Factori

Padmanabhanagar, Bangalore

Key Responsibilities:Customer Engagement and Relationship Management: Serve as the primary contact for strategic clients, providing bespoke,value-driven solutions. Formulate and implement an effective customer engagement strategyto enhance customer satisfaction and retention.Order Acquisition: Engage with prospective and existing clients to promote factori.com'ssolutions and secure product orders. Apply persuasive communication and negotiation skills to drive successfuldeal closures.Strategic Account Growth: Collaborate with different teams within the company to uncovergrowth opportunities within existing strategic accounts. Develop and implement plans to foster business expansion with key clientsand boost customer lifetime value.Data Analysis and Insights: Harness data to monitor customer success metrics, discern trends, andapply insights to enhance customer experiences. Prepare regular reports for senior management, offeringdata-backed suggestions for continuous improvement.Client Advocacy: Represent the voice of the customer within the organization, advocating fortheir needs and influencing product and service improvements.Requirements: Bachelor's degree in business, marketing, or related field. A Master'sdegree is preferable. Excellent communication and interpersonal skills with a knack for buildingstrong relationships at all levels. Proven track record in driving customer satisfaction, retention, andrevenue growth. Data-driven mindset with proficiency in using data and insights forstrategic decision-making. Proven ability to secure orders and meet sales targets.Join us at factori.com and play a vital part in the procurement revolution resonating withquality and trust worldwide. We provide an equal opportunity environment and inviteapplicants from diverse backgrounds. If you are ready for an exciting challenge andmeet the requisite skills, we encourage you to apply. Please submit your resume and acover letter outlining your relevant experience and vision for contributing to our missionas the Assistant Manager of Business Development.

Key Responsibilities:Customer Engagement and Relationship Management: Serve as the primary contact for strategic clients, providing bespoke,value-driven solutions. Formulate and implement an effective customer engagement strategyto enhance customer satisfaction and retention.Order Acquisition: Engage with prospective and existing clients to promote factori.com'ssolutions and secure product orders. Apply persuasive communication and negotiation skills to drive successfuldeal closures.Strategic Account Growth: Collaborate with different teams within the company to uncovergrowth opportunities within existing strategic accounts.Develop and implement plans to foster business expansion with key clientsand boost customer lifetime value.Data Analysis and Insights: Harness data to monitor customer success metrics, discern trends, andapply insights to enhance customer experiences. Prepare regular reports for senior management, offeringdata-backed suggestions for continuous improvement.Client Advocacy: Represent the voice of the customer within the organization, advocating fortheir needs and influencing product and service improvements.Requirements: Bachelor's degree in business, marketing, or related field. A Master'sdegree is preferable. Excellent communication and interpersonal skills with a knack for buildingstrong relationships at all levels. Proven track record in driving customer satisfaction, retention, andrevenue growth. Data-driven mindset with proficiency in using data and insights forstrategic decision-making. Proven ability to secure orders and meet sales targets.Join us at factori.com and play a vital part in the procurement revolution resonating withquality and trust worldwide. We provide an equal opportunity environment and inviteapplicants from diverse backgrounds. If you are ready for an exciting challenge andmeet the requisite skills, we encourage you to apply. Please submit your resume and acover letter outlining your relevant experience and vision for contributing to our missionas the Assistant Manager of Business Development