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Airline Operations Job Vacancies in Kolkata

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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Basic Computer Skills
As an Airport Executive in Kolkata, you will play a vital role in ensuring smooth airport operations. Your main responsibilities will include:- **Customer Service**: You will assist passengers with check-in procedures, boarding, and inquiries, providing them with a pleasant travel experience.- **Flight Information Management**: You will keep passengers informed about flight schedules, delays, and gate changes, ensuring they have the latest information.- **Baggage Handling**: You will oversee the baggage check-in process, ensuring that baggage is tagged correctly and loaded onto the correct flights.- **Safety Protocols**: You will adhere to all safety and security regulations, ensuring that all procedures are followed to maintain a safe environment for passengers and staff.- **Team Collaboration**: You will work closely with other airport staff to coordinate activities and resolve any issues that arise during operations.To succeed in this role, you should have:- **Educational Background**: A minimum of 10th-grade education is required.- **Communication Skills**: Strong verbal skills are essential for interacting with passengers and colleagues clearly and effectively.- **Problem-Solving Abilities**: You should be able to think quickly and address challenges effectively during busy airport scenarios.- **Attention to Detail**: Being detail-oriented is crucial for accurately managing passenger information and ensuring compliance with safety protocols.- **Willingness to Work in Shifts**: Flexibility to work various shifts, including evenings, weekends, and holidays, is necessary for this role.
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12th Pass Freshers For Ticketing Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Interpersonal Skills Ground Handling Ground Staff Activities Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Aviation Ground Management
As a Ticketing Staff member, you will play a key role in providing excellent customer service and managing ticket sales. You will work in a fast-paced environment, assisting customers with their travel needs.**Key Responsibilities:**- **Assist Customers:** Help customers understand their ticketing options and answer any questions they may have regarding travel.- **Process Ticket Sales:** Handle ticket sales efficiently using the system, ensuring accurate information is entered for each transaction.- **Manage Reservations:** Update and manage booking systems to reflect any changes and ensure all reservations are correct.- **Provide Information:** Share relevant information about travel schedules, fares, and policies to help customers make informed decisions.- **Handle Cash Transactions:** Process cash, credit, and debit card payments accurately, ensuring the correct change and receipts are given.- **Handle Customer Complaints:** Address any issues or concerns raised by customers, working to resolve them swiftly and professionally.**Required Skills and Expectations:**You should have completed your 12th grade and possess good communication skills to interact effectively with diverse customers. Attention to detail is essential to ensure the accuracy of ticket sales and bookings. You should be comfortable working in a team and capable of managing multiple tasks efficiently. Basic computer skills are necessary to operate ticketing systems and manage information. A willingness to learn and adapt to new challenges is also important, especially for those with little experience.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airport Operation Airline Operations Airline Customer Service Passenger Handling
Airport Operations Executive - KolkataLocation: Kolkata, West BengalJob Type: Full-TimeDepartment: Airport Customer ServiceJob DescriptionWe are seeking enthusiastic, customer-focused, and professional individuals to join our team as Airport Customer Service Associates. The role involves assisting passengers throughout their airport journey, ensuring a smooth travel experience, and maintaining high standards of customer service.Key ResponsibilitiesWelcome and assist passengers at the airport terminal.Provide information regarding flights, boarding gates, and airport facilities.Support check-in and boarding procedures.Verify passenger travel documents when required.Handle customer inquiries and resolve concerns professionally.Assist passengers with baggage-related queries.Provide special assistance to elderly passengers, families, and travelers with special needs.Coordinate with airline and airport teams to ensure efficient passenger service.Maintain compliance with airport safety, security, and customer service standards.Eligibility CriteriaMinimum Qualification: Higher Secondary (10+2) Pass.Graduates are encouraged to apply.Good communication skills in English and Hindi.Basic computer knowledge.Strong interpersonal and customer service skills.Ability to work in rotational shifts.Gender Male & Female Candidates Can ApplySalary Package Annual Salary: 2.75 Lakh - 3.75 Lakh Per Annum(Based on qualifications, skills, interview performance, and experience)Required SkillsExcellent communication skillsCustomer service orientationPositive attitude and professional appearanceTeamwork and coordinationProblem-solving abilityTime management skillsCareer GrowthCustomer Service Associate Senior Customer Service Associate Passenger Service Executive Airport Operations Executive Airport Duty ManagerJoin the aviation industry and help create a seamless and memorable travel experience for passengers while building a rewarding career in airport operations and customer service.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Air Charter Operation Airline Operations Airport Operation Aviation Air Traffic Control Air Pollution Control Airline Customer Service
As an Air Traffic Controller in Kolkata, India, you will be responsible for ensuring the safety and efficiency of aircraft movements in the airspace and at airports. This is a full-time position ideal for those with a passion for aviation and a keen eye for detail.Key Responsibilities:- **Aircraft Coordination**: You will monitor and direct the movement of aircraft on the ground and in the air, ensuring safe distances between planes at all times.- **Communication**: You will communicate clearly with pilots and other air traffic controllers using radio or visual signals, providing crucial information about weather conditions, runway status, and potential hazards.- **Decision Making**: Quickly assess situations and make informed decisions to resolve any conflicts or emergencies that may arise during operations.- **Reports and Documentation**: You will maintain accurate records of flight activities, including departure and arrival times, to support safety and regulatory compliance.Required Skills and Expectations:Candidates should possess strong communication skills to convey important information clearly and effectively. Attention to detail is essential for monitoring aircraft movements accurately. The ability to work under pressure and make quick decisions is crucial for ensuring flight safety. A basic understanding of aviation operations and the ability to work collaboratively with a team is also important. Prior experience is not necessary, but a genuine interest in air traffic management is preferred.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
As an Airport Operations Executive, you will play a pivotal role in ensuring smooth airport operations. Your primary responsibilities will include:- **Customer Service:** Assist passengers with inquiries, providing information about flights, boarding procedures, and terminal facilities to enhance their travel experience.- **Check-in and Boarding Coordination:** Manage the check-in process, ensuring accurate documentation and timely boarding of passengers to maintain flight schedules.- **Baggage Handling Oversight:** Monitor baggage handling to ensure safe and efficient loading and unloading, and assist with resolving any baggage-related issues that arise.- **Safety Compliance:** Adhere to airport safety regulations and protocols, helping to maintain a secure environment for both passengers and staff.- **Communication with Airlines:** Liaise with airline representatives to coordinate flight operations and address any operational issues that may surface.- **Updated Knowledge:** Stay informed about airport policies, procedures, and any changes to maintain a high level of service.To excel in this role, you should have strong communication and interpersonal skills, enabling effective interaction with passengers and team members. Attention to detail is vital, as you will manage important documents and ensure smooth operations. A team-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills will also be beneficial, as you may need to use management systems and databases. Candidates should be reliable, punctual, and ready to handle challenges with a positive approach.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Kolkata
Airline Operations Aircraft Maintenance Airport Operation Aviation Aviation Security Cabin Crew Activities Cargo Handling Passenger Handling Hospitality
We are looking for dedicated female candidates to join our team as Airline Ground Staff in Kolkata. This is an excellent opportunity for freshers who are eager to start their careers in the aviation industry.Key Responsibilities:- **Customer Service**: Engage with passengers at the airport, providing information, assistance, and ensuring a positive travel experience.- **Check-In Assistance**: Help passengers with the check-in process, including verifying travel documents and issuing boarding passes.- **Baggage Handling**: Coordinate the proper handling and tracking of passenger luggage, ensuring it is loaded and unloaded securely.- **Safety and Security**: Ensure compliance with safety regulations by conducting security checks and providing support during emergency situations.- **Problem Solving**: Address passenger complaints and resolve issues quickly, maintaining a calm and professional demeanor at all times.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi, along with a friendly and approachable attitude. The ability to work efficiently in a fast-paced environment is essential. Candidates should be punctual, organized, and detail-oriented. A good understanding of customer service principles will be beneficial. Must be a team player, demonstrating flexibility and a willingness to assist colleagues whenever necessary. Applicants should be available to work full-time from the office and have completed their 10th grade education.
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  • 1 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Interpersonal Skills Hospitality Cabin Crew Activities Air Ticketing Airline Operations Ground Handling Hostess Activities Personality Development
Join our dynamic team in Kolkata as a cabin crew Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling.As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.
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Ground Operations Staff (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Operation Ground Staff Activities Airline Operations Ground Management Airport Ramp Airport Ground Handling
Ground Operation Staff are vital airport personnel who ensure the safety, security, and convenience of passengers, alongside managing daily flight operations. Key responsibilities include passenger check-in, boarding assistance, luggage handling, security screening, and coordinating ramp services, all crucial for achieving on-time performance and seamless customer service. Key Job Responsibilities of Ground Staff:Passenger Service & Check-in:Greeting passengers, verifying travel documents (passports, tickets), and issuing boarding passes.Assisting special assistance passengers (elderly, unaccompanied minors, passengers with disabilities).Managing check-in counters and assisting with seat allocation.Managing boarding gates, making announcements, and ensuring timely boarding.Baggage & Cargo Management:Tagging, screening, and, for ramp staff, loading/unloading luggage from the aircraft.Handling lost, damaged, or misplaced baggage complaints.Ramp & Technical Operations:Guiding aircraft to parking bays (marshalling).Coordinating ramp services, including refueling, cabin cleaning, catering, and luggage loading.Performing aircraft pushback and towing, and ensuring safety compliance on the airside.Security & Regulatory Compliance:Ensuring compliance with safety regulations and security protocols for passengers and luggage.Working with security personnel to prevent unauthorized access.Operational Coordination:Providing flight information, handling delays, and coordinating with flight crew and dispatch control.Updating flight databases and managing terminal passenger flow. Required Skills and Qualifications:Communication: Excellent verbal and written skills.Customer Service: Friendly, patient, and problem-solving attitude.Physical Stamina: Ability to stand for long periods and work in shift rosters.Time Management: Ability to work under tight deadlines.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Hospitality Cargo Handling Aviation Security Basic Computer Skills Airline Operations Customer Service
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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Airline Operations Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Ground Operation Passenger Handling Aviation Security
Ground Staff activities,ground handling,passenger handling and GSA,GSA, Some important duties like administrative related to airline operations
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aviation Cabin Crew Activities Airline Operations Air Ticketing
Cabin Crew are the Flight Attendants Responsible for the Safety and Comfort of Passengers On An Aircraft. Their Duties Include Performing Safety Checks, Assisting Passengers, and Providing In-flight Services like Serving Food and Beverages. They are also Trained to Handle Emergencies and Provide First Aid.
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Airport Operation Housekeeping Internal Communication Air Ticketing Ground Staff Activities Aviation Aviation Security Personality Development Ground Management
- Airport Operation: Assisting in the smooth operation of airport activities such as check-in, boarding, and baggage handling.- Housekeeping: Ensuring cleanliness and hygiene within the aircraft cabin and restrooms for the comfort of passengers.- Internal Communication: Communicating effectively with the cabin crew team and other departments to ensure seamless coordination during flights.- Air Ticketing: Handling ticketing procedures, seat allocation, and assisting passengers with boarding passes.- Ground Staff Activities: Collaborating with ground staff for efficient pre and post-flight activities like security checks and aircraft preparation.- Aviation: Understanding and complying with aviation regulations, safety procedures, and emergency protocols to ensure passenger safety.- Aviation Security: Maintaining a vigilant eye on cabin security and responding promptly to any security threats or emergencies.- Personality Development: Maintaining a positive and professional demeanor, providing excellent customer service, and resolving passenger issues with tact and diplomacy.- Ground Management: Assisting in the overall management of ground operations, including coordinating with ground crew and ensuring timely departures and arrivals.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Strong customer service orientation and a friendly, welcoming attitude.- Attention to detail and ability to follow strict safety protocols.- Flexibility to work on different shifts, weekends, and holidays.- Physical fitness and ability to stand for long periods and lift heavy luggage.- Understanding of teamwork and willingness to collaborate with colleagues for efficient operations.
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Hiring For 12th Pass Freshers - Cabin Crew

Alpha Aviation Marine Academy

Cabin Crew Activities Hospitality Interpersonal Skills Hostess Activities Airline Operations Personality Development
Key Responsibilities:1. Cabin Crew Activities: Provide excellent customer service to passengers during flights, including ensuring their comfort, safety, and well-being throughout the journey.2. Hospitality: Offer a warm and friendly welcome to passengers, assist with their luggage, and serve food and beverages during the flight.3. Interpersonal Skills: Communicate effectively with passengers, colleagues, and pilots to ensure a smooth and enjoyable flight experience for everyone.4. Hostess Activities: Greet passengers as they board the aircraft, distribute newspapers and magazines, and provide safety demonstrations before take-off.5. Airline Operations: Follow all safety protocols and procedures set by the airline, including emergency protocols and assisting with any in-flight incidents.6. Personality Development: Maintain a professional and positive attitude at all times, representing the airline in a courteous and respectful manner to passengers.Required Skills and Expectations:1. Excellent communication and customer service skills to interact with passengers from diverse backgrounds.2. Ability to work well in a team, collaborating with other cabin crew members and ground staff to ensure a seamless travel experience.3. Strong problem-solving skills to handle any unexpected situations that may arise during flights.4. Physical fitness and stamina to meet the demands of long hours on your feet and handling luggage.5. Adaptability and flexibility to work in a fast-paced and constantly changing environment.
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Cabin Crew Airlines Cabin Crew Cabin Attendant Flight Attendant Flight Steward Air Traffic Controller Airport Operation Airport Cargo Airport Executive Flight Lieutenant
Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks3. Serving meals and beverages to passengers4. Providing first aid when necessary5. Assisting passengers with boarding and disembarking6. Following all airline policies and procedures7. Maintaining a professional appearance at all times8. Communicating effectively with passengers and crew members9. Handling any in-flight emergencies calmly and efficiently
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  • 0 - 5 yrs
  • 3.3 Lac/Yr
  • Dumdum Kolkata
Airline Operations Airport Supervisor
This role involves supervising staff, coordinating activities across different airport departments, and addressing operational issues. They are responsible for maintaining smooth operations, managing emergencies, and ensuring a positive experience for passengers and airport personnel.
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Aircraft Maintenance Airport Operation Ground Handling Hospitality
We have vacant of 25 Airline Ground Staff Jobs in Kolkata, Hyderabad, Ranchi, Koch Bihar, Biharsharif, Nalanda, Deogarh, Purba Medinipur, Murshidabad, Nadia, Odisha, for Freshers Educational Qualification : Higher Secondary Skill Aircraft Maintenance, Airport Operation, Ground Handling, Hospitality etc.
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Ground Staff Activities Ground Handling Air Traffic Control Hospitality Aviation Cabin Crew Activities Airline Operations
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft.Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries.Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination.Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights.Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding.Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available.Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking.Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety.Additional duties:Security: Implementing security protocols and conducting security checks.Customer service: Providing information, addressing inquiries, and assisting passengers with their needs.Ticketing and reservations: Issuing tickets and handling flight reservations.Communication: Maintaining communication with flight crews, air traffic control, and other ground staff.Emergency response: Being prepared to respond to emergencies and participating in drills
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Good Communication Skills Leadership Technical Airline Operations Cargo Handling Aircraft Handling Ground Staff Activities Airport Ramp Airline Customer Service
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.
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Airport Staff (Full Time)

Jetstar Aviaton PVT LTD

Airport Ticketing Airline Operations Aviation Customer Service Hospitality Ground Staff Activities Aviation Security Cargo Handling Basic Computer Skills
Opening In All domestic Airport JobDirect call. *Job Post.*Male/Female/Freshers can Apply.1] Ground Staff :- 25000 to 34,0002] Cash Counter :- 20000 to 25,0003]Air Hostess :- 28,000 to 35,0004] Lounge Crew :- 20,000 to 25,0005] Ground Security :- 15,000 to 250006] Security Supervisor :- 25000 to 450007] Food Counter :- 10000 to 25,0008] Loader :- 10,000 to 23,0009] Housekeeping :- 10000 to 1500010] Wheelchair :- 12000 to 18000Any Many Others More Etc.Qualification :- 8th to Graduate. Gender :- Male/Female Can Apply.Job Shift :- Rotational Shift.Duty Time :- 8 Hrs. to 12 Hrs.100 % Job Guarantee.Age Limit :- 18 to 351] All the facilities will given below, Direct Job And It's A Permanent Job Direct On Airport5] Salary Increment After 3rd Month Depend On Ur Performance.1.Resume.2.Adhaar card.3.Pan card.4.2photo.5.Last qualification certificate.HR contact 8812841766
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Fresher hiring for Air Hostess

DPSR Consultancy Solutions

Air Hostess Cabin Crew Flight Attendant Airlines Cabin Crew Airport Representative Senior Cabin Crew Airport Operation Airline Customer Service
As an Air Hostess, also known as a Cabin Crew or Flight Attendant, your primary responsibility is to ensure the safety and comfort of passengers during flights. You will also be responsible for providing excellent customer service and assisting passengers with any needs or concerns they may have during the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all safety protocols are followed- Providing safety demonstrations and instructions to passengers- Serving meals and beverages to passengers- Assisting passengers with seating arrangements.
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12th Pass Freshers For Cabin Crew

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Hospitality Air Ticketing Airline Operations Cabin Crew Activities Ground Staff Activities Interpersonal Skills Hostess Activities Aviation Personality Development Ground Handling Grooming Basic Computer Skills
Join our team as Airlines Cabin Crew in Kolkata, India, where you will provide excellent customer service and ensure passenger safety during flights. This full-time role is perfect for those with a passion for aviation and hospitality, seeking an entry-level position.Key Responsibilities:1. **Passenger Assistance**: Greet passengers warmly as they board and provide information about safety procedures, flight details, and amenities available on board.2. **Safety Protocols**: Demonstrate safety equipment and emergency procedures to ensure passengers are informed and prepared in case of an emergency, reinforcing the importance of safety at all times.3. **In-flight Service**: Serve meals, snacks, and beverages, ensuring that all passengers are comfortable and their needs are met throughout the flight.4. **Conflict Resolution**: Address any passenger concerns or complaints with professionalism, using effective communication to resolve issues and enhance the travel experience.5. **Team Collaboration**: Work closely with fellow cabin crew members and the flight deck team to ensure smooth operations and maintain a friendly and safe environment on the aircraft.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to connect with passengers from diverse backgrounds. A friendly and approachable demeanor is essential for enhancing customer experience. Ability to work well under pressure and respond calmly in emergency situations is crucial. Candidates must have a minimum of a 12th-grade education, with no prior experience required. Flexibility to work in shifts, including weekends and holidays, is also necessary.
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Fresher hiring for Cabin Attendant

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Aviation Air Ticketing Airline Operations Hospitality Ground Staff Activities Cabin Crew Activities Interpersonal Skills Ground Handling Hostess Activities Basic Computer Skills Grooming Personality Development
As a Cabin Attendant, you will play a vital role in providing exceptional service to passengers while ensuring their safety and comfort during flights. Your day-to-day responsibilities will include:- **Ensuring Safety Compliance**: You will be responsible for conducting safety checks before take-off, ensuring all safety equipment is functional and ready for use.- **Passenger Greeting and Boarding Assistance**: You'll welcome passengers on board, assist them with finding their seats, and ensure they are comfortably settled.- **In-flight Service Delivery**: You will serve meals, snacks, and beverages to passengers, catering to their needs and preferences throughout the flight.- **Responding to Passenger Needs**: You will address any requests or concerns from passengers promptly and courteously, ensuring a positive flying experience.- **Emergency Preparedness**: In the event of an emergency, you will follow established protocols to ensure passenger safety, including providing instructions and first aid if necessary.- **Maintaining Cabin Cleanliness**: You will help keep the cabin neat and tidy throughout the flight, collecting any trash and ensuring restrooms are clean.To succeed in this role, you should have excellent communication and interpersonal skills, enabling you to interact effectively with diverse passengers. A friendly demeanor and a strong customer service focus are essential. You should be able to work well in a team and adapt quickly to changing situations. A background in hospitality or tourism is a plus. A willingness to work flexible hours and travel is also necessary.
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Hiring Fresher - Airlines Transition Captain - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Personality Development Basic Computer Skills Hostess Activities Ground Handling Grooming
As an Airlines Transition Captain, you will play a vital role in ensuring smooth operations during the transition phases within the aviation industry. This role requires you to be detail-oriented and proactive. **Key Responsibilities:**- **Flight Operations Coordination:** You will assist in coordinating flight schedules and ensuring timely departures and arrivals, which is crucial for maintaining a smooth operational flow.- **Safety Protocols Enforcement:** You will be responsible for enforcing safety protocols on board, ensuring that the highest standards of safety are met for passengers and crew.- **Passenger Assistance:** Providing support to passengers during transitions, such as boarding and disembarking, is essential to improving their overall travel experience.- **Training Management:** You will help in organizing and overseeing training sessions for crew members, ensuring everyone is equipped with the necessary skills and knowledge.- **Data Management:** Maintaining accurate records and reports regarding flight schedules and passenger information will be part of your duties to ensure efficient operations.**Required Skills and Expectations:**Candidates should possess excellent communication skills, allowing effective interaction with passengers and team members. Being detail-oriented and organized is essential to manage multiple tasks efficiently. A basic understanding of aviation processes will be advantageous, although it is not mandatory. You should also have a positive attitude and the ability to work well under pressure. A 12th-grade education is required, and prior experience in aviation is preferable but not necessary.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Aviation Hospitality Cabin Crew Activities Airline Operations Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Passenger Handling Airport Operation Air Traffic Control Aircraft Maintenance Cargo Handling Interpersonal Skills Airport Cargo
As an Airport Guest Relationship Executive, you will play a crucial role in enhancing the experience of travelers at the airport. Your primary focus is to ensure that guests feel welcomed and supported throughout their journey. **Key Responsibilities:**- **Greeting Guests:** You will be the first point of contact for travelers, welcoming them warmly and assisting them with any inquiries to create a positive first impression.- **Providing Information:** You will guide guests by offering accurate information about flight details, terminal services, and airport facilities to help them navigate the airport smoothly.- **Handling Complaints:** When guests have concerns or issues, you will listen actively and resolve their complaints efficiently to ensure customer satisfaction.- **Coordinating with Airlines:** You will liaise with various airlines to ensure timely assistance for guests, especially in case of flight delays or cancellations.- **Maintaining Communication:** You will keep guests informed about changes in their flight status and other important updates to ensure they are well-prepared.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing, to interact with guests and team members.- **Customer Service Orientation:** A friendly and helpful attitude is essential as you will be assisting guests with their needs.- **Problem-Solving Abilities:** You should be able to think on your feet and find solutions to issues that arise during your interactions with guests.- **Attention to Detail:** Being meticulous will help you provide accurate information and enhance the guest experience.- **Team Player:** You will work closely with other team members and departments, so being collaborative is important. Candidates with a passion for customer interaction and a willingness to learn can thrive in this dynamic role.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Cabin Crew Activities Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Passenger Service Associate, you will play a crucial role in ensuring a pleasant and efficient experience for travelers at the airport in Kolkata. Your responsibilities and required skills are outlined below:**Key Responsibilities:**- **Customer Service:** Provide friendly and professional assistance to passengers, helping to address their needs and concerns effectively.- **Check-in Assistance:** Aid travelers during the check-in process, ensuring they receive their boarding passes and baggage tags without any issues.- **Flight Information:** Keep passengers informed about flight schedules, delays, and other important updates, helping them navigate their travel plans.- **Luggage Handling:** Assist passengers with their luggage, ensuring it is checked in properly and directed to the right flight.- **Problem Resolution:** Quickly resolve any issues that arise, such as lost baggage or missed flights, ensuring a smooth experience for all travelers.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to communicate clearly and politely with passengers from diverse backgrounds, both verbally and in writing.- **Customer-Focused Attitude:** A strong willingness to provide exceptional service and satisfy passenger needs is crucial.- **Team Player:** Ability to work well with colleagues and cooperate with airport staff to create a positive environment.- **Basic Computer Skills:** Familiarity with using computers for check-in processes and accessing information is important.- **Adaptability:** You should be flexible and able to handle varying workloads and unexpected situations with ease, especially during busy travel periods. This position is ideal for recent graduates or individuals with minimal work experience who are eager to begin a career in the travel and hospitality industry.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Passenger Handling Ground Management Air Traffic Control Aircraft Maintenance Airport Cargo
Key ResponsibilitiesCheck-in passengers and issue boarding passes.Verify travel documents such as passports, visas, and tickets.Assist passengers with baggage check-in and baggage-related issues.Provide information about flight schedules, delays, and gate changes.Help passengers during boarding and deboarding.Assist elderly passengers, unaccompanied minors, and passengers with special needs.Coordinate with airline crews, security personnel, and airport authorities.Handle customer inquiries, complaints, and service requests.Ensure compliance with airport safety and security procedures.Support lost-and-found and baggage claim operations.Required SkillsGood communication and interpersonal skills.Customer service orientation.Ability to work under pressure and handle difficult situations.Basic computer knowledge.Teamwork and problem-solving abilities.Professional appearance and positive attitude.Educational QualificationsTypically requires completion of 10+2 (Higher Secondary); some employers prefer a bachelor's degree.Fluency in English is often required; additional languages can be an advantage.Work EnvironmentAirports operate 24/7, so ground staff may work rotating shifts, including nights, weekends, and holidays.Work may involve standing for long periods and assisting passengers with luggage-related matters.
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Flight Supervisor - Full Time - Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.5 Lac/Yr
  • Dumdum Kolkata
Flight Reservation Air Freight Airline Customer Service Airline Operations
The Flight Supervisor is responsible for overseeing the boarding process, ensuring passengers are safely seated, and assisting cabin crew during emergencies. They must coordinate with ground staff, monitor flight schedules, and ensure all safety regulations are followed. The ideal candidate should have strong communication skills, attention to detail, and the ability to remain calm under pressure. They must also be able to work in a fast-paced environment and have the flexibility to work various shifts. Both freshers and 12th pass candidates are welcome to apply for this full-time position at Dumdum Kolkata.
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Hiring For 12th Pass Freshers - Airport Ground Staff

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Hospitality Ground Handling Ground Staff Activities
As an Airport Ground Staff member at Dumdum Kolkata, you will be responsible for assisting passengers during their airport experience. This includes checking in passengers, handling baggage, and ensuring a smooth boarding process. You will also be expected to provide excellent customer service by answering passenger inquiries and resolving any issues that may arise.Key Responsibilities:1. Assisting passengers during check-in and boarding processes: You will be responsible for checking in passengers, issuing boarding passes, and ensuring a smooth boarding process for flights.2. Handling baggage: You will be required to handle passenger baggage, including tagging, loading, and unloading luggage from aircraft.3. Providing excellent customer service: As a frontline staff member, you will be expected to answer passenger inquiries, provide information about flights, and assist with any issues that may arise during their airport experience.4. Following safety and security protocols: You will be trained to follow all safety and security procedures to ensure the well-being of passengers and staff members.Required Skills and Expectations:- Must be a 12th pass with no previous experience required.- Excellent communication skills and the ability to work well in a fast-paced environment.- Strong customer service skills and a friendly demeanor.- Ability to work well in a team and follow instructions accurately.- Willingness to work flexible hours, including weekends and holidays.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Ground Staff Activities Aviation Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Maintenance
As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff, you will be responsible for assisting passengers during their travel experience at the airport. This includes handling check-in procedures, boarding announcements, baggage handling, and resolving customer queries.Key responsibilities include checking in passengers, issuing boarding passes, guiding passengers to their departure gates, loading/unloading baggage, and ensuring a smooth boarding process. Additionally, you will assist in coordinating with airline crew and ground staff to ensure efficient airport operations.To excel in this role, you must possess strong communication skills, a customer-centric approach, attention to detail, and the ability to handle stressful situations with calmness. A quick learner and a team player who can adapt to dynamic work environments will thrive in this position. A positive attitude and willingness to go the extra mile to ensure passenger satisfaction are essential expectations for this role.
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Team Work Service Level Adherence Security Services Effective Communication Professional Communication Computer Retail Operations Hospitality Executive Passenger Handling
- Load and unload baggage from aircraft:The baggage handler will be responsible for safely loading and unloading luggage onto and off of airplanes, ensuring that each piece is properly stowed and secured.- Sort baggage according to flight destination:It is important for the baggage handler to organize and separate luggage based on the respective flight destinations to ensure that each bag reaches the correct aircraft for departure.- Operate ground support equipment:The candidate should be able to operate various types of ground support equipment, such as baggage carts, belt loaders, and tugs, to transport luggage to and from the aircraft.- Communicate effectively with team members and airline staff:Good communication skills are essential for the baggage handler to coordinate with other team members and airline staff to ensure a smooth and efficient baggage handling process.- Follow safety procedures and security protocols:The candidate must adhere to all safety procedures and security protocols to maintain a safe work environment and prevent any incidents or accidents while handling baggage.Skills and Expectations:- Ability to lift heavy objects and work in a fast-paced environment.- Attention to detail to ensure accurate handling and sorting of baggage.- Basic math skills to match luggage with flight destinations.- Willingness to work irregular hours, including nights, weekends, and holidays.- Physical stamina and endurance to work long shifts and withstand outdoor weather conditions.
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Airline Operations Hospitality Airport Operation Cabin Crew Activities Ground Staff Activities Interpersonal Skills
Hiring for 35 Ground Staff Executive Jobs in Mumbai, Delhi NCR, Bangalore, Ahmedabad, Hyderabad, Chennai, Kolkata, Pune Station Road, Jaipur, Surat, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Ed, Bachelor of Hotel Management, B.Sc with Good knowledge in Aircraft Maintenance, Airline Operations, Hospitality, Airport Operation, Cabin Crew Activities, Ground Staff Activities, e, Aviation, Interpersonal Skills, Aviation Security, Air Traffic Control, Passenger Handling, Airport Cargo, Airport Ground Handling, Ground Management, Ground Handling, Cargo Handling etc.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Kolkata
Cargo Handling Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Kolkata
Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent Air Cargo Executive Air Ticketing Associate
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, your role is to ensure that passengers have a pleasant experience at the airport while providing vital assistance. You will be the first point of contact for travelers, making your role essential for their journey.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers politely and assist them with their inquiries to create a positive first impression.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and bags are tagged correctly.- **Flight Information:** Provide up-to-date information about flight schedules, gates, and boarding times to help passengers navigate the airport smoothly.- **Handling Customer Complaints:** Address any issues or concerns raised by passengers calmly and professionally, working to resolve their problems effectively.- **Assisting with Special Needs:** Support passengers requiring additional help, such as the elderly or those with disabilities, ensuring they receive the assistance needed.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and confidently to passengers, as well as listen to their needs and concerns.- **Customer Service Focus:** A friendly demeanor and a willingness to help are essential to ensure passengers feel valued and cared for.- **Basic Computer Skills:** Familiarity with computers and basic software will help you manage passenger data and flight information efficiently.- **Team Player:** You will work closely with colleagues, so being cooperative and supportive is important.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to passenger issues that arise during their travels. This role is ideal for those looking to start their career in a dynamic environment with opportunities for growth in the airline industry.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Dumdum Kolkata
Air Charter Operation Airline Operations Airport Operation Air Traffic Control Air Pollution Control Airline Customer Service Aviation
As an Air Traffic Controller in Dumdum, you will play a vital role in ensuring the safe and efficient movement of aircraft. Your main responsibilities will include:- **Managing Air Traffic**: You will coordinate the flow of air traffic in and around the airport, directing pilots to ensure safe takeoffs and landings.- **Monitoring Flight Paths**: Youll keep a close watch on aircraft movements using radar and other navigation systems, ensuring they are following their assigned routes.- **Communicating with Pilots**: You will provide instructions and updates to pilots, offering critical information about weather conditions, runway status, and traffic movements.- **Responding to Emergencies**: In case of any aircraft emergency, you will act quickly to provide guidance and coordinate with emergency services to ensure the safety of everyone involved.- **Keeping Records**: You will maintain accurate records of flights, traffic patterns, and any incidents that occur, which helps in planning and safety audits.To succeed in this role, you should have:- **Strong Communication Skills**: You must clearly convey instructions and information to pilots and team members.- **Ability to Work Under Pressure**: You will often make quick decisions in high-pressure situations, requiring a calm and composed demeanor.- **Attention to Detail**: Accuracy is crucial in air traffic control; even minor errors can have serious consequences.- **Basic Computer Skills**: Familiarity with computer systems is necessary, as you will use various software for monitoring flights.- **Teamwork Orientation**: You will often work with other controllers and aviation personnel, so being a good team player is essential. A commitment to safety and a passion for aviation will be key to thriving in this position.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Sodepur Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations. This position requires you to work from the office in Sodepur and is open to recent school graduates.**Key Responsibilities:**- **Facilitate Passenger Check-in:** You will assist passengers with the check-in process, ensuring they have the required documents and boarding passes for smooth travel.- **Handle Baggage Operations:** You will monitor and manage luggage handling, ensuring that all bags are loaded and unloaded correctly to meet safety and efficiency standards.- **Support Flight Arrivals and Departures:** You will coordinate with different departments to guarantee that flights arrive and depart on time, addressing any issues that may arise promptly.- **Assist with Customer Inquiries:** You will provide information and assistance to passengers, addressing their questions and concerns about flight schedules, gate changes, or airport services.- **Maintain Safety and Security Standards:** You will help ensure compliance with airport safety regulations and protocols, contributing to a secure environment for passengers and staff.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with passengers and team members.- Attention to detail is important for managing tasks related to check-in and baggage handling accurately.- Basic computer skills are needed to operate check-in systems and access flight information.- A positive attitude and a willingness to work in a fast-paced environment are crucial for success in this role. - A high school education (10th pass) is required, and this role is suitable for individuals with little to no prior experience.
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  • Fresher
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for motivated individuals to join our ground operations team in Kolkata. As a Ground Operations Staff member, you will play a vital role in ensuring smooth airport functioning.Key Responsibilities:1. **Baggage Handling**: You will assist in loading and unloading luggage, ensuring that all bags are handled safely and delivered to the correct flights.2. **Customer Assistance**: You will help passengers with their queries and guide them throughout the airport process, enhancing their travel experience.3. **Safety Checks**: Conduct safety inspections of the aircraft area to ensure compliance with regulations, promoting a secure environment for travelers.4. **Team Coordination**: Work alongside other staff members to coordinate operations efficiently, ensuring that every aspect of ground services runs smoothly.5. **Reporting Issues**: Identify and report any operational issues or delays to supervisors, helping to maintain timely schedules.Required Skills and Expectations:Candidates must be freshers with at least a 10th-grade education. Good communication skills in English and local languages are essential. You should be able to work in a team and handle physical tasks effectively. A strong commitment to safety and a positive attitude towards customer service are crucial for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.
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  • Fresher
  • 9.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
We are looking for enthusiastic and friendly individuals to join our team as Cabin Crew in Kolkata. This is an excellent opportunity for freshers who have completed their 12th grade and wish to start a career in the airline industry.As a Cabin Crew member, your key responsibilities will include ensuring passenger safety and comfort during flights. You will conduct safety demonstrations, assist passengers in finding their seats, and ensure their luggage is stored properly. You will also serve food and beverages, accommodating passenger requests to enhance their travel experience.Effective communication is essential in this role. You will need to interact with passengers, addressing any questions or concerns they may have. Additionally, you will collaborate with fellow crew members to maintain an efficient and pleasant cabin environment.To be successful as Cabin Crew, you must possess strong interpersonal skills and a positive attitude. You should demonstrate a willingness to learn and adapt to new situations, as well as the ability to handle emergencies calmly and efficiently. A customer-focused mindset is crucial, along with the ability to work as part of a team.Candidates must have a pleasant appearance, good health, and the ability to work flexible hours, including weekends and holidays. A passion for travel and meeting new people will greatly enrich your experience in this role.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for freshers with a 10th-grade pass who are eager to start a career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Help passengers check-in, handle their baggage, and provide information about flights. You will ensure a smooth and pleasant experience for travelers.2. **Baggage Handling**: Safely manage and process luggage. This includes loading and unloading bags on and off aircraft, ensuring they reach the correct destination.3. **Flight Coordination**: Assist in coordinating flight operations, including monitoring schedules and working closely with pilots and air traffic control to ensure timely departures and arrivals.4. **Customer Service**: Provide outstanding service by addressing passenger inquiries and resolving any concerns they may have promptly and professionally.5. **Safety Compliance**: Follow all safety and security protocols to ensure a safe environment for passengers and staff. You will be trained in emergency procedures and safety measures.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi to interact effectively with passengers. A friendly and approachable attitude is essential, as well as the ability to work in a fast-paced environment. Attention to detail and a commitment to providing excellent customer service are important attributes for this role. Teamwork, reliability, and flexibility in working hours are also key to success in this position.
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  • Fresher
  • Kolkata
Airport Ticketing Cargo Handling Aviation Customer Service Airline Operations Personality Development Aviation Security
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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