Domestic Voice Process Jobs in India

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.

Job Title: Tele-Collection ExecutiveCompany: Balas Associate Location: Shenoy Nagar, ChennaiRoles and Responsibilities:- Make outbound calls to customers regarding pending payments.- Follow up on overdue EMIs, loans, or other outstanding dues as assigned.- Explain payment details and encourage timely repayment.- Achieve daily and monthly collection targets.- Update customer information and call records accurately.- Maintain professional communication and report daily performance to the team leader.Requirements:- Freshers and experienced candidates can apply.- Good Telugu communication skills.- Basic computer knowledge.- Immediate joiners preferred.Salary: Based on experience and performance.

This role offers an excellent opportunity for freshers in customer support for candidates fluent in Telugu, Malayalam, or Kannada, located in Chennai. You will engage with customers, helping them with inquiries and delivering exceptional service.Key Responsibilities include communicating effectively with customers in their preferred language, addressing their questions or issues promptly, and ensuring customer satisfaction. You will assist with inquiries, provide necessary information, and escalate issues when required, all while maintaining a positive attitude and ensuring a smooth customer experience.Required skills for this role include a strong command of either Telugu, Malayalam, or Kannada, along with good spoken and written English. Basic computer knowledge is essential as you will be using various software and tools to support customers. You should possess excellent communication skills, patience, and a problem-solving mindset to resolve issues effectively.The role is a full-time position based in an office environment, requiring a minimum educational qualification of 12th pass. Candidates with 0 to 1 years of experience are welcome to apply. You will work with fixed Sunday holidays and may be eligible for incentives up to 20,000. The organization also provides PF and ESI benefits to its employees. If you have the desire to start your career in customer support and can work in Chennai, apply for this vibrant role today!

We are looking for a Tele Caller to join our team in Jadavpur, Kolkata. This is a full-time, work-from-office position suitable for freshers who have completed at least 10th grade. As a Tele Caller, your primary duty will be to communicate with potential customers over the phone. You will engage in conversations, answer queries, and provide information about our services to encourage interest. You will be expected to work efficiently and contribute positively to team goals.Key responsibilities include:- Making outbound calls to prospective customers to share product details and information.- Maintaining a record of conversations in a structured manner to ensure follow-up and track interactions.- Utilizing basic computer skills for data entry and documentation.Required skills and expectations encompass:- Proficiency in Hindi to effectively communicate with clients.- Basic computer knowledge to manage data and record calls.- A willingness to adapt and learn in a fast-paced environment.- Candidates should be between the ages of 18 to 35.This role offers a fixed salary structure with high incentives based on performance. No insurance or loan benefits are provided. Direct joining opportunities are available for eligible candidates. This position requires you to work on-site, ensuring a productive and collaborative work environment in Jadavpur, Kolkata.

Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when requiredRequirementsGood communication skills in English or Telugu.Good listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.

Job Responsibilities:Make outbound calls to students and explain available courses.Understand students' interests and provide relevant course information.Invite interested students for free career counselling sessions.Follow up with students regarding their visit and interest.Maintain regular follow-ups and update student details.Key Skills:Telecalling Tele Sales Outbound Calling Lead Generation Customer Communication Follow-up English Communication

Telecalling voice processJob role collectionsLoan pending emi collectionAny languages Role Summary: Act as the primary voice of the company to pitch services, nurture leads, or support existing customers. Core Tasks: Make outbound cold/warm calls, handle inbound support queries, and document logs accurately. Average Salary: 8,000 to 21,000 per month (plus performance incentives).Key Responsibilities Lead Generation: Dial numbers from provided databases to introduce products or services. Customer Support: Answer incoming requests, address complaints, and explain product features. CRM Management: Record call outcomes, update customer information, and schedule follow-ups. Target Achievement: Meet daily or monthly quotas for calls made, leads qualified, or sales closed.Required Skills & Qualifications Education: High school diploma or 12th pass minimum. Communication: Clear verbal skills, good listening ability, and strong local/English language proficiency. Technical Skills: Basic computer literacy and familiarity with CRM software. Soft Skills: Patience, resilience against rejection, and problem-solving.You can review a full template guide on Indeed's Telecaller Guide or check requirements via Betterteam's Job Description.If you want, I can help you: Tailor this description for a specific industry (like real estate or tech support) Write custom interview questions for hiringIndeedTelecaller Job Description [Updated 2026]Core Role: Gather leads, generate sales, and document customer feedback via phone, email, chat, and social media. Duties: Inform prospects of offerings, modify ...BetterteamTelecaller Job DescriptionTelecaller Requirements: * High school diploma or equivalent. * Prior experience as a telecaller or similar. * Completion of a sales-related training program is...We Create ProblemsTelecaller Job Description, Roles & ResponsibilitiesRole: Telecaller responsible for inbound/outbound calls, lead generation, sales, and customer query resolution. Responsibilities: Make/receive calls, follow up ...InternshalaJob Description for Telecaller with Samples [2026 Guide] - Internshala3. Job Responsibilities of Telecaller * Initiate outbound calls to potential customers to introduce and promote products/services. * Conduct follow-up calls to ...RazorpayTelecaller Job Description: Free Sample, Responsibilities, Skills, and Success - Razorpay LearnRole Overview: Telecallers bridge companies and customers via inbound and outbound calls, driving sales, lead generation, and query resolution. Responsibilities...QandleTelecaller Job Description Template QandleDefinition: Professional making outbound or receiving inbound calls across industries like banking, insurance, real estate, and e-commerce to promote products, ...YouTubeIrritating Facts2mJob description of Telecaller - Role, Responsibilities & SkillsNeoDoveTelecaller Job Description, Responsibilities & Skills - NeoDoveRole: Telecallers contact existing and prospective clients via inbound/outbound calls and emails to generate leads, sell products, explain benefits, and retain ...YouTubeTeamlease4:10Telecaller Roles and Responsibilities in India - Career growth and Salary ...

We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry. As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options. The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity. Key responsibilities include:- Making outbound calls to clients regarding debt recovery.- Responding to customer inquiries with clarity and professionalism.- Maintaining accurate records of client interactions and outcomes.- Assisting clients with understanding the financial services offered.Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs. This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!

We are looking for a BPO Telecaller to join our team in Guindy, Chennai. This is a full-time office position suitable for candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. As a BPO Telecaller, you will be responsible for engaging with customers through telecalling, effectively addressing their inquiries, and delivering excellent customer service. You are expected to work within a team, assisting in the management and coordination of tasks as needed. Key responsibilities include:- Conducting telecalling activities to connect with customers and resolve their queries.- Contributing to a team environment and assisting team leaders with daily operations.- Managing customer data and maintaining accurate records for follow-up actions.The ideal candidate should possess strong communication skills and have a good command of the local language. You should be able to work efficiently in a team and demonstrate a proactive approach to problem-solving. Additional requirements include: - A willingness to work from the office in Guindy, Chennai.- Commitment to your role and the ability to handle multiple tasks effectively.Benefits include accommodation and meals provided, enhancing your experience while working with us. We welcome motivated candidates eager to grow in a supportive and collaborative environment.

We are seeking a motivated Tele Caller to join our team in Chandigarh. This full-time position is ideal for fresh graduates looking to start their careers in a dynamic environment.In this role, you will be responsible for making outbound calls to engage potential customers and generate leads. Your excellent communication skills will be key in delivering information clearly and effectively, while your confident demeanor will help foster strong connections. Punctuality and a positive attitude are essential, as you will be working in a team-oriented office environment.Key responsibilities include:- Making outgoing calls to prospective clients to discuss our services and offerings.- Maintaining clear and concise records of calls and customer interactions.- Responding to customer inquiries and providing relevant information.- Collaborating with team members to achieve sales goals and targets.To succeed in this role, you should possess strong verbal communication skills and a confident personality. Being punctual and dependable are vital traits, along with the ability to manage call volumes effectively. A graduate degree is required, and no previous experience is necessary, making this an excellent opportunity for recent graduates.This job is based in Chandigarh and requires you to work from the office. If you are a graduate with a desire to excel in a tele-calling role, we encourage you to apply.

We are seeking a motivated BPO Telecaller to join our team in Nirman Vihar, Delhi. This role involves generating leads for credit card services through effective communication. The successful candidate will work from the office, making this a full-time position and ideal for those beginning their career in customer service.Key responsibilities include making calls to potential customers and providing them with information about credit card services. The role will involve using a smartphone for Hindi speaking interactions with clients. Candidates will not face salary deductions, but will have the opportunity to earn incentives based on their performance, although there are no specific targets.Required skills for this position include clear communication in Hindi, basic computer knowledge, and the ability to effectively engage with customers. Candidates should be enthusiastic and driven, with a willingness to learn and grow within the BPO sector. A 12th-grade education is mandatory for applicants, and prior experience in a similar role is not necessary, making this an excellent opportunity for freshers.We aim to create a supportive environment for our employees, promoting career growth. This role offers a stable work schedule and encourages team-oriented working practices. Interested candidates must be ready for a dynamic work atmosphere where they can contribute to our goal of exceptional customer service.

1. Make outbound calls to potential and existing clients.2. Explain company's IT/software services to clients.3. Generate leads through telephonic communication.4. Follow up with interested clients and maintain regular communication.5. Understand client requirements and coordinate with the sales team.6. Maintain proper records of calls, leads and follow-ups.7. Achieve assigned sales and follow-up goals.

We are looking for a dedicated Telecaller to join our team in Cyber City, Gurgaon. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer interaction.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for reaching out to potential customers, introducing our products or services, and addressing their queries to foster interest and build relationships.nn2. Lead Generation: Your role will involve generating leads by contacting prospective clients through phone calls and following up on leads generated from various sources.nn3. Data Management: You will maintain accurate records of customer interactions and update information in our database. Ensuring records are current helps us track progress and strategies effectively.nn4. Feedback Collection: Gathering feedback from customers about their experience and suggestions will be a part of your responsibilities, which helps improve our services and customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent verbal communication skills and a friendly demeanor, making customers feel valued. You must be able to listen actively and articulate information clearly. Being organized and detail-oriented is essential, as you will manage multiple interactions and maintain records accurately. A positive attitude, willingness to learn, and a team player mentality are also key to succeeding in this role.

We are seeking a dedicated Tele Caller to join our team in Hapur, India. This full-time position requires a female candidate with 1 to 3 years of experience and a minimum education of 12th pass. In this role, you will connect with potential customers through phone calls, presenting our products and services effectively. Your primary responsibility will be to generate leads, follow up on inquiries, and help streamline customer communications. Key Responsibilities include:1. Calling Potential Customers: You will reach out to leads and introduce them to our offerings, aiming to understand their needs and how our products can assist them.2. Handling Inquiries: You will respond to customer queries promptly and professionally, ensuring that all questions are answered to provide clarity and maintain interest in our services.3. Recording Feedback: Documenting customer responses and feedback will be crucial for maintaining accurate records and enhancing our marketing strategies.4. Achieving Sales Targets: You will strive to meet assigned targets by effectively managing your communication and follow-up strategies with potential clients.Required skills and expectations for this role include excellent communication skills, a confident phone manner, and the ability to build rapport with customers. You should be organized and able to manage multiple calls and tasks efficiently. A positive attitude and a passion for sales are essential for success in this position.

WE ARE HIRING FOR HINDI TELECALLER FOR BANKING PROCESS VOICE PROFILE HR SHIVANI 8587914174Position: Hindi Voice ProcessCompany: Emoro ServicesLocation: NoidaJob Type: Full-time, Work from OfficeResponsibilities:Handle customer calls in Hindi.Understand customers' questions and provide suitable solutions.Explain banking/financial products or services clearly.Make outbound calls when required.Maintain customer information and call records.Meet daily/weekly calling and performance targets.Escalate difficult customer issues to the senior team.Requirements:10th/12th pass or graduate, depending on the opening.Good Hindi communication skills.Basic computer knowledge.Freshers can apply for some positions.Comfortable working in a target-based environment.

As a Telecaller, you will engage with customers to introduce them to the features and benefits of leading credit cards from major banks in India, including HDFC, Axis Bank, SBI, IDFC First Bank, and Yes Bank. This role is perfect for individuals with a passion for customer communication.Key responsibilities include:- Making outbound calls to potential customers to provide information about various credit card offers, highlighting their benefits and unique features.- Engaging in clear and effective conversations to understand customer needs and address any queries they may have.- Ensuring customers are aware of the top products in the market, especially targeting customers from the Hindi-speaking demographic.Required skills include:- Proficiency in the Hindi language for effective communication with customers.- Strong verbal communication skills to clearly explain credit card features and benefits.- Ability to listen and respond empathetically to customer inquiries and concerns.No prior experience is needed; candidates from 0 to 6 years of experience are welcome to apply. You must have completed at least the 10th grade. This is a part-time, work-from-home position based in Agra, India, offering flexible working hours to accommodate your schedule. Ideal for individuals looking to gain experience in customer interaction while providing valuable financial services information to clients.

We are looking for a Tele Caller to join our team in Sector 2. This is a full-time position, and we welcome freshers who have completed at least their 10th grade education. As a Tele Caller, your primary role will be to communicate with potential customers over the phone to promote and sell our products or services.Key Responsibilities:- Make Outbound Calls: You will contact potential customers to introduce our offerings and generate interest in our products or services.- Engage with Customers: Your role will involve actively listening to customer needs and queries, providing accurate information, and addressing any concerns they may have.- Update Customer Records: It is important to maintain accurate and updated records of customer interactions in our database for future reference.- Achieve Targets: You will work towards achieving specified sales or lead generation targets by following up with prospects and encouraging them to make a purchase.- Provide Feedback: Share insights and feedback from customer conversations with the team to help improve products or services.Required Skills and Expectations:We expect candidates to have a clear and friendly speaking voice, with good communication skills to express ideas effectively. A basic understanding of sales techniques will be beneficial. You should be comfortable using computers to record customer details and follow scripts. Being a good listener, patient, and enthusiastic about helping customers are also important traits for this role. A positive attitude and willingness to learn will help you succeed as a Tele Caller.

Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.

Key ResponsibilitiesMake outbound calls to prospective and existing customers to promote products and services.Generate leads and convert inquiries into sales opportunities.Explain product features, benefits, and pricing to customers.Understand customer requirements and recommend suitable solutions.Follow up on leads, inquiries, and quotations to maximize conversions.Maintain accurate records of customer interactions and sales activities in CRM systems.Achieve individual and team sales targets.Handle customer objections professionally and effectively.Coordinate with internal departments to ensure smooth order processing and customer satisfaction.Prepare daily, weekly, and monthly sales reports.

Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.

A Tele Collection Executive is responsible for recovering overdue payments and outstanding debts from customers via telephone. The primary goal is to reach collection targets while maintaining professional customer relationships and adhering to regulatory compliance