Software Troubleshooting Jobs

We are looking for a Support Analyst to join our team in Tamulpur, Assam. This is a full-time, work-from-home position suitable for candidates with 0 to 6 years of experience and a minimum education level of 12th pass. nnThe Support Analyst will be responsible for assisting customers by addressing their queries and resolving issues related to our products and services. nnKey responsibilities include:nn1. Customer Support: Provide timely and effective responses to customer inquiries via email, chat, or phone, ensuring a high level of satisfaction.nn2. Issue Resolution: Troubleshoot and resolve technical issues reported by users while documenting the solutions for future reference.nn3. Documentation: Maintain accurate records of customer interactions, feedback, and resolutions to contribute to process improvements.nn4. Collaboration: Work closely with other teams to escalate complex issues and improve product functionality based on customer feedback.nn5. Continuous Learning: Stay updated on product knowledge and industry trends to provide accurate support and enhance customer experience.nnTo be successful in this role, candidates should possess strong communication skills, a good understanding of customer service principles, and the ability to problem-solve effectively. Proficiency in computer software and the ability to work independently are essential. Attention to detail and a proactive approach to learning and improvement are highly valued.

Major Roles & Responsibilities :-Develop, test, and maintain software applications according to business requirements.Analyze technical requirements and design efficient software solutions.Write clean, scalable, and maintainable code using appropriate programming languages and frameworks.Troubleshoot, debug, and resolve software issues to ensure application reliability.Collaborate with developers, designers, QA teams, and business stakeholders.Perform software testing, code reviews, and quality assurance activities.Maintain and enhance existing applications based on changing business needs.Participate in the complete Software Development Life Cycle (SDLC).Integrate APIs, databases, and third-party services as required.Monitor application performance and implement improvements where necessary.Maintain technical documentation, code repositories, and development records.Follow coding standards, security practices, and software development best practices.Participate in Agile/Scrum meetings, sprint planning, and project discussions.Stay updated with emerging technologies and industry trends.Provide technical support and contribute to continuous process and product improvements.

We are seeking an experienced AV Engineer to join our team in Sukhdev Vihar, Delhi. The ideal candidate will have 3-5 years of experience in audio-visual systems, bringing expertise to provide high-quality support and solutions for various AV projects.Key Responsibilities:1. Installation and Setup: You will be responsible for setting up and configuring audio-visual equipment, including projectors, microphones, speakers, and video conferencing systems, ensuring everything is functioning properly.2. Maintenance and Troubleshooting: Regular maintenance of AV systems is crucial. You will identify and resolve technical issues promptly to minimize downtime and ensure smooth operations for all users.3. Collaboration with Teams: Work closely with project managers, IT staff, and other team members to understand AV requirements for events and installations, providing input on the best equipment and solutions.4. User Training: You will conduct training sessions for users, helping them understand how to operate AV systems effectively and troubleshoot minor issues on their own.5. Documentation: Create and maintain detailed documentation of AV setups, including equipment lists and maintenance logs, to ensure consistency and efficiency for future projects.Required Skills and Expectations:Candidates should hold a graduate degree and have strong knowledge of AV technology and systems. Excellent problem-solving skills and the ability to work collaboratively in a team environment are essential. Effective communication skills will help in training users and coordinating with team members. A customer-focused approach and attention to detail are expected to deliver high-quality service consistently.

We are looking for a dedicated Hardware Engineer to join our team in Ahmedabad. The ideal candidate will work directly with electronic hardware and contribute to our technology projects. Key Responsibilities:- Design Hardware Components: You will create and develop electronic components and systems that meet project specifications and requirements. - Testing and Validation: Conduct tests on hardware to ensure it functions correctly and meets quality standards. This includes troubleshooting and resolving any hardware-related issues.- Collaboration with Team: Work closely with other engineers and team members to integrate hardware components with software and ensure overall system performance.- Documentation: Maintain clear records of designs, tests, and revisions for future reference and project tracking.- Stay Updated: Continuously learn about new technologies and advancements in hardware engineering to improve processes and product offerings.Required Skills and Expectations:Candidates should have a strong understanding of electronic principles and hardware design. Familiarity with tools like schematic design software and circuit simulation is a plus. You should possess problem-solving skills to diagnose and repair hardware issues efficiently. Attention to detail is crucial for creating reliable and accurate designs. As a Hardware Engineer, you will need to work effectively in a team environment, communicating clearly with colleagues. Candidates must be male and are expected to have a commitment to continuous learning, with a readiness to adapt to new challenges. Experience is not mandatory, making this an excellent opportunity for recent graduates or those with up to six years of experience.

Computer Hardware Engineer - Job DescriptionDiagnose and repair laptops, desktops, printers, and other IT hardware.Perform hardware troubleshooting, component replacement, and upgrades.Handle OS installation, software setup, and system configuration.Perform chip-level repair and basic motherboard troubleshooting.Provide on-site and remote technical support to customers.Attend service calls and complete jobs within the required timeline.Maintain job sheets, service reports, and repair records.Test devices after repair and ensure proper functionality.Coordinate with the operations team for parts, updates, and call closure.Provide technical guidance and recommend suitable solutions to customers.

Manage firewall configurations, network security, and access control systems.Install, configure, and maintain CCTV cameras, IP cameras, DVR/NVR, and surveillance systems. Monitor and troubleshoot LAN, WAN, Wi-Fi, routers, switches, printers, scanners, and network devices. Install, update, and troubleshoot operating systems, antivirus, business software, and user applications. Maintain desktops, laptops, servers, backups, user accounts, permissions, and IT assets. Configure and maintain biometric attendance systems and related connectivity issues. Provide technical support through remote access, phone, email, and on-site support. Diagnose and resolve hardware, software, network, and system-related issues within agreed timelines. Track support tickets, document solutions, and coordinate with vendors or internal teams when required.

As a Software Support Engineer, your main responsibility will be to help customers and users with software-related issues. You will be the first point of contact for users who face challenges while using our software, and your goal is to resolve these issues efficiently.Key Responsibilities:- Troubleshoot Software Issues: Identify and resolve software problems reported by customers, ensuring they have a smooth experience.- Provide Technical Support: Offer guidance and assistance to users via phone, email, or chat, addressing any inquiries they may have about the software.- Document Solutions: Record and maintain detailed logs of customer interactions and solutions provided to enhance the knowledge base and improve future support.- Collaborate with Development Teams: Work closely with software developers to report severe issues and provide user feedback for ongoing improvements.- Train Users: Conduct training sessions or create user manuals to educate customers on how to use the software effectively.Required Skills and Expectations:- A bachelors degree in Computer Applications (B.C.A) or Science (B.Sc) is essential for this role.- Freshers are welcome, so you should be eager to learn and develop your skills in software support.- Strong communication skills are important, as you will be interacting with customers regularly.- A basic understanding of software applications and troubleshooting procedures is preferred.- A problem-solving mindset and the ability to work well under pressure are vital for success in this position.

We are hiring a Resident Engineer (L2 - Backup Solution) for F1 InfoTech Pvt. Ltd. at Lodhi Road, Delhi. We are looking for an experienced IT professional with 5+ years of experience in enterprise backup infrastructure, server administration, and storage management. The candidate will be responsible for providing Level-2 onsite support, monitoring backup jobs, performing backup and restore operations, troubleshooting hardware and software issues, managing storage capacity, and ensuring high availability of backup infrastructure. The role also involves incident management, change management, vendor/OEM coordination, documentation, reporting, and participation in disaster recovery activities. Candidates should have hands-on experience with enterprise backup solutions, Windows Server, Active Directory, and storage systems. B.E./B.Tech./MCA with OEM backup solution certification is preferred. This is a full-time onsite role, 6 days working (9:00 AM-6:00 PM), offering a salary of 5-6 LPA along with PF, ESI, health insurance, and career growth opportunities. Immediate joiners will be preferred.If You are Interested Please Share Ur CV

BMS Engineer - Urgent HiringTechnicom Engineers Network is looking for an experienced and technically skilled BMS Engineer to join our team. The candidate will be responsible for handling Building Management System (BMS), Building Automation and HVAC control systems across our projects.Key Responsibilities* Installation, testing and commissioning of BMS and Building Automation systems.* Configuration and monitoring of BMS systems and controllers.* Handling HVAC control systems, sensors, actuators and DDC controllers.* Troubleshooting BMS, HVAC control and communication-related issues.* Carrying out preventive and corrective maintenance of BMS systems.* Working with communication protocols such as BACnet and Modbus.* Coordinating with electrical, HVAC, project and site teams for smooth project execution.* Performing system testing, integration and commissioning at project sites.* Preparing site reports, testing/commissioning documents and other technical records.* Identifying faults and providing appropriate technical solutions.* Ensuring project work is completed according to required quality and safety standards.* Willingness to travel to project sites as required.Required Skills* Strong knowledge of BMS / Building Management Systems.* Hands-on experience in Building Automation.* Knowledge of HVAC Controls and DDC.* Experience in BMS installation, commissioning and troubleshooting.* Knowledge of BACnet / Modbus.* Understanding of sensors, actuators, controllers and BMS panels.* Knowledge of PLC/SCADA will be an added advantage.* Good technical, communication and coordination skills.* Ability to work independently as well as with project/site teams.Educational QualificationDiploma / B.E. / B.Tech in Electrical, Electronics, Instrumentation, Mechanical Engineering or a related field.Experience3-4+ years of relevant hands-on experience in BMS / Building Automation / HVAC Controls is preferred.Candidates with experience in BMS platforms such as Siemens, Schneider, Honeywell, Johnson Controls, Delta, Trane or other similar systems will be preferred.

Job Responsibilities: Marketing our software in all segments as well as increasing the sale of the same, with healthy relation & strong network.1. Cold Calling / Product Marketing / Sales. 2. Passionate for sales, marketing related work.3. Maintaining fruitful relationships with existing customers.4. Familiarizing yourself with all products and services offered by our company.5. Contacting potential clients via email or phone to establish report and set up meetings6. Identifying New Sales Lead7. Collaborate with team members to achieve better results8. Problem solving skill.Note: There are no bond or service agreement terms applicable to this position.If you have strong communication skills, enjoy building client relationships, and are eager to grow in the IT industry, we'd love to connect with you! If you are interested in this opportunity, kindly visit our office for further discussion.

As a Desktop Support Engineer, you will be responsible for providing technical support to computer users within the company. This includes setting up new computers, troubleshooting software and hardware issues, and ensuring all systems are running smoothly. You will also be responsible for maintaining inventory of computer equipment and assisting with network troubleshooting.Key responsibilities:- Install and configure computer hardware and software- Troubleshoot technical issues and provide timely solutions- Maintain and update inventory of computer equipment- Assist with network troubleshooting and setupRequired skills and expectations:- 1-7 years of experience in desktop support- I.T.I. education- Strong knowledge of computer hardware and software- Excellent problem-solving skills- Ability to work independently and in a team- Good communication skills- Willingness to work full time and in an office setting- Male candidates preferred

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure.Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers.Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rulesIn-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

Junior Computer Hardware EngineerKey ResponsibilitiesInstallation, maintenance, and repair of computer systems and peripheralsDiagnosing hardware faults and providing timely solutionsAssembling and upgrading systemsNetwork troubleshooting (basic to advanced for senior role)Ensuring smooth functioning of IT infrastructureRequirementsFor Junior Engineer:Diploma/Certification in Hardware & NetworkingBasic knowledge of computer hardware and troubleshootingFreshers or 0-2 years experienceFor Senior Engineer:2+ years of hands-on experience in hardware engineeringStrong troubleshooting and diagnostic skillsKnowledge of networking, servers, and system managementAbility to handle independent assignmentsCandidates will have to visit the client's venue to troubleshoot and solve the hardware issues

We are looking for a motivated and skilled Laptop Service Engineer to join our team in Mumbai. This role is ideal for individuals who have a passion for technology and are eager to learn. You will mainly be responsible for troubleshooting and repairing laptops to ensure they function optimally.Key Responsibilities:1. Diagnosing Issues: You will identify hardware and software problems in laptops by performing thorough inspections and tests.2. Repairing Hardware: You will replace or repair faulty components, such as keyboards, displays, and circuit boards, ensuring all repairs meet quality standards.3. Software Installation: You will install and configure operating systems and necessary software, ensuring laptops are ready for use by customers.4. Customer Support: You will provide assistance to customers by explaining repairs and answering any questions they may have about their devices.5. Maintaining Records: You will keep accurate records of repairs and services completed, including updating the inventory of parts used.Required Skills and Expectations:Candidates should be familiar with basic laptop hardware and software systems. Attention to detail is critical to ensure the quality of repairs. Strong problem-solving skills and the ability to work under pressure are essential. As this is an entry-level position, a willingness to learn and adapt is highly valued. Male candidates are preferred for this position, and applicants should have completed at least the 10th grade.

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure. Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers. Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rules In-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

Key ResponsibilitiesHardware Installation and Maintenance Install, configure, and maintain computer hardware, peripheral devices, andelectronic systems. Perform preventive and corrective maintenance for desktops, laptops, printers,servers, and related equipment. Ensure proper hardware performance, upgrades, and replacements as required. Manage hardware inventory, spare parts, and asset tracking processes.Testing and Troubleshooting Diagnose and resolve complex hardware issues and system failures eiciently. Conduct detailed hardware testing, system diagnostics, and root cause analysis. Use advanced diagnostic tools and testing equipment for troubleshooting. Ensure timely resolution of hardware-related incidents and minimize downtime.Technical Support Provide advanced technical support for hardware and system-related issues. Support end-users with hardware configurations, software installations, andtechnical guidance. Coordinate with vendors and service providers for repairs and warranty-relatedmatters. Mentor and guide trainee and junior hardware engineers.Documentation and Reporting Maintain accurate records of hardware assets, maintenance activities, andtechnical documentation. Prepare technical reports, maintenance logs, and troubleshootingdocumentation. Develop and update standard operating procedures for hardware support andmaintenance.Safety and Compliance Ensure compliance with safety standards, ESD (Electrostatic Discharge)precautions, and organizational policies. Maintain a safe and organized work environment while handling hardwarecomponents and tools. Ensure adherence to quality standards and technical best practices.Process Improvement and Learning Recommend improvements in hardware processes, maintenance practices, andsystem reliability. Stay updated with the latest hardware technologies, tools, and industry trends. Participate in technical training programs and knowledge-sharing sessions.

OverviewAble to troubleshoot hardware problems, and able to support hardware team, able to give technical support and telephone support. He is responsible to keep uptime of all respective stations. He is responsible to maintain up-time for all respective station. He have hardware knowledge. He can able to maintain computer hardware. Ready for travelling in KarnatakaJob DescriptionAble to keep 90% up-time off all station Maintain station up time, sound level, daily reporting collecting document on time, station visit and feedback report to be fill up monthly. Networking Knowledge, Hardware Networking skills