V Trip Holiday Services Pvt Ltd

Gurgaon Sector 50

As a Travel Executive, you will be responsible for coordinating and booking travel arrangements for clients. This includes organizing outbound tours, managing corporate travel, handling escort activities, and negotiating deals with hotel bookings and holiday packages. You must possess excellent communication and interpersonal skills to provide top-notch customer care. Prior experience in the travel industry is not required, but a 12th pass education is necessary. Working from home, you must be able to work independently and efficiently manage your time to meet deadlines and exceed customer expectations.

As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.

- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships

We are looking for 240 Tour Operator Posts in Delhi NCR, Delhi, Gurgaon, Varanasi, Mathura, Bhopal, Kanpur, Jhansi, Gwalior, Faridabad Road, Gurgaon, with deep knowledge in Tours Travel, Marketing, Holiday Packages, Travel Booking, Escort Activities, Travel Agency, Air Ticketing, Customer Calling, Coordination Skills, Basic Computer Skills, Travel Desk, Travel Sales and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Sc, M.A, M.C.A, M.Com, M.Sc