Software Support Jobs

We are seeking a dedicated Chat Support Executive to join our team in Bhopal. This role is perfect for individuals who enjoy helping others and are looking to start their careers in customer support. You will provide assistance to customers via chat, ensuring a positive experience.nnKey Responsibilities:nn- Respond to Customer Inquiries: You will handle customer questions and concerns through chat, providing clear and accurate information in a friendly manner.nn- Resolve Issues: Troubleshoot and resolve customer problems efficiently, ensuring customer satisfaction and prompt follow-up when necessary.nn- Document Interactions: Accurately record chat interactions and maintain clear and concise records of customer issues, which will help in future support.nn- Collaborate with Team Members: Work closely with other team members to share information and improve the overall customer service process.nnRequired Skills and Expectations:nn- Strong Communication Skills: You must communicate clearly and effectively in written form to ensure customers understand the information provided.nn- Problem-Solving Ability: A proactive approach to resolving customer issues will be crucial in this role, requiring analytical thinking to find solutions.nn- Attention to Detail: Accuracy in documenting interactions and addressing customer needs will be essential for maintaining high service quality.nn- Team Player: Collaborating with others and sharing knowledge will contribute to a better customer service experience.nnThis full-time position allows you to work from home, making it adaptable for those who value flexibility while building their careers.

We are looking for an IT Technical Support Engineer based in Chennai, India, with 3 to 6 years of experience and a graduate degree. This role is office-based and is ideal for a male candidate who is passionate about technology and helping others.The key responsibilities of this position include:- Technical Support: Provide assistance to users experiencing technical issues with software, hardware, or networks, ensuring timely resolutions to minimize downtime.- Troubleshooting: Diagnose and resolve technical problems through direct interaction with users, utilizing systematic methods to identify the source of issues.- Documentation: Maintain accurate records of technical issues and resolutions to support continuous improvement and knowledge sharing.- Collaboration: Work closely with other team members to enhance user experiences and improve IT support processes.To be successful in this role, candidates should possess strong problem-solving skills and the ability to communicate effectively with users at all levels. A solid understanding of IT systems and an eagerness to learn new technologies are essential. Candidates should also be able to work well under pressure and be detail-oriented, ensuring high-quality service in their problem-solving efforts. A proactive approach to identifying potential issues before they arise is highly valued. We seek a dedicated individual who can thrive in a dynamic environment and contribute positively to our team.

We are seeking a Female Software Engineer based in Bangalore, India, who is a recent graduate eager to kickstart their career in software development. This full-time position requires a strong foundational knowledge of programming and problem-solving skills.nnKey Responsibilities:nn- Software Development: Engage in the design, coding, and testing of software applications, ensuring that your contributions meet project requirements and quality standards.n n- Collaboration: Work closely with team members and other departments to gather requirements, develop solutions, and troubleshoot issues that arise during the software development process.nn- Learning and Development: Stay updated with the latest technologies and tools relevant to software engineering, enhancing your skill set continuously to contribute effectively to team projects.nnRequired Skills and Expectations:nnCandidates must possess a strong understanding of programming languages and be familiar with software development principles. Good communication skills are essential for effective collaboration with colleagues. We value a proactive attitude towards learning and improvement, as this role is ideal for fresh graduates seeking to grow in a supportive work environment. The position requires a commitment to working in an office setting, allowing for hands-on experience and mentorship from experienced professionals.

We are looking for a skilled and responsible Laptop Repair Engineer who can diagnose, troubleshoot, and repair laptops and desktops efficiently. The candidate should have practical knowledge of hardware troubleshooting, motherboard diagnostics, component replacement, and operating system installation.Key ResponsibilitiesDiagnose and repair laptops and desktop computers from various brands, including HP, Dell, Lenovo, Acer, Asus, and Apple MacBook.Perform hardware troubleshooting, including motherboard faults, power issues, charging problems, overheating, and display issues.Diagnose motherboard-level faults and perform component-level repairs wherever technically feasible.Replace laptop screens, keyboards, batteries, hinges, DC jacks, RAM, SSDs, and other hardware components.Perform RAM and SSD upgrades, operating system installation, driver installation, and software troubleshooting.Diagnose booting issues, BIOS/UEFI problems, BSOD errors, and system performance issues.Perform preventive maintenance, internal cleaning, thermal paste replacement, and overheating-related repairs.Maintain accurate job sheets, diagnosis reports, repair status, and parts consumption records.Communicate technical issues, repair estimates, and turnaround times clearly to the team and customers.Handle customer devices, accessories, data, and confidential information responsibly.Follow company SOPs, quality standards, and service warranty policies.Maintain an organized and clean repair workstation.Required Technical SkillsPractical knowledge of laptop and desktop hardware.Experience in laptop disassembly and reassembly.Understanding of motherboard circuits, power rails, and basic electronic components.Knowledge of BIOS programming and troubleshooting is an advantage.Experience with Windows installation, drivers, software troubleshooting, and data backup.Ability to use a multimeter and other diagnostic tools.Knowledge of MacBook repair, chip-level troubleshooting, and schematic/boardview tools is an added advantage.Eligibility CriteriaITI, Diploma, or relevant technical training preferred; candidates with strong practical experience may also apply.1-3 years of hands-on laptop repair experience preferred.Strong troubleshooting and problem-solving skills.Honest, punctual, disciplined, and willing to learn.Ability to work independently and within a technical team.Performance ExpectationsAccurate diagnosis and minimal repeat repairs.Timely completion of assigned service jobs.Proper documentation of diagnosis, parts used, and repairs performed.Responsible handling of customer devices and company inventory.Compliance with repair quality standards and customer data privacy.

Digital Evaluation Support - Project BasedPosition: Digital Evaluation Support / Technical Support Executive Employment: Temporary - Project Basis (5-6 Months) Gender: Male Project Location: Indore (Madhya Pradesh)QualificationBCA / MCA / BE / B.Tech (CS/IT or related field)Experience in Digital Evaluation, CBT, Online Examination or Technical Support will be preferred.Sound technical and troubleshooting knowledge is required.Good communication skill required.Key ResponsibilitiesProvide technical and operational support for Digital Evaluation projects.Handle basic system, scanner, network and application-related troubleshooting.Support day-to-day project evaluation & operations and resolve technical issues.Coordinate with the project and technical team as required.LanguageHindi and English - RequiredOriya/Odia or Punjabi - Preferred, depending on project location.Selection & DeploymentCandidates will be shortlisted and interviewed.Selected candidates will undergo mandatory project-specific training.After training, candidates must clear an online proctored assessment before deployment.Successful candidates will be deployed at the assigned project location as per project requirements.Candidates should be willing to relocate/travel to the assigned project location for the duration of the project.Project Location & DurationLocation: Indore, Punjab, OdishaDeployment: At the assigned project site as per operational requirements.Duration: 5-6 months, subject to project requirements.Joining: Immediate / Early joiners preferred.

Major Roles & Responsibilities :-Develop, test, and maintain software applications according to business requirements.Analyze technical requirements and design efficient software solutions.Write clean, scalable, and maintainable code using appropriate programming languages and frameworks.Troubleshoot, debug, and resolve software issues to ensure application reliability.Collaborate with developers, designers, QA teams, and business stakeholders.Perform software testing, code reviews, and quality assurance activities.Maintain and enhance existing applications based on changing business needs.Participate in the complete Software Development Life Cycle (SDLC).Integrate APIs, databases, and third-party services as required.Monitor application performance and implement improvements where necessary.Maintain technical documentation, code repositories, and development records.Follow coding standards, security practices, and software development best practices.Participate in Agile/Scrum meetings, sprint planning, and project discussions.Stay updated with emerging technologies and industry trends.Provide technical support and contribute to continuous process and product improvements.

HIRING - GERMANY - SOFTWARE ENGINEER AND DEVELOPERDear CandidateContact Person : Ms.Khushi Contact Details: +91-9266480804(Call / WhatsApp)Salary : 40 lac - 80 lac ( Per Annum )Qualification : Bachelor's or any relevant degreeRole : SOFTWARE ENGINEER AND SOFTWARE DEVELOPERCountry: GERMANY Responsibilities For Software EngineerDesign and build tools and frameworks to automate the development, testing, deployment, and management of services and productsPlan and scale distributed software and applications, using synchronous and asynchronous design patterns, writing code, and delivering with urgency and qualityCollaborate with global team to produce project plans and analyze the efficiency and feasibility of project operations, leveraging global technology stack and making localized improvementsTrack, document, and maintain software and network system functionality, and leverage any opportunity to improve engineeringFocus on creating software and networking platforms that are free of faulty programming, and continuously keep developers in step without compromising site reliabilityWork with product managers and user-experience designers to influence the strategy and delivery of next-wave product features and system capabilities.Responsibilities For Software DeveloperParticipate in the full software development lifecycle, including analysis, design, test, and deliveryDevelop web applications using a variety of languages and technologiesFacilitate design and architecture brainstormsParticipate in code reviewsCollaborate with team members to define and implement solutionsAppreciate if you could revert back with your interest level. In case you are interested kindly share your updated profile with current CTCif you need assistance recruiting for OVERSEAS OPPORTUNITIES or SETTLE ABROAD , so do not hesitate to contact our specialist MS. KHUSHI ( +91-9266480804 )

We are seeking a motivated Software Engineer to join our team in Bangalore. This full-time position is suitable for recent graduates and is open to female candidates. The ideal candidate will have a passion for technology and a desire to learn and grow in a collaborative environment.Key Responsibilities:1. Software Development: Design, develop, and test high-quality software solutions. You will work on coding tasks and contribute to application development, ensuring functionality and performance.2. Collaboration: Work closely with team members, including designers and other engineers, to understand project requirements. Effective communication is essential to facilitate teamwork and deliver successful projects.3. Debugging and Troubleshooting: Identify and resolve software defects within applications. This involves testing and analyzing code to ensure reliability and efficiency in the software.4. Documentation: Create and maintain technical documentation for software components. Clear documentation helps keep records of the work done and assists team members in understanding the software architecture.Required Skills and Expectations:Candidates should possess a Bachelor Degree

We are looking for a motivated Software Engineer to join our team in Hyderabad. This full-time position is ideal for recent female graduates eager to start their careers in software development.Key Responsibilities:1. Software Development: You will design, develop, and maintain software applications according to project requirements, ensuring the code is efficient, reliable, and reusable.2. Collaboration: Work closely with other team members, including designers and product managers, to understand project goals and deliver high-quality software solutions.3. Testing and Debugging: Conduct thorough testing of your code to identify and fix bugs. Ensure that all software meets the quality standards set by the team.4. Documentation: Create clear documentation of your code and processes to help other team members understand your work and facilitate future developments.5. Continuous Learning: Stay updated on the latest technologies and industry trends to continuously improve your skills and contribute innovative ideas to the team.Required Skills and Expectations:We seek candidates with a strong foundation in programming languages such as Java, C++, or Python. A good understanding of software development principles and practices is essential. The ideal candidate should have strong problem-solving skills, attention to detail, and the ability to work well in a team environment. Excellent communication skills are also important to collaborate effectively with colleagues. As a fresh graduate, a willingness to learn and adapt is crucial for success in this role.

We are looking for a dedicated Software Engineer to join our team in Hyderabad. This is a full-time position aimed at fresh graduates, with a preference for female candidates. Key Responsibilities:- Develop Software Programs: You will write and maintain code for software applications, ensuring they function effectively and meet user requirements. - Test and Debug Applications: You will be responsible for identifying and fixing bugs in the software, ensuring optimal performance and a smooth user experience.- Collaborate with Team Members: Work closely with other engineers and stakeholders to gather requirements and brainstorm solutions, fostering a cooperative work environment.- Participate in Code Reviews: Engage in peer reviews of code to provide constructive feedback and improve coding practices among the team.- Stay Updated with Technologies: Continuously learn about new technologies and programming languages to enhance your skills and contribute innovative ideas to the team.Required Skills and Expectations:- A solid foundation in programming languages such as Java, C++, or Python is preferred, with a passion for coding and software development.- Strong analytical and problem-solving skills to efficiently tackle challenges that arise during software development.- Good communication skills are essential to effectively convey ideas and collaborate with team members.- A willingness to learn and adapt to new technology trends, demonstrating initiative and enthusiasm for personal growth in the software engineering field. This role is an excellent opportunity for someone eager to kick-start their career in software development.

Digital Evaluation Support - Project BasedPosition: Digital Evaluation Support / Technical Support Executive Employment: Temporary - Project Basis (5-6 Months) Gender: Male Project Location: Indore (Madhya Pradesh)QualificationBCA / MCA / BE / B.Tech (CS/IT or related field)Experience in Digital Evaluation, CBT, Online Examination or Technical Support will be preferred.Sound technical and troubleshooting knowledge is required.Good communication skill required.Key ResponsibilitiesProvide technical and operational support for Digital Evaluation projects.Handle basic system, scanner, network and application-related troubleshooting.Support day-to-day project evaluation & operations and resolve technical issues.Coordinate with the project and technical team as required.LanguageHindi and English - RequiredOriya/Odia or Punjabi - Preferred, depending on project location.Selection & DeploymentCandidates will be shortlisted and interviewed.Selected candidates will undergo mandatory project-specific training.After training, candidates must clear an online proctored assessment before deployment.Successful candidates will be deployed at the assigned project location as per project requirements.Candidates should be willing to relocate/travel to the assigned project location for the duration of the project.Project Location & DurationLocation: Indore, Punjab, OdishaDeployment: At the assigned project site as per operational requirements.Duration: 5-6 months, subject to project requirements.Joining: Immediate / Early joiners preferred.

Digital Evaluation Support - Project BasedPosition: Digital Evaluation Support / Technical Support Executive Employment: Temporary - Project Basis (5-6 Months) Gender: MaleQualificationBCA / MCA / BE / B.Tech (CS/IT or related field)Experience in Digital Evaluation, CBT, Online Examination or Technical Support will be preferred.Sound technical and troubleshooting knowledge is required.Good communication skill required.Key ResponsibilitiesProvide technical and operational support for Digital Evaluation projects.Handle basic system, scanner, network and application-related troubleshooting.Support day-to-day project evaluation & operations and resolve technical issues.Coordinate with the project and technical team as required.LanguageHindi and English - RequiredOriya/Odia or Punjabi - Preferred, depending on project location.Selection & DeploymentCandidates will be shortlisted and interviewed.Selected candidates will undergo mandatory project-specific training.After training, candidates must clear an online proctored assessment before deployment.Successful candidates will be deployed at the assigned project location as per project requirements.Candidates should be willing to relocate/travel to the assigned project location for the duration of the project.Project Location & DurationLocation: Indore, Punjab, OdishaDeployment: At the assigned project site as per operational requirements.Duration: 5-6 months, subject to project requirements.Joining: Immediate / Early joiners preferred.

Develop service solutions and diagnostic tools for vehicles.Collaborate with dealerships and manufacturers.5+ years automotive experience, ME/ASE degree, industry certifications.Role: Service EngineerIndustry Type: AutomobileDepartment: Customer Success, Service & Operations