Software Support Jobs

Develop service solutions and diagnostic tools for vehicles.Collaborate with dealerships and manufacturers.5+ years automotive experience, ME/ASE degree, industry certifications.Role: Service EngineerIndustry Type: AutomobileDepartment: Customer Success, Service & Operations

We are looking for a devoted and trustworthy Confidential Secretary based in Delhi. This position is ideal for candidates who are detail-oriented and skilled in handling sensitive information with discretion.**Key Responsibilities:**- **Manage Communications**: Handle incoming and outgoing correspondence, ensuring that all communications are clear and confidential.- **Schedule Appointments**: Organize and maintain the calendar of the executive, booking meetings and notifying all parties involved.- **Document Preparation**: Prepare, edit, and maintain documents, reports, and presentations, ensuring accuracy and professionalism.- **Information Management**: Handle confidential information with the utmost secrecy and security, safeguarding sensitive data at all times.- **Support Administrative Tasks**: Assist with various administrative tasks to ensure smooth office operations, such as filing, data entry, and office organization.- **Liaise with Stakeholders**: Act as a point of contact between the executive and other employees or external partners, maintaining professionalism in all interactions.**Required Skills and Expectations:**Candidates should have excellent verbal and written communication skills in English and Hindi. Proficiency in Microsoft Office Suite is essential for document preparation and scheduling. Strong organizational skills are necessary for managing tasks effectively. The ideal candidate should demonstrate reliability, integrity, and the ability to maintain confidentiality. A proactive attitude and willingness to learn are also important for success in this role. This position is suited for female candidates with 0 to 6 years of experience, as we value fresh talent and passion for growth.

We are hiring a Technician who will support new CarzSpa franchise openings by handling complete studio setup, including machine installations, lighting setup, equipment testing, and post-installation repair/AMC work.This role is critical in ensuring smooth franchise onboarding and continuous technical support.Key Responsibilities:-1. Studio Setup WorkVisit new franchise location and handle complete technical setup.Install detailing machines (vacuum, extractor, steam, RO, pressure washer).Setup lighting (ceiling lights, task lights, bay lights).Install and configure compressor, water line, drainage, and electric points.Check studio layout and ensure it matches CarzSpa standards.Run test operations for all machines after installation.Provide basic training to franchise staff on machine handling.2. Machine Installation & ConfigurationAssemble, mount, and configure machines according to guidelines.Calibrate equipment for correct pressure, suction, or temperature.Ensure safe wiring and load management for all electrical equipment.3. Machine Repair & AMC WorkAttend breakdown calls from franchise studios.Diagnose machine issues and perform on-site repair.Schedule and complete preventive AMC visits.Replace faulty parts and recommend upgrades when required.Maintain service logs and machine health reports.4. Technical Support & ReportingRequirementsITI / Diploma (Electrical / Mechanical / Electronics).Hands-on experience with machine installation or field service.Basic electrical wiring and load understanding.Comfortable with travel (frequent site visits).

We are seeking a talented and motivated Software Engineer to join our team in Bangalore. This role is ideal for recent graduates who are eager to kickstart their careers in software development. As a Software Engineer, you will have the opportunity to contribute to exciting projects and develop innovative solutions.Key Responsibilities:- **Software Development**: Work on designing, coding, and testing software applications. You will collaborate with senior developers to create high-quality code that meets project requirements.- **Debugging and Troubleshooting**: Identify and resolve software defects in existing applications. You will be involved in debugging issues and providing efficient solutions to improve system functionality.- **Collaboration**: Work closely with cross-functional teams, including product managers and designers, to understand project requirements and deliver effective results.- **Documentation**: Create and maintain technical documentation for the software you develop. This includes writing clear instructions and guidelines to help other team members understand the work.Required Skills and Expectations:Candidates should possess a strong understanding of programming languages such as Java, C++, or Python. Familiarity with software development methodologies and tools is a plus. Good problem-solving skills and the ability to work in a team environment are essential. Effective communication skills are important to articulate ideas and collaborate successfully with colleagues. We welcome passionate and proactive individuals who are eager to learn and grow in the field of software engineering.

We are seeking an experienced IT Technician to join our team in Mauritius. The ideal candidate will have 3 to 8 years of relevant experience and a diploma in a related field. This is a full-time office-based role, and we encourage male applicants to apply.**Key Responsibilities:**- **Troubleshooting IT Issues:** Identify and resolve hardware and software problems to ensure smooth operation of computer systems, thus minimizing downtime for users.- **System Maintenance:** Regularly check and maintain IT equipment such as computers, printers, and servers to ensure they are functioning effectively and efficiently.- **User Assistance:** Provide technical support to staff by guiding them through basic IT issues, enhancing their productivity and user experience with technology.- **Network Management:** Assist in managing and maintaining the organizations network to ensure connectivity and security of data.- **Documentation:** Maintain accurate records of technology assets and document troubleshooting processes to help improve future responses to similar issues.- **Implementation of Upgrades:** Help with the installation and upgrading of computer systems and software applications, keeping the tech infrastructure up to date.**Required Skills and Expectations:**Candidates should possess a strong understanding of computer systems, networks, and troubleshooting techniques. Proficiency in common software applications and excellent communication skills are essential to assist users effectively. The ability to work both independently and as part of a team is crucial. A proactive approach to problem-solving and a willingness to learn new technologies are highly valued.

Job Title: Technical EngineerJob OverviewWe are seeking a highly analytical and solution-oriented Technical Engineer to oversee our technical operations, optimize production processes, and provide engineering support across departments. In this role, you will be responsible for troubleshooting complex machinery/system issues, supervising engineering projects, ensuring compliance with quality standards, and occasionally assisting clients with advanced technical queries.The ideal candidate possesses strong engineering fundamentals, hands-on diagnostic skills, and the ability to collaborate effectively with both on-ground production operators and senior management.Key Responsibilities1. Process Optimization & System TroubleshootingAnalyze existing engineering workflows, plant layouts, and machinery performance to identify bottlenecks and implement continuous improvements.Diagnose, troubleshoot, and resolve complex mechanical, electrical, or software-related faults in production equipment.Develop and implement standard operating procedures (SOPs) for machine usage, preventative maintenance, and safety protocols.2. Project Engineering & Design SupportCollaborate with design and R&D teams to translate blueprints, CAD models, and technical specifications into physical components or production runs.Oversee the installation, testing, and commissioning of new machinery, automated lines, or control systems.Manage technical documentation, including engineering drawings, component bills of materials (BOM), and validation reports.3. Quality Assurance & ComplianceMonitor production outputs to ensure compliance with company quality standards and international benchmarks (such as ISO standards).Conduct root-cause analysis (RCA) on product defects, material failures, or operational downtime, and deploy corrective actions.4. Technical Support & LiaisonProvide high-level technical guidance to production supervisors, machine operators, and maintenance technicians.Assist the sales or customer service teams by handling advanced technical queries from corporate clients, or joining on-site client consultations when required.

ERP Next Technical Consultant Skills ERPNext CustomizationFrappe FrameworkPythonAPI IntegrationDatabase ManagementWorkflow AutomationReport DevelopmentTroubleshootingUser SupportSystem Maintenance

Key ResponsibilitiesTechnical Documentation: Maintaining project blueprints, technical manuals, and compliance records.Progress Monitoring: Tracking the project timeline against the master schedule (using tools like MS Project or Excel) and highlighting potential delays.Resource Coordination: Ensuring that parts, tools, and materials arrive at the site or production line exactly when the team needs them.Quality Assurance: Assisting in site visits or shop floor inspections to ensure that work is being done according to the technical specifications.Communication Bridge: Facilitating information flow between departments-for example, explaining design changes to the production team or clarifying technical issues to the client.Risk Mitigation: Identifying small technical issues early on before they snowball into costly project delays.

Responsibilities:1. Provide technical support to customers via phone, email, or chat to troubleshoot and resolve software issues2. Work closely with software developers to communicate customer feedback and bug reports3. Conduct software testing and quality assurance to ensure products meet customer requirements and industry standards4. Create and maintain technical documentation and user guides for software products5. Collaborate with cross-functional teams to improve software functionality and user experience

We are seeking a motivated Software Developer to join our team in Bangalore. This is an exciting opportunity for female fresh graduates who are eager to start their careers in software development and contribute to innovative projects.Key Responsibilities:- **Develop Software Applications**: Use programming languages to build applications that meet user needs and improve functionality. You will work on coding, testing, and debugging software.- **Collaborate with Team Members**: Work closely with other developers, designers, and project managers to understand project requirements and ensure that software solutions meet specifications.- **Participate in Code Reviews**: Engage in discussions about coding best practices and receive feedback on your work. This will help you improve your coding skills and contribute to a higher quality of code.- **Maintain Existing Software**: Assist in troubleshooting and resolving issues in current applications. Regular updates and maintenance are essential for software performance.Required Skills and Expectations:Candidates should hold a graduate degree in Computer Science or a related field. A basic understanding of programming languages like Java, Python, or C++ is essential. Strong problem-solving skills and a willingness to learn new technologies are also important. The ideal candidate will be detail-oriented, enthusiastic about technology, and able to work effectively both independently and in a team environment. Flexibility and adaptability to changing project requirements will be key to your success in this role.

We are looking for a dedicated Confidential Secretary to join our team in Lucknow. This role is important for supporting our operations and maintaining confidentiality in all matters. **Key Responsibilities:**- **Manage Appointments:** Schedule and organize meetings for executives, ensuring they are well-prepared with agendas and necessary materials. - **Handle Correspondence:** Draft, review, and respond to emails and letters, maintaining professionalism and clarity in all communications.- **Record Keeping:** Maintain files and documents with a high level of organization, ensuring that confidential information is securely stored and easily accessible.- **Assist in Reports:** Support the creation of reports and presentations by compiling data and information, assisting executives in decision-making.- **Liaison with Stakeholders:** Act as a point of contact between the management and clients or vendors, representing the company professionally.- **Office Management:** Help in managing office supplies and resources, ensuring that the work environment remains productive and organized.**Required Skills and Expectations:**The ideal candidate should be a female with a minimum of a 12th-grade education and possess excellent communication skills, both written and verbal. You should have good organizational skills and be detail-oriented to ensure accuracy in all tasks. A basic understanding of office software, such as Microsoft Office, is necessary. The role requires a high level of integrity, as you will deal with sensitive information. Additionally, being proactive and adaptable in a fast-paced environment is essential for success in this position. Previous experience in a similar role is a plus, but we welcome candidates with 0 to 6 years of experience.

- Design and develop comprehensive IT training programs tailored to meet the specific needs of the companys workforce, focusing on software, hardware, and any specialized tools used in the car accessories industry.- Deliver engaging and effective training sessions on various IT systems, software applications, and tools, ensuring employees are proficient in using these technologies to optimize business operations.- Provide ongoing technical support and troubleshooting assistance to employees, addressing any IT-related issues related to internal systems, applications, or hardware used within the company.- Conduct regular assessments and collaborate with department heads to identify gaps in employees' IT knowledge and skills, adapting training programs accordingly.- Track and evaluate the effectiveness of training sessions through feedback, assessments, and performance metrics to ensure continuous improvement and ensure the workforce is up-to-date with technology.- Keep abreast of the latest technological trends and IT tools relevant to the car accessories industry, ensuring that the companys IT infrastructure and employees skills remain cutting-edge.- Collaborate with other departments such as sales, marketing, and operations to understand their IT needs and provide customized training solutions to enhance their productivity.- Provide training on data security protocols, compliance regulations, and best practices to ensure the companys IT infrastructure is secure and meets industry standards.- Assist the IT department in identifying areas for system or software upgrades and provide training to employees on new or upgraded systems to ensure smooth transitions.

1. Accurately process payroll on a weekly, bi-weekly, or monthly basis for all employees, including those working in warehouses, logistics operations, and management roles.2. Ensure the proper calculation of salaries, overtime, bonuses, and deductions (e.g., taxes, health insurance, retirement contributions).3. Track and manage employee attendance, including monitoring work hours, overtime, and absence records.4. Calculate and process tax withholdings based on applicable local, state, and national tax laws.5. Oversee the use and maintenance of payroll software, ensuring it is up-to-date and functioning efficiently.6. Prepare and submit monthly payroll reports to the finance and accounting departments, including salary breakdowns, tax deductions, and employee benefit contributions.7. Calculate and process final settlements for employees leaving the company, ensuring the proper handling of unused leave, severance pay, or any other entitlements.8. Stay updated on all labor laws and regulations that impact payroll, including wage laws, overtime regulations, and employee rights specific to the logistics sector.9. Manage employee benefits programs, such as health insurance, retirement savings, and other benefits specific to the logistics industry.10. Ensure the confidentiality of payroll data, including employee salaries, tax information, and benefits details.11. Act as the primary point of contact for employees regarding payroll-related queries, including issues related to pay discrepancies, tax deductions, and leave balances.12. Ensure the accurate processing of overtime pay, incentive structures, and other performance-based bonuses within payroll, particularly for logistics employees working in warehouses or in the field.13. Work closely with the finance and accounting departments to reconcile payroll and financial records.