Job Description

We are seeking an enthusiastic Airport Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who are passionate about travel and customer service, with 0 to 5 years of experience.

Key Responsibilities:

- **Ticketing Services**: Provide ticketing services for various airlines and ensure accurate bookings while adhering to airline policies and procedures.

- **Customer Assistance**: Assist passengers with inquiries, changes, and cancellations, ensuring a pleasant experience through effective communication and problem-solving skills.

- **Check-in Support**: Help travelers during the check-in process, ensuring all procedures are followed to facilitate a smooth boarding experience.

- **Documentation Handling**: Manage necessary travel documents and ensure all information is accurately recorded in the system, including passenger details and travel itineraries.

- **Collaboration**: Work closely with airline representatives, travel agents, and other airport personnel to resolve issues and improve service delivery.

Required Skills and Expectations:

Candidates should possess a minimum educational qualification of 12th pass and be willing to work full-time in an office environment. Strong communication skills in English and other languages are essential. Candidates should be detail-oriented, able to manage multiple tasks effectively, and demonstrate a positive attitude toward customer service. A basic understanding of ticketing software and procedures will be an advantage, though training will be provided. Being proactive, approachable, and well-organized will greatly contribute to success in this role.
  • Experience

    0 - 5 Years

  • No. of Openings

    280

  • Education

    12th Pass

  • Role

    Airport Ticketing Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 40 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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