Software Support Jobs

Junior Computer Hardware EngineerKey ResponsibilitiesInstallation, maintenance, and repair of computer systems and peripheralsDiagnosing hardware faults and providing timely solutionsAssembling and upgrading systemsNetwork troubleshooting (basic to advanced for senior role)Ensuring smooth functioning of IT infrastructureRequirementsFor Junior Engineer:Diploma/Certification in Hardware & NetworkingBasic knowledge of computer hardware and troubleshootingFreshers or 0-2 years experienceFor Senior Engineer:2+ years of hands-on experience in hardware engineeringStrong troubleshooting and diagnostic skillsKnowledge of networking, servers, and system managementAbility to handle independent assignmentsCandidates will have to visit the client's venue to troubleshoot and solve the hardware issues

Job Title: Technical EngineerJob OverviewWe are seeking a highly analytical and solution-oriented Technical Engineer to oversee our technical operations, optimize production processes, and provide engineering support across departments. In this role, you will be responsible for troubleshooting complex machinery/system issues, supervising engineering projects, ensuring compliance with quality standards, and occasionally assisting clients with advanced technical queries.The ideal candidate possesses strong engineering fundamentals, hands-on diagnostic skills, and the ability to collaborate effectively with both on-ground production operators and senior management.Key Responsibilities1. Process Optimization & System TroubleshootingAnalyze existing engineering workflows, plant layouts, and machinery performance to identify bottlenecks and implement continuous improvements.Diagnose, troubleshoot, and resolve complex mechanical, electrical, or software-related faults in production equipment.Develop and implement standard operating procedures (SOPs) for machine usage, preventative maintenance, and safety protocols.2. Project Engineering & Design SupportCollaborate with design and R&D teams to translate blueprints, CAD models, and technical specifications into physical components or production runs.Oversee the installation, testing, and commissioning of new machinery, automated lines, or control systems.Manage technical documentation, including engineering drawings, component bills of materials (BOM), and validation reports.3. Quality Assurance & ComplianceMonitor production outputs to ensure compliance with company quality standards and international benchmarks (such as ISO standards).Conduct root-cause analysis (RCA) on product defects, material failures, or operational downtime, and deploy corrective actions.4. Technical Support & LiaisonProvide high-level technical guidance to production supervisors, machine operators, and maintenance technicians.Assist the sales or customer service teams by handling advanced technical queries from corporate clients, or joining on-site client consultations when required.

ERP Next Technical Consultant Skills ERPNext CustomizationFrappe FrameworkPythonAPI IntegrationDatabase ManagementWorkflow AutomationReport DevelopmentTroubleshootingUser SupportSystem Maintenance

Develop service solutions and diagnostic tools for vehicles.Collaborate with dealerships and manufacturers.5+ years automotive experience, ME/ASE degree, industry certifications.Role: Service EngineerIndustry Type: AutomobileDepartment: Customer Success, Service & Operations

We are looking for a Remote Customer Support Executive to join our team. This is a part-time work-from-home position based in Yelahanka, Bangalore. Freshers are welcome to apply, and applicants must have completed at least 10th grade. Key Responsibilities:1. **Customer Interaction**: Communicate with customers through phone, email, and chat to address inquiries, resolve issues, and provide support. You will ensure that customers feel heard and valued in every interaction.2. **Issue Resolution**: Identify and troubleshoot customer problems effectively. Your ability to listen and understand their concerns is vital to finding quick and accurate solutions.3. **Product Knowledge**: Stay updated on our products and services to provide customers with the most accurate information and guidance. Being knowledgeable will help you assist customers better.4. **Documentation**: Record customer interactions and feedback in our system. Accurate documentation is essential for tracking issues and improving service quality.5. **Team Collaboration**: Work closely with other team members to share insights and enhance the customer experience. Teamwork is important in ensuring that customer needs are met efficiently.Required Skills and Expectations:Candidates must have strong communication and listening skills, along with a positive attitude and patience. Being detail-oriented is crucial for accurately resolving issues and documenting interactions. Since this position is remote, candidates should be self-motivated and comfortable using computers and various communication tools. A commitment to providing excellent customer service is essential.

We are seeking a motivated Hardware Engineer to join our team in Marunji, Pune. This entry-level position is perfect for recent graduates eager to start their career in hardware design and development.Key Responsibilities:1. **Design Development**: Assist in designing and testing hardware components and systems, ensuring they meet project specifications and performance standards.2. **Prototyping**: Support the creation of prototypes to validate designs, collaborating with experienced engineers to troubleshoot issues during the testing phase.3. **Documentation**: Maintain detailed records of design processes, test results, and development activities, ensuring compliance with industry standards and internal protocols.4. **Collaboration**: Work closely with cross-functional teams, including software and systems engineers, to integrate hardware solutions effectively.5. **Quality Assurance**: Participate in the review and analysis of hardware performance, suggesting improvements and conducting tests to ensure high-quality output.Required Skills and Expectations:The ideal candidate should hold a graduate degree in electronics or a related field. Strong analytical skills and a passion for technology are essential. Good problem-solving abilities and attention to detail are crucial for troubleshooting and improving designs. Candidates should also possess effective communication skills, enabling them to articulate ideas clearly and work within a collaborative team environment. A basic understanding of electronics principles and experience with design software will be beneficial.

We are looking for a System Administrator with 2 to 8 years of experience to manage and maintain our IT systems in Jidhafs. The ideal candidate will ensure the smooth operation of our servers and networks.Key Responsibilities include:- **System Management**: Install, configure, and maintain hardware and software systems to ensure they run effectively and efficiently.- **Network Monitoring**: Regularly monitor network performance and troubleshoot any issues to minimize downtime.- **User Support**: Provide technical support to staff, helping them resolve any software or hardware problems they encounter.- **Security Administration**: Implement and manage security measures to protect sensitive data and prevent unauthorized access to systems.- **Backup and Recovery**: Create and manage regular backup schedules to safeguard data and develop recovery procedures in case of data loss.Required skills and expectations include:- Strong knowledge of operating systems, particularly Windows and Linux.- Proficiency in setting up and managing network systems and security protocols.- Experience troubleshooting hardware and software issues efficiently.- Excellent communication skills to assist and guide users who may be less tech-savvy.- Ability to work independently and as part of a team to meet project deadlines.Candidates should be motivated, detail-oriented, and committed to maintaining the highest standards of system performance and security.

We are seeking a dedicated Computer Hardware Engineer to join our team in Mumbai. The ideal candidate will have a diploma and at least 2 years of experience in designing, testing, and developing computer hardware components.Key Responsibilities:1.**Troubleshooting**: Diagnose problems in existing hardware systems and troubleshoot to provide effective solutions to enhance performance.Required Skills and Expectations:Candidates must have a strong understanding of computer hardware support. Excellent problem-solving skills are essential, Being a Field Support, we expect male candidates to apply for this position.

A Marketing Support Executive supports the marketing department by executing campaigns, creating content, managing social media, and analyzing performance to increase brand awareness and drive sales. Key duties include organizing promotional events, updating CRM databases, coordinating marketing materials, and conducting market research to support team goals. Key ResponsibilitiesCampaign Execution: Assist in planning, implementing, and monitoring marketing campaigns across digital (email, SEO, social media) and traditional channels.Content Creation & Management: Produce engaging, accurate content for websites, brochures, and social media platforms.Administrative Support: Maintain and update customer databases, CRM systems, and assist in budget tracking.Event Coordination: Organize and support promotional events, exhibitions, webinars, and product launches.Reporting & Analysis: Monitor marketing activity, analyze performance metrics (ROI, KPIs), and prepare reports.

- Design and develop comprehensive IT training programs tailored to meet the specific needs of the companys workforce, focusing on software, hardware, and any specialized tools used in the car accessories industry.- Deliver engaging and effective training sessions on various IT systems, software applications, and tools, ensuring employees are proficient in using these technologies to optimize business operations.- Provide ongoing technical support and troubleshooting assistance to employees, addressing any IT-related issues related to internal systems, applications, or hardware used within the company.- Conduct regular assessments and collaborate with department heads to identify gaps in employees' IT knowledge and skills, adapting training programs accordingly.- Track and evaluate the effectiveness of training sessions through feedback, assessments, and performance metrics to ensure continuous improvement and ensure the workforce is up-to-date with technology.- Keep abreast of the latest technological trends and IT tools relevant to the car accessories industry, ensuring that the companys IT infrastructure and employees skills remain cutting-edge.- Collaborate with other departments such as sales, marketing, and operations to understand their IT needs and provide customized training solutions to enhance their productivity.- Provide training on data security protocols, compliance regulations, and best practices to ensure the companys IT infrastructure is secure and meets industry standards.- Assist the IT department in identifying areas for system or software upgrades and provide training to employees on new or upgraded systems to ensure smooth transitions.

1. Accurately process payroll on a weekly, bi-weekly, or monthly basis for all employees, including those working in warehouses, logistics operations, and management roles.2. Ensure the proper calculation of salaries, overtime, bonuses, and deductions (e.g., taxes, health insurance, retirement contributions).3. Track and manage employee attendance, including monitoring work hours, overtime, and absence records.4. Calculate and process tax withholdings based on applicable local, state, and national tax laws.5. Oversee the use and maintenance of payroll software, ensuring it is up-to-date and functioning efficiently.6. Prepare and submit monthly payroll reports to the finance and accounting departments, including salary breakdowns, tax deductions, and employee benefit contributions.7. Calculate and process final settlements for employees leaving the company, ensuring the proper handling of unused leave, severance pay, or any other entitlements.8. Stay updated on all labor laws and regulations that impact payroll, including wage laws, overtime regulations, and employee rights specific to the logistics sector.9. Manage employee benefits programs, such as health insurance, retirement savings, and other benefits specific to the logistics industry.10. Ensure the confidentiality of payroll data, including employee salaries, tax information, and benefits details.11. Act as the primary point of contact for employees regarding payroll-related queries, including issues related to pay discrepancies, tax deductions, and leave balances.12. Ensure the accurate processing of overtime pay, incentive structures, and other performance-based bonuses within payroll, particularly for logistics employees working in warehouses or in the field.13. Work closely with the finance and accounting departments to reconcile payroll and financial records.

Key ResponsibilitiesHardware Installation and Maintenance Install, configure, and maintain computer hardware, peripheral devices, andelectronic systems. Perform preventive and corrective maintenance for desktops, laptops, printers,servers, and related equipment. Ensure proper hardware performance, upgrades, and replacements as required. Manage hardware inventory, spare parts, and asset tracking processes.Testing and Troubleshooting Diagnose and resolve complex hardware issues and system failures eiciently. Conduct detailed hardware testing, system diagnostics, and root cause analysis. Use advanced diagnostic tools and testing equipment for troubleshooting. Ensure timely resolution of hardware-related incidents and minimize downtime.Technical Support Provide advanced technical support for hardware and system-related issues. Support end-users with hardware configurations, software installations, andtechnical guidance. Coordinate with vendors and service providers for repairs and warranty-relatedmatters. Mentor and guide trainee and junior hardware engineers.Documentation and Reporting Maintain accurate records of hardware assets, maintenance activities, andtechnical documentation. Prepare technical reports, maintenance logs, and troubleshootingdocumentation. Develop and update standard operating procedures for hardware support andmaintenance.Safety and Compliance Ensure compliance with safety standards, ESD (Electrostatic Discharge)precautions, and organizational policies. Maintain a safe and organized work environment while handling hardwarecomponents and tools. Ensure adherence to quality standards and technical best practices.Process Improvement and Learning Recommend improvements in hardware processes, maintenance practices, andsystem reliability. Stay updated with the latest hardware technologies, tools, and industry trends. Participate in technical training programs and knowledge-sharing sessions.