Voice Process Executive Jobs in India

Bulk Hiring -Voice ProcessHiring for Bank Process. Shift: 24/7 Rotational Rotational Week Off Languages: English + Hindi (Mandatory) Eligibility: Fresher & Experienced both can apply Immediate Joiners PreferredRoles & Responsibilities:* Handle customer queries related to banking products & services* Assist customers with account, card, and service-related requests* Explain banking products like credit cards, loans, and other services* Upsell banking products to customers and earn good incentives* Maintain service quality and achieve performance targets.

We are looking for a dedicated Voice Process Executive to join our team in Chennai. This role is suitable for freshers and experienced candidates alike, with a strong focus on effective communication and customer service skills.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing information about our services, ensuring a positive experience.2. **Issue Resolution**: Listen carefully to customer concerns, troubleshoot issues, and offer appropriate solutions while maintaining professionalism and empathy.3. **Data Entry**: Accurately record customer interactions and update necessary information into our databases to keep records current.4. **Feedback Collection**: Gather customer feedback to help improve services and report back to management on areas for enhancement.5. **Team Collaboration**: Work closely with team members to meet targets and share best practices, contributing to a supportive work environment.Required Skills and Expectations:Candidates should possess excellent verbal communication skills in English and a clear, friendly voice. A high level of patience and the ability to understand customer needs is essential. Candidates must be detail-oriented and able to handle multiple tasks efficiently. An enthusiastic attitude and a willingness to learn are expected, along with a commitment to maintaining high service standards. The ideal candidate should also be comfortable working in an office environment and collaborating with team members to achieve collective goals.

What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

As a Voice Process Executive, you will play a vital role in delivering excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Handle Incoming Calls:** You will receive and respond to calls from customers, addressing their inquiries and providing support as needed.- **Resolve Customer Issues:** Your role involves identifying customer problems and offering effective solutions promptly to enhance their experience.- **Maintain Communication Records:** It will be your responsibility to document all customer interactions accurately in the system for future reference and follow-ups.- **Follow Scripts and Guidelines:** You will adhere to the established scripts and guidelines to ensure consistent service quality and compliance with company standards.- **Provide Feedback:** As you interact with customers, you will gather feedback regarding products and services, contributing to continuous improvement efforts.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential, including a clear and pleasant speaking voice, to interact effectively with customers.- **Problem-Solving Abilities:** You should possess good analytical skills to assess issues and provide solutions quickly and efficiently.- **Team Player:** The ability to work collaboratively with colleagues and support a positive work environment is important.- **Adaptability:** Being flexible and ready to learn new processes or adapt to changes in procedures will help you succeed in this role.- **Customer-Centric Approach:** A genuine interest in helping customers and providing quality service will be crucial for your effectiveness in this position.

As an International Voice Process Executive, you will engage with customers from around the world, providing excellent support and service. Your primary responsibility will be to handle incoming calls and assist customers with their inquiries, ensuring a positive experience. **Key Responsibilities:**- **Customer Interaction:** Engage with international customers via phone calls to address their concerns and provide solutions, fostering strong customer relationships.- **Problem Resolution:** Listen to customer issues carefully and provide accurate information or solutions, ensuring satisfaction and promoting customer loyalty.- **Documentation:** Maintain records of customer interactions, updating necessary information in the database for future reference and efficient follow-up.- **Compliance:** Adhere to company policies and procedures, ensuring all communications meet quality and regulatory standards.- **Feedback Collection:** Gather customer feedback and insights on products or services, helping the company improve its offerings and customer experience.**Required Skills and Expectations:**- **Communication Skills:** Must have excellent verbal communication skills in English, with the ability to convey information clearly and confidently.- **Problem-Solving Abilities:** Need to be quick in analyzing customer issues and providing effective solutions in a timely manner.- **Adaptability:** Willingness to learn and adapt to new processes or technologies to enhance service quality.- **Team Player:** Collaborate effectively with colleagues to achieve common goals while maintaining a positive work environment.- **Customer Focus:** A strong commitment to delivering exceptional service and ensuring customer satisfaction in every interaction. Candidates with 0 to 2 years of experience are encouraged to apply.

We are looking for Tamil Voice Process representative, who will be responsible for handling customer inquiries and complaints over the phone. The role involves providing information, troubleshooting issues, and ensuring a high level of customer satisfaction. The ideal candidate will have excellent communication skills in Tamil and a keen focus on customer service excellence.ResponsibilitiesHandle inbound and outbound calls in Tamil.Assist customers with inquiries and provide accurate information.Resolve customer complaints and issues efficiently.Ensure customer satisfaction and maintain a high level of service quality.Accurately document and update customer interactions.Collaborate with other team members to resolve complex issues.Follow communication procedures, guidelines, and policies.QualificationsGraduation requiredFluency in Tamil is essential, both spoken and written.Previous experience in a customer service role is preferred.Strong communication and interpersonal skills.Ability to handle stressful situations and de-escalate issues.

As an International Voice Process Executive, you will play a crucial role in providing excellent customer support to clients across the globe. Your primary responsibility will be to manage incoming calls and assist customers with their queries in a professional manner.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls from customers, addressing their questions and concerns effectively and efficiently.- **Provide Solutions:** Actively listen to customer issues and provide feasible answers or escalate them to the appropriate department when necessary.- **Maintain Call Records:** You are expected to document each interaction accurately in the system to ensure continuity and traceability of customer service.- **Follow-Up:** Engage in follow-up calls to ensure customer satisfaction and resolution of their issues, demonstrating reliability and commitment to service.- **Adhere to Guidelines:** Follow established protocols and scripts while communicating with customers to maintain the quality of service.**Required Skills and Expectations:**You should possess excellent verbal communication skills with a strong command of English to converse confidently with international clients. Ability to work in a fast-paced environment while managing multiple tasks is essential. A customer-centric attitude and the ability to empathize with customer challenges will help you succeed in this role. Additionally, being a 12th pass and having a willingness to learn will support your professional growth. While prior experience is not mandatory, a basic understanding of call handling or customer service is an advantage.

Job Title: International Voice Process ExecutiveCompany: ProximaLocation: Lucknow, Uttar PradeshEmployment Type: Full-TimeShift: Night Shift OnlySalary: Up to 20,000/month (Based on communication skills & interview performance)Job DescriptionWe are hiring enthusiastic, confident, and result-oriented candidates for the role of International Voice Process Executive at our Lucknow office. The ideal candidate must have excellent English communication skills and should be comfortable working in night shifts to handle international customers.Key ResponsibilitiesHandle inbound and outbound international customer calls professionallyProvide accurate information and resolve customer queries effectivelyMaintain service quality and adhere to performance standardsEnsure high levels of customer satisfaction at all timesMaintain proper documentation and call records as requiredEligibility CriteriaGraduate in any discipline (Mandatory)Excellent English communication skills spoken and writtenComfortable working in night shiftsBasic computer knowledge (MS Office / CRM familiarity preferred)Freshers and experienced candidates both are welcome to applyWhat We OfferCompetitive salary based on your communication skillsCareer growth and development opportunitiesProfessional and supportive work environment

Answer inbound / make outbound calls to overseas customersProvide accurate information about products or servicesMaintain professional communication & accent clarityFollow call scripts and company guidelines 2. Customer Support & Issue ResolutionUnderstand customer problems quicklyProvide solutions or escalate complex issuesHandle complaints politely and professionallyEnsure customer satisfaction on every call

Pay: 20,000.00 - 35,000.00 per monthJob description:Job Title: Lead Generation Executive US Voice ProcessLocation: Lodha Supremus 2, Wagle Estate, Thane 400604Work Mode: Work from Office (7:30 pm to 4:30 am)Shift: Fixed Night Shift (US Process)Week Off: Saturday & SundayJob SummaryThe Lead Generation Executive will be responsible for making outbound calls to potential clients in the US market, identifying qualified prospects, and generating leads according to campaign requirements.Key Responsibilities Make outbound calls to US-based prospects. Generate and qualify sales leads based on campaign criteria. Maintain accurate CRM and call records. Achieve daily and weekly lead generation targets. Follow communication scripts and compliance guidelines. Coordinate with team leaders and sales teams to improve lead quality.Candidate Requirements Experience in International BPO / US Voice Process preferred. Freshers with excellent English communication skills may apply. Strong spoken English and phone communication skills. Confident and professional phone presence. Comfortable working night shifts (US process).Compensation & Benefits Incentives: Uncapped performance incentives. Work Schedule: Fixed night shift with Saturday & Sunday off. Opportunity to work in a growing international BPO environment.Job Types: Full-time, Permanent, FresherWork Location: In person

WE ARE HIRING - International Voice ProcessUK Process US Process Must Have Excellent UK/US AccentExperience: 1-2 YearsSalary: Up to Rs. 45,000Day & Night Shifts AvailableCab Facility ProvidedFood Facility AvailableApply Now & Boost Your Career!

Job DescriptionThe Voice Process Executive is responsible for providing exceptional customer support through telephone interaction, handling high-volume inbound or outbound calls, resolving complaints, and maintaining customer records.Responsibilities:Answer inbound calls and make outbound calls to customers professionally.Resolve customer inquiries, complaints, and requests promptly.Provide accurate information about products, services, or policies.Required Skills & Qualifications:Excellent verbal communication skills with a neutral accent.Strong active listening and problem-solving abilities.Basic proficiency in computer skills and CRM software.

Handle outbound and inbound calls professionally.Connect with clients/customers and explain company services.Follow up on leads and maintain call records.Maintain client database and update CRM or internal systems.Resolve basic customer queries and coordinate with internal teams.Maintain daily reporting and call performance updates.

The International Voice Process Executive will be responsible for managing customer interactions and ensuring a high level of service satisfaction. The role requires effective communication and problem-solving skills to address customer inquiries in a professional manner. Key Responsibilities:- **Customer Interaction**: Handle calls from international customers, addressing queries, providing information, and resolving issues promptly.- **Service Quality**: Maintain high service standards by following the company's guidelines and protocols during customer interactions.- **Documentation**: Accurately document customer conversations and maintain records of issues raised and actions taken for future reference.- **Team Collaboration**: Work closely with team members and supervisors to share insights and improve processes for better customer service.- **Feedback Loop**: Gather feedback from customers regarding their service experience to contribute to overall service enhancements.Required Skills and Expectations:- **Communication Skills**: Strong verbal communication skills in English are essential for clear and effective interaction with customers.- **Listening Skills**: Ability to listen actively to customers and understand their concerns to provide appropriate solutions.- **Problem-Solving Abilities**: Demonstrate the capacity to identify issues and think critically to resolve them efficiently.- **Tech Savvy**: Basic familiarity with computers and software to navigate customer management systems during calls.- **Adaptability**: Willingness to learn and adapt to new processes, tools, and customer needs in a dynamic work environment.

Dear Freshers,Kick start your Global Career at Omega Healthcare....!!AR Caller Trainee (International Voice Process) Timing -10AM - 5PM Process - US Process (Healthcare) Designation - AR Caller Trainee (or) Process Executive AR Salary - As per the Company Norms Location - Chennai Shift - Night (6:30PM to 3:30AM) Qualification: Any Graduates can apply from 2018 to 2025 (Except life science and MBA Graduates) Benefits: Cab for both pickup and drop from office location to 25km Radius Attractive salary package and incentives Excellent learning platform for freshers to build a career.Required Skills: Willing to work in US Shift (Night Shift) Excellent Communication in English Excellent oral communication and listening skill is Mandatory Any International voice process background will be given high priority for AR Calling Candidates with 0-1 yr of Experience in BPO (Domestic and International) can also attend Flexibility towards work and ability to adapt Organization culture.

- Responsible for handling non-voice customer inquiries and providing solutions through email or chat support.This involves responding to customer queries, resolving complaints, and providing information about products or services in a professional and timely manner.- Processing and managing customer orders and requests accurately and efficiently.This includes verifying customer information, updating records, and ensuring that orders are processed correctly and delivered on time.- Collaborating with other team members to improve customer service processes and efficiency.This involves working closely with team members to share knowledge, resolve issues, and contribute to a positive work environment.- Following company guidelines and procedures to ensure quality and consistency in customer interactions.This includes adhering to company policies, maintaining confidentiality, and meeting performance targets.Required Skills and Expectations:- Strong communication skills, both written and verbal, to interact effectively with customers via email or chat.- Attention to detail and accuracy in processing customer orders and information.- Ability to work well in a team environment and collaborate with colleagues to achieve common goals.- Basic computer and typing skills to navigate systems and respond to customer inquiries efficiently.- Willingness to learn and adapt to new processes and technologies in a fast-paced work environment.- Customer service orientation and a proactive approach to problem-solving and meeting customer needs.

GREETINGS FROM SPANCORE TECHNOLOGY!!!!!!!!!!!!!!We are hiring International voice process executive for US based companyJOB DESCRIPTIONExperience - Freshers - 5 years ( Arrear students can also apply)Education - Any DegreeSkills Required - Good English CommunicationShift timing - (Night shift)Salary - 9,000 TO 15000 per month (Plus Incentives)Location - Coimbatore Job Type: Full-timeSalary: Up to 9,000.00 TO 15000 per monthSchedule: Night shiftSupplemental pay types: Performance bonusAbility to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)Experience: total work: 0 TO 5 year (Preferred)1. Who can apply for this job?Ans. MALE ,FEMALE APPLY FOR THIS JOB2. AGE LIMITS ??ANS:YES 18 TO 29 3. How can I apply for this job?Ans. CONTACT US6. What is the last date to apply?Ans. JANUARY 23 2024ADDRESS:SPANCORE TECHNOLOGYNO 347DS COMPLEXNEHRU STRAMNAGARGANDHIPURAM, COIMBATORECT:9043326222Speak with the employer+91-9043326222

A non-voice job involves handling customer support, data entry, or administrative tasks via written channels like email, live chat, or social media, with zero customer calling. Responsibilities include resolving queries, updating CRM records, and maintaining high customer satisfaction using strong written communication and computer skills.

- Responsible for handling non-voice customer inquiries and issues: The Non Voice Process Executive will be tasked with responding to customer queries and resolving issues through email, chat, or other non-voice channels.- Data entry and documentation: The role involves accurately entering customer information, transactions, and other data into the system and maintaining proper documentation for future reference.- Follow up on customer requests: The candidate will need to follow up with customers to ensure their requests are being processed in a timely manner and address any additional concerns they may have.- Adhering to quality standards: The Non Voice Process Executive is expected to maintain high quality standards in all communications with customers, ensuring accuracy and professionalism at all times.- Collaborating with team members: The candidate will need to work cohesively with other team members to ensure seamless customer service delivery and share best practices for efficient resolution of customer issues.Skills and Expectations:- Strong written communication skills: The candidate should have excellent written communication skills to effectively communicate with customers via email or chat.- Attention to detail: A keen eye for detail is essential to accurately enter and maintain customer data.- Problem-solving abilities: The candidate should possess strong problem-solving skills to address customer inquiries and resolve issues effectively.- Ability to work in a team: Collaboration with team members is crucial in this role, so the candidate should be a team player.- Time management skills: The candidate should be able to prioritize tasks and manage time effectively to ensure all customer requests are handled promptly.

Immediate Vacancy: Non-Voice Data Entry at Spancore Technology, CoimbatoreSpancore Technology is seeking diligent and detail-oriented individuals for immediate openings in Non-Voice Data Entry. If you have excellent typing skills and a keen eye for accuracy, we encourage you to apply!Role: Non-Voice Data Entry OperatorLocation: CoimbatoreKey Responsibilities:Accurately inputting and updating data into our systems.Verifying data for errors and inconsistencies.Maintaining organized records and documents.Ensuring data confidentiality and integrity.Qualifications:Minimum 12th Pass (HSE) or any undergraduate/postgraduate degree.Good typing speed and accuracy.Proficiency in MS Office (Word, Excel).Strong attention to detail and organizational skills.Ability to work independently and as part of a team.Why Join Spancore Technology?Opportunity for career growth.Supportive and collaborative work environment.Full-time position.Apply Now for Immediate Joining!To apply, please contact Spancore Technology directly.Address: No. 347, DS Complex, Nehru Street, Ram Nagar, Gandhipuram, Coimbatore (Near Hotel Mangala International).

Immediate Openings US Voice Process at Spancore Technology! Company: Spancore Technology Location: Gandhipuram, Coimbatore Contact: 9043326222 Process: US Voice Process (International BPO)What is the job role?We are hiring for the US Voice Process. The job involves:* Handling calls from US-based customers* Providing support, answering queries, and resolving issues* Maintaining professionalism and customer satisfactionWho can apply? Candidates with good English communication skills Freshers and experienced professionals Willing to work in night shifts (US timings) Qualification: Minimum 12th pass or any degreeWhere is the job located? Office location: Gandhipuram, CoimbatoreEasily accessible from all parts of the cityIs training provided?Yes, full training will be provided before joining the floorWhat are the benefits? Attractive salary with incentives International BPO experience Friendly and supportive work environment Opportunity for career growth Immediate joining Ready to work in the US Voice Process? Call us now: 9043326222Join Spancore Technology and take your communication skills global!