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Fresher Air Cargo Executive Jobs

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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Delhi NCR
Aviation Air Cargo Airport Cargo
We are looking for dedicated, responsible, and motivated candidates for the position of Air Cargo Executive. The selected candidates will be responsible for managing air cargo operations, handling shipment documentation, coordinating cargo bookings, and ensuring the safe and timely transportation of goods through airport cargo facilities.Key Responsibilities:Handle air cargo booking, receiving, and dispatch operations.Manage import and export cargo documentation.Coordinate with airlines, freight forwarders, and logistics teams.Ensure proper packaging, labelling, and cargo handling.Monitor shipment status and delivery schedules.Maintain cargo records and operational reports.Follow airport security and cargo safety regulations.Assist customers with cargo-related queries and services.Eligibility Criteria:Minimum Qualification: 12th Pass / Graduate.Freshers and experienced candidates can apply.Good communication and coordination skills.Basic computer knowledge required.Ability to work in shifts.Age Limit: 18-30 Years.
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Interview For Air Cargo Executive || 10th Pass - Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Medinipur
Aviation Airport Cargo Air Cargo
We are looking for a dedicated Air Cargo Executive to join our team in Medinipur. This entry-level position is ideal for candidates with a passion for logistics and aviation, eager to start their career in air cargo operations.nnKey responsibilities include managing air cargo shipments. You will coordinate the logistics from beginning to end, ensuring timely deliveries while addressing any issues that may arise. Maintaining accurate records of shipments is essential; you will document each stage of the process to ensure smooth operations. Additionally, you will communicate with customers, providing updates and responding to inquiries about their cargo. Collaborating with various internal teams will be part of your role, allowing for efficient handling of shipments.nnTo succeed in this position, you should have a strong attention to detail and excellent organizational skills. Effective communication is crucial, as you will interact with customers and team members regularly. A basic understanding of cargo operations and logistics will be beneficial, although training will be provided. A positive attitude and willingness to learn will help you thrive in this fast-paced environment. nnThis full-time role requires you to work from the office, and it is suitable for candidates who have completed their 10th grade. We welcome individuals with 0-1 year of experience who are ready to embark on their journey in the air cargo industry.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff Airport Operation
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Goa
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Air
We are looking for dedicated individuals to join our team as Ground Staff in Goa, India. This full-time position is ideal for candidates with 0 to 5 years of experience and requires a minimum education level of 12th pass.nnKey Responsibilities:nn1. Customer Service: Engage with passengers, assist them with inquiries, check-in processes, and luggage handling to ensure a pleasant travel experience.n2. Coordination: Work closely with other airport staff to ensure seamless operations, addressing any issues that arise during flight operations.n3. Safety and Security: Conduct safety checks and ensure compliance with safety regulations, maintaining a secure environment for all passengers and staff.n4. Documentation: Manage and process necessary paperwork, including boarding passes and luggage tags, ensuring accuracy and attention to detail.nnRequired Skills:nnStrong communication skills are essential for interacting with passengers and colleagues effectively. Teamwork is crucial, as you will be coordinating with various departments. A positive attitude and the ability to handle stressful situations will enhance your performance in this role. Attention to detail is vital in maintaining safety standards and ensuring efficiency in operations.nnExpectations:nnCandidates should possess a willingness to learn and adapt to new processes. Flexibility with work hours is important, as you may need to work in shifts. A professional appearance and demeanor are expected, as you will be representing the company while interacting with the public.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bhubaneswar
Air Cargo Air Cargo Executive Cargo Assistant Cargo Associate Cargo Supervisor Airport Cargo Cargo Warehouse Cargo Staff Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Head Logistics Logistics Supervisor Logistics Incharge
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:BhubaneswarRourkelaAngulJayporeJharsugudaUtkelaVishakhapatnamRaipurAmbikapurJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 35,000 per month- Experienced: 35,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Jorhat
Aviation Airport Cargo Air Cargo Ground Manager Air Ticketing
We are looking for an Air Cargo Executive to join our team in Jorhat, Assam. This entry-level position is ideal for individuals with a passion for logistics and air freight, looking to start their career in the industry.nnKey Responsibilities:nn- Cargo Coordination: Work closely with transport teams to ensure smooth movement of cargo. You will help schedule flights, manage documentation, and track shipments.nn- Communication: Interact with customers, airlines, and ground staff to relay crucial information about cargo status. Clear communication is essential for providing updates and addressing queries.nn- Documentation: Assist in preparing necessary paperwork for air cargo operations, including invoices, shipping labels, and customs forms. Attention to detail is important to ensure accuracy in documentation.nn- Problem Solving: Address any issues that arise during cargo handling or transport. This can include delays, lost shipments, or errors, requiring quick thinking and effective solutions.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and have a keen interest in logistics. Strong communication skills are necessary for effective collaboration with team members and clients. Basic computer skills and a familiarity with cargo tracking systems are desirable. A proactive attitude and willingness to learn will help you thrive in this dynamic environment. You must be detail-oriented to manage documentation effectively and ensure timely operations.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kozhikode
Airport Operation Cargo Handling Cargo Handler Cargo Staff Airport Cargo Air Cargo
We are looking for an Air Export Executive to join our team in Kozhikode/Calicut. This role is ideal for individuals who are eager to start or advance their career in the logistics and export industry, with an opportunity to gain hands-on experience.nnKey Responsibilities:nn1. Coordinate Shipments: You will manage air export shipments, ensuring all documentation is accurate and processed correctly. This includes preparing and submitting necessary shipping documents.nn2. Customer Interaction: Engage with clients to understand their shipping needs and provide updates on their shipments. Effective communication will help build strong relationships with our clients.nn3. Track Shipments: Monitor and track shipments through all stages of transit. You will ensure timely delivery and resolve any issues that may arise during the shipping process.nn4. Collaboration: Work closely with airlines, freight forwarders, and customs officials to ensure compliance with regulations and smooth operations.nnRequired Skills and Expectations:nnWe are looking for candidates who possess strong organizational skills and attention to detail to ensure accuracy in shipment processing. Effective communication skills, both verbal and written, are essential for interacting with clients and partners. A proactive attitude and the ability to work in a fast-paced environment are also important. Previous experience in logistics is a plus, but not required, as we welcome motivated individuals who are eager to learn. A minimum educational requirement is completing the 10th grade.
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Air Ticketing Executive - Full Time - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Shimla
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airport Cargo Ground Management
We are looking for a dedicated Airport Ticketing Executive to join our team in Shimla. As an essential part of our operations, you will be responsible for managing ticketing tasks to ensure that travelers have a smooth and pleasant journey.nnKey Responsibilities: n- Ticket Booking: Assist customers in booking flight tickets, ensuring accuracy in details such as names and travel dates. n- Customer Service: Provide excellent assistance to passengers regarding flight inquiries, ticket information, and itinerary changes. n- Documentation: Manage and organize ticketing documents, maintaining clear records to support the smooth operation of our services. n- Problem Solving: Address any issues or concerns related to ticketing, providing effective solutions to enhance customer satisfaction. n- Collaboration: Work closely with team members and other departments to ensure a seamless ticketing process.nnRequired Skills and Expectations: nCandidates should have a minimum educational qualification of a 12th pass. A strong desire to learn and grow in the travel and ticketing industry is essential, along with good communication skills to interact effectively with customers. Attention to detail is crucial for handling ticket information accurately. Candidates should possess a proactive attitude and be able to work well within a team environment. Flexibility and adaptability in a fast-paced workplace will also be important for success in this role.
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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Kolkata
Air Ticketing Internal Communication Airport Operation Cargo Handling Ground Management Aviation Security Personality Development Ground Handling Airport Cargo
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 25.0 Lac/Yr
  • Prayagraj
Good Communication Customer Service
URGENT HIRING - AIR CARGO EXECUTIVEJob Description:Handle incoming and outgoing air cargo shipments.Prepare and verify cargo documents, invoices and shipment records.Coordinate with airlines, cargo agents, transporters and warehouse teams.Manage cargo booking, receiving, loading and dispatch activities.Check cargo weight, quantity, labels and documentation.Track shipments and provide updates to customers.Ensure cargo is handled according to airport safety and security procedures.Maintain accurate records and support smooth cargo operations.Eligibility: 12th Pass / GraduateExperience: Fresher & Experienced both can applyJob Type: Full TimeSkills: Good communication, documentation, teamwork, computer knowledge & time management.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Jaipur
Housekeeping Air Ticketing Internal Communication Airport Operation Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Cargo Handling Airport Cargo
We are seeking a dedicated and motivated Ground Staff Executive in Jaipur. This entry-level position is ideal for female candidates who have completed their 10th grade and are looking to begin their career in the aviation industry.nnKey Responsibilities include:nn1. Customer Service: Provide excellent service to passengers at the airport, assisting with their inquiries and ensuring a smooth travel experience.n n2. Check-in Assistance: Support travelers during the check-in process, handling ticketing procedures and ensuring travelers have the necessary documentation.nn3. Baggage Handling: Manage and coordinate the loading and unloading of passenger baggage, ensuring safety and adherence to airline policies.nn4. Coordination with Teams: Collaborate with various departments to maintain effective communication, ensuring that passenger needs are met in a timely manner.nn5. Safety Compliance: Adhere to all safety protocols and regulations set by the airline to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations: Candidates should possess strong communication and interpersonal skills to interact effectively with passengers and colleagues. A positive and approachable demeanor is essential, along with the ability to handle stressful situations calmly. Candidates must be reliable, punctual, and demonstrate a willingness to learn and grow in the aviation field. Attention to detail and the ability to work in a team-oriented environment are also crucial for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Purnia
Aviation Airport Cargo Air Cargo
As an Air Cargo Executive, you will play a key role in managing and coordinating air freight operations. Your main responsibilities will include:- Cargo Documentation: You will prepare and manage all necessary documents for air cargo shipments, ensuring compliance with regulations to facilitate smooth transportation. - Customer Coordination: Your role involves liaising with customers to understand their shipping requirements and providing timely updates on shipment status.- Tracking Shipments: You will monitor air cargo movements, ensuring that shipments arrive at their destination on time and troubleshoot any delays or issues that may arise.- Collaboration with Airlines: You will work closely with airline representatives to secure space for cargo and negotiate rates, ensuring the best options for our clients.- Invoicing and Billing: You will assist in preparing invoices for services rendered, making sure all charges are accurate and sent to clients promptly.To succeed in this role, candidates should have strong communication skills and a customer-first attitude. Attention to detail is essential for handling documentation accurately. A basic understanding of logistics and air cargo operations is a plus but not mandatory. You should be a quick learner with the ability to work well in a team and manage multiple tasks effectively. A minimum education level of 10th grade is required, and you should be willing to work full-time in the office setting in Purnia. Prior experience is not necessary; however, enthusiasm to learn the industry is highly valued.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Housekeeping Air Ticketing Internal Communication Personality Development Good Communication
We are looking for a dedicated Ground Staff Executive in Gwalior, India. This entry-level position is suitable for candidates with less than two years of experience and requires a minimum education of 12th grade.Key Responsibilities:1. Customer Service: Assist passengers with check-in, boarding, and luggage inquiries. Provide a friendly and helpful experience to ensure passenger satisfaction.2. Baggage Handling: Manage the safe loading and unloading of passenger baggage, ensuring it is processed correctly. Maintain accuracy in tracking baggage to avoid losses.3. Ground Operations Support: Collaborate with various departments to facilitate smooth operations. This includes coordinating with flight crews, ticketing, and other team members.4. Safety Compliance: Adhere to safety protocols and procedures. Ensure that all activities comply with airport safety regulations to maintain a secure environment.5. Problem Solving: Address passenger issues and complaints effectively and promptly. Show empathy and a willingness to find solutions to enhance customer experience.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly attitude. The ability to work well under pressure and adapt to a fast-paced environment is essential. Good teamwork and collaboration skills are necessary for interacting with other staff members. Attention to detail is crucial for managing luggage and ensuring accuracy in customer service. A positive approach and dedication to helping others will contribute to success in this role.
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Freshers For Ground Staff Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.Key Responsibilities:1. Passenger Assistance: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.2. Check-in Procedures: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.3. Customer Service: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.4. Coordination: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.5. Safety and Compliance: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aviation Airport Cargo Air Cargo
We are seeking a dedicated Air Cargo Executive to join our team in Kolkata. This full-time position is ideal for freshers who have completed their 10th grade and are eager to start a career in the air cargo industry.Key Responsibilities:- Cargo Handling: Assist in the loading and unloading of cargo from aircraft, ensuring that all items are handled safely and efficiently.- Documentation: Prepare and verify air waybills and other essential documents required for cargo shipments to ensure compliance with regulations.- Customer Service: Communicate with clients regarding their cargo requirements, addressing queries and providing updates on shipment status.- Inventory Management: Maintain accurate records of incoming and outgoing cargo, ensuring proper documentation is completed for all shipments.- Coordination with Airlines: Liaise with airlines and ground staff to ensure timely dispatch and arrival of cargo, helping to resolve any issues that may arise.Required Skills and Expectations:- Attention to Detail: Must be meticulous in handling documents and cargo to prevent errors and ensure compliance.- Communication Skills: Effective verbal and written communication is essential for interacting with clients and team members.- Team Player: Ability to work collaboratively with colleagues in a fast-paced environment to meet deadlines.- Basic Computer Skills: Familiarity with Microsoft Office and basic data entry skills are preferred.- Willingness to Learn: A positive attitude and eagerness to learn about the air cargo industry and procedures are crucial for success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. Booking Air Tickets: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. Customer Service: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. Fare Calculation: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. Documentation: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. Follow-up: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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  • Fresher
  • 5.5 Lac/Yr
  • Aurangabad
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
We are looking for a Ground Staff Executive to join our team in Aurangabad. This role is ideal for freshers who have completed their 10th grade. Key Responsibilities:- Passenger Assistance: Provide help to passengers during check-in, boarding, and baggage handling to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage, ensuring it is handled safely and reaches the correct destination.- Check-In Services: Assist passengers at the check-in counters by verifying tickets and issuing boarding passes, ensuring timely processing.- Customer Service: Address passenger inquiries and concerns professionally, offering solutions or information to enhance customer satisfaction.- Safety Compliance: Follow all safety protocols and procedures to maintain a secure environment for passengers and staff.Required Skills and Expectations:Candidates should possess effective communication skills, with the ability to interact comfortably with different individuals. A friendly and approachable demeanor is essential for providing excellent customer service. While previous experience is not required, basic knowledge of travel procedures is a plus. Candidates must be a team player, willing to collaborate with colleagues to meet daily operational goals. Flexibility in work hours is necessary, as shifts may vary based on flight schedules. A positive attitude and strong work ethic will contribute greatly to success in this role.
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  • Fresher
  • New Friends Colony Delhi
Airline Operations Cargo Handler Airport Cargo Air Ticketing Airport Ramp
We are looking for a dedicated Airline Ramp Executive to join our team. The ideal candidate will be responsible for various tasks on the airport ramp, ensuring smooth and safe operations. This is a full-time position located in New Friends Colony and is open to freshers who have completed I.T.I. Key Responsibilities:- Baggage Handling: Safely load and unload baggage from aircraft, ensuring that all items are handled with care to prevent damage and loss.- Aircraft Marshaling: Guide arriving and departing aircraft to ensure they are parked correctly, assisting pilots in maneuvering on the ramp.- Ground Services Coordination: Collaborate with different teams such as baggage services and aircraft maintenance to provide efficient service and support on the ramp.- Safety Checks: Perform routine safety checks on equipment and the ramp area to maintain a hazard-free work environment and ensure compliance with safety regulations.- Customer Support: Engage with passengers and provide assistance with any inquiries regarding their luggage or flight information at the ramp.Required Skills and Expectations:Candidates should possess a strong sense of responsibility and teamwork, as this role requires collaboration with various departments. Excellent communication skills are essential to interact effectively with crew members and passengers. Attention to detail is crucial in following safety protocols and ensuring accurate baggage handling. A physically fit and agile individual is preferred, as the job involves lifting heavy items and working in a dynamic airport environment. Freshers are welcome, and training will be provided.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Airport Operation Cargo Handling Cargo Handler Cargo Staff Airport Cargo Air Cargo
We are seeking an Air Export Executive to join our team in Kolkata. This is an excellent opportunity for freshers looking to launch their careers in logistics and supply chain management. You will handle air cargo shipments and ensure timely and accurate delivery.Key Responsibilities:- Shipment Coordination: You will manage the details of air shipments, ensuring all documentation is completed accurately and promptly to comply with regulations.- Customer Service: You will communicate with clients to understand their shipping needs, provide updates on shipment status, and address any issues that arise.- Liaison with Airlines and Customs: You will work closely with airlines and customs authorities to facilitate smooth cargo movement, ensuring all necessary checks and balances are in place.- Data Entry and Record Keeping: You will maintain accurate records of shipments, including tracking information, invoices, and related documents, to ensure efficient operations.Required Skills and Expectations:Candidates should have a minimum education of 10th grade. Attention to detail is crucial, as the job requires precision in documentation and adherence to regulations. Strong communication skills are necessary to effectively interact with clients and partners. Candidates should be organized and capable of working in a fast-paced environment, adapting to changes as needed. Lastly, a basic understanding of logistics processes will be beneficial, although training will be provided.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aviation Airport Cargo Air Cargo
We are looking for an enthusiastic Air Cargo Executive in Kolkata. This entry-level position is perfect for individuals eager to start a career in logistics and air freight, with no prior experience required. The key responsibilities include:1. Cargo Handling: You will assist in the loading and unloading of air cargo, ensuring that all items are handled safely and according to regulations.2. Documentation: You will be responsible for preparing and checking shipping documents, including air waybills and customs paperwork, to ensure compliance with legal standards.3. Customer Service: You will interact with clients to provide updates on their shipments and address any inquiries they may have, contributing to a positive customer experience.4. Coordination: You will collaborate with airlines and ground handling agents to schedule deliveries and resolve any logistical challenges that may arise.5. Inventory Management: You will help keep track of cargo inventory, ensuring that records are accurate and up to date for efficient processing.The ideal candidate should have a strong willingness to learn and work in a team-oriented environment. Attention to detail is essential, as is the ability to communicate effectively. Candidates should be comfortable working in a fast-paced office setting and have basic computer skills. A 10th-grade education is required, and a proactive attitude will be highly valued.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Dhanbad
Aviation Airport Cargo Air Cargo
We are looking for a dedicated Air Cargo Executive to join our team in Dhanbad. This entry-level position is ideal for individuals who are motivated to start their career in the air cargo industry.Key Responsibilities:- Cargo Booking and Documentation: You will assist in preparing and processing all necessary shipping documents for air cargo shipments, ensuring accuracy and compliance with regulations.- Customer Service: Interacting with clients to understand their shipping needs and providing timely updates on cargo status will be part of your daily tasks.- Coordination with Airlines and Ground Staff: You will collaborate with airlines and ground handling teams to ensure smooth operations during the loading and unloading of cargo.- Inventory Management: Regularly track cargo inventory and maintain accurate records in the system to ensure all items are accounted for.- Problem Resolution: Address any issues that arise during the shipping process, such as delays or damaged goods, by communicating with relevant parties to find quick solutions.Required Skills and Expectations:- Candidates should have completed at least the 10th grade and should be eager to learn about the air cargo industry.- Strong communication skills are necessary for effective interaction with customers and team members.- Attention to detail is essential to ensure all documentation is accurate and all procedures are followed correctly.- A basic understanding of computers will be helpful, as you will need to enter and retrieve data regularly.- A positive attitude and willingness to work in a team-oriented environment are crucial for success in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Cargo Handling Export Import
Air Cargo - Job DescriptionHandle cargo shipments, loading, unloading, and proper storage of goods.Prepare and verify cargo documentation, Air Waybills (AWB), invoices, and shipment records.Coordinate with airlines, cargo agents, warehouse teams, and customers.Track shipments and ensure timely movement and delivery of cargo.Inspect cargo for proper packaging, labeling, and documentation.Handle customer queries related to shipment status and cargo services.Maintain accurate inventory and cargo records.Follow all airport safety, security, and cargo handling procedures.Assist in managing import, export, and transit cargo operations.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Kolkata
Good Communication Customer Relationship Air Cargo
The Air Cargo Executive will be responsible for managing and coordinating air cargo operations to ensure efficient transport of goods. This position involves working closely with various teams and maintaining excellent communication with clients.Key Responsibilities:- Cargo Handling: Oversee the loading and unloading of cargo from aircraft, ensuring proper handling and compliance with safety regulations.- Documentation: Prepare and verify shipping documents, ensuring all necessary paperwork is accurate and complete for customs and regulatory compliance.- Customer Service: Liaise with clients to provide updates on shipment status and address any inquiries or issues they may have.- Coordination with Airlines: Communicate and coordinate with airline representatives to secure space for cargo and manage flight schedules.- Inventory Management: Monitor cargo inventory and help manage stock levels, ensuring timely delivery and minimal delays.- Problem-Solving: Address any unexpected issues that arise during the shipping process, including delays or damages, to maintain service quality.Required Skills and Expectations:- Candidates should possess at least a 10th-grade education and have 0 to 6 years of experience in the air cargo or logistics field.- Strong communication skills are essential for liaising effectively with clients and colleagues.- Basic knowledge of air cargo regulations and procedures is preferred but not mandatory, as training may be provided.- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.- A strong sense of responsibility and attention to detail is important to ensure all operations run smoothly.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Gudivada Krishna
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a dedicated Ground Staff Executive to join our team in Gudivada. This role is crucial in providing excellent customer service at the airport and ensuring smooth operations. Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and tagging luggage.- Baggage Handling: Manage luggage by ensuring it is loaded properly and handled with care to prevent damage or loss.- Customer Service: Address passenger queries and complaints effectively, providing information and solutions to enhance their travel experience.- Security Regulations: Ensure compliance with airport security protocols and assist in checking travel documents as necessary.- Team Collaboration: Work closely with other staff members to coordinate passenger boarding and ensure efficient operations at the airport.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education. We are looking for individuals with strong communication skills who can engage effectively with passengers. The ideal candidate should be friendly, approachable, and able to remain calm under pressure. Basic computer skills for managing passenger systems are necessary. Prior experience is not required, making this an excellent opportunity for fresh graduates. We encourage applications from females who are willing to work full time and be part of a dynamic team in an office environment. A commitment to high-quality service and teamwork is essential for success in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Bhimavaram
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a Ground Staff Executive based in Bhimavaram to join our team. This role is ideal for women with a passion for the aviation industry and customer service.Key Responsibilities:- Customer Assistance: Greet and assist passengers at the airport with their inquiries, ensuring a pleasant journey experience.- Check-in Operations: Manage the check-in process, handling tickets and baggage efficiently to avoid delays.- Boarding Management: Oversee the boarding process, ensuring passengers board in an orderly fashion and address any last-minute issues.- Problem Solving: Handle passenger complaints and concerns swiftly, offering solutions and maintaining a calm atmosphere.- Safety Procedures Compliance: Ensure all safety protocols and regulations are being followed to keep both staff and passengers safe during operations.Required Skills and Expectations:- A minimum of 12th-grade education is essential, and candidates should have strong communication skills to interact effectively with passengers.- Candidates should be enthusiastic, with a positive attitude and a service-oriented mindset. - Basic computer literacy is needed, as tasks may involve using systems for check-in and other functions.- A keen ability to work under pressure and manage multiple tasks simultaneously is crucial.- Candidates must be flexible with working hours, as shifts may vary, including weekends and holidays.- Punctuality and professionalism are expected to create a reliable service environment. This position offers learning opportunities in a dynamic work environment for those looking to grow in the airline industry.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Tadipatri Anantapur
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
As a Ground Staff Executive, you will play a key role in ensuring smooth airport operations and providing excellent service to passengers. Your main responsibilities will include:- Passenger Handling: Assist passengers during check-in, boarding, and baggage claim, ensuring a smooth and pleasant experience.- Check-in Services: Manage the check-in process efficiently by verifying passenger information and issuing boarding passes.- Baggage Management: Handle baggage queries and ensure that luggage is loaded and unloaded from aircraft properly, minimizing any delays.- Customer Service: Provide information and assistance to passengers regarding flights, schedules, and airport facilities, addressing any concerns they may have.- Communication Coordination: Collaborate with other team members and departments to ensure that all operations run seamlessly and communicate effectively.For this role, you should ideally possess the following skills and attributes:- Communication Skills: Strong verbal skills to interact with passengers and team members clearly and courteously.- Problem-Solving Ability: Quick thinking to address unexpected issues and find solutions effectively.- Attention to Detail: A keen eye to ensure accuracy in processes like check-in and baggage handling.- Team Player: Ability to work well with others in a fast-paced environment, contributing to team goals.- Flexibility: Willingness to work shifts, including weekends and holidays, as airport operation hours can vary.This position is suitable for female candidates who have completed their 12th grade and are eager to start a career in the aviation industry. Candidates with no experience are welcome to apply.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsThiruvananthapuramKannurKochiKozhikodeAgattiGoaBangalore- Permanent / Contract (as applicable)Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Management Ground Hostess Ground Manager Ground Operation Ground Staff Executive Ground Handling Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Airport Supervisor Cabin Crew Air Cargo
As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.
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Hiring Freshers || Air Cargo Executive

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Visakhapatnam
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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Hiring Freshers || Air Cargo Executive

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff Airport Operation
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive Airport Staff Airport Cargo
As an Air Ticketing Executive based in Kannur, you will play a vital role in the travel industry by assisting customers with their air travel needs. This position is ideal for individuals looking to start their careers in ticketing and travel services, welcoming candidates with varying levels of experience.Key Responsibilities:- Ticket Booking: Handle customer requests for flight bookings by accessing the airline reservation system, ensuring accuracy in details such as dates and passenger information.- Customer Support: Provide support to customers by answering inquiries related to flight schedules, prices, and changes to bookings, ensuring a positive travel experience.- Documentation: Assist customers with the necessary travel documents and procedures, guiding them through check-in and boarding requirements.- Problem Resolution: Address any issues that arise during the booking process or travel, working promptly to find solutions and ensure customer satisfaction.- Collaboration: Work alongside a team of fellow executives to streamline operations and share knowledge about available travel options and special offers.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers. Attention to detail is essential for managing bookings accurately. A problem-solving attitude will help address customer concerns efficiently. Being able to work in a team environment is important, as collaboration with colleagues will enhance service delivery. A willingness to learn about the travel industry is encouraged, regardless of previous experience.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Hisar
Housekeeping Air Ticketing Ground Handling Airport Operation Personality Development Internal Communication Ground Management Aviation Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Google API Good Communication Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader
We are looking for a Ground Staff Executive in Hisar, India. This role is ideal for individuals with 0 to 5 years of experience and a minimum education of 10th grade. You will play a key role in ensuring smooth operations at the airport or related facilities.Key Responsibilities:1. Passenger Assistance: You will help passengers with check-in procedures, baggage handling, and provide information about flights. Your friendly approach will make passengers feel welcome and informed.2. Baggage Management: You will ensure that all luggage is correctly tagged and loaded onto the right flights. This involves coordinating with other ground staff and ensuring timely deliveries.3. Safety Compliance: It is essential to follow safety regulations and protocols at all times. You will be trained on safety procedures to ensure a secure environment for both staff and passengers.4. Customer Service: Providing excellent customer service is vital. You will address passenger queries and resolve any issues that may arise during their journey.Required Skills and Expectations:Candidates should have strong communication skills and the ability to work as part of a team. A good physical condition is important, as the role may require standing for extended periods and handling luggage. Attention to detail and a commitment to customer satisfaction are essential to succeed in this role. Adaptability and a positive attitude will help you thrive in a fast-paced environment.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Sivasagar
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Airport Cargo Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Ground Management Good Communication
We are looking for a Ground Staff Executive to join our team in Sivasagar, India. This is an entry-level position suitable for individuals who have recently completed their 12th grade education. The role requires dedication and a strong commitment to providing excellent service.nnKey responsibilities include:nn1. Passenger Handling: Assist passengers with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.n2. Customer Service: Provide information and support to passengers regarding flights, schedules, and airport facilities, maintaining a friendly and professional demeanor.n3. Coordination: Collaborate with various departments to ensure effective communication and resolution of any passenger issues or concerns.n4. Safety Compliance: Adhere to all safety regulations and procedures to create a secure environment for both passengers and staff.nnTo thrive in this role, candidates should possess strong communication skills, a positive attitude, and the ability to work well under pressure. A keen sense of responsibility and attention to detail is important, as is the ability to work effectively in a team. The ideal candidate is a quick learner, adaptable, and eager to contribute to a dynamic work environment. Must be willing to work full-time from the office. Previous experience is not required, making this an excellent opportunity for fresh graduates to start their career in the aviation industry.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
and Flight Information Airport Ramp Ground Staff Activities Ground Operation Ground Management Ticketing Reservation Air Ticketing Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Information Desk Executive to provide exceptional customer service at our Patna airport location. This role requires a friendly and proactive individual to assist travelers and ensure a smooth airport experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with their inquiries, providing accurate information regarding flight schedules, boarding gates, and airport facilities.2. Problem Solving: Address and resolve passenger concerns or complaints promptly, ensuring a positive experience for all travelers.3. Information Dissemination: Maintain up-to-date knowledge of airline services, safety protocols, and airport regulations to provide reliable information.4. Communication: Coordinate with airline staff and other airport services to relay important updates and help passengers navigate through the airport.5. Documentation: Keep records of visitor queries and feedback to improve services and report any recurring issues to management.Required Skills and Expectations:Candidates should possess effective communication skills and the ability to interact confidently with a diverse range of travelers. A positive attitude and strong problem-solving abilities are essential for addressing passenger needs efficiently. Since this role requires working in a fast-paced environment, candidates should remain calm under pressure and show a willingness to learn. Being a 12th pass is the minimum educational requirement, and prior customer service experience is a plus but not mandatory.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Aviation Airport Cargo Air Cargo
Air Cargo Executive - Job DescriptionSalary Range: 4,00,000 - 8,00,000 per yearJob Type: Full-TimeIndustry: Aviation / Airport / Air Cargo & LogisticsJob ResponsibilitiesHandle air cargo booking, shipment processing, and documentation.Coordinate cargo receiving, storage, loading, and dispatch.Prepare and verify Air Waybills (AWB), invoices, packing lists, and cargo documents.Coordinate with airlines, freight forwarders, customs, and ground-handling teams.Track cargo shipments and provide status updates to customers.Ensure cargo is handled according to airport safety and security procedures.Check cargo weight, dimensions, labels, and packaging.Handle import/export cargo documentation and basic customs procedures.Resolve shipment delays, documentation issues, and customer queries.Maintain accurate cargo records and daily reports.Coordinate with warehouse and ramp teams for timely cargo movement.Required SkillsGood communication and customer-service skills.Basic knowledge of air cargo operations and logistics.Knowledge of MS Office/Excel and cargo-management systems.Good documentation and organizational skills.Ability to work under pressure and meet shipment deadlines.Willingness to work in rotational shifts, including weekends and holidays.Educational QualificationGraduate in any discipline.Diploma/Degree in Aviation, Logistics, Supply Chain Management, or Cargo Management is an advantage.Career GrowthAir Cargo Executive Senior Cargo Executive Cargo Supervisor Cargo Manager Airport Cargo Operations Manager
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Hiring Freshers || Air Ticketing Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Ranchi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Relationship Ticket Booking Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Cargo Handling Airport Cargo Hospitality Customer Service Aviation Security Personality Development
We are looking for an Airport Ticketing Executive to join our team in Ranchi, India. This role is perfect for individuals who have completed their 12th grade and are eager to begin their career in the aviation industry, with opportunities for growth and skill development.nnKey Responsibilities:nn1. Ticketing and Reservations: You will manage ticket bookings for passengers, ensuring accurate details are entered and confirming reservations as needed.nn2. Customer Assistance: Provide exceptional service by assisting customers with their queries regarding flights, fares, and ticketing processes.nn3. Documentation: Handle necessary travel documentation, ensuring compliance with airline policies and regulations.nn4. Coordination with Airlines: Regularly communicate with various airlines to stay updated on flight schedules and ticket availability.nn5. Problem Solving: Address any issues that arise concerning ticketing or passenger travel, employing strong problem-solving skills to find solutions.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact effectively with customers and team members. Attention to detail is crucial in managing ticket information and ensuring accuracy. Basic knowledge of computer systems is required, as well as the ability to work in a fast-paced environment. A customer-focused mindset and a willingness to learn are essential for success in this role. You will work full-time from the office, making a positive impact on our passengers' travel experiences.
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Interview For Air Ticketing Executive || 12th Pass - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Srinagar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Srinagar. This role is ideal for individuals who are passionate about travel and customer service.nnAs an Airport Ticketing Executive, you will be responsible for providing ticketing services to passengers, ensuring a smooth and pleasant travel experience.nnKey Responsibilities:nn- Ticket Booking and Cancellations: You will assist passengers in booking their flights, changing itineraries, and processing cancellations when necessary, ensuring accurate information is conveyed.nn- Customer Service: Providing excellent customer support is crucial. You will answer queries, resolve issues, and offer assistance to passengers, ensuring they feel valued and informed.nn- Documentation: Ensuring all necessary travel documents are correctly processed is vital for compliance. You will manage ticketing documents and maintain updated records.nn- Coordination with Airlines: You will liaise with airline representatives to get the latest updates on flight schedules, availability, and any changes that might affect passengers.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th grade. Strong communication skills are essential, along with a friendly demeanor and the ability to work effectively in a team. Attention to detail and a customer-focused mindset are also important in this role. Ideally, applicants will have between 0 and 5 years of experience, but fresh graduates are also encouraged to apply. Being proactive and adaptable to fast-paced environments will help you succeed in this position.
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Online For Air Ticketing Executive Jobs (Freshers)

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Deoghar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Customer Relationship
The role of an Airport Ticketing Executive involves assisting customers with ticketing services and providing excellent customer support. It is ideal for individuals looking to start or advance their career in the aviation industry.nnKey Responsibilities:nn- Customer Service: Greet and assist passengers at the airport, addressing their inquiries and providing information about flights and ticketing processes.n n- Ticket Booking: Ensure accurate booking of tickets for domestic and international flights using reservation systems, confirming details with customers.n n- Documentation: Handle necessary paperwork and ensure all tickets and relevant travel documents are processed correctly and maintained securely.n n- Problem Resolution: Address customer complaints or issues related to ticketing, offering satisfactory solutions and maintaining a positive experience for travelers.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and can have 0 to 5 years of experience in a relevant field. Good communication skills are essential, enabling clear interaction with customers. Attention to detail is crucial for maintaining accurate records and handling ticketing efficiently. A strong customer service orientation is necessary to provide a pleasant experience for passengers. Proficiency in using computers and ticketing software is also important for managing bookings and checking flight availability. Candidates should be adaptable and ready to work in a fast-paced environment, ensuring timely assistance to all customers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Housekeeping Air Ticketing Internal Communication Personality Development Good Communication
We are looking for a Ground Staff Executive to join our team in Indore. This role is perfect for individuals with a passion for customer service and a desire to work in the aviation industry. Key Responsibilities:1. Passenger Assistance: Provide friendly and efficient support to passengers throughout their travel experience, from check-in to boarding. This includes answering questions, checking travel documents, and ensuring a smooth process.2. Check-in Services: Manage the check-in process by verifying passenger details, issuing boarding passes, and handling baggage efficiently. You will play a crucial role in making sure flights depart on time.3. Customer Service: Address passenger inquiries and resolve any issues that may arise during their journey. You will need to remain calm and professional, even in stressful situations.4. Safety Procedures: Ensure that all safety protocols are followed at the airport. You will be responsible for conducting safety checks and assisting in emergency procedures when necessary.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education, with 0 to 2 years of experience in customer service preferred. Strong communication skills in English and the local language are essential. Applicants must be friendly, punctual, and able to work well in a team. A neat appearance and a positive attitude are important, as you will represent the company to passengers. Additionally, candidates should be flexible with work hours, including weekends and holidays.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Housekeeping Air Ticketing Personality Development Good Communication Internal Communication
As a Ground Staff Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your tasks will include:- Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to enhance their travel experience.- Safety Protocols: Ensure compliance with safety and security regulations at all times, helping to maintain a secure environment for both passengers and staff.- Issue Resolution: Address passenger queries and complaints effectively, ensuring timely and satisfactory solutions to enhance travel experience.- Coordination with Team: Work closely with other ground staff and departments to coordinate flight operations and manage passenger flow smoothly.- Documentation: Assist in preparing and processing various documents related to flight operations, ensuring accuracy and timely submissions.To succeed in this role, you should have the following skills and expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with passengers and team members effectively.- Customer Service Orientation: A positive attitude and eagerness to help others, ensuring that passengers feel valued and cared for throughout their journey.- Basic Computer Skills: Familiarity with basic computer operations will assist in managing booking systems and communication tools.- Team Player: Ability to work collaboratively in a team environment while also being capable of taking initiative when needed.- Attention to Detail: Keen attention to detail to ensure all processes are conducted smoothly and without errors.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Housekeeping Air Ticketing Internal Communication Personality Development Good Communication
We are looking for a dedicated Ground Staff Executive in Bhopal, India, to support airport operations. This role is ideal for individuals with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Customer Service: Assist passengers with check-in, baggage handling, and answering queries to ensure a positive travel experience.2. Airport Operations: Support the efficient functioning of all ground operations, including coordinating with various departments to ensure safety and compliance.3. Baggage Handling: Ensure the proper handling and loading of baggage, ensuring it reaches the correct flight and is delivered to the passengers in a timely manner.4. Boarding Procedures: Oversee the boarding process, ensuring it runs smoothly and efficiently while following security protocols.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential to promote a welcoming atmosphere. Basic problem-solving skills will help in addressing passenger concerns efficiently. Being detail-oriented is necessary to handle various tasks accurately and maintain high standards of service. Candidates must be able to work in a fast-paced environment and be flexible regarding working hours, including weekends and holidays. A strong sense of responsibility and a team-oriented mindset are critical for success in this role.
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Ground Staff (Freshers) Vadodara

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vadodara
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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Hiring Freshers || Ground Staff

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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Air Cargo Executive Fresher

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Cargo Executive Air Cargo Cargo Supervisor Cargo Manager Cargo Officer Cargo Handling Cargo Assistant Freight Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Operations Ground Staff Airport Operation
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:HyderabadJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 20,000 - 25,000 per month- Experienced: 25,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Indore
Air Cargo Air Cargo Executive Cargo Assistant Cargo Associate Cargo Supervisor Airport Cargo Cargo Warehouse Cargo Staff Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Head Logistics Logistics Supervisor Logistics Incharge
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:IndoreBhopalGwaliorJabalpurKhajurahoRewaSatnaRaipurPatnaJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 35,000 per month- Experienced: 35,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Cargo Air Cargo Executive Cargo Assistant Cargo Associate Cargo Supervisor Airport Cargo Cargo Warehouse Cargo Staff Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Head Logistics Logistics Supervisor Logistics Incharge
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:HyderabadKannurKochiKozhikodeThiruvananthapuramBegumpetWarangalPuducherryPort BlairJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 35,000 per month- Experienced: 35,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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Air Cargo Executive Jobs For Freshers - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Air Cargo Airport Cargo Aviation
We are looking for a motivated Air Cargo Executive to join our team in Kolkata. This role is ideal for candidates who have recently completed their 12th grade and are eager to start a career in the air cargo industry. Key Responsibilities:1. Documentation Management: You will handle important air cargo documents like bills of lading and customs declarations. Ensuring all paperwork is accurate and organized is crucial for smooth operations.2. Coordination with Airlines: Working closely with airline representatives to schedule flights and manage cargo bookings. Clear communication is essential to ensure that shipments are processed quickly.3. Customer Service: Providing assistance to customers regarding their air cargo needs, including tracking shipments and addressing inquiries. A friendly and professional attitude will enhance customer satisfaction.4. Data Entry and Reporting: Entering shipment details into our tracking systems and generating reports. Attention to detail is important to keep records precise.5. Problem Solving: Addressing any issues related to shipment delays or document discrepancies. You will need to think quickly to resolve problems efficiently.Required Skills and Expectations:The ideal candidate should have strong communication skills and be detail-oriented. Basic computer knowledge is essential for data entry tasks. You should be a quick learner, able to work in a team, and show a willingness to grow in the logistics sector. A proactive attitude and reliability are essential for success in this role.
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Ground Staff Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
We are seeking a Ground Staff Executive in Kolkata. This entry-level position is ideal for individuals with a 12th-grade education and little to no work experience. As a key part of our ground operations team, you will facilitate various tasks to ensure a smooth airport experience for passengers.Key Responsibilities:1. Customer Service: Provide friendly and professional assistance to passengers at the airport, including check-in, baggage handling, and guidance to various services.2. Ticketing and Boarding: Ensure accurate ticketing procedures and assist with boarding processes, checking for valid documents and luggage compliance.3. Luggage Handling: Manage baggage of passengers, ensuring it is loaded and unloaded promptly and safely.4. Safety Protocols: Adhere to all safety and security regulations, ensuring that protocols are followed during all ground operations.5. Communication: Collaborate effectively with team members and other departments to address passenger queries and resolve issues promptly.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact well with passengers and colleagues. A customer-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills are necessary for handling booking systems and maintaining records. Punctuality, reliability, and a professional demeanor are crucial, as the role involves direct engagement with passengers and teamwork. A positive attitude and flexibility to work various shifts are also expected.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Varanasi
Airport Operation Customer Service Air Cargo Ground Staff Activities Ground Management Ground Handling Ground Manager Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Airport Ramp Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
We are seeking a Ground Staff Supervisor to oversee operations at our facility in Varanasi, India. This is a full-time position suitable for candidates with 0 to 5 years of experience and a minimum education of 10th pass.nnThe Ground Staff Supervisor will be responsible for managing and coordinating daily activities of ground staff to ensure efficient service delivery. You will supervise staff operations, ensuring adherence to safety and quality standards, while also providing training and guidance to team members.nnKey responsibilities include:nn1. Supervising Ground Staff: Oversee daily tasks and ensure that all duties are performed efficiently and accurately.n2. Operational Coordination: Work with other departments to facilitate smooth operations, addressing any issues that arise promptly.n3. Training and Development: Provide training to new employees and ongoing coaching to existing staff to enhance their skills and productivity.n4. Monitoring Performance: Evaluate staff performance regularly, offering feedback and identifying areas for improvement.n5. Ensuring Compliance: Ensure that all activities comply with company policies and safety regulations, maintaining a safe work environment.nnRequired skills and expectations:nnCandidates should possess strong leadership abilities and excellent communication skills. The ability to work under pressure and adapt to changing situations is essential. A collaborative spirit and problem-solving mindset are also key to succeed in this role. Being detail-oriented will help in overseeing operations effectively and maintaining high service quality.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Airport Ticketing Airport Operation Aviation Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive
Join our team as an Airport Representative in Bhubaneswar. This role is perfect for individuals looking to start their career in the airport industry, offering opportunities for growth and development. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in, baggage handling, and addressing queries, ensuring a smooth and pleasant travel experience.n2. Information Distribution: Provide accurate information about flight schedules, terminal services, and airport facilities to travelers, helping them navigate the airport effectively.n3. Support Operations: Collaborate with airport staff to facilitate efficient operations, including managing passenger flow and coordinating with other departments as needed.nnRequired Skills and Expectations:nnCandidates should be clear communicators, able to interact positively with diverse groups. A friendly demeanor is essential for delivering exceptional customer service. Basic problem-solving skills are important for addressing passenger inquiries and resolving issues quickly. Successful candidates should demonstrate a strong commitment to teamwork and be adaptable to changing situations in a fast-paced environment. A minimum educational qualification of passing the 10th grade is required for this full-time position, which involves working at the airport office. Both experienced individuals and those new to the workforce are encouraged to apply, as training will be provided to support your success in this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Chandigarh
Air Ticketing Airport Ticketing Airport Operation Aviation Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive
As an Airport Representative in Chandigarh, you will serve as the first point of contact for travelers. Your role is crucial in ensuring a smooth and pleasant experience for passengers arriving at or departing from the airport.nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers at the airport and provide them with important information about flights, check-in procedures, and baggage handling to ensure they have all the necessary details for their journey.nn2. Customer Service: Address any questions, concerns, or issues that passengers may have. This includes helping resolve problems efficiently and ensuring passengers feel valued and supported.nn3. Coordination with Airlines: Work closely with airline staff to facilitate check-ins, boarding, and other passenger services, ensuring that all operations run smoothly and on time.nn4. Documentation: Assist with the preparation and management of important documents related to passenger travel, such as boarding passes and baggage tags.nn5. Monitoring Flight Information: Keep track of flight schedules and updates, and communicate any changes to passengers effectively.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and the ability to interact with people from diverse backgrounds. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail and strong organizational skills are crucial for managing documentation and monitoring flight information. A positive attitude and the ability to work in a team environment are also important.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Deoghar
Aviation Airport Cargo Air Cargo
As an Air Cargo Executive, you will play a crucial role in ensuring smooth operations in the air cargo department. Your main responsibilities will include:- Processing Shipments: You will be responsible for preparing necessary documents for air cargo shipments, ensuring all details are accurate and compliant with regulations.- Coordinating with Customers: You will interact with customers to provide updates on their cargo, address inquiries, and resolve any issues that may arise during the shipping process.- Tracking Shipments: You will monitor the location and status of cargo in transit, using tracking systems to keep both the team and customers informed.- Managing Inventory: You will help maintain accurate records of cargo in the warehouse, including checking incoming and outgoing shipments to meet inventory requirements.- Ensuring Safety and Security: You will follow all safety protocols and regulations to ensure the secure handling and transportation of cargo.Candidates should possess the following skills and expectations:- Attention to Detail: You must pay close attention to details, as accurate documentation and tracking are critical in air cargo operations.- Communication Skills: Strong verbal and written communication abilities are necessary for effective interaction with customers and team members.- Problem-Solving Skills: You should be able to identify issues quickly and propose practical solutions to ensure efficient operations.- Basic Computer Skills: Familiarity with basic computer applications and tracking software is essential for handling paperwork and managing shipments.Overall, a proactive attitude and willingness to learn are key to success in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aviation Airport Cargo Air Cargo
As an Air Cargo Executive, you will play a key role in facilitating air freight operations. Your primary goal will be to ensure that cargo is handled efficiently and safely. The following are your key responsibilities:- Manage Cargo Documentation: You will prepare and process necessary documents for air cargo shipments, ensuring accuracy and compliance with regulations.- Coordinate Shipment Logistics: You will liaise with airlines, freight forwarders, and customers to organize the timely arrival and departure of cargo.- Track Shipments: It is your responsibility to monitor and update the status of shipments, keeping both clients and management informed about their cargo.- Customer Service: You will address customer inquiries and resolve issues related to air cargo, ensuring a positive experience for clients.- Assist in Packing and Labeling: You will aid in the packing and labeling of cargo, following standard procedures to ensure safe transport.To excel in this role, you should possess strong communication skills to interact effectively with clients and colleagues. Attention to detail is crucial, as accuracy in documentation is vital for compliance. Basic computer skills are necessary for managing shipment records and tracking systems. A proactive attitude and the ability to work in a team are essential for addressing challenges that may arise during operations. Finally, a willingness to learn and adapt in a fast-paced environment is important for success in this position.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Siliguri
Aviation Airport Cargo Air Cargo
As an Air Cargo Executive, you will play a vital role in supporting our air freight operations. Your primary focus will be on facilitating air cargo movements from origin to destination while ensuring compliance with regulations and maintaining high customer satisfaction. Key Responsibilities:- Cargo Coordination: Assist in the planning and coordination of air cargo shipments to ensure timely delivery to clients. You will need to track shipments and manage schedules to meet deadlines.- Documentation Handling: Prepare and maintain all necessary documentation, including air waybills and customs clearance paperwork. Accurate paperwork is crucial for compliance with aviation regulations.- Customer Interaction: Communicate with clients regarding shipment status and respond to inquiries. Building good relationships with customers will help in providing excellent service and retaining clients.- Cargo Tracking: Utilize tracking systems to monitor the progress of shipments and resolve any issues that may arise during transport. Quick problem-solving will be essential for this responsibility.- Collaboration with Airlines and Agents: Work closely with airline representatives and freight agents to negotiate rates and ensure optimal transport solutions. Strong negotiation skills will enhance our service offerings.To succeed in this role, you should possess good communication skills, be detail-oriented, and have a basic understanding of air cargo operations. Ability to work under pressure and handle multiple tasks effectively is important. A positive attitude and willingness to learn will greatly benefit your career in this field. Previous experience in logistics or customer service is a plus, but not required.
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