maintenance, Airport Operation, Ground Handling, Hospitality etc.
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Ground Staff Activities Ground Handling Air Traffic Control Hospitality Aviation Cabin Crew Activities Airline Operations
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft.Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries.Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination.Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights.Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding.Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available.Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking.Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety.Additional duties:Security: Implementing security protocols and conducting security checks.Customer service: Providing information, addressing inquiries, and assisting passengers with their needs.Ticketing and reservations: Issuing tickets and handling flight reservations.Communication: Maintaining communication with flight crews, air traffic control, and other ground staff.Emergency response: Being prepared to respond to emergencies and participating in drills
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Good Communication Skills Leadership Technical Airline Operations Cargo Handling Aircraft Handling Ground Staff Activities Airport Ramp Airline Customer Service
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Kolkata
Cargo Handling Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Kolkata
Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent Air Cargo Executive Air Ticketing Associate
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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Airline Operations Hospitality Airport Operation Cabin Crew Activities Ground Staff Activities Interpersonal Skills
Hiring for 35 Ground Staff Executive Jobs in Mumbai, Delhi NCR, Bangalore, Ahmedabad, Hyderabad, Chennai, Kolkata, Pune Station Road, Jaipur, Surat, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Ed, Bachelor of Hotel Management, B.Sc with Good knowledge in Aircraft Maintenance, Airline Operations, Hospitality, Airport Operation, Cabin Crew Activities, Ground Staff Activities, e, Aviation, Interpersonal Skills, Aviation Security, Air Traffic Control, Passenger Handling, Airport Cargo, Airport Ground Handling, Ground Management, Ground Handling, Cargo Handling etc.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aviation Airport Operation Ground Staff Activities Airport Cargo Ground Handling Airline Operations Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Cargo Loader in Kolkata, you will play a crucial role in the efficient handling and transportation of cargo at the airport. This position is ideal for individuals with 0-2 years of experience and a completed 12th grade education.**Key Responsibilities:**- **Cargo Loading and Unloading:** You will be responsible for physically loading and unloading cargo from aircraft and ground vehicles, ensuring all items are handled safely and efficiently.- **Weight and Balance Checks:** It is essential to check the weight and balance of cargo before loading to ensure aircraft safety during flight.- **Inventory Management:** Maintain accurate records of incoming and outgoing cargo to support effective inventory management.- **Safety Compliance:** Follow all safety regulations and guidelines while handling cargo, to minimize risks and ensure a safe working environment.- **Equipment Operation:** Operate various cargo handling equipment, such as forklifts and tugs, which is vital for moving heavy items around the airport.**Required Skills and Expectations:**- **Physical Fitness:** You should be physically fit and able to lift heavy items, as the job requires significant manual labor.- **Attention to Detail:** You need strong attention to detail to ensure that all cargo is correctly loaded and paperwork is accurate.- **Team Player:** Ability to work well within a team, as you will collaborate with other staff members to ensure smooth operations.- **Reliability:** Dependability and punctuality are key, as timely cargo handling is critical in the airport setting. This full-time position requires you to work from the office, engaging directly with cargo operations at the airport.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Marshalling Baggage Handling Baggage Claim Passenger Assistance Boarding Procedures Gate Operations Customer Service Lost and Found Procedures Multitasking Safety Regulations Security Procedures Teamwork Time Management Problem Solving Communication Skills Attention to Detail Computer Skills Conflict Resolution Emergency Response Flight Check-in Customer Relationship Airline Operations Ground Operation Airport Operation Airline Customer Service
We are looking for an enthusiastic Airport Representative to join our team in Kolkata. As an Airport Representative, you will play a crucial role in ensuring smooth operations at the airport while providing excellent service to passengers.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, baggage handling, and any travel-related queries to ensure their journey begins smoothly.- **Flight Coordination:** Monitor flight schedules and updates, providing timely information to passengers about any changes or delays.- **Documentation Verification:** Check travel documents like passports and tickets to ensure compliance with airline regulations.- **Customer Service:** Address any passenger concerns or complaints promptly and professionally to maintain high customer satisfaction.- **Collaboration with Airlines:** Work closely with airline staff to facilitate the smooth boarding process and resolve any issues that may arise.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with a diverse range of passengers. A friendly and approachable demeanor is essential to provide excellent customer service. Basic knowledge of airport operations and procedures is preferred, but not mandatory for candidates with a willingness to learn. Attention to detail and the ability to work in a fast-paced environment are key assets. A minimum education of 12th pass and 0 to 2 years of work experience are required. Availability for full-time work from the office at the airport is also expected.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Ground Staff Activities Aviation Ground Handling Airport Cargo
As an Airport Passenger Service Associate in Kolkata, you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers. You will be responsible for various tasks at the airport to support passengers before, during, and after their flights. Key Responsibilities:- **Check-in Assistance**: Help passengers with the check-in process, including verifying their documents, issuing boarding passes, and ensuring baggage is properly tagged.- **Customer Support**: Address passenger inquiries and concerns promptly, providing information about flights, boarding procedures, and airport services.- **Boarding Procedures**: Facilitate the boarding process by ensuring passengers board in an orderly manner, checking boarding passes, and assisting those with special needs.- **Problem Resolution**: Handle any passenger issues or complaints that arise, coordinating with other staff to find quick and effective solutions.- **Maintain Cleanliness**: Ensure that waiting areas and service counters are kept clean and organized for passenger comfort.Required Skills and Expectations:- **Excellent Communication**: You should communicate clearly and effectively in English and Hindi, providing information to passengers and responding to their needs.- **Customer Service Orientation**: A friendly and approachable demeanor is vital for working with passengers and ensuring their satisfaction.- **Basic Technical Skills**: Familiarity with computers and airport systems will be beneficial for checking in passengers and managing information.- **Teamwork**: The ability to work well with colleagues and collaborate with various departments to enhance the passenger experience.- **Adaptability**: Be prepared to handle various tasks and challenges in a dynamic airport environment, staying calm under pressure.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Kolkata
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
As a Boarding Pass Executive in Kolkata, you will play a vital role in ensuring a smooth travel experience for passengers. You will be responsible for helping travelers with the boarding process and managing their travel documents efficiently.Key Responsibilities:1. **Check-In Support**: Assist passengers in the check-in process by verifying their travel documents and issuing boarding passes promptly.2. **Customer Service**: Provide excellent customer service by addressing passenger inquiries and resolving any issues related to boarding.3. **Documentation Management**: Ensure that all travel documents, including boarding passes, are accurate and properly managed to maintain smooth operations.4. **Collaboration**: Work closely with other airport staff and departments to facilitate a seamless boarding process and enhance passenger satisfaction.5. **Safety Compliance**: Follow all safety and security protocols to ensure passenger and airport safety during the boarding process.Required Skills and Expectations:We seek individuals who possess good communication skills and the ability to work well under pressure. You should be detail-oriented and able to handle multiple tasks simultaneously. Punctuality and a professional appearance are essential, as you will be the first point of contact for many passengers. A positive attitude and a willingness to help others will contribute to your success in this role. Flexibility to work different shifts, including weekends and holidays, is also required.
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Flight Supervisor - Full Time - Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.5 Lac/Yr
  • Dumdum Kolkata
Flight Reservation Air Freight Airline Customer Service Airline Operations
The Flight Supervisor is responsible for overseeing the boarding process, ensuring passengers are safely seated, and assisting cabin crew during emergencies. They must coordinate with ground staff, monitor flight schedules, and ensure all safety regulations are followed. The ideal candidate should have strong communication skills, attention to detail, and the ability to remain calm under pressure. They must also be able to work in a fast-paced environment and have the flexibility to work various shifts. Both freshers and 12th pass candidates are welcome to apply for this full-time position at Dumdum Kolkata.
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Hiring For 12th Pass Freshers - Airport Ground Staff

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Hospitality Ground Handling Ground Staff Activities
As an Airport Ground Staff member at Dumdum Kolkata, you will be responsible for assisting passengers during their airport experience. This includes checking in passengers, handling baggage, and ensuring a smooth boarding process. You will also be expected to provide excellent customer service by answering passenger inquiries and resolving any issues that may arise.Key Responsibilities:1. Assisting passengers during check-in and boarding processes: You will be responsible for checking in passengers, issuing boarding passes, and ensuring a smooth boarding process for flights.2. Handling baggage: You will be required to handle passenger baggage, including tagging, loading, and unloading luggage from aircraft.3. Providing excellent customer service: As a frontline staff member, you will be expected to answer passenger inquiries, provide information about flights, and assist with any issues that may arise during their airport experience.4. Following safety and security protocols: You will be trained to follow all safety and security procedures to ensure the well-being of passengers and staff members.Required Skills and Expectations:- Must be a 12th pass with no previous experience required.- Excellent communication skills and the ability to work well in a fast-paced environment.- Strong customer service skills and a friendly demeanor.- Ability to work well in a team and follow instructions accurately.- Willingness to work flexible hours, including weekends and holidays.
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  • Fresher
  • Kolkata
Airport Ticketing Cargo Handling Aviation Customer Service Airline Operations Personality Development Aviation Security
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Ground Staff Activities Aviation Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Maintenance
As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff, you will be responsible for assisting passengers during their travel experience at the airport. This includes handling check-in procedures, boarding announcements, baggage handling, and resolving customer queries.Key responsibilities include checking in passengers, issuing boarding passes, guiding passengers to their departure gates, loading/unloading baggage, and ensuring a smooth boarding process. Additionally, you will assist in coordinating with airline crew and ground staff to ensure efficient airport operations.To excel in this role, you must possess strong communication skills, a customer-centric approach, attention to detail, and the ability to handle stressful situations with calmness. A quick learner and a team player who can adapt to dynamic work environments will thrive in this position. A positive attitude and willingness to go the extra mile to ensure passenger satisfaction are essential expectations for this role.
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Team Work Service Level Adherence Security Services Effective Communication Professional Communication Computer Retail Operations Hospitality Executive Passenger Handling
- Load and unload baggage from aircraft:The baggage handler will be responsible for safely loading and unloading luggage onto and off of airplanes, ensuring that each piece is properly stowed and secured.- Sort baggage according to flight destination:It is important for the baggage handler to organize and separate luggage based on the respective flight destinations to ensure that each bag reaches the correct aircraft for departure.- Operate ground support equipment:The candidate should be able to operate various types of ground support equipment, such as baggage carts, belt loaders, and tugs, to transport luggage to and from the aircraft.- Communicate effectively with team members and airline staff:Good communication skills are essential for the baggage handler to coordinate with other team members and airline staff to ensure a smooth and efficient baggage handling process.- Follow safety procedures and security protocols:The candidate must adhere to all safety procedures and security protocols to maintain a safe work environment and prevent any incidents or accidents while handling baggage.Skills and Expectations:- Ability to lift heavy objects and work in a fast-paced environment.- Attention to detail to ensure accurate handling and sorting of baggage.- Basic math skills to match luggage with flight destinations.- Willingness to work irregular hours, including nights, weekends, and holidays.- Physical stamina and endurance to work long shifts and withstand outdoor weather conditions.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive, you will play a crucial role in ensuring the smooth operation of ground services at the airport. This position involves various responsibilities, and your attention to detail will be essential to maintaining safety and efficiency.**Key Responsibilities:**- **Loading and Unloading Luggage**: Safely handle and move passengers' baggage and cargo from the aircraft to the terminal and vice versa, ensuring it is done efficiently and securely.- **Assisting Aircraft Movements**: Support in guiding aircraft to and from the gate, following proper signals and instructions to prevent accidents and ensure timely departures.- **Pre-Flight Checks**: Conduct thorough checks on the aircraft before departure, ensuring all ground equipment is operational and that safety protocols are strictly followed.- **Cleaning and Maintenance**: Clean and prepare the aircraft cabin and cargo area before flight, maintaining high standards of cleanliness and hygiene.- **Coordinating with Team Members**: Work closely with colleagues in various roles, including ground staff and flight crew, to facilitate effective communication and coordination during busy periods.**Required Skills and Expectations:**Candidates should possess a high school diploma or equivalent (10th Pass). While previous experience is not mandatory, a willingness to learn and adapt to the fast-paced airport environment is essential. Strong communication skills are important for effective teamwork. Candidates should be physically fit, as the role involves lifting and moving heavy items. A focus on safety and adherence to protocols is crucial for this position.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills Customer Relationship Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and outgoing Airport Customer Service Associate in Kolkata. This full-time role is ideal for freshers who have completed at least 10th grade and are eager to provide excellent service to travelers.Key Responsibilities:- **Check-in Assistance:** Help passengers with their check-in process, ensuring they have the necessary documents and luggage tagging secured.- **Boarding Support:** Guide travelers to their boarding gates and provide timely updates about flight departures or delays.- **Customer Queries:** Address any questions or concerns from passengers about flights, airport facilities, or travel regulations, ensuring a positive experience.- **Problem Resolution:** Assist in resolving any issues that may arise during travel, such as missed connections or lost baggage, while maintaining a calm and professional demeanor.- **Service Recovery:** Handle customer complaints with empathy and provide effective solutions to enhance their journey.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a team-oriented mindset are essential for fostering a welcoming environment in the airport. The ability to stay calm under pressure and manage stressful situations while ensuring customer satisfaction is crucial. Moreover, punctuality and a commitment to working flexible hours, including weekends and holidays, are expected. Ideal candidates will have a passion for travel and a desire to help others.
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  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. You will interact with passengers and assist in various tasks to enhance their travel experience.**Key Responsibilities:**- **Passenger Check-in:** Assist passengers with the check-in process, ensuring they receive their boarding passes and know their flight details.- **Baggage Handling:** Manage the loading and unloading of passengers' luggage, ensuring it is handled with care and delivered to the right flights.- **Customer Service:** Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.- **Security Checks:** Assist in conducting security checks on passengers and their luggage, ensuring compliance with safety regulations.- **Coordination with Airlines:** Work closely with airline representatives to facilitate smooth operations, including flight schedules and gate assignments.**Required Skills and Expectations:**- **Effective Communication:** You should have good verbal communication skills to interact clearly and politely with passengers and staff.- **Team Player:** Being able to work as part of a team is essential for coordinating tasks with colleagues.- **Attention to Detail:** You need to be detail-oriented, ensuring all processes, especially those related to safety and security, are followed correctly.- **Adaptability:** The airport environment can be fast-paced and unpredictable, so being able to adapt to changes quickly is important.- **Basic Technical Skills:** Familiarity with computers and airport technology is beneficial for check-in and information processes.
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Freshers & Experience || Full Time || Cabin Crew

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills
As an Airlines Cabin Crew member in Kolkata, you will play a crucial role in ensuring passengers have a safe and enjoyable journey. The position is suitable for freshers and those with less than a year of experience who have completed their 12th standard.Key Responsibilities:1. **Safety Procedures**: You will ensure that all safety regulations are followed during the flight, conducting passenger briefings and demonstrating the use of safety equipment.2. **Customer Service**: Providing excellent service to passengers is vital. You will assist them with their needs, answer questions, and ensure their comfort throughout the flight.3. **Meal and Beverage Service**: You will be responsible for serving meals and beverages, ensuring that food hygiene standards are maintained.4. **Problem Solving**: If any issues arise during the flight, it is your duty to resolve them promptly and effectively, ensuring a smooth travel experience for everyone.5. **Team Collaboration**: Working closely with other cabin crew members and the flight deck crew will be essential to maintain a harmonious and efficient working environment.Required Skills and Expectations:Candidates should have excellent communication skills and a friendly demeanor to interact effectively with passengers. A good level of physical fitness is necessary since the job may involve lifting heavy luggage and being on your feet for long periods. A positive attitude, adaptability to work in a dynamic environment, and the ability to handle stressful situations calmly are essential for success in this role. Interested person drop cv on 9875598230
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Airport Customer Service Associate || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Passenger Handling Airline Operations Airport Operation Customer Relationship Airport Ticketing Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.**Key Responsibilities:**- **Assist Passengers:** Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- **Handle Complaints:** Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- **Provide Information:** Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- **Coordinate with Airlines:** Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- **Maintain Records:** Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.**Required Skills and Expectations:**- **Communication Skills:** You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- **Customer Service Orientation:** A friendly and helpful attitude is essential for creating a positive experience for travelers.- **Problem-Solving Skills:** You should be able to think on your feet and resolve issues effectively under pressure.- **Tech-Savvy:** Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- **Time Management:** Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.
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Freshers For Ground Staff - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Hospitality Airport Operation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Passenger Handling Airline Operations Cargo Handling Airport Ground Handling Ground Operation Airport Cargo Ground Management Aviation
Join our team as an Airport Ground Staff member in Kolkata, India. This entry-level position is ideal for 12th-pass candidates with a passion for aviation and customer service. Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers during their journey, ensuring they have all necessary information and feel comfortable while boarding and disembarking.2. **Check-in Services**: Handle check-in procedures, including verifying passenger travel documents, checking luggage, and issuing boarding passes to ensure a smooth travel experience.3. **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring all items are handled with care and delivered to the correct destination.4. **Customer Queries**: Address passenger queries and concerns promptly, providing accurate information about flights, gate numbers, and facilities within the airport.5. **Safety Compliance**: Ensure adherence to safety and security protocols at all times, contributing to a safe flying environment for all passengers.Required Skills and Expectations:Candidates should possess strong communication skills, as interacting with diverse individuals is essential. A polite demeanor and excellent customer service orientation are crucial for this role. Ability to work in a fast-paced environment and adapt to changing situations is important. Teamwork, punctuality, and a reliable work ethic will help in providing outstanding service to travelers. Previous experience is not required, making this a great opportunity for freshers looking to start their careers in the aviation industry.
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