Freshers & Experience || Full Time || Air Ticketing Executive

We are looking for an Airport Ticketing Executive in Varanasi, India, to assist travelers with ticket purchases and flight inquiries. This role is perfect for individuals who are passionate about customer service and have a keen interest in the travel industry.

Key Responsibilities:

1. **Ticket Sales**: Assist customers in purchasing airline tickets, ensuring they have the best options that meet their travel needs.

2. **Customer Support**: Address inquiries from travelers regarding flight schedules, ticket pricing, and baggage policies, providing clear and accurate information.

3. **Reservations Management**: Manage flight bookings and cancellations, ensuring all changes and updates are handled efficiently.

4. **Payment Handling**: Process payments for ticket purchases and provide customers with receipts and confirmations.

5. **Problem Resolution**: Handle any issues or complaints from customers professionally and seek to resolve them as swiftly as possible.

Required Skills and Expectations:

Candidates should have a minimum education of 12th pass, and previous experience in ticketing or customer service is preferred but not mandatory. Strong communication skills are essential, with the ability to interact positively with diverse customers. Attention to detail is crucial in managing flight details and transactions accurately. Candidates should also possess basic computer skills for handling booking systems and customer inquiries efficiently. A proactive attitude and a willingness to learn about the aviation industry are highly valued.

• Experience

  0 - 5 Years

• No. of Openings

  477

• Education

  12th Pass

• Role

  Airport Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office