Outbound Voice Process Jobs in India

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.

This role offers an excellent opportunity for freshers in customer support for candidates fluent in Telugu, Malayalam, or Kannada, located in Chennai. You will engage with customers, helping them with inquiries and delivering exceptional service.Key Responsibilities include communicating effectively with customers in their preferred language, addressing their questions or issues promptly, and ensuring customer satisfaction. You will assist with inquiries, provide necessary information, and escalate issues when required, all while maintaining a positive attitude and ensuring a smooth customer experience.Required skills for this role include a strong command of either Telugu, Malayalam, or Kannada, along with good spoken and written English. Basic computer knowledge is essential as you will be using various software and tools to support customers. You should possess excellent communication skills, patience, and a problem-solving mindset to resolve issues effectively.The role is a full-time position based in an office environment, requiring a minimum educational qualification of 12th pass. Candidates with 0 to 1 years of experience are welcome to apply. You will work with fixed Sunday holidays and may be eligible for incentives up to 20,000. The organization also provides PF and ESI benefits to its employees. If you have the desire to start your career in customer support and can work in Chennai, apply for this vibrant role today!

We are looking for a motivated Telesales Executive to join our dynamic team in Delhi NCR. In this role, you will engage with customers over the phone, promoting our products and services to drive sales and enhance customer relationships.nnKey Responsibilities:nn1. Outbound Calls: Make outbound calls to potential and existing customers to promote our offerings and generate sales leads. This involves engaging conversations and effectively conveying product benefits.n n2. Customer Engagement: Build and maintain strong relationships with customers by understanding their needs and providing tailored solutions. Good communication skills are essential to ensure customer satisfaction.nn3. Sales Targets: Work towards achieving individual and team sales targets. This requires a focus on performance while maintaining a positive attitude and resilience against challenges.nn4. Feedback Collection: Gather customer feedback to improve services. Actively listen to customers concerns and relay them to the team for continuous improvement.nn5. Documentation: Maintain accurate records of interactions with customers, including updates on calls and sales activities. This helps in tracking progress and strategizing for better results.nnRequired Skills and Expectations:nnCandidates should have 1 to 5 years of experience in telesales or a related field, along with a minimum educational qualification of 12th pass. Strong verbal communication skills, a customer-oriented mindset, and the ability to work collaboratively in an office setting are essential. A proactive attitude and a drive for achieving sales targets are expected from applicants.

Roles and Responsibilities* Handle outbound customer calls.* Respond to customer queries in a professional manner.* Provide accurate information about products and services.* Maintain customer records and update call details.* Resolve customer issues or escalate them when required.*Qualifications** Freshers can apply* Experienced candidates with tele-calling/customer support is an added advantage*Requirements** Good communication skills in English * Good listening and customer handling skills.* Basic computer knowledge and MS Office skills.* Willingness to work in a voice processContact usmail : infoabisha03@gmail.comphone :9566837857

GharLeads is hiring Telecallers - Work From Home, all over India. Boys and girls both can apply. This is a target based job. Work: call the real-estate leads given by the company, explain our projects to interested customers and fix follow-ups. Salary: Rs. 10,000 per month fixed. Day shift. Freshers welcome, any qualification.

Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when requiredRequirementsGood communication skills in English or Telugu.Good listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.

Handle incoming and outgoing calls with prospective customers.Generate leads and follow up with potential clients.Explain real estate projects, properties, pricing, and offers to customers.Schedule site visits and coordinate with the sales team.Maintain regular follow-ups with leads through calls and WhatsApp.Achieve assigned sales and lead-conversion targets.Maintain customer information and daily calling reports.Build and maintain good relationships with prospective clients.

Key ResponsibilitiesOutbound Calling: Dial potential customers from a provided database to pitch products, share offers, or perform cold calling.Inbound Handling: Answer incoming queries, resolve basic complaints, and provide accurate service details.Lead Generation: Qualify leads by asking relevant questions and scheduling follow-ups or appointments for field sales teams.Data Management: Log call outcomes, update customer details, and maintain accurate records in a CRM or Excel sheet.Target Achievement: Meet or exceed daily call volume, conversion rates, and sales targets

Job Responsibilities:Make outbound calls to students and explain available courses.Understand students' interests and provide relevant course information.Invite interested students for free career counselling sessions.Follow up with students regarding their visit and interest.Maintain regular follow-ups and update student details.Key Skills:Telecalling Tele Sales Outbound Calling Lead Generation Customer Communication Follow-up English Communication

We are looking for a dedicated Calling Executive to join our team in Noida. This is a full-time position ideal for candidates with minimal work experience, who have completed at least 10th grade. As a Calling Executive, you will play a vital role in our communication efforts.nnKey Responsibilities:nn1. Customer Interaction: Make calls to customers to provide information about our products and services. You'll be the first point of contact, so clear communication is essential.nn2. Lead Generation: Identify potential customers and gather relevant information, helping the sales team to follow up on leads effectively.nn3. Feedback Collection: Engage with customers to collect feedback on products and services, which will help improve our offerings.nn4. Data Management: Maintain accurate records of calls made, customer interactions, and other relevant data to support our operations.nn5. Team Collaboration: Work closely with colleagues and report any challenges faced during calls to ensure a smooth workflow.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, enabling them to convey information clearly and effectively. Basic computer skills are important for data management tasks. A proactive attitude, along with the ability to work in a team, is expected. We are looking for individuals who are eager to learn and grow within the company. As this role is office-based in Noida, punctuality and reliability are crucial to success.

We are seeking a dedicated Tele Caller to join our team in Chennai. This full-time position is suitable for fresh graduates or those with minimal experience, providing an excellent opportunity to start a career in telemarketing. The role requires a female candidate who is motivated and eager to succeed while working from home. nnKey Responsibilities:nn1. Conducting Calls: You will be responsible for making outbound calls to potential clients, introducing our services, and generating interest in our offerings.nn2. Customer Interaction: Engage with customers in a friendly and professional manner, answering their queries, and providing information to assist them in making informed decisions.nn3. Data Management: Maintain accurate records of calls made, customer interactions, and feedback to ensure effective follow-up and reporting.nn4. Meeting Targets: You will work towards achieving daily and monthly targets set by the management, which may include the number of calls made or leads generated.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess excellent verbal communication skills. A pleasant phone manner and the ability to engage with potential clients are crucial. Candidates should be self-motivated, organized, and willing to learn. Basic computer skills are necessary for managing data and following up with customers. A positive attitude and the ability to handle rejection gracefully will be important for success in this role.

We are looking for a BPO Telecaller to join our team in Mohali. The ideal candidate will be a recent graduate, eager to start their career in a dynamic environment. This full-time position requires working from the office and offers an opportunity to develop communication skills.Key Responsibilities:- Making Calls: You will reach out to potential clients and conduct surveys or offer services according to given scripts.- Customer Interaction: Handle inbound and outbound calls, assist customers with their inquiries, and provide informative responses.- Record Keeping: Maintain accurate records of calls made, client interactions, and feedback to help improve future processes.- Team Collaboration: Work closely with team members to meet daily targets and share insights that can enhance operational efficiency.Required Skills and Expectations:Candidates should possess excellent verbal communication skills, enabling clear and confident interactions with customers. Strong listening skills are essential to understand customer needs effectively. A positive attitude and willingness to learn are crucial for success in this role. Basic computer proficiency is necessary to document calls and manage records. We prefer candidates who can work under pressure and demonstrate good time management to handle calls efficiently. Overall, a proactive approach and a commitment to delivering exceptional customer service will be key to thriving in this position.

We are looking for a dedicated and enthusiastic female Tele Caller to join our team in Darbhanga. This entry-level position is perfect for candidates with 0 to 1 year of experience who have completed their 12th grade. Key Responsibilities:1. Customer Outreach: Initiate calls to potential customers to promote our products and services, maintaining a friendly and professional demeanor.2. Information Gathering: Collect relevant information from customers to better understand their needs and provide them with appropriate solutions.3. Follow-Up Calls: Conduct follow-up calls to interested prospects and assist them with any inquiries they may have.4. Data Entry: Maintain accurate records of calls made and feedback received in our database to ensure effective tracking of customer interactions.5. Team Collaboration: Work closely with other team members to achieve targets and maximize customer satisfaction through effective communication.Required Skills and Expectations:Ideal candidates should possess strong verbal communication skills and have a friendly personality to engage with customers effectively. Additionally, the ability to listen and respond to customer queries is essential. Basic knowledge of computer operations is required for data entry tasks. Candidates should demonstrate a positive attitude, adaptability, and a willingness to learn. It is essential to work full-time from the office and contribute positively to the team environment.

We are looking for a motivated Telecaller to join our team in Kolkata. This is a part-time, work-from-home position suitable for individuals with little to no experience, making it an ideal opportunity for freshers. nnKey Responsibilities:n- Make Outbound Calls: You will be responsible for reaching out to potential customers and providing them with information about our products or services.n- Handle Inbound Calls: Respond to incoming inquiries and assist customers with their questions or issues in a professional manner.n- Maintain Call Records: Keep accurate records of conversations and feedback from customers to help improve our services.n- Achieve Targets: Work towards achieving daily or weekly targets set by the team leader, ensuring a high level of customer satisfaction.nnRequired Skills and Expectations:nThe ideal candidate should have strong verbal communication skills and a friendly demeanor to engage effectively with customers. You should be able to listen carefully and respond appropriately to customer needs. Basic computer knowledge is essential, along with the ability to navigate through necessary software. A proactive attitude and willingness to learn are important traits for this role. As you will be working from home, self-discipline and excellent time management skills are crucial to ensure productivity and effectiveness in your tasks.

We are seeking a dedicated Tele Counselor to join our team in Konnagar, Hooghly. This full-time position is ideal for female candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. nnAs a Tele Counselor, you will play a vital role in assisting individuals through phone consultations and providing them with the information they need.nnKey responsibilities include:nn- Conducting Calls: You will make outbound calls to potential clients, providing them with information about our services and addressing their queries.n- Counseling: Offer guidance and support to clients based on their needs while maintaining a professional and empathetic approach.n- Record Keeping: Document important details from each call and maintain accurate records to ensure smooth follow-up and service delivery.n- Collaborating with Teams: Work closely with other departments to ensure that clients receive the best support and resources available.nnRequired skills and expectations include:nn- Strong communication skills are essential for effectively conveying information and ensuring a positive experience for clients.n- An empathetic demeanor is crucial for understanding and addressing the concerns of clients.n- Basic computer skills for maintaining records and using software applications relevant to the job.n- A willingness to learn and adapt to new processes to stay updated with company offerings and improve client interactions. nnCandidates who meet these criteria are encouraged to apply and become an essential part of our team.

Key ResponsibilitiesMake outbound calls to prospective customers and explain products/services.Handle inbound customer inquiries professionally and efficiently.Generate, qualify, and maintain leads through telecalling activities.Schedule appointments and meetings for the sales team.Follow up with potential customers and existing clients.Maintain accurate records of customer interactions in CRM or databases.Achieve daily, weekly, and monthly calling and conversion targets.Address customer queries and provide appropriate solutions.Collect customer feedback and share market insights with management.Support marketing and promotional campaigns through telecalling efforts.Ensure high customer satisfaction and service quality.

Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.

Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when required.RequirementsGood communication skills in English or TeluguGood listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.

We are seeking a motivated and friendly Female Tele Caller to join our team in Tirunelveli. This is a full-time position that allows you to work from home. The ideal candidate will be responsible for communicating with potential customers, providing information about our services, and assisting in lead generation.nnKey Responsibilities:nn1. Customer Communication: Reach out to potential customers via phone calls to introduce our products and services. Maintain a polite and helpful tone to create a positive impression.nn2. Information Gathering: Collect relevant information from prospective clients and accurately record it in our database for future reference and follow-up.nn3. Lead Generation: Identify and qualify potential leads by engaging with callers and understanding their needs. Schedule appointments for further discussions with the sales team.nn4. Customer Support: Address customer inquiries and provide necessary information about services. Ensure customer satisfaction by resolving any issues that may arise during the conversation.nn5. Reporting: Maintain daily records of calls made, responses received, and potential leads generated. Provide reports to the supervisor as needed.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills, both verbal and written. A friendly and approachable demeanor is essential for engaging with customers effectively. The ability to work independently from home and manage time efficiently is necessary. Previous experience is not required, making this an excellent opportunity for freshers eager to begin their career in tele-calling.