We are looking for a dedicated Telecalling Executive to join our team in Ganeshguri, Guwahati. This role involves making outbound calls to potential clients to promote our products and services.
As a Telecalling Executive, you will be responsible for communicating with customers over the phone, explaining our offerings, and answering any questions they may have. You will also update and maintain customer information in our database. Additionally, you will work to meet daily and weekly calling targets while ensuring a high level of customer satisfaction.
Key responsibilities include:
1. **Outbound Calling**: Make calls to prospective clients, introduce our products, and encourage them to consider making a purchase.
2. **Customer Interaction**: Engage with customers to address their inquiries, provide information, and clarify any doubts they have regarding our services.
3. **Data Management**: Update customer details and interaction records accurately in our database for effective follow-up actions.
4. **Target Achievement**: Strive to reach individual and team targets by maintaining a steady flow of calls and customer engagements.
5. **Feedback Collection**: Gather feedback from customers post-interaction to help improve our services.
To succeed in this role, you should possess excellent communication skills, a friendly phone manner, and the ability to engage customers effectively. A positive attitude, willingness to learn, and a basic understanding of sales processes are essential. A minimum education of 12th grade is required, and prior experience in telecalling is a plus but not mandatory.
Experience
0 - 2 Years
No. of Openings
15
Education
12th Pass
Role
Tele Caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBER*--6001417350