Job Description

i. position summary

the front office executive is responsible for managing the reception area, handling all incoming and outgoing communications, and providing excellent customer service and administrative support. they are the professional face and voice of the company.

ii. key responsibilities

a. guest and visitor management

greeting: warmly greet and welcome all visitors, clients, and guests, directing them to the appropriate person or department.

check-in/check-out (hospitality): process guest arrivals and departures, assign rooms, handle key management, and accurately settle guest folios and payments.

security: maintain visitor logs, issue temporary access cards, and follow security protocols to ensure only authorized personnel enter the premises.

liaison: act as a central communication point between guests/clients and internal staff.

b. communication and administration

call handling: answer, screen, and forward all incoming phone calls professionally and efficiently, managing a high volume of internal and external communications.

mail & correspondence: receive, sort, and distribute daily mail, deliveries, and courier packages. manage outgoing courier requests.

scheduling: assist with scheduling appointments, meetings, and conference room bookings for staff and management.

filing & documentation: maintain organized physical and electronic filing systems for correspondence, invoices, and administrative documents.

office supplies: monitor and manage inventory of office supplies, initiating timely orders to ensure continuous availability.

c. office upkeep and coordination

appearance: ensure the reception area, common areas, and meeting rooms are tidy, presentable, and well-maintained at all times.

equipment: monitor the functionality of office equipment (., printers, copiers, phones) and coordinate maintenance or repairs as needed.

travel coordination: assist staff with basic travel arrangements, including booking flights, accommodation, and transportation, when required.
  • Experience

    0 - 1 Years

  • No. of Openings

    1

  • Education

    B.A, B.Com, B.Sc, Any Bachelor Degree, M.B.A/PGDM [Hospitality Management]

  • Role

    Front Office Executive

  • Industry Type

    Hospitals / Medical / Healthcare Equipments

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery

About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.
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