Key Responsibilities:
Customer Engagement and Relationship Management:
Serve as the primary contact for strategic clients, providing bespoke,
value-driven solutions.
Formulate and implement an effective customer engagement strategy
to enhance customer satisfaction and retention.
Order Acquisition:
Engage with prospective and existing clients to promote 's
solutions and secure product orders.
Apply persuasive communication and negotiation skills to drive successful
deal closures.
Strategic Account Growth:
Collaborate with different teams within the company to uncover
growth opportunities within existing strategic accounts.
Develop and implement plans to foster business expansion with key clients
and boost customer lifetime value.
Data Analysis and Insights:
Harness data to monitor customer success metrics, discern trends, and
apply insights to enhance customer experiences.
Prepare regular reports for senior management, offering
data-backed suggestions for continuous improvement.
Client Advocacy:
Represent the voice of the customer within the organization, advocating for
their needs and influencing product and service improvements.
Requirements:
Bachelor's degree in business, marketing, or related field. A Master's
degree is preferable.
Excellent communication and interpersonal skills with a knack for building
strong relationships at all levels.
Proven track record in driving customer satisfaction, retention, and
revenue growth.
Data-driven mindset with proficiency in using data and insights for
strategic decision-making.
Proven ability to secure orders and meet sales targets.
Join us at and play a vital part in the procurement revolution resonating with
quality and trust worldwide. We provide an equal opportunity environment and invite
applicants from diverse backgrounds. If you are ready for an exciting challenge and
meet the requisite skills, we encourage you to apply. Please submit your resume and a
cover letter outlining your relevant experience and vision for contributing to our mission
as the Assistant Manager of Business Development