Software Support Jobs

We are hiring a Resident Engineer (L2 - Backup Solution) for F1 InfoTech Pvt. Ltd. at Lodhi Road, Delhi. We are looking for an experienced IT professional with 5+ years of experience in enterprise backup infrastructure, server administration, and storage management. The candidate will be responsible for providing Level-2 onsite support, monitoring backup jobs, performing backup and restore operations, troubleshooting hardware and software issues, managing storage capacity, and ensuring high availability of backup infrastructure. The role also involves incident management, change management, vendor/OEM coordination, documentation, reporting, and participation in disaster recovery activities. Candidates should have hands-on experience with enterprise backup solutions, Windows Server, Active Directory, and storage systems. B.E./B.Tech./MCA with OEM backup solution certification is preferred. This is a full-time onsite role, 6 days working (9:00 AM-6:00 PM), offering a salary of 5-6 LPA along with PF, ESI, health insurance, and career growth opportunities. Immediate joiners will be preferred.If You are Interested Please Share Ur CV

We are looking for a motivated Java Developer in Bangalore, who has a passion for coding and is eager to learn and grow in a collaborative environment. This role is perfect for fresh graduates or those with up to one year of experience in Java development. **Key Responsibilities:**- **Code Development**: Write clean, efficient, and well-documented Java code to develop software applications based on project requirements.- **Testing and Debugging**: Conduct thorough testing of the applications to identify and fix bugs or issues, ensuring high-quality software performance.- **Collaboration**: Work closely with other team members, including designers and product managers, to gather requirements and contribute to the overall project.- **Learning and Improvement**: Continuously enhance your coding skills and stay updated with the latest trends in Java and related technologies.- **Documentation**: Maintain clear documentation of code changes and software features for future reference by team members.**Required Skills and Expectations:**- A Bachelors degree in Engineering (B.E) is mandatory. - Basic understanding of Java programming and familiarization with software development principles.- Strong problem-solving skills and the ability to learn new technologies quickly.- Good communication skills to facilitate effective teamwork and collaboration.- A proactive attitude, with enthusiasm for tackling challenges and delivering quality work.Candidates who are dedicated and eager to develop their skills in a supportive work environment are encouraged to apply.

As a Technical Support Executive, you will play a vital role in assisting customers by solving their technical issues and ensuring a smooth experience with our products. **Key Responsibilities:**- **Customer Support:** Respond to customer inquiries via phone, email, or chat to provide timely technical assistance. You will be the first point of contact, helping clients understand and resolve their issues.- **Issue Diagnosis:** Troubleshoot technical problems by analyzing user concerns and identifying underlying issues. This requires attention to detail and logical thinking to ensure effective solutions.- **Documentation:** Keep accurate records of customer interactions and solutions provided. This documentation helps improve service quality and assists future inquiries.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and support to customers. Continuous learning will help you address a wide range of queries effectively.- **Collaboration with Teams:** Work closely with other technical teams to escalate unresolved issues. Effective teamwork is crucial for ensuring customer satisfaction and quick resolution of complex problems.**Required Skills and Expectations:**You should possess a basic understanding of computer systems and common software applications. Strong communication skills, both verbal and written, are essential for explaining technical concepts to customers. A willingness to learn and adapt to new technologies is important, as is the ability to work well under pressure. Being proactive and having a problem-solving mindset will help you succeed in this role. Additionally, you should be open to feedback and eager to improve your skills continuously.

We are looking for a Smart, Presentable & well-mannered candidate as a IT Project Coordinator . The person will be responsible for Program Management & Client Management. Work with development teams daily to clarify requirements and to provide feedback for our Software Projects and Industrial projects. Work with development teams on a daily basis to clarify requirements and to provide feedback from clients.

Candidate should be able to communicate in moderate English and having basic knowledge of Tally Software Training will be provided to selected candidates on LIVE data of GST, TCS, TDS, E-Invoice & E-way bill. Selected candidates will be working on Tally Solutions Pvt Ltd (The company who manufactured Tally Accounting software) voice process to handle PAN India customers.

About the RoleWe're looking for a creative and detail-oriented Software Designer to join our growing team. You'll be responsible for designing intuitive, user-friendly digital experiences for web and mobile applications used by clients across India and global markets.You'll collaborate closely with product managers, developers, and stakeholders to transform ideas into visually appealing and highly functional products.Key ResponsibilitiesDesign modern, user-centric interfaces for web and mobile applications.Create user flows, wireframes, mockups, and interactive prototypes.Conduct UX research and translate insights into design improvements.Build scalable design systems and reusable UI components.Ensure consistency across products while following brand guidelines.Collaborate with developers to ensure accurate implementation of designs.Optimize interfaces for responsiveness, accessibility, and usability.Iterate on designs based on user feedback and business goals.Stay updated with the latest UI/UX trends, tools, and design best practices.Required SkillsStrong proficiency in Figma.Experience with wireframing, prototyping, and design systems.Solid understanding of UI/UX principles.Knowledge of responsive and mobile-first design.Ability to solve complex user experience problems.Strong communication and collaboration skills.Excellent attention to detail and visual design fundamentals.Preferred SkillsAdobe Photoshop & Illustrator.Motion design or micro-interactions.Framer or Webflow.Basic understanding of HTML, CSS, and frontend development.Experience working with SaaS, enterprise, or consumer products.QualificationsBachelor's degree in Design, Computer Science, Multimedia, or a related field (preferred).1-5 years of experience in UI/UX or Product Design.A strong portfolio showcasing real-world design projects is mandatory.What We OfferOpportunity to work on exciting national and international projects.Collaborative and innovation-driven work environment.Career growth and continuous learning opportunities.Competitive salary based on experience and skills.Flexible work options depending on the location and project requirements.LocationsMumbaiIf you're passionate about creating exceptional digital experiences and want to work on products that make an impact, we'd love to hear from you.

We are looking for a skilled and motivated Information Technology Executive with a minimum of 5 years of experience. The role requires a female candidate with a B.C.A degree, ready to work full-time at our office located on Dewas Bypass Road.**Key Responsibilities:**- **System Management:** Oversee the daily operation of IT systems, ensuring they run smoothly and efficiently. This includes monitoring performance and making necessary adjustments.- **Technical Support:** Provide technical assistance to staff and users, helping them resolve any IT issues they encounter. This may involve troubleshooting software and hardware problems.- **Network Security:** Implement and maintain security protocols to protect the companys data and systems from cyber threats. Stay updated on the latest security measures and technologies.- **Software and Hardware Maintenance:** Keep all IT equipment and software up to date. This includes installing updates and replacing outdated hardware as needed.- **Collaboration with Teams:** Work closely with other departments to understand their IT needs and provide appropriate solutions to enhance their productivity.**Required Skills and Expectations:**The ideal candidate should have strong analytical and problem-solving skills to address technical challenges quickly. Excellent communication skills are crucial to explain complex IT concepts in simple terms to non-technical staff. The candidate should be proactive, detail-oriented, and able to manage multiple tasks effectively. A solid understanding of networking, software development, and data management is essential. Additionally, familiarity with current technologies and the ability to adapt to new tools will greatly benefit the role.

As a Desktop Support Engineer, you will be responsible for providing technical support to computer users within the company. This includes setting up new computers, troubleshooting software and hardware issues, and ensuring all systems are running smoothly. You will also be responsible for maintaining inventory of computer equipment and assisting with network troubleshooting.Key responsibilities:- Install and configure computer hardware and software- Troubleshoot technical issues and provide timely solutions- Maintain and update inventory of computer equipment- Assist with network troubleshooting and setupRequired skills and expectations:- 1-7 years of experience in desktop support- I.T.I. education- Strong knowledge of computer hardware and software- Excellent problem-solving skills- Ability to work independently and in a team- Good communication skills- Willingness to work full time and in an office setting- Male candidates preferred

We are looking for a Remote Support Engineer to join our team in Pune. This role is ideal for recent graduates or those with limited experience. You will provide technical support to clients remotely, helping them resolve issues with software and hardware.**Key Responsibilities:**- **Troubleshoot Technical Issues:** You will diagnose and solve hardware and software problems for clients, ensuring minimal downtime.- **Provide Customer Support:** Engage with clients via phone, email, or chat to support and guide them through technical difficulties.- **Document Issues and Solutions:** Keep thorough records of problems and their resolutions to help improve service quality and build a knowledge base.- **Install and Configure Software:** Assist clients in setting up and configuring their software applications to ensure they operate smoothly.- **Maintain System Performance:** Regularly monitor clients' systems and recommend necessary updates or upgrades to enhance performance.**Required Skills and Expectations:**A diploma in a relevant field is necessary for this position. You should have strong problem-solving skills and the ability to communicate technical information clearly to clients. A basic understanding of computer hardware and software is essential. You should be comfortable working in a fast-paced environment and have a willingness to learn. Patience and a friendly demeanor are important as you will be interacting with clients who may be frustrated with technical issues. Being punctual and reliable is crucial since this is a full-time office job.

Able to troubleshoot hardware problems, and able to support hardware team, able to give technical support and telephone support. He is responsible to keep uptime of all respective stations. He is responsible to maintain up-time for all respective station. He have hardware knowledge. He can able to maintain computer hardware. Ready for travelling in Gujrat. Able to troubleshoot hardware problems, application issue.

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure.Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers.Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rulesIn-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

We are looking for a Software Developer with 1 to 2 years of experience to join our team in Ayodhya Faizabad. The ideal candidate will have a strong foundation in programming and a passion for problem-solving.Key Responsibilities:1. **Software Development**: Design, develop, and maintain software applications, ensuring they meet user requirements and function efficiently.2. **Code Review**: Participate in code reviews to ensure code quality, improve performance, and adhere to best practices in development.3. **Collaboration**: Work closely with other developers, project managers, and stakeholders to gather and clarify project requirements.4. **Testing and Debugging**: Test applications to identify errors and bugs, and ensure they are fixed before deployment.5. **Documentation**: Create and maintain clear documentation for code, processes, and system configurations for future reference.Required Skills and Expectations:The candidate should have a degree in Computer Science or a related field. Proficiency in programming languages such as Java, Python, or C# is necessary. Familiarity with web technologies and frameworks is an advantage. Strong analytical and problem-solving skills are crucial for troubleshooting and optimizing applications. The candidate must be a team player, capable of collaborating effectively in a fast-paced environment. Good communication skills are essential to convey ideas and solutions clearly.

We are Hiring An Experienced Accountant for Our Client Based in Sector 54, Gurgaon. the Ideal Candidate Should have 6-7 Years of Experience in Accounting, Taxation, and Financial Operations. the Candidate Must have Hands-on Experience in Maintaining Books of Accounts, Gst and Tds Compliance, Bank Reconciliations, Accounts Payable and Receivable, and Preparation of Mis Reports. Proficiency in Tally Erp/busy Software and Ms Excel is Essential. the Candidate Will Be Responsible for Preparing Financial Statements, Coordinating with Auditors, Maintaining Statutory Compliance, and Ensuring Accurate Financial Records. Strong Analytical Skills, Attention to Detail, and the Ability to Work Independently are Required. B.com is Preferred, and Candidates with Experience in Handling Complete Accounting Functions Will Be Given Preference. the Position Offers a Salary of 50,000 per Month, 6-day Working, and a Professional Work Environment in Gurgaon. this Role is Suitable for Candidates Looking for Long-term Career Growth in Accounting and Finance.If You are Interested Please Share Ur CV at capitalplacement02@gmail.comP- 9891750342 WhatsApp- 7895263093

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.

Job descriptionUnderstanding the technical requirements of clients (Software & Electronics).Demo and Presentation on Solutions.Client meetings with the Business Development Team whenever required for some new technical requirements.Required Candidate profile

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure. Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers. Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rules In-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.