Chat Process Executive Graduate Fresher Jobs in Mumbai

We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.

A chat support job involves responding to customer inquiries via chat, resolving issues, and providing product information. Key responsibilities include greeting customers, assessing their queries, providing solutions, and documenting interactions. The role requires excellent communication skills, problem-solving abilities, and patience to handle frustrated customers. Chat support agents utilize specific software and platforms to manage chats and access customer information, aiming to meet performance metrics like response time and customer satisfaction.

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Openings for chat process office and wfhwork from home also availablelocation ; mumbai ,navi mumbai, thane ,vikhroli sakinaka malad , goregoanjoining immedaitely Experience: Hsc Any Under Grad+ OR Graduate FresherJob Profile:Responsibility: Provide to International Customers serviceDesired Skills: good Communication skills in English.Working Days: 5 days workingWeekly Offs: 2 week offTransport: Home Pickup and HomeThe selected candidates should be able to join ASAP and have all documents for background verification.You can refer your friends too!!!Perks and Benefits.Door step Pick-up & Drop will be provideQualificationsHSC Fresher and HSC with Min 6 months experience can applyGrad fresher and experienced can applyExcellent verbal and written communication skills.Work from home also availableinterested can apply onEmployment TypeFull-time

Designation : Chat ProcessLocation : Mumbai, Malad westQualification : fresher and 1 year experienceUS shift Rotational you have to excellence in your English knowledgesalary 19k to 24k based on your experiancewe are providing cab facilities for around 10kms

-Need to do the process over chat.-Communicate with customer in real time and resolve the issues for any services.-Client support handling.-Handling customer queries on web chat emails.-Maintain accurate customer records.*Skills* Good typing speed over computer 25 to 30 WPM[Word per minute] Basic knowledge of MS Office[Word , Excel] Average Communication skills in English.Salary 19000 to 27000 / PM

HelloHiring for customer service and chat supportHSC minimum.. Salary up to 35k.Need good communication skills. Hiring for Mumbai) Navimumbai / Thane .

Responsibilities and DutiesNeed to do the process over chat.Communicate with customers in real time and resolve the issues for any services.Client support handling.Handling customer queries on web chat emails.Maintain accurate customer records.Required Experience, Skills and QualificationsExcellent Communication Skills verbal & written.Fresher can also applySalary: 19000 to 21000/month

hiring for blended process , email,voice, no voice graduate fresher and hsc with 6 months of exp can apply

We are hiring for bpo calling process domestic nad international

-Need to do the process over chat.-Communicate with customer in real time and resolve the issues for any services.-Client support handling.-Handling customer queries on web chat emails.-Maintain accurate customer records.*Skills* Good typing speed over computer 25 to 30 WPM[Word per minute] Basic knowledge of MS Office[Word , Excel] Average Communication skills in English.