Master Solution

Airoli, Navi Mumbai

Job Title: Customer Sales Executive / Telesales ExecutiveJob Location: ThaneJob Timing: General Shift Experience: 0 - 2 Years Qualification: Min. HSC to Any GraduateKey Responsibilities* Contacting potential or existing customers to inform them about a product or service using scripts* Answering questions about products* Asking questions to understand customer requirements and close sales* Enter and update customer information in the database* Handle grievances to preserve the company's reputation* Keep records of calls and sales and note useful information* Work closely with the internal team for any supportSkills* Proven experience as a telesales executive or other sales role* Proven track record of successfully meeting sales targets preferably over the phone* Good knowledge of relevant computer programs and telephone systems* Ability to learn about products and services and describe/explain them to prospects* Excellent knowledge of English* Excellent communication and interpersonal skills* Cool-tempered and able to handle rejection* Outstanding negotiation skills with the ability to resolve issues and address complaints* Team player* Ability to work in a high-pressure environmentInterested candidates mail their CVs on mastersolutions1009@gmail.com or call on 9321799445

Telecaller Role and Responsibility Knowing all the details of the product or service offerings Regularly updating and obtaining the lists of individual contact details Meet and exceed sales target set by the organization Stay updated with market trends to better serve customers Identify customer needs and provide solutions through the companys products and services Build and maintain positive relationships with future prospects Bringing clarification to the progress and performance-related expectations by conducting regular meetings Conducting each function with the utmost respect, regardless of the behavior of the other Keep record of every customer interaction and sales activities Contacting current and potential clients to inform them regarding the product and service. Answering all queries and questions regarding the company and product Understanding customers requirements by asking questions and closing the deal Keeping the customer database maintained and updated Taking and processing orders accurately Preserve the companys reputation by handling grievances Facilitating companies sales by going the extra mile and meeting a sales quota Keeping a record of all the sales calls and notes of useful informationTelecaller Requirements Graduation or equivalent Priory experience working as a telecaller or in a similar role Having done a sales-related training program Knowledgeable with computers Having exposure to cultural norms and diverse viewpoints Ability to change the communication style on unusual events Excellent interpersonal, research, and record-keeping skills Having the capability to receive critics without internalizing them 1+ years of experience as a telecaller or any similar role Proven track record of successfully achieving the sales quota Efficient with English Excellent interpersonal and communication skills Excellent negotiation skills and the ability to resolve