Array ( [0] => chat-process-executive [1] => mumbai ) Chat Process Executive Jobs in Mumbai,Chat Process Executive Job Vacancies in Mumbai Maharashtra
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Chat Process Executive Job Vacancies in Mumbai

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Hiring Freshers || Chat Process Executive

Alpha Date

  • Fresher
  • 100.0 Lac/Yr
  • Mumbai
Written English Chat Process
We are looking for a Chat Process Executive to join our team. This is a part-time work-from-home role suitable for freshers who have completed at least their 10th grade. **Key Responsibilities:**- **Customer Support:** Communicate with customers via chat to answer their questions and resolve issues. You will be the first point of contact for customers and need to provide helpful and efficient support.- **Problem Solving:** Identify customer needs and offer appropriate solutions. This involves understanding customer concerns and providing clear instructions or support to resolve those issues.- **Documentation:** Maintain accurate records of customer interactions and transactions. It is important to document details to improve service and for future reference.- **Team Collaboration:** Work closely with other team members to share information and escalate complex issues. Collaboration is key to ensuring customers receive the best service possible.- **Feedback Collection:** Gather customer feedback to help improve products and services. Sharing customer insights can help the company enhance its offerings.**Required Skills and Expectations:**- Strong communication skills, both in writing and comprehension, are essential for effective chatting with customers.- Ability to handle multiple chats and manage time well, ensuring all customer queries are addressed promptly.- A positive attitude and willingness to learn are important, as you will be representing the company.- Basic computer skills and familiarity with chat tools will help you perform your tasks efficiently. - A reliable internet connection is crucial for maintaining effective communication with customers.
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Telephonic For Chat Support Executive Jobs (Freshers)

Wahidna Talent Solution

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Call Center Chat Support Chat Process Solving Queries BPO
We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.
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Face-to-Face For Customer Support Executive Jobs (Freshers)

NPM Recruitment

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Chat Process Voice Process Email Support
ZEE5 is Hiring Join a Global OTT Brand!Customer Support Executive Blended Profile (Email, Chat & Calls) Location: Malad West, Mumbai Openings: 10 Male Candidates Only Why Join ZEE5?Step into the world of entertainment with ZEE5, a leading global OTT platform. This is your chance to be part of a high-energy support team that connects with users across channelsemail, chat, and calls. Who We're Looking For Freshers & Experienced professionals welcome BPO/Customer Service background preferred Must have Versant Level 5 certification Strong English communication reading, writing, and speaking Male candidates only Ready to join immediately Shift & Schedule Night Shifts Only5:00 PM 2:00 AM12:00 PM 9:00 PM 1 Rotational Week Off No transport provided What Youll GetCompetitive salary: Up to 25,000/monthExposure to a global brandFast-track onboarding for immediate joiners
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Customer Care Executive - Full Time - Freshers

Arck IT Services Pvt Ltd

Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Freshers & Experience || Full Time || Customer Service Associate

Mentorus Human Resources

Communication Customer Support Sales Chat Support International BPO Voice Process Chat Process Executive Domestic BPO International BPO
The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.
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Chat Process Executive Jobs For Higher Secondary Freshers

Creative Consultant & Contractor

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Domestic Chat Live Chat Support Operation Customer Service Customer Care Customer Support Domestic BPO CSE Customer Management Inbound Call Center BPO Non Voice Chat Process Chat Support BPO
Job Openings for 3 Chat Process Executive Jobs with minimum 1 Year Experience in Mumbai, having Educational qualification of : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Domestic Chat, Live Chat, Support Operation, Customer Service, Customer Care, Customer Support, Domestic BPO, CSE, Customer Management, Inbound, Call Center, BPO Non Voice, Chat Process, Chat Support, BPO etc. candidate who are fresher or experienced both can apply for this position company will give good salary and other benefits also,
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Hiring Fresher / Chat Support Executive / B.A

Eclerx

Non Voice Process Chat Process Customer Care Customer Support BPO
A chat support job involves responding to customer inquiries via chat, resolving issues, and providing product information. Key responsibilities include greeting customers, assessing their queries, providing solutions, and documenting interactions. The role requires excellent communication skills, problem-solving abilities, and patience to handle frustrated customers. Chat support agents utilize specific software and platforms to manage chats and access customer information, aiming to meet performance metrics like response time and customer satisfaction.
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Openings For Customer Support Executive || Freshers & Experienced

Santosa Tech Private Limited

Customer Care Customer Support Voice Process International BPO Voice Process BPO Voice Email Drafting Chat Support
Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC. Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps.
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Jobs by Popular Location

Chat Process Executive

Odisha Job Consultancy

Live Chat Support Operation Customer Service Customer Support BPO Non Voice Chat Support Chat Process Online Chat Representative Chat Support Executive Chat Process Executive International Chart International Non Voice International Non Voice Process BPO Domestic Chat Domestic BPO English Communication Skills
Dear Candidates,Greetings from Odisha Job Consultancy!!We are seeking a skilled and detail-oriented International Chat Process Executive to join our team. As an International Chat Process Executive, you will be responsible for assisting with various International Client Chat queries . This is a full-time position based in Bhubaneswar, Odisha, India.Qualifications and SkillsAny Batchelor Degree1 to 3 years of experience in International Chat Process or a similar role.Excellent communication and interpersonal skills.Detail-oriented with good organizational and time management skills.Ability to work effectively in a team and independently.Strong problem-solving and decision-making abilities.Roles and ResponsibilitiesMust have excellent communication skills.Graduate experienced can apply.Its 100% International chat process, where candidate must have to resolve customer queries over the chatNight ShiftCab Facility availableContact- HR SaumyaInterview Venue: 1st Floor, MRF Tyre Building, Baramunda Bus Stand, Bhubaneswar
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Hiring Fresher / Verification Executive / Higher Secondary

Viaante Business Solution Pvt Ltd

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Andheri East Mumbai
Chat Process Document Review Back Office Executive Background Verification
Job Responsibilities Work on credentialing files and ensure quality is maintained as per the project requirement Conducts thorough background investigation, research and primary source verification of all components of the application file. Navigate software applications including but not limited to websites and other software tools and applications to perform credentialing activities Data entry information into software applications from electronic images/websites Use professionalism/courtesy while reaching out external communications to primary sources and practitioner offices. Phone verification and follow-up requiredExperience of 0.5-2 years into Healthcare / Background verification, Fresher with excellent communication (Experience in any International process) Only exceptional casesWork Culture: US 05 days (Mon to Fri)Shift timings: US Shift 5pm to 2am (shift change as per the process requirement
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Opening For Email Support Executive

Talentnest HR Consultant LLP

  • 1 - 3 yrs
  • Andheri East Mumbai
Email Support Executive Chat Process Executive Email Support
Urgent requirement for Email and Chat process executive for an Ecommerce client based in Mumbai Location - Andheri E, Mumbai Role Requirement:Shift Timings: Rotational (as per business requirement)1st shit: 9 am - 7 pm2nd shit: 11 am - 9 pmWeek Off: Rotational (as per business requirement)Channels to Work on: Chats + Social Mediaexperience - 1-2 yearsCTC range 3 Lacs to 3.8 upto 4 Lacs Role Expectations: Passion to learn - Ability to acquire in-depth Process/product knowledge. Problem solving ability. Decision-making skills Ability to work effectively in high stress situations. Dealing with complexity, analyzing information and implementing the companys vision of customer obsession. Ability to do independent analysis and arrive at conclusions. Excellent interpersonal and communication skills.Role Deliverables: Resolve escalated and complex customer issues on-time. Anticipate customer needs and deliver timely responses to meet their expectations. Recommend best practices to meet service level agreements and improve customer satisfaction. Facilitating data collection for process improvements and knowledge base improvements. Drive root cause analysis of all complaints and work with related functions and stakeholders across the organization to eliminate causative factors and prevent recurrence. Ensure that the team follows company policies and procedures. Deliver world class services to ensure customer satisfaction. Maintain discipline in order to ensure that there is no impact on the process, and as such, adherence plays a crucial role in achieving this. Basic process metrics management like SLA, AHT, Dial out, Login hrs, C-SAT scores, Quality scores set as defined.Please share your updated CV at talentnest24@gmail.com OR call 7738890621RegardsTeam HRTalentnest HR Consultant LLP
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Opening For Chat Process Executive

Hungry Brain

  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Mumbai
Chat Support Chat Process Non Voice Process Executive Customer Care Consultant Customer Relationship Executive
Should know basic English with proper pronunciations and Grammar to apply Address customer issues and complaints effectively, striving to achieve satisfactory resolutions and maintain positive customer relationships. Escalate complex issues to the appropriate department Excellent problem-solving abilities and a proactive approach to addressing customer concerns. Good verbal and written communication Proficiency with MS Office and other tools. Maintain professional behavior always portraying the company in a positive image while effectively managing customer complaints/issues.
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Urgent Requirement For Customer Sales Executive

Conviction HR

Cold Calling Sales Process Tele Sales Chat Process Customer Service
We are looking for candidates withSales experience, graduate fresher, hsc fresher salary up-to 25000 to 30000
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International US Health Care Chat Process

Meera Enterprises

Customer Care Chat Process Executive
Hiring for US Healthcare Chat process -Thane location - Work from officeRounds : HR-Writex-Ops- TypingQuality: C2 Requirements:Hsc + 6 months expGrad FresherComms skill - Excellent Salary - Upto 23k in handShifts: 24*7 rotational shifts (strictly follow IBU boundaries)Week offs: 5 days of working. Any 2 Rotational week offs
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International BPO

Aerial Telecom Solutions

  • 1 - 7 yrs
  • Vikhroli Mumbai
Outbound Calling International Call Center Voice Process Inbound Chat Process Executive Chat Process Voice Process Executive
1. Mininum 0-6 Years of experience required in handling international customers.2.Excellent interpersonal and written and oral communication skills.3.Knowledge of mediation and conflict resolution techniques is preferrable.4.Flexible to work in night shifts.
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Urgent Requirement For Customer Service Officer

Airlines Recruitment Services

Telecaller Chat Process Email Support Executive Customer Care Executive
Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off
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Opening For Chat Process Executive

WNS Global Services

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Mumbai
Excellent Communication BPO Chat Support Executive Customer Service Chat Process
Walk-in Drive-23,24 Nov 2023Exciting opportunity to work with Internantion processCandidate should have experience in chat/voice/customer serviceCandidate should be comfortable with 24*7shiftsCandidate with chat/BPO exp would be an added advantagePlease walk-in for an interview at WNS, gate 2,plant 5, Vikroli westTransport boundary -Harbour- till khargarCentral- till KalyanWestern - till Mira Road
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Hiring For Customer Service Associate

Red Hibiscus Info Solution

BPO Operations Inbound Process Customer Service Representative Customer Care Executive Email Support Chat Support Customer Service Associate
To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off
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Chat Process Executive

Angel Recruiting

Good Communication Typing Speed Chat Process
Openings for chat process office and wfhwork from home also availablelocation ; mumbai ,navi mumbai, thane ,vikhroli sakinaka malad , goregoanjoining immedaitely Experience: Hsc Any Under Grad+ OR Graduate FresherJob Profile:Responsibility: Provide to International Customers serviceDesired Skills: good Communication skills in English.Working Days: 5 days workingWeekly Offs: 2 week offTransport: Home Pickup and HomeThe selected candidates should be able to join ASAP and have all documents for background verification.You can refer your friends too!!!Perks and Benefits.Door step Pick-up & Drop will be provideQualificationsHSC Fresher and HSC with Min 6 months experience can applyGrad fresher and experienced can applyExcellent verbal and written communication skills.Work from home also availableinterested can apply onEmployment TypeFull-time
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Chat Process Executive

Venpa Staffing Services

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Mumbai
English Chat Process Executive
Designation : Chat ProcessLocation : Mumbai, Malad westQualification : fresher and 1 year experienceUS shift Rotational you have to excellence in your English knowledgesalary 19k to 24k based on your experiancewe are providing cab facilities for around 10kms
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