i. position summary
the front office executive is responsible for managing the reception area, handling all incoming and outgoing communications, and providing excellent customer service and administrative support. they are the professional face and voice of the company.
ii. key responsibilities
a. guest and visitor management
greeting: warmly greet and welcome all visitors, clients, and guests, directing them to the appropriate person or department.
check-in/check-out (hospitality): process guest arrivals and departures, assign rooms, handle key management, and accurately settle guest folios and payments.
security: maintain visitor logs, issue temporary access cards, and follow security protocols to ensure only authorized personnel enter the premises.
liaison: act as a central communication point between guests/clients and internal staff.
b. communication and administration
call handling: answer, screen, and forward all incoming phone calls professionally and efficiently, managing a high volume of internal and external communications.
mail & correspondence: receive, sort, and distribute daily mail, deliveries, and courier packages. manage outgoing courier requests.
scheduling: assist with scheduling appointments, meetings, and conference room bookings for staff and management.
filing & documentation: maintain organized physical and electronic filing systems for correspondence, invoices, and administrative documents.
office supplies: monitor and manage inventory of office supplies, initiating timely orders to ensure continuous availability.
c. office upkeep and coordination
appearance: ensure the reception area, common areas, and meeting rooms are tidy, presentable, and well-maintained at all times.
equipment: monitor the functionality of office equipment (., printers, copiers, phones) and coordinate maintenance or repairs as needed.
travel coordination: assist staff with basic travel arrangements, including booking flights, accommodation, and transportation, when required.
Experience
0 - 1 Years
No. of Openings
1
Education
B.A, B.Com, B.Sc, Any Bachelor Degree, M.B.A/PGDM [Hospitality Management]
Role
Front Office Executive
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery