As an Air Ticketing Executive, your main responsibility will be to assist customers with booking flights, issuing tickets, and providing information about travel routes and schedules. You will also be responsible for handling inquiries related to flight cancellations, delays, and changes.
Key responsibilities include managing ticket sales, ensuring accurate booking information, processing payments, and coordinating with airlines to confirm reservations. Additionally, you will be required to assist customers with baggage allowances, seat selection, and any other travel-related queries.
To excel in this role, you must have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A basic understanding of airline ticketing systems and knowledge of travel regulations and restrictions is preferred. Candidates with a customer-oriented approach and a willingness to go the extra mile to ensure customer satisfaction will be a great fit for this position.