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Airline Operations Fresher Jobs in Kolkata

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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Barasat Kolkata
Airline Operations Airport Operation Aviation Air Freight Cargo Handler Cargo Staff Airport Cargo Cargo Warehouse Airport Ramp
SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airline Ramp Executive to join our team in Barasat, Kolkata. This position is suitable for individuals with little to no prior experience, making it an excellent opportunity for those looking to kickstart their career in the airline industry.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with their luggage and provide guidance during boarding and deplaning. You will ensure that passengers have a smooth and pleasant experience while handling their needs effectively.nn- Baggage Handling: Manage the loading and unloading of baggage from aircraft. This includes ensuring that all luggage is carried accurately and efficiently, to minimize delays.nn- Safety Compliance: Adhere to safety protocols and procedures at all times. You will be responsible for creating a safe environment for yourself and others on the ramp.nn- Equipment Operation: Operate ground support equipment safely and efficiently. You will be trained to handle various tools and machines essential for ramp operations.nnRequired Skills and Expectations:nnCandidates should have at least a 10th-grade education. We prefer individuals with strong communication skills and a positive attitude. A willingness to work in a fast-paced environment and the ability to collaborate effectively with a team are essential. Punctuality and reliability are crucial in this role to ensure smooth operations at the airport. Teamwork, physical stamina, and attention to detail will help you excel as an Airline Ramp Executive.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Aircraft Systems Cockpit Resource Management Crew Management Critical Thinking Decision Making Emergency Procedures Flight Operations Flight Planning Multi-tasking Navigation Safety Protocols Technical Knowledge Weather Analysis Risk Assessment Regulatory Compliance Leadership Problem Solving Training Communication Adaptability
Airline Transition Captain - Job DescriptionPosition: Airline Transition CaptainAnnual Salary: 4,00,000 - 8,00,000 per yearIndustry: Aviation / AirlinesJob ResponsibilitiesSupport airline operations during aircraft type transitions or fleet changes.Operate aircraft safely in accordance with company procedures and aviation regulations.Complete required transition, conversion, and familiarization training.Work with flight crews, instructors, and airline operations teams.Conduct simulator and aircraft training as required.Ensure compliance with Standard Operating Procedures (SOPs).Monitor aircraft systems and operational performance during flights.Assist with crew familiarization on new aircraft types or operational procedures.Complete flight documentation, reports, and operational records.Maintain high standards of safety, professionalism, and crew coordination.Required SkillsStrong knowledge of airline flight operations.Excellent decision-making and communication skills.Strong understanding of aviation safety procedures.Ability to adapt to new aircraft types and operating procedures.Good leadership and crew resource management (CRM) skills.Ability to work flexible schedules and international/domestic operations.QualificationCommercial Pilot Licence (CPL) / Airline Transport Pilot Licence (ATPL), as applicable.Valid medical certification and required ratings.Relevant aircraft type rating and airline transition training.Previous airline flight experience is generally required for captain-level positions.Career GrowthFirst Officer Senior First Officer Captain Training/Transition Captain Flight Operations ManagementNote: 4-8 lakh per year is a stated salary range for this job description; actual compensation varies considerably by airline, aircraft type, experience, licence, and position.
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Ticketing Airport Ticketing Air Freight Air Traffic Control Air Cargo Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airport Ramp Air Ticketing Reservation Good Communication Personality Development
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. This position is suitable for individuals who are committed to providing exceptional customer service.nnKey Responsibilities:nn1. Passenger Assistance: You will greet passengers and assist them with check-in procedures, baggage handling, and other travel-related inquiries, ensuring a friendly and helpful atmosphere.nn2. Information Management: You will provide accurate information about flight schedules, airport services, and other relevant details to help passengers navigate their travel experience.nn3. Handling Complaints: Address any passenger complaints or concerns promptly and professionally, striving to resolve issues to enhance their travel experience.nn4. Coordination: Coordinate with various airport departments to ensure passengers receive necessary services, including boarding assistance and special needs accommodations.nn5. Monitoring Operations: Keep an eye on flight status updates and relay important information to passengers, ensuring they are informed about any changes.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade education and possess excellent communication and interpersonal skills. You should be friendly, patient, and able to work in a fast-paced environment. A customer-focused attitude is essential, along with the capability to handle stressful situations with a calm demeanor. Prior experience in customer service is a plus, although not mandatory, as training will be provided.
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12th Pass Freshers For Cabin Crew

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Personality Development Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Grooming Basic Computer Skills
We are looking for enthusiastic and dedicated individuals to join our team as Cabin Crew members in Kolkata, India. This is an excellent opportunity for those looking to start their careers in the aviation industry.nnAs a Cabin Crew member, you will be responsible for ensuring passenger safety and enhancing their travel experience. You will greet passengers, assist with boarding and deplaning, and provide in-flight services to ensure a comfortable journey.nnKey Responsibilities:nn1. Passenger Safety: You will be trained to ensure the safety of passengers during flights, including conducting safety briefings and assisting in emergency situations.nn2. In-Flight Service: You will serve meals and beverages, address passenger queries, and ensure a high standard of customer service throughout the flight.nn3. Communication: You will interact with passengers, providing important information about the flight and assisting them with any requests to enhance their travel experience.nn4. Team Collaboration: You will work closely with fellow crew members to maintain efficient operations and ensure a smooth traveling experience for all passengers.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess good communication skills in English and local languages. A friendly demeanor, the ability to work in a team, and a commitment to excellent customer service are essential. You should be adaptable, calm under pressure, and willing to learn about aviation protocols and safety procedures.nFOR FURTHER INFORMATION CONTACT/DROP CV - 9875598230
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata, India. This full-time position is ideal for those who have completed their 10th grade and have up to 6 years of experience.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to ensure a smooth travel experience.n n2. Baggage Handling: Ensure that all luggage is loaded and unloaded safely and efficiently, preventing any loss or damage during transit.n n3. Customer Service: Address passenger inquiries and resolve any issues promptly and courteously to enhance customer satisfaction.n n4. Safety Compliance: Follow all airport safety regulations and procedures to maintain a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates must have a positive attitude and strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial for handling baggage and addressing customer needs. The ability to work in a fast-paced environment is necessary, as the role involves dealing with multiple tasks simultaneously. Flexibility in work hours, including weekends and holidays, may be required. Prior experience is not mandatory, making this an excellent opportunity for those starting their careers in the aviation industry.
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  • 0 - 1 yrs
  • 250000/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Aviation Security Interpersonal Skills Ground Management
Airport Operations and Passenger Services At the Airport, Before and After Passengers Board the Aircraft.Common Responsibilities Include:Passenger Check-in and Issuing Boarding PassesBaggage Handling and CoordinationAssisting Passengers At Boarding GatesHandling Flight Arrivals and DeparturesCustomer Service and Resolving Passenger QueriesCoordinating with Airline, Security, and Airport TeamsAssisting Elderly Passengers, Children, or Passengers Requiring Special AssistanceManaging Documentation and Flight-related InformationSupporting Smooth Turnaround Operations of AircraftTypical Job TitlesAirport Ground StaffCustomer Service ExecutiveAirport Operations ExecutiveCheck-in ExecutiveBoarding Gate ExecutiveBaggage Services ExecutivePassenger Service Agent
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Interpersonal Skills Passenger Handling Airport Ground Handling Cargo Handling Ground Management Airport Cargo
Join our team as Airport Ground Staff in Kolkata and be a vital part of the aviation industry. This role is ideal for individuals seeking entry-level opportunities in a dynamic environment where you will contribute to the seamless operation of airport services.nnKey responsibilities include assisting passengers during check-in and boarding processes, ensuring they have all necessary documents and information. You will help manage baggage handling, ensuring that luggage is safely loaded and unloaded from aircraft. Additionally, youll assist in maintaining a clean and organized environment at the airport, enhancing passenger experience.nnYou will be required to communicate effectively with travelers, providing them with guidance and support regarding flight schedules, gate information, and any inquiries they may have. Collaborating with other airport staff to ensure timely operations is also essential.nnTo succeed in this role, you should have completed at least your 10th standard education. Previous experience is not a requirement, making this position suitable for freshers. Strong communication skills and a friendly demeanor are crucial, as you will be interacting with passengers from diverse backgrounds. You should also be able to work well under pressure in a fast-paced environment and have a commitment to safety and customer service. Join us in creating positive travel experiences for all passengers!
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  • 0 - 2 yrs
  • 10.0 Lac/Yr
  • Dum Dum Kolkata
Ground Staff Back Office Processing Human Resource Aviation Security Ground Staff Activities Airport Ground Handling Ground Handling Airline Operations
We are looking for dedicated individuals to join our team as Airport Ground Staff in Dum Dum. This role is essential in ensuring a smooth experience for passengers at the airport.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they have their tickets and travel documents ready.- Baggage Handling: Safely manage luggage during boarding and disembarking, ensuring it is loaded and unloaded correctly.- Customer Service: Provide information and assistance to passengers, addressing their queries and concerns with friendliness and efficiency.- Security Compliance: Ensure that all security protocols are followed, including baggage checks and passenger screenings.- Coordination with Airlines: Work closely with airline staff to manage flight schedules, boarding processes, and gate changes effectively.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and ideally possess 0 to 2 years of relevant experience in customer service or a related field. Good communication skills, both verbal and written, are essential for interacting with passengers and colleagues. A positive attitude and the ability to work under pressure are important in this fast-paced environment. Being a team player who can work collaboratively with others is crucial for the success of our operations. Candidates must be available for full-time work and comfortable working from the office at the airport. Flexibility with work shifts is also expected, including weekends and holidays.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Dumdum Kolkata
Good Communication Skills Airline Operations Aviation Hospitality Ground Handling Airport Ground Handling Aviation Security Interpersonal Skills
As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth travel experience for passengers. You will manage various operational tasks at the airport, delivering exceptional customer service while maintaining safety and efficiency.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and baggage claim to make their travel experience pleasant and efficient.- Customer Service: Address passenger inquiries and resolve issues related to flights, luggage, or any other travel concerns, providing helpful and friendly service.- Safety Checks: Ensure that all safety protocols are followed during boarding and disembarkation, contributing to a secure travel environment.- Luggage Management: Supervise the loading and unloading of baggage, ensuring that all items are handled with care and dispatched correctly.- Coordination with Airlines: Communicate with airline teams to relay information about flights, gate changes, and passenger needs, fostering effective teamwork.Required Skills and Expectations:- Strong communication skills are essential, as you will interact with passengers and team members frequently.- A customer-focused attitude is crucial; you should be friendly, approachable, and patient in all situations.- Basic problem-solving abilities will help you address passenger concerns and make quick decisions when challenges arise.- Being organized and attentive to detail is important for managing multiple tasks efficiently.- A willingness to work flexible hours, including weekends and holidays, is necessary due to the dynamic nature of airport operations.
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Hiring Fresher / Airport Ground Staff / 12th Pass

Leadquest Educations and Management Academy

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airport Operation Aviation Airline Operations Airport Cargo Passenger Handling Ground Handling Airport Ground Handling
As an Airport Ground Staff member in Kolkata, you will play a key role in ensuring smooth operations at the airport. Your primary responsibilities will include:- Check-in Assistance: Help passengers with the check-in process, including verifying identification, issuing boarding passes, and tagging luggage to ensure a hassle-free experience.- Baggage Handling: Manage luggage transport to and from the aircraft, ensuring that all bags are handled carefully and delivered to the correct flights promptly.- Customer Service: Address passenger inquiries and resolve any issues related to flight schedules, baggage, or airport services, providing excellent service to enhance customer satisfaction.- Security Checks: Assist in the security screening process by ensuring passengers and their belongings comply with safety regulations, contributing to a secure airport environment.- Coordination with Airlines: Work closely with airlines' personnel to communicate flight updates, boarding procedures, and any changes to schedules.Required skills and expectations include:- Communication Skills: You must be able to communicate clearly with passengers and team members, ensuring information is conveyed effectively.- Teamwork: Collaborate well with colleagues across different departments to maintain smooth airport operations.- Attention to Detail: Be thorough and meticulous when handling passenger information and luggage to avoid errors.- Problem-Solving Skills: Handle unforeseen issues calmly and efficiently, maintaining a positive experience for travelers.- Basic Computer Knowledge: Familiarity with basic computer operations is essential for using airport systems and software. Candidates should have completed their 12th grade and be eager to learn in a dynamic airport environment. Prior experience is not required, making this an excellent entry-level opportunity.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Kolkata
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills
As an Airlines Cabin Crew member based in Kolkata, you will play a vital role in ensuring a safe and pleasant flying experience for passengers. Key Responsibilities:- In-flight Safety: Conduct safety demonstrations and ensure compliance with safety regulations, helping passengers understand procedures in case of emergencies.- Customer Service: Assist passengers with their needs before, during, and after the flight, ensuring a comfortable and enjoyable journey for all.- Serving Meals and Beverages: Distribute food and drinks to passengers, ensuring orders are taken and served correctly and promptly.- Conflict Resolution: Address and resolve any passenger issues or complaints, maintaining a calm atmosphere and ensuring satisfaction.- Pre-flight Checks: Prepare the cabin for flight by checking safety equipment and ensuring the cleanliness and readiness of the area.- Team Collaboration: Work closely with fellow crew members to provide efficient service and support during the flight.Required Skills and Expectations:Candidates should be approachable and friendly, with effective communication skills to interact well with passengers and co-workers. A strong sense of responsibility is crucial for managing safety protocols and ensuring passenger comfort. Adaptability is essential, as the role involves varying flight schedules and situations. Candidates should be team-oriented, ready to cooperate with colleagues, and must have a positive attitude towards work. A good level of physical fitness is important, as the job may involve standing for long periods and moving around the cabin. A minimum education level of 10th pass is required, with no prior experience necessary.
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Cabin Crew - Full Time - Freshers

Airports Authority of India Vigilance

  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Kolkata
Cabin Crew Activities Hostess Activities Aviation Airline Operations
We are seeking enthusiastic individuals to join our team as Airlines Cabin Crew in Kolkata, India. This role is perfect for freshers who are passionate about providing excellent customer service and ensuring passenger safety during flights.Key Responsibilities:- Passenger Safety: Ensure the safety and security of all passengers on board by following safety protocols and emergency procedures. You will be trained to handle emergencies and assist passengers during flights.- Customer Service: Provide exceptional service by welcoming passengers, assisting with their needs, and ensuring they have a comfortable experience. Your friendly demeanor will help create a positive atmosphere.- Cabin Preparation: Prepare the cabin before takeoff, ensuring it is clean and stocked with necessary supplies. This includes checking emergency equipment and setting up refreshments.- Communication: Communicate effectively with passengers regarding safety instructions, flight details, and any onboard services. Clear communication will help enhance the passenger experience.Required Skills and Expectations:Candidates must have completed at least the 12th grade and be female, as this position requires specific gender-based service. A friendly attitude and the ability to work in a team are essential for maintaining a pleasant environment on board. Excellent communication skills in English are required, and candidates should be physically fit for the demands of the job. Being adaptable and professional in diverse situations will also contribute to your success in this role.
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Airport Ticketing Executive - Kolkata Freshers

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 2.8 Lac/Yr
  • Kolkata
Airline Operations Aviation Ground Staff Activities Passenger Handling
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry.Key Responsibilities:- Customer Assistance: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- Check-in Operations: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- Airport Security Support: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- Handling Passenger Queries: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- Coordination with Staff: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.Required Skills and Expectations:- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Air Charter Operation Airline Operations Airport Operation Aviation Air Traffic Control Air Pollution Control Airline Customer Service
As an Air Traffic Controller in Kolkata, India, you will be responsible for ensuring the safety and efficiency of aircraft movements in the airspace and at airports. This is a full-time position ideal for those with a passion for aviation and a keen eye for detail.Key Responsibilities:- Aircraft Coordination: You will monitor and direct the movement of aircraft on the ground and in the air, ensuring safe distances between planes at all times.- Communication: You will communicate clearly with pilots and other air traffic controllers using radio or visual signals, providing crucial information about weather conditions, runway status, and potential hazards.- Decision Making: Quickly assess situations and make informed decisions to resolve any conflicts or emergencies that may arise during operations.- Reports and Documentation: You will maintain accurate records of flight activities, including departure and arrival times, to support safety and regulatory compliance.Required Skills and Expectations:Candidates should possess strong communication skills to convey important information clearly and effectively. Attention to detail is essential for monitoring aircraft movements accurately. The ability to work under pressure and make quick decisions is crucial for ensuring flight safety. A basic understanding of aviation operations and the ability to work collaboratively with a team is also important. Prior experience is not necessary, but a genuine interest in air traffic management is preferred.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
As an Airport Operations Executive, you will play a pivotal role in ensuring smooth airport operations. Your primary responsibilities will include:- Customer Service: Assist passengers with inquiries, providing information about flights, boarding procedures, and terminal facilities to enhance their travel experience.- Check-in and Boarding Coordination: Manage the check-in process, ensuring accurate documentation and timely boarding of passengers to maintain flight schedules.- Baggage Handling Oversight: Monitor baggage handling to ensure safe and efficient loading and unloading, and assist with resolving any baggage-related issues that arise.- Safety Compliance: Adhere to airport safety regulations and protocols, helping to maintain a secure environment for both passengers and staff.- Communication with Airlines: Liaise with airline representatives to coordinate flight operations and address any operational issues that may surface.- Updated Knowledge: Stay informed about airport policies, procedures, and any changes to maintain a high level of service.To excel in this role, you should have strong communication and interpersonal skills, enabling effective interaction with passengers and team members. Attention to detail is vital, as you will manage important documents and ensure smooth operations. A team-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills will also be beneficial, as you may need to use management systems and databases. Candidates should be reliable, punctual, and ready to handle challenges with a positive approach.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- Check-in Assistance: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- Baggage Handling: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- Customer Service: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- Coordination with Crew: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- Emergency Response: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- Passenger Check-In: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- Boarding Procedures: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- Customer Service: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- Baggage Handling: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- Coordination: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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Ground Operations Staff (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Operation Ground Staff Activities Airline Operations Ground Management Airport Ramp Airport Ground Handling
Ground Operation Staff are vital airport personnel who ensure the safety, security, and convenience of passengers, alongside managing daily flight operations. Key responsibilities include passenger check-in, boarding assistance, luggage handling, security screening, and coordinating ramp services, all crucial for achieving on-time performance and seamless customer service. Key Job Responsibilities of Ground Staff:Passenger Service & Check-in:Greeting passengers, verifying travel documents (passports, tickets), and issuing boarding passes.Assisting special assistance passengers (elderly, unaccompanied minors, passengers with disabilities).Managing check-in counters and assisting with seat allocation.Managing boarding gates, making announcements, and ensuring timely boarding.Baggage & Cargo Management:Tagging, screening, and, for ramp staff, loading/unloading luggage from the aircraft.Handling lost, damaged, or misplaced baggage complaints.Ramp & Technical Operations:Guiding aircraft to parking bays (marshalling).Coordinating ramp services, including refueling, cabin cleaning, catering, and luggage loading.Performing aircraft pushback and towing, and ensuring safety compliance on the airside.Security & Regulatory Compliance:Ensuring compliance with safety regulations and security protocols for passengers and luggage.Working with security personnel to prevent unauthorized access.Operational Coordination:Providing flight information, handling delays, and coordinating with flight crew and dispatch control.Updating flight databases and managing terminal passenger flow. Required Skills and Qualifications:Communication: Excellent verbal and written skills.Customer Service: Friendly, patient, and problem-solving attitude.Physical Stamina: Ability to stand for long periods and work in shift rosters.Time Management: Ability to work under tight deadlines.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Hospitality Cargo Handling Aviation Security Basic Computer Skills Airline Operations Customer Service
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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Airline Operations Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Ground Operation Passenger Handling Aviation Security
Ground Staff activities,ground handling,passenger handling and GSA,GSA, Some important duties like administrative related to airline operations
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nWe are looking for motivated individuals to join our team as Airport Ground Staff in Kolkata. This full-time position is perfect for those who are eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling, ensuring a smooth travel experience.nn2. Baggage Management: Safely manage the loading and unloading of baggage to avoid any damage and ensure timely delivery.nn3. Customer Service: Provide information and support to passengers, addressing their queries and resolving issues promptly.nn4. Safety Compliance: Follow all safety protocols and regulations to guarantee the safety of passengers and staff at the airport.nnRequired Skills and Expectations:nnCandidates should have completed their 10th grade and should have a willingness to learn and grow within the aviation sector. Strong communication skills are essential for interacting with passengers and ensuring high-quality service. A positive attitude and ability to work in a fast-paced environment are necessary, along with a commitment to teamwork. This role requires individuals who are ready to take on challenges and demonstrate reliability and professionalism in all interactions. No prior experience is necessary, making this an excellent opportunity for freshers to enter the workforce.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Positive Attitude Documentation Aviation Quick Learner Good Communication Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Good Management Cargo Handling Ground Operation Airport Cargo Air Cargo
SHARE YOUR RESUME 8282965559nWe are seeking a dedicated Air Cargo Executive to join our team in Kolkata. This entry-level position is ideal for individuals looking to start their careers in the air cargo industry.nnKey Responsibilities:nn1. Cargo Handling: Assist in the loading and unloading of air cargo, ensuring that all packages are handled safely and efficiently.nn2. Documentation: Prepare and maintain shipping documents, ensuring that all paperwork is accurate and compliant with regulations.nn3. Customer Service: Communicate with clients regarding cargo status and address any inquiries or issues they may have.nn4. Inventory Management: Help monitor cargo inventory levels and report any discrepancies or shortages to management.nn5. Coordination: Work with various teams, including logistics and operations, to ensure smooth transportation of cargo.nnRequired Skills and Expectations:nnCandidates must have completed their 10th grade education and should possess good communication skills. Attention to detail, responsibility, and the ability to work well under pressure are essential. As this is an entry-level position, prior experience is not necessary, but a willingness to learn and adapt is important. Successful candidates will demonstrate teamwork and a proactive approach to problem-solving in a dynamic work environment.
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  • Fresher
  • Kolkata
Airport Ticketing Cargo Handling Aviation Customer Service Airline Operations Personality Development Aviation Security
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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  • Fresher
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for motivated individuals to join our ground operations team in Kolkata. As a Ground Operations Staff member, you will play a vital role in ensuring smooth airport functioning.Key Responsibilities:1. Baggage Handling: You will assist in loading and unloading luggage, ensuring that all bags are handled safely and delivered to the correct flights.2. Customer Assistance: You will help passengers with their queries and guide them throughout the airport process, enhancing their travel experience.3. Safety Checks: Conduct safety inspections of the aircraft area to ensure compliance with regulations, promoting a secure environment for travelers.4. Team Coordination: Work alongside other staff members to coordinate operations efficiently, ensuring that every aspect of ground services runs smoothly.5. Reporting Issues: Identify and report any operational issues or delays to supervisors, helping to maintain timely schedules.Required Skills and Expectations:Candidates must be freshers with at least a 10th-grade education. Good communication skills in English and local languages are essential. You should be able to work in a team and handle physical tasks effectively. A strong commitment to safety and a positive attitude towards customer service are crucial for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.
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  • Fresher
  • 9.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
We are looking for enthusiastic and friendly individuals to join our team as Cabin Crew in Kolkata. This is an excellent opportunity for freshers who have completed their 12th grade and wish to start a career in the airline industry.As a Cabin Crew member, your key responsibilities will include ensuring passenger safety and comfort during flights. You will conduct safety demonstrations, assist passengers in finding their seats, and ensure their luggage is stored properly. You will also serve food and beverages, accommodating passenger requests to enhance their travel experience.Effective communication is essential in this role. You will need to interact with passengers, addressing any questions or concerns they may have. Additionally, you will collaborate with fellow crew members to maintain an efficient and pleasant cabin environment.To be successful as Cabin Crew, you must possess strong interpersonal skills and a positive attitude. You should demonstrate a willingness to learn and adapt to new situations, as well as the ability to handle emergencies calmly and efficiently. A customer-focused mindset is crucial, along with the ability to work as part of a team.Candidates must have a pleasant appearance, good health, and the ability to work flexible hours, including weekends and holidays. A passion for travel and meeting new people will greatly enrich your experience in this role.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for freshers with a 10th-grade pass who are eager to start a career in the aviation industry.Key Responsibilities:1. Passenger Assistance: Help passengers check-in, handle their baggage, and provide information about flights. You will ensure a smooth and pleasant experience for travelers.2. Baggage Handling: Safely manage and process luggage. This includes loading and unloading bags on and off aircraft, ensuring they reach the correct destination.3. Flight Coordination: Assist in coordinating flight operations, including monitoring schedules and working closely with pilots and air traffic control to ensure timely departures and arrivals.4. Customer Service: Provide outstanding service by addressing passenger inquiries and resolving any concerns they may have promptly and professionally.5. Safety Compliance: Follow all safety and security protocols to ensure a safe environment for passengers and staff. You will be trained in emergency procedures and safety measures.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi to interact effectively with passengers. A friendly and approachable attitude is essential, as well as the ability to work in a fast-paced environment. Attention to detail and a commitment to providing excellent customer service are important attributes for this role. Teamwork, reliability, and flexibility in working hours are also key to success in this position.
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Flight Supervisor - Full Time - Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.5 Lac/Yr
  • Dumdum Kolkata
Flight Reservation Air Freight Airline Customer Service Airline Operations
The Flight Supervisor is responsible for overseeing the boarding process, ensuring passengers are safely seated, and assisting cabin crew during emergencies. They must coordinate with ground staff, monitor flight schedules, and ensure all safety regulations are followed. The ideal candidate should have strong communication skills, attention to detail, and the ability to remain calm under pressure. They must also be able to work in a fast-paced environment and have the flexibility to work various shifts. Both freshers and 12th pass candidates are welcome to apply for this full-time position at Dumdum Kolkata.
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Hiring For 12th Pass Freshers - Airport Ground Staff

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Hospitality Ground Handling Ground Staff Activities
As an Airport Ground Staff member at Dumdum Kolkata, you will be responsible for assisting passengers during their airport experience. This includes checking in passengers, handling baggage, and ensuring a smooth boarding process. You will also be expected to provide excellent customer service by answering passenger inquiries and resolving any issues that may arise.Key Responsibilities:1. Assisting passengers during check-in and boarding processes: You will be responsible for checking in passengers, issuing boarding passes, and ensuring a smooth boarding process for flights.2. Handling baggage: You will be required to handle passenger baggage, including tagging, loading, and unloading luggage from aircraft.3. Providing excellent customer service: As a frontline staff member, you will be expected to answer passenger inquiries, provide information about flights, and assist with any issues that may arise during their airport experience.4. Following safety and security protocols: You will be trained to follow all safety and security procedures to ensure the well-being of passengers and staff members.Required Skills and Expectations:- Must be a 12th pass with no previous experience required.- Excellent communication skills and the ability to work well in a fast-paced environment.- Strong customer service skills and a friendly demeanor.- Ability to work well in a team and follow instructions accurately.- Willingness to work flexible hours, including weekends and holidays.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive, you will play a crucial role in ensuring the smooth operation of ground services at the airport. This position involves various responsibilities, and your attention to detail will be essential to maintaining safety and efficiency.Key Responsibilities:- Loading and Unloading Luggage: Safely handle and move passengers' baggage and cargo from the aircraft to the terminal and vice versa, ensuring it is done efficiently and securely.- Assisting Aircraft Movements: Support in guiding aircraft to and from the gate, following proper signals and instructions to prevent accidents and ensure timely departures.- Pre-Flight Checks: Conduct thorough checks on the aircraft before departure, ensuring all ground equipment is operational and that safety protocols are strictly followed.- Cleaning and Maintenance: Clean and prepare the aircraft cabin and cargo area before flight, maintaining high standards of cleanliness and hygiene.- Coordinating with Team Members: Work closely with colleagues in various roles, including ground staff and flight crew, to facilitate effective communication and coordination during busy periods.Required Skills and Expectations:Candidates should possess a high school diploma or equivalent (10th Pass). While previous experience is not mandatory, a willingness to learn and adapt to the fast-paced airport environment is essential. Strong communication skills are important for effective teamwork. Candidates should be physically fit, as the role involves lifting and moving heavy items. A focus on safety and adherence to protocols is crucial for this position.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills Customer Relationship Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and outgoing Airport Customer Service Associate in Kolkata. This full-time role is ideal for freshers who have completed at least 10th grade and are eager to provide excellent service to travelers.Key Responsibilities:- Check-in Assistance: Help passengers with their check-in process, ensuring they have the necessary documents and luggage tagging secured.- Boarding Support: Guide travelers to their boarding gates and provide timely updates about flight departures or delays.- Customer Queries: Address any questions or concerns from passengers about flights, airport facilities, or travel regulations, ensuring a positive experience.- Problem Resolution: Assist in resolving any issues that may arise during travel, such as missed connections or lost baggage, while maintaining a calm and professional demeanor.- Service Recovery: Handle customer complaints with empathy and provide effective solutions to enhance their journey.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a team-oriented mindset are essential for fostering a welcoming environment in the airport. The ability to stay calm under pressure and manage stressful situations while ensuring customer satisfaction is crucial. Moreover, punctuality and a commitment to working flexible hours, including weekends and holidays, are expected. Ideal candidates will have a passion for travel and a desire to help others.
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  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. You will interact with passengers and assist in various tasks to enhance their travel experience.Key Responsibilities:- Passenger Check-in: Assist passengers with the check-in process, ensuring they receive their boarding passes and know their flight details.- Baggage Handling: Manage the loading and unloading of passengers' luggage, ensuring it is handled with care and delivered to the right flights.- Customer Service: Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.- Security Checks: Assist in conducting security checks on passengers and their luggage, ensuring compliance with safety regulations.- Coordination with Airlines: Work closely with airline representatives to facilitate smooth operations, including flight schedules and gate assignments.Required Skills and Expectations:- Effective Communication: You should have good verbal communication skills to interact clearly and politely with passengers and staff.- Team Player: Being able to work as part of a team is essential for coordinating tasks with colleagues.- Attention to Detail: You need to be detail-oriented, ensuring all processes, especially those related to safety and security, are followed correctly.- Adaptability: The airport environment can be fast-paced and unpredictable, so being able to adapt to changes quickly is important.- Basic Technical Skills: Familiarity with computers and airport technology is beneficial for check-in and information processes.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Kolkata
Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join Our Airline Team in Kolkata as An Airline Ground Staff Member. this Role is Ideal for Individuals Looking to Start Their Career in the Aviation Industry, Offering the Opportunity to Work in a Dynamic Environment.Key Responsibilities:- Passenger Assistance: Help Passengers Check in, Board Flights, and Handle Luggage. You Will Ensure a Smooth Travel Experience for Everyone.- Flight Coordination: Coordinate with Flight Crews and Ground Operations to Ensure Timely Departures and Arrivals. this Involves Monitoring and Communicating Flight Schedules Effectively.- Customer Service: Provide Excellent Support to Passengers, Addressing Any Concerns or Inquiries They May have. Your Friendly Demeanor Will Help Create a Positive Atmosphere.- Safety and Security Checks: Assist with Safety Checks and Ensure Compliance with Security Regulations. this is Crucial for Maintaining Safety Standards Within the Airport Environment.Required Skills and Expectations:Candidates Should have Completed At Least 10th Grade and Be Open to Learning and Growing Within the Role. Previous Experience in Customer Service is a Plus But Not Required. Strong Communication Skills, Along with the Ability to Work Well Under Pressure, are Essential. You Should Be a Team Player, Adaptable to Changing Situations, and Willing to Work Flexible Hours in a Fast-paced Environment. Enthusiasm for Aiding Passengers and Upholding Safety Standards is Key to Success in this Role.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Air Freight Aviation Cargo Handler Cargo Staff Airport Cargo Cargo Warehouse Airport Ramp
Airline Ramp Executive - Job DescriptionPosition: Airline Ramp ExecutiveSalary: 4,00,000 - 8,00,000 per yearIndustry: Aviation / Airport OperationsJob Type: Full-timeJob ResponsibilitiesCoordinate aircraft ground handling and ramp operations.Assist with aircraft arrival and departure procedures.Supervise baggage loading and unloading activities.Coordinate with ground staff, cabin crew, and airport operations teams.Ensure proper handling and movement of cargo, baggage, and equipment.Follow airport safety, security, and operational procedures.Monitor ramp equipment and report any operational issues.Help maintain on-time aircraft turnaround.Communicate effectively with different airport departments.Maintain operational records and complete required reports.EligibilityEducation: 12th pass / Graduate preferred.Experience: Freshers and experienced candidates may apply.Good communication and teamwork skills.Ability to work in shifts, including weekends and holidays.Physically fit and comfortable working in an outdoor airport environment.Key SkillsRamp OperationsGround HandlingBaggage HandlingTeam CoordinationSafety & Security AwarenessTime ManagementCommunication SkillsProblem SolvingSalary Range: 4 LPA - 8 LPA, depending on experience, employer, location, and role.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Communication Skills Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Good Communication Skills Airport Operation Hospitality Aviation Security Ground Staff Activities Ground Operation Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Airline Ground Staff - Job DescriptionPosition: Airline Ground StaffSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and baggage services.Issue boarding passes and provide flight-related information.Handle passenger queries, requests, and complaints professionally.Assist with baggage check-in, collection, and related issues.Coordinate with airport security, airline teams, and ground-handling staff.Guide passengers to boarding gates and other airport facilities.Assist elderly passengers and passengers requiring special assistance.Support flight arrivals and departures to ensure smooth operations.Maintain passenger records and complete required documentation.Follow airline safety, security, and customer-service procedures.EligibilityMinimum 10+2 / equivalent qualification.Good communication and customer-service skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work under pressure and in a team.Willingness to work rotational shifts, weekends, and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and applicable allowances.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Ground Staff Activities Aviation Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Maintenance
As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff, you will be responsible for assisting passengers during their travel experience at the airport. This includes handling check-in procedures, boarding announcements, baggage handling, and resolving customer queries.Key responsibilities include checking in passengers, issuing boarding passes, guiding passengers to their departure gates, loading/unloading baggage, and ensuring a smooth boarding process. Additionally, you will assist in coordinating with airline crew and ground staff to ensure efficient airport operations.To excel in this role, you must possess strong communication skills, a customer-centric approach, attention to detail, and the ability to handle stressful situations with calmness. A quick learner and a team player who can adapt to dynamic work environments will thrive in this position. A positive attitude and willingness to go the extra mile to ensure passenger satisfaction are essential expectations for this role.
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Team Work Service Level Adherence Security Services Effective Communication Professional Communication Computer Retail Operations Hospitality Executive Passenger Handling
- Load and unload baggage from aircraft:The baggage handler will be responsible for safely loading and unloading luggage onto and off of airplanes, ensuring that each piece is properly stowed and secured.- Sort baggage according to flight destination:It is important for the baggage handler to organize and separate luggage based on the respective flight destinations to ensure that each bag reaches the correct aircraft for departure.- Operate ground support equipment:The candidate should be able to operate various types of ground support equipment, such as baggage carts, belt loaders, and tugs, to transport luggage to and from the aircraft.- Communicate effectively with team members and airline staff:Good communication skills are essential for the baggage handler to coordinate with other team members and airline staff to ensure a smooth and efficient baggage handling process.- Follow safety procedures and security protocols:The candidate must adhere to all safety procedures and security protocols to maintain a safe work environment and prevent any incidents or accidents while handling baggage.Skills and Expectations:- Ability to lift heavy objects and work in a fast-paced environment.- Attention to detail to ensure accurate handling and sorting of baggage.- Basic math skills to match luggage with flight destinations.- Willingness to work irregular hours, including nights, weekends, and holidays.- Physical stamina and endurance to work long shifts and withstand outdoor weather conditions.
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Hiring Fresher / Airport Executive / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Aviation Personality Development Basic Computer Skills
Join a dynamic team as Airport Staff in Kolkata, India, where you will play a crucial role in ensuring smooth airport operations and customer satisfaction. This full-time position is ideal for individuals starting their careers, as no prior experience is required. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, luggage handling, and provide information on flight schedules. Your friendly demeanor will help create a positive travel experience.nn2. Safety and Security Checks: Conduct routine checks and ensure compliance with safety regulations. You will help maintain a secure environment for passengers and staff.nn3. Coordination with Airlines: Collaborate with different airlines to manage boarding processes and address passenger inquiries. Clear communication is essential for smooth operations.nn4. Administrative Support: Perform clerical duties like maintaining records and processing documentation. Attention to detail is crucial in this role.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be willing to work full-time in an office environment. Strong interpersonal skills are necessary, as you will interact with people from diverse backgrounds. Flexibility and a positive attitude towards teamwork and learning are important, along with a readiness to handle various tasks that contribute to airport operations. Reliability and punctuality are essential for ensuring the airport runs smoothly and efficiently.nFOR FURTHER INFORMATION DROP RESUME (9875598230)
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Airport Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Hospitality Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Cargo Handling Ground Operation Passenger Handling Interpersonal Skills Airport Cargo Aviation Ground Management
We are seeking friendly and efficient Airport Ground Staff to enhance the travel experience for our passengers at the Kolkata airport. This role is ideal for individuals who enjoy working in a dynamic environment and are eager to support airline operations.Key Responsibilities:1. Check-in Assistance: Help passengers during the check-in process, ensuring they have all necessary documents and their baggage is properly tagged.2. Boarding Management: Facilitate smooth boarding by guiding passengers to the correct gate and ensuring that boarding procedures are followed.3. Customer Support: Address passenger inquiries professionally and provide information regarding flights, terminal facilities, and services available at the airport.4. Baggage Handling: Manage the safe loading and unloading of baggage, ensuring all bags are accounted for and follow security protocols.5. Safety Compliance: Adhere to safety regulations and company policies to maintain a secure airport environment for travelers and staff.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and colleagues. A customer-oriented attitude is essential, as you will often be the first point of contact for travelers. Attention to detail and the ability to stay calm under pressure will help you handle stressful situations efficiently. While prior experience is not necessary, a passion for helping others and a commitment to providing exceptional service are highly valued. A minimum education of 12th grade is required for this full-time position.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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