We are looking for an Airport Supervisor to manage daily airport operations in Darbhanga, India. This position requires a motivated individual with strong leadership skills and the ability to work in a fast-paced environment.
Key Responsibilities:
1. **Staff Management**: Supervise airport staff to ensure efficient operations. This includes training new employees and coordinating schedules to maintain adequate coverage.
2. **Customer Service**: Provide exceptional customer support to passengers, addressing concerns and inquiries to enhance their travel experience.
3. **Safety Compliance**: Ensure that all safety regulations and airport policies are strictly adhered to. Regularly review procedures and conduct safety drills to maintain a secure environment.
4. **Coordination with Agencies**: Collaborate with airline representatives, security personnel, and local authorities to ensure smooth airport operations and effective communication during emergencies.
5. **Operational Oversight**: Monitor the daily operations of baggage handling, check-in, and boarding procedures. Resolve operational issues promptly to minimize delays.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. Proficiency in problem-solving is essential, as is the ability to remain calm under pressure. A keen eye for detail is necessary to ensure compliance with procedures. Previous experience in customer service or management is an advantage but not mandatory. Flexibility to work various shifts, including weekends and holidays, is required.