job description: telesales executive
position: telesales executive
location: kalyan nagar, bangalore
experience: 0 - 1 years
languages required: hindi, english
key responsibilities
customer interaction:
make outbound calls to potential and existing customers to explain products or services.
answer incoming inquiries and resolve customer queries.
lead generation:
identify and qualify leads from call responses.
maintain a database of customer information for follow-ups.
sales support:
promote company offerings to increase product or service adoption.
meet daily/weekly/monthly call and sales targets.
customer relationship management:
build and maintain positive relationships with customers.
handle customer concerns and escalate issues to the relevant department when required.
documentation:
maintain accurate records of calls, interactions, and customer feedback.
prepare daily and weekly reports for review.
key skills and competencies
languages: proficiency in hindi and english (both spoken and written).
communication: excellent verbal communication skills and an engaging phone presence.
persuasion: ability to influence and convince customers effectively.
problem-solving: quick thinker with the ability to address customer concerns efficiently.
computer skills: basic knowledge of ms office and crm tools is preferred.
time management: ability to prioritize and manage multiple tasks.
preferred qualifications:
high school diploma or equivalent (bachelor's degree is a plus).
prior experience in telecalling, customer support, or sales is an advantage but not mandatory.
what we offer:
competitive salary with performance-based incentives.
friendly work environment and growth opportunities.
comprehensive training to enhance communication and sales skills.
if you are confident, self-motivated, and enjoy interacting with people, we would love to hear from you!
Experience
0 - 1 Years
No. of Openings
2
Education
Higher Secondary, B.B.A, B.Com
Role
Tele Sales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office