We are looking for a Calling Executive to join our team in Kharar. This is a full-time office-based position suitable for candidates with 0 to 1 year of experience and who have completed at least their 10th grade.
Key Responsibilities:
- Conduct Outbound Calls: Make calls to potential customers to provide information about our products and services, aiming to generate interest and sales.
- Handle Inbound Queries: Respond to incoming calls from customers, addressing their queries, providing support, and ensuring a positive experience.
- Maintain Accurate Records: Document all call interactions and customer information in our database to ensure accurate tracking and follow-ups.
- Follow Up with Leads: Reach out to previous contacts who showed interest in our offerings, nurturing relationships, and promoting further engagement.
- Achieve Targets: Work towards meeting set targets for call volume, sales conversions, and customer satisfaction, contributing to the team’s overall performance.
Required Skills and Expectations:
- Strong Communication Skills: Ability to communicate clearly and effectively, both verbally and in writing.
- Customer Service Orientation: A positive attitude towards helping customers and resolving their issues.
- Basic Computer Skills: Proficiency in using computers and basic software applications for record keeping and reporting.
- Adaptability and Enthusiasm: Willingness to learn and adapt in a fast-paced environment, with a positive approach to challenges.
- Team Player: Ability to work collaboratively with other team members to achieve common goals.
Candidates who are enthusiastic and motivated to develop their skills in a dynamic environment are encouraged to apply.
Experience
0 - 1 Years
No. of Openings
30
Education
10th Pass
Role
Calling Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
sco 74b, financial zone , city heart , kharar