Customer Support Executive Jobs

Job Description - Non-Voice & Voice Process Executive (Fresher)Company: WoodRock Infotech Pvt. Ltd.Location: DehradunJob OverviewWe are hiring freshers for our Non-Voice (Chat & Email) Process. This role is perfect for candidates with strong written communication skills who are looking to begin a career in customer support.Salary15,000 CTC for chat16,000 CTC for voiceShiftFlexible Rotational Shifts including nightKey ResponsibilitiesRespond to customer queries through Chat and Email.Provide accurate and timely resolutions.Maintain service quality standards.Escalate unresolved customer concerns.Follow company processes and quality guiEligibilityGraduate or UndergraduateGood written English communicationBasic computer knowledgeGood typing speed preferredPositive attitude and willingness to learnFlexible to work in rotational shiftsWhy Join Us?Comprehensive TrainingCareer Growth OpportunitiesFriendly Work CulturePerformance-Based IncentivesApply Now

We are looking for a Customer Support Executive to join our team in Juinagar, Navi Mumbai. If you are a recent graduate or have limited experience, this role is a great opportunity to begin your career in customer service.In this position, you will be responsible for addressing customer inquiries and resolving issues promptly. You'll engage with customers through various channels, providing information and assistance as needed. Your goal will be to ensure a positive customer experience while maintaining the company's standards.Key Responsibilities include:- Responding to customer queries: You will address customer questions and concerns efficiently to provide a satisfactory resolution.- Maintaining customer records: Accurately record customer interactions and follow up on unresolved issues to ensure continued service quality.Required Skills and Expectations:Candidates must be recent graduates with strong communication skills and a friendly demeanor. A commitment to customer satisfaction is crucial. You should be comfortable working from the office in a structured environment. Familiarity with customer support tools or software is preferred but not mandatory.This is a full-time position, with work from the office required. Working hours and additional details about shifts will be communicated during the interview. We appreciate candidates who demonstrate a proactive attitude and a willingness to learn in a dynamic work setting.

Job SummaryWe are looking for an experienced Customer Support Executive to handle assigned customer support activities and client processes for organizations in the banking and NBFC sector.Key ResponsibilitiesHandle assigned customer support and service-related activities.Understand customer/service requirements and provide appropriate assistance as per defined processes.Communicate professionally through assigned communication channels.Maintain accurate customer records and documentation.Follow client-specific SOPs, processes and quality standards.Coordinate with internal teams for timely resolution of issues.Escalate complex or unresolved matters to the Team Leader.Maintain confidentiality of customer and business information.Achieve assigned productivity, quality and service targets.Requirements0-2 years of experience in customer support/customer service.Experience in banking, NBFC, BPO, financial services or related industries will be preferred.Good verbal and written communication skills.Strong customer-handling and problem-solving abilities.Basic knowledge of MS Office and computer applications.Ability to work in a target-driven environment.Key Skills: Customer Support Banking/NBFC Customer Handling Communication Problem Solving MS OfficeWork Location: In person

# Job Title: International Customer Support Executive (Voice/Chat Process)### Job DescriptionWe are looking for motivated and customer-focused individuals to join our International Customer Support team. The candidate will be responsible for assisting international customers through voice calls or live chat, resolving their queries, providing accurate information, and ensuring a positive customer experience.The ideal candidate should have good communication skills, a customer-first attitude, problem-solving abilities, and the ability to work in a fast-paced environment.### Key Responsibilities* Handle customer queries through international voice calls or live chat.* Provide accurate information about products, services, billing, subscriptions, and technical issues.* Resolve customer complaints professionally while maintaining customer satisfaction.* Demonstrate empathy and active listening to understand customer concerns.* Follow company policies, standard operating procedures (SOPs), and quality guidelines.* Maintain required performance metrics, including CSAT, AHT, quality scores, and productivity.* Identify opportunities to recommend relevant products, services, or upgrades where applicable.* Maintain accurate records of customer interactions.* Escalate complex issues to the appropriate department when necessary.* Meet individual and team performance targets.### Educational QualificationsCandidates must meet either of the following criteria:* 12th Pass: Minimum one year of relevant customer support or BPO experience.* Graduate: Freshers and experienced candidates may apply, subject to company requirements.### Required Skills* Good verbal and written English communication skills.* Strong customer service and interpersonal skills.* Active listening and problem-solving abilities.* Ability to handle customer objections and complaints professionally.* Empathy, patience, and a customer-oriented approach.* Basic computer knowledge and typing proficiency.* Ability to multitask, particularly in chat support.* Familiarity with email, CRM tools, and customer support software is an advantage.* Ability to work under pressure and achieve performance targets.* Flexibility to work rotational shifts, night shifts, and rotational week-offs.### Job Details* Process: International Voice / Chat Support* Work Type: Voice, Non-Voice, or Blended Process* Experience: Freshers (graduates) and experienced candidates, as per eligibility criteria.* Minimum Qualification: 12th Pass with one year of relevant experience OR Graduation.* Shift: Rotational / Night Shift* Communication: English* Work Environment: Professional, customer-focused, and target-driven.### Preferred Candidate ProfileCandidates with prior experience in international BPO, technical support, customer service, sales, or chat support will have an advantage. Applicants should demonstrate professionalism, adaptability, ownership, and a willingness to learn.

We are looking for a BPO Customer Support Executive to join our team in Malad West, Mumbai. This full-time position is suited for recent graduates eager to start their careers in customer service.In this role, you will primarily handle telecalling tasks, assisting customers with inquiries, resolving issues, and providing information about services. You will work on a rotation shift basis, including night shifts, so flexibility is essential. This position requires you to maintain clear communication with customers and ensure their satisfaction with our services.Key responsibilities include:- Assisting customers through telephone support: You will be the primary point of contact for incoming customer inquiries, ensuring effective communication.- Problem resolution: You will identify and resolve customer issues promptly, ensuring a high level of customer satisfaction.- Documentation: Keeping accurate records of customer interactions and transactions will be essential.Required skills and expectations include:- Strong communication skills: You must have excellent verbal communication abilities to effectively interact with customers.- Problem-solving skills: You should be able to think critically and resolve customer issues efficiently.- Flexibility to work night shifts: Being adaptable is key as you may be required to work during various shifts.This position is office-based in Malad West, Mumbai. As a fresh graduate, this opportunity will provide you with valuable experience in the BPO industry, specifically in a role focused on telecalling and customer service.

Job Opening: Chat Support ExecutiveWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives. And Chat support executives Job Role:Handle customer queries via call, chat, or emailProvide accurate information and resolve customer concernsMaintain a positive and professional attitudeRecord customer interactions in the systemFollow company guidelines and quality standards Multiple Processes Available:Voice Process (Inbound/Outbound)Non-Voice Process (Chat/Email)Blended Process Salary:12,000 - 15,000 per month (Based on experience & process)Performance incentives available Eligibility: Age criteria = 18 to 35Minimum 12th Pass / GraduateGood communication skillsBasic computer knowledgeFreshers & experienced candidates both can apply Shift:Day & Rotational shifts available Location:Magnum Group,Chinar fortune city, groundfloor, Bhopal (M.P) Google Maps Location:https://maps.app.goo.gl/uG3S4Kg6FxF5VqZx5HR. Lokranjan KadweyContact- 7869153156Share your resume- Lokranjankadwey@magnumgroup.co.in

Job DescriptionWe are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.Key ResponsibilitiesHandle inbound and outbound customer interactions via voice.Provide technical assistance and customer support.Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.Respond to customer queries through calls, email, and chat.Maintain a high level of customer satisfaction by delivering quality service.Accurately document customer interactions and follow company processes.EligibilityGraduation is mandatory.Freshers and experienced candidates are welcome to apply.Strong English communication skills are required.Willingness to work in US shift/night shift schedules.Candidates who graduated up to 2025 should have all original semester DMCs.2026 graduates should have their final semester online result along with all original DMCs from previous semesters.Compensation & BenefitsAnnual CTC: 2.42 LPA - 3.24 LPA (based on skills and interview performance).Night Shift Allowance (as per company policy).Monthly Performance Bonus of up to 7,000.Monthly Incentive Opportunities.Cab facility for eligible employees.Cashless Medical Insurance Coverage of up to 1 Lakh.247 Medical Helpline.Paid Leave Benefits as per company policy.5-day work week with rotational weekly offs.

We are looking for a Customer Care Representative to join our team at Metamorf Lifesciences. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of 12,000 - 40,000 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 12th Passed and 0 - 5 years of experience. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.

Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and are eligible to applyMax age Limit - 26 YearsNOTE : No BE/B.Tech No Post GraduationBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins (sagility Ground Floor, Surya wave tech park electronic city phase 1) or you can directly call the recruiter:Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Role: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any Graduate

The Telecalling Assistant makes and receives calls to existing and potential customers. The role covers sharing information about the company's services, generating leads, following up on enquiries and keeping customer records up to date. The aim is to build good customer relationships and support the sales team in meeting its targets.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.

Process: Zomato Customer Support (Voice/Chat)Job Responsibilities:* Handle customer queries via Voice/Chat.* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.* Deliver excellent customer service while maintaining quality standards.* Escalate unresolved concerns to the relevant team.Eligibility:* 12th Pass / Undergraduate / Graduate* Freshers & Experienced candidates can apply* Good communication skills in English & Hindi* Additional regional language proficiency is an advantage:* Bengali* Kannada* Tamil* Telugu* Marathi

Company Name: MilestoneWork From Home Job VacancyJob Recruitment :- Customer Support ExecutiveWork Mode: Work From HomeWork Device: Mobile PhoneMonthly Salary: 16,000Weekly Payment Option: 4,000 per weekQualification: 12th PassCandidates: Male & FemaleExperience: Freshers & Experienced BothLanguage: Hindi or EnglishInterested candidates can apply now!Apply Today - Limited Vacancies!

We are seeking a dedicated and polite Customer Relationship Executive to join our showroom team in Lucknow. The ideal candidate should possess excellent communication skills and a strong commitment to customer service.Key Responsibilities:- Maintain customer records diligently to ensure all information is accurate and up-to-date, facilitating easy access for future customer interactions.- Make follow-up calls to customers to provide updates, gather feedback, and encourage repeat business, forming lasting relationships.- Support sales and service activities by assisting customers with their inquiries, providing product information, and guiding them through the purchasing process.Required Skills and Expectations:Candidates must have completed at least 12th grade and can range from fresh graduates to those with up to six years of experience. This role is open exclusively to female applicants. The position is full-time and requires working from the office in Lucknow. Strong organizational skills and the ability to handle multiple tasks while maintaining a positive attitude are essential. Proficiency in computers to update customer databases and ensure smooth communication is also important. A willingness to learn and adapt to the dynamic retail environment is expected as you work closely with both customers and sales teams to enhance overall customer satisfaction.

Urgent Requirement for Customer SupportKnowing all the details of the product or service offerings.Regularly updating and obtaining the lists of individual contact details.Meet and exceed sales target set by the organization.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.Conducting each function with the utmost respect, regardless of the behavior of the other.Keep record of every customer interaction and sales activities.

We are hiring Domestic Customer Support Associates(Hyderabad)Positions :Customer Support/ Tele caller/inside salesLocation : Begumpet, Hitech City & Other Locations - HyderabadSalary : INR15K-30KQualification :Any GraduationLanguages : English, Hindi & Regional Language (Telugu/ Kannada/ Marathi/ Malayalam / Bengali)Experience : Freshers / ExperiencedGender : M/FPreferably Immediate joinersThanks & RegardsSenior Recruiter

Urgent requirment for Customer care executivePosition : Customer CareQualification : Any GraduationExperience : 2-3 yrsLanguages Known : Kannada ,English, Hindi ,TeluguLocation : Hi - Tech CityShift timings : Now Day shift Further Rotational Cab Facility is available when it is rotational shift.Interested Candidates can share their CV to below Mail ID.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

Job descriptionHandle customer queries and provide timely resolutions.Coordinate with customers, operations, and internal teams.Provide shipment updates and maintain regular communication with clients.Required Candidate profilePrepare and maintain customer-related reports and records.Ensure high levels of customer satisfaction.Coordinate with shipping lines, agents,

Job Description - Non-Voice & Voice Process Executive (Fresher)Company: WoodRock Infotech Pvt. Ltd.Location: DehradunJob OverviewWe are hiring freshers for our Non-Voice (Chat & Email) Process. This role is perfect for candidates with strong written communication skills who are looking to begin a career in customer support.Salary15,000 CTC for chat process16,000 CTC for voice processShiftFlexible Rotational Shifts including nightKey ResponsibilitiesRespond to customer queries through Chat and Email.Provide accurate and timely resolutions.Maintain service quality standards.Escalate unresolved customer concerns.Follow company processes and quality guiEligibilityGraduate or UndergraduateGood written English communicationBasic computer knowledgeGood typing speed preferredPositive attitude and willingness to learnFlexible to work in rotational shiftsWhy Join Us?Comprehensive TrainingCareer Growth OpportunitiesFriendly Work CulturePerformance-Based IncentivesApply Now