Job Description

key responsibilities and duties

outbound calling (primary focus):

initiate outbound calls to prospective customers using prepared lists and scripts to introduce and promote the company's products or services.

conduct cold calling to generate new sales leads and opportunities.

follow up with existing customers or leads generated through marketing campaigns to encourage sales or appointments.

customer engagement & sales:

explain the features, advantages, and benefits of products/services clearly and persuasively.

ask targeted questions to understand customer requirements and needs.

handle customer objections, concerns, and uncertainties effectively to convert calls into sales or qualified leads.

achieve or exceed daily, weekly, and monthly targets for calls, lead generation, or sales.

inbound handling (where applicable):

receive inbound calls from customers or prospects to address general inquiries, provide information, or resolve basic issues.

provide excellent customer service to ensure a positive customer experience.

data management & reporting:

accurately record and update all customer interactions, including details of the conversation, follow-up status, and customer information in the crm (customer relationship management) system.

maintain the database of customers and prospective clients on a regular basis.

prepare and submit daily call activity reports to the team leader or sales manager.
  • Experience

    0 - 5 Years

  • No. of Openings

    2

  • Education

    Graduate (B.A, B.B.A, B.Com, B.Sc)

  • Role

    Telecaller

  • Industry Type

    Real Estate / Property / Construction

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner,nashik

About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.
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