Domestic Voice Process Jobs in India

We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers to customers.Generate leads and identify potential sales opportunities.Schedule appointments or meetings for the sales team.Answer customer inquiries and provide accurate information.Maintain detailed records of customer interactions and call outcomes.Follow up with customers regarding inquiries, quotations, or service requests.Achieve daily, weekly, and monthly call and conversion targets.Handle customer objections professionally and effectively.Update customer information in CRM systems or databases.Coordinate with sales and customer service teams to ensure customer satisfaction.Adhere to company communication standards and call scripts where applicable.

Telesales ExecutiveDepartment: SalesExperience: 0-2 YearsLocation: KolkataEmployment Type: Full-TimeJob SummaryWe are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Generate and qualify leads through telephone calls.Explain company products/services clearly and effectively.Understand customer requirements and recommend suitable solutions.Follow up regularly with interested prospects and maintain the sales pipeline.Convert leads into successful sales and achieve monthly targets.Handle customer queries and resolve basic concerns professionally.Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.Build and maintain positive relationships with customers.Coordinate with the sales and operations teams for smooth order/service processing.Prepare daily and weekly sales reports.Follow up on pending orders/payments wherever required.Stay updated about company products, services, offers, and sales processes.KRA / KPINumber of outbound calls madeQualified leads generatedLead-to-conversion ratioMonthly sales/revenue achievementFollow-up effectivenessCustomer engagement and retentionCRM/data accuracyAchievement of assigned sales targetsDaily productivity and call qualityRequired SkillsExcellent verbal communication skillsStrong convincing and negotiation abilitiesGood listening and interpersonal skillsTarget-oriented and self-motivatedAbility to handle rejection and work under pressureBasic knowledge of MS Office and CRM softwareGood follow-up and relationship-building skillsProfessional and positive attitudeEligibility CriteriaGraduate in any discipline preferred.0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.Freshers with good communication and convincing skills may also apply.Candidates comfortable with making a high volume of outbound calls will be preferred.Key CompetenciesCommunication Customer Focus Persuasion Negotiation Result Orientation Follow-up Teamwork Accountability Time Management Positive AttitudeHow to ApplyInterested candidates can reach out to us: Call or WhatsApp: 9073909028 Email: hr@rharlalka.comJoin our team and build your career with us!

We are looking for a dedicated Customer Service Assistant to join our team in Mumbai. This position is ideal for recent graduates or those with up to 6 years of experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering questions, providing information about products and services, and resolving issues promptly and professionally.- Maintain Customer Records: Accurate record-keeping is essential. You will enter customer data, update information, and track interactions to ensure a seamless service experience.- Handle Complaints: Address customer complaints with empathy and understanding, working to find satisfactory solutions in alignment with company policies.- Process Orders: Support the sales team by processing customer orders, ensuring timely delivery, and confirming that all details are correct.- Collaborate with Team Members: Work closely with colleagues from various departments to improve the customer service process and share feedback.Required Skills and Expectations:Candidates should have a strong ability to communicate clearly and listen actively. A positive attitude and a desire to provide excellent service are crucial. You should be well-organized, detail-oriented, and capable of handling multiple tasks efficiently. Proficiency in English is necessary, and knowledge of additional languages is an advantage. This role requires a commitment to continuous improvement and a willingness to adapt to changing customer needs.

tele sales executive for personal loan in banking sector for dwarka location delhi all nbfc and leading banks

Invictus BPO Services Pvt LtdDepartment : Tele CallerSub-Department : BPO / Voice / BlendedDescriptionResponsibilities : Inbound/Outbound Calls II Good Communication* Manage Inbound/ Outbound Customer Calls In A Timely manner Gender : Both Male & FemaleEducation : 12th PassSalary : 12000Languages : TeluguExperience : Freshers and experienced Job Type : Full Time(9am to 6pm)Fee charged : No FeesWork from officeNo Pressure and Easily Achieve-able TargetsHR : 9381839005

Telecaller - Domestic & International SalesMayilon Holidays is looking for confident and enthusiastic Telecallers to join our growing team in Vadapalani, Chennai.If you have good communication skills, enjoy speaking with people, and are interested in the Travel & Holidays industry, this opportunity is for you! Job Details- Position: Telecaller - Domestic & International- Employment Type: Full-Time- Work Mode: Work From Office- Location: Vadapalani, Chennai

Job Requirements:The minimum qualification for this role is below 10th and 0 - 2 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. change this to 1. Make outbound calls to potential clients and generate interest in company products and services. 2. Explain company products and digital marketing services effectively to prospective clients. 3. Pitch clients and fix appointments for the Business Development team. 4. Conduct cold calls and follow-up calls with leads. 5. Maintain accurate call records, client details, and lead information in the system. 6. Handle client queries professionally and provide necessary information. 7. Build positive client relationships through effective communication. 8. Coordinate with the sales team for lead conversion and appointment management. 9. Work towards achieving weekly and monthly calling targets. Requirements: * Minimum 6 months of experience in Telecalling / Telesales / Customer Handling * Must be fluent in Tamil and English * Good communication and convincing skills* Ability to handle client queries professionally * Target-oriented and proactive mindset * Basic computer knowledge preferred

As a Voice Process Executive, you will play a crucial role in ensuring excellent communication between our company and its customers. Your main job will involve handling inbound calls and providing support to clients with their inquiries. Key Responsibilities:- Handle Customer Calls: Engage with customers by answering their questions and resolving their issues efficiently and politely.- Provide Support: Offer guidance on products or services, assisting customers in navigating through any challenges they may face.- Document Interactions: Record details of customer interactions carefully to maintain accurate records of inquiries and resolutions.- Team Collaboration: Work closely with team members and supervisors to ensure smooth operations and escalate issues when necessary.- Maintain Quality Standards: Adhere to company policies and procedures to deliver high-quality service consistently.Required Skills and Expectations:- Communication Skills: You should possess strong verbal communication skills to interact effectively with customers and understand their needs clearly.- Listening Abilities: A keen ability to listen actively is important for understanding customer concerns and providing appropriate solutions.- Problem-Solving Skills: You must be capable of thinking quickly and developing solutions to resolve customer issues efficiently.- Time Management: The ability to manage your time well to handle multiple customer calls and tasks is essential for this role.- Team Player: You should be comfortable working as part of a team, contributing to a positive and supportive work environment.Candidates with 0 to 3 years of experience, including fresh graduates, are encouraged to apply. A minimum education of 12th pass is required for this position.

We are looking for a Customer Care Associate to join our team in Navi Mumbai. This entry-level position is ideal for those who are passionate about helping customers and providing excellent service.As a Customer Care Associate, your main responsibilities will include: - Responding to Customer Inquiries: You will handle questions and concerns from customers via phone, email, or chat, ensuring they receive accurate information in a friendly manner.- Resolving Issues: You will assist in troubleshooting problems and provide solutions to enhance customer satisfaction, demonstrating patience and problem-solving skills.- Maintaining Records: You will update customer information and document interactions in our system, ensuring all records are accurate and up-to-date.- Working in a Team: Collaborate with colleagues and other departments to achieve overall business goals while maintaining a positive work environment.The ideal candidate should have strong communication skills, both spoken and written. You should be able to listen carefully to customers and explain solutions clearly. A proactive attitude and the ability to stay calm under pressure are essential. Familiarity with computers and basic software applications will be important for inputting information and retrieving customer data. We welcome candidates with 0 to 1 year of experience, especially recent high school graduates. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply.

We are looking for a motivated Voice Process Executive to join our team in Thane, India. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. Customer Interaction: Engage with customers over the phone to address inquiries and provide assistance, ensuring a positive experience.2. Issue Resolution: Listen carefully to customer concerns, offer appropriate solutions, and escalate issues when necessary to ensure customer satisfaction.3. Record Keeping: Maintain accurate records of customer interactions in the system, ensuring all information is up-to-date and complete.4. Team Collaboration: Work closely with team members and supervisors to improve customer service processes and share feedback.Required Skills and Expectations:Candidates should possess excellent verbal communication skills in English and any local language, allowing them to convey information clearly and effectively. A friendly and positive attitude is essential for engaging with customers and creating a pleasant interaction. Basic computer skills are necessary to navigate systems and update customer information. Candidates must be enthusiastic, self-motivated, and willing to learn, as this role involves adapting to different scenarios and customer needs. A strong focus on customer service and the ability to work well in a team environment are crucial for success in this role.

URGENT HIRING CUSTOMER SUPPORT REPRESENTATIVE Location: Koramangala (Work From Office)

As a Telecaller Executive, you will play a vital role in connecting with potential customers and promoting our services. This part-time position allows you to work from the comfort of your home while gaining valuable experience in communication and sales.Key Responsibilities:- Making Calls: You will initiate calls to a list of potential customers, introducing our services and answering their queries.- Providing Information: It is your responsibility to clearly explain the features and benefits of our services, helping customers understand what we offer.- Maintaining Records: You will keep accurate records of calls made, customer feedback, and any follow-ups needed to ensure efficient communication.- Achieving Targets: You will work towards reaching daily or weekly targets set for customer contacts and service promotions.- Customer Follow-Up: After initial calls, you may need to follow up with customers to answer any additional questions and encourage them to consider our services.Required Skills and Expectations:- Communication Skills: You should possess clear and effective verbal communication skills and be able to converse confidently with different people.- Listening Skills: Good listening skills are essential to understand customer needs and provide appropriate responses.- Self-Motivated: As this is a work-from-home role, being self-driven and disciplined will help you succeed in completing your responsibilities.- Basic Computer Skills: Familiarity with using a computer and basic software tools will aid in managing calls and records efficiently. This position is ideal for freshers looking to build their careers in customer service and sales.

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

As a Customer Care Associate, you will play a vital role in providing excellent support to our customers. Your primary focus will be to assist customers with their inquiries, ensuring they have a positive experience. Key Responsibilities:- Customer Support: Respond to customer queries via phone, email, or chat, ensuring prompt and friendly assistance.- Issue Resolution: Identify and solve customer problems efficiently, guiding them through solutions to enhance their satisfaction.- Product Knowledge: Maintain up-to-date knowledge of the products and services to provide accurate information to customers.- Feedback Collection: Gather feedback from customers to help improve services and products, contributing to overall business growth.- Record Keeping: Accurately document customer interactions and follow-up actions in the database for future reference.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to engage effectively with customers.- Problem-Solving Skills: Must be able to think critically and resolve issues quickly, ensuring customer satisfaction.- Attention to Detail: Ability to pay close attention to customer needs and concerns, providing tailored support.- Technical Proficiency: Familiarity with computers and basic software applications is necessary for managing customer interactions effectively.- Team Player: You should be able to work well within a team and support colleagues when needed.Candidates should have completed their 12th grade and must be male. This is a full-time position and will be conducted from home. No prior experience is required, making it an excellent opportunity for freshers.

Tele Sales Execituve - Male Job type:- Full time, permanent, work from office. Job Location:- Alambagh, Lucknow ( / ) Job role and responsibilities:- To make communication with our Associates. Finding out their problems. Should be tried to address their problems by him/her. Genuine problems should be forwarded to concern department by her. Follow-up of every grievance till it to be resolved. Reporting to management regarding serious & unresolved problems. Attending Incoming & Outgoing calls with proper etiquette and maintaining records for them. Reminder Calls to our Associates regarding every months offers.Basic Eligibility criteria for applying:- Must have good speaking skills in English language. Working knowledge of MS-Excel. Must have Bachelor's degree.Salary:- Rs.10,000 - 15,000/- pm + benefits.Interview Details:- Mode:- Only Face to Face Day and timing:- Working days at 02:00-05:00 pmContact:- Ranjeet K. Rawat +91 9838088855 call / whatsapp

We are looking for a dedicated Call Center Executive to join our team in Bangalore. This role is suited for freshers who have completed their 12th grade and are eager to start a career in customer service.As a Call Center Executive, you will be responsible for handling customer inquiries and providing support over the phone. Your main tasks will include answering calls, addressing customer concerns, and ensuring a positive experience for all clients.Key Responsibilities:1. Answering Customer Calls: You will respond to incoming calls from customers, listen to their needs, and provide appropriate solutions.2. Resolving Issues: Identify and resolve customer issues or complaints efficiently, ensuring customer satisfaction and loyalty.3. Providing Information: Offer clear and accurate information about our products or services, helping customers make informed decisions.4. Documentation: Maintain accurate records of customer interactions and transactions in the database to ensure continuity of service.5. Team Collaboration: Work closely with team members and supervisors to share insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English and a friendly, professional demeanor. Strong problem-solving abilities and patience are essential when dealing with challenging calls. Basic computer skills are necessary for documenting customer interactions, and a willingness to learn and adapt to new processes is crucial. A positive attitude and a desire to help others will contribute to your success in this role.

We are looking for a motivated and customer-focused Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, generating leads, and maintaining positive relationships with customers. The Telecaller should have excellent communication skills and the ability to achieve sales target.

Key ResponsibilitiesMake outbound and receive inbound calls.Explain products and services to customers.Generate leads and follow up on prospects.Schedule meetings or appointments for the sales team.Maintain customer records and call logs.Handle customer queries and complaints professionally.Achieve daily and monthly call targets.

We are looking for enthusiastic Telecaller Staff to join our team in Nashik. This full-time position requires a motivated individual who is eager to learn and grow in a customer-focused environment.Key Responsibilities:- Make Outbound Calls: Engage with potential customers on the phone to promote our products and services, aiming to generate interest and drive sales.- Handle Inbound Queries: Respond to incoming calls from customers with professionalism, providing information and resolving any issues they may have.- Maintain Call Records: Log all customer interactions accurately in our database to keep track of communications and follow-up needs.- Achieve Targets: Work towards daily and monthly call targets set by the management, ensuring consistent performance and contribution to sales goals.- Provide Feedback: Share insights from customer interactions with the team to help improve services and products based on customer needs.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, in the local language and English. A positive attitude and a willingness to learn are essential for this role. You should be comfortable working in an office setting and able to work well in a team environment. Being organized and able to manage time effectively will help you succeed in meeting your targets. Prior experience is not required, making this an ideal opportunity for individuals looking to start their career in customer service.

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This is a full-time work-from-home position open to female candidates who have completed their 12th grade. Key Responsibilities:- Customer Interaction: Engage with customers via phone, chat, or email to understand their inquiries and provide assistance.- Problem Resolution: Address and resolve customer issues effectively, ensuring a positive experience and satisfaction.- Product Knowledge: Maintain a good understanding of our products and services to provide accurate information to customers.- Data Entry: Accurately input customer details and track interactions in the system to maintain updated records.- Feedback Collection: Gather feedback from customers regarding their experiences and report any suggestions for improvement.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication abilities are essential for clear interactions with customers.- Listening Skills: Ability to listen and understand customer needs, ensuring effective assistance is provided.- Empathy: Show genuine concern for customer issues and work towards providing timely solutions.- Computer Literacy: Proficient in using computers and familiar with basic software applications to assist with tasks.- Time Management: Ability to manage time effectively to handle multiple customer inquiries without compromising on quality.- Positive Attitude: Maintain a friendly and approachable demeanor, even in challenging situations.

As a Customer Care Executive, you will play a vital role in supporting our customers and ensuring their satisfaction. This position is ideal for freshers looking to start their career in customer service. You will work full time from home, allowing you to balance work and personal life effectively. Key Responsibilities:- Respond to Customer Inquiries: Use phone calls, emails, and chats to answer questions, resolve issues, and provide information about products and services.- Assist with Order Processing: Help customers with placing orders, tracking shipments, and handling returns or exchanges, ensuring a smooth purchasing experience.- Maintain Customer Records: Update and manage customer information in our database accurately, helping us to improve service quality and follow-up processes.- Provide Product Information: Educate customers about our products, guiding them to make informed decisions based on their needs.- Resolve Complaints: Listen to customer concerns and work to resolve issues professionally and efficiently, ensuring customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and patient attitude is essential for providing outstanding customer service. Basic computer skills are necessary for using software and handling online inquiries. You should be a good listener, able to empathize with customers and understand their needs. Since this position is remote, self-discipline and time management skills are important to ensure productivity while working from home.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is suitable for fresh female candidates who have completed their 12th grade and are looking to start their career in customer service. The position is a full-time work-from-home opportunity based in Tiruchirappalli.Key Responsibilities:- Responding to Customer Inquiries: You will handle customer queries via phone, email, or chat, ensuring they receive accurate and timely information.- Providing Support: Assist customers in troubleshooting issues they may encounter with our products or services, guiding them toward effective solutions.- Maintaining Records: Keep detailed records of customer interactions and transactions to ensure accurate tracking and follow-up.- Building Relationships: Establish and maintain a positive rapport with customers, fostering loyalty and encouraging repeat business.- Feedback Collection: Gather customer feedback and suggestions to help improve our services and enhance overall customer satisfaction.Required Skills and Expectations:- Communication Skills: You must have good verbal and written communication abilities to convey information clearly and effectively.- Problem-Solving Ability: A proactive approach to resolving customer issues will be necessary to ensure their satisfaction.- Computer Proficiency: Basic knowledge of computers and familiarity with software applications will help you manage customer interactions.- Positive Attitude: A friendly and professional demeanor is essential, as you will be the face of our company to customers.- Time Management: You should be able to manage your time effectively, balancing multiple customer inquiries efficiently.

Greeting From Vishakan Placement Service !!!!Walkin interview Fresher & Experience Candidate for Tamil Telecaller & Malayalam Telecaller & Kannada Telesales Position top leading Bpo Concern.Location:* Chennai Thoraipakkam OMR Process:* Personal Loan Sales - Lead GenerationEligibility:* Freshers & Experienced candidates welcomeQualification: HSC, Any Graduate or Degree DiscontinueSkills: V4 Comm skills + Convincing skills Sales knowledge 0-6 Months BPO Exp(Sales/Service)Fluency in English/Language speaks: Tamil & Malayalam & Kannada, Lead generation-outbound call sales skills/ Call convincing skills /Quick learner/Ms-Office/Computer Skills/Typing /Target oriented Job with high incentive.Shift:* 9:30 AM - 6:30 PMWeek Off:* Sunday fixedSalary Details:Tamil Process*(Outbound Call )CTC 21,000(Includes PF + PT + ESIC)In-hand 15979+ IncentivesWithout CTC-18000TH + Incentives No of opening:-100 (DOJ is post training certification CSR training is of 15 Days training)Malayalam Process*(Outbound Call )CTC 22000(Includes PF + PT + ESIC)In-hand 16,979 IncentivesWithout (PF+ESI) CTC:- 19000TH + Incentives No of opening:-50+ (DOJ is post training certification CSR training is of 15 Days training)Kannada Process*(Outbound Call )CTC 22000 (Includes PF + PT + ESIC)In-hand 16,979 IncentivesWithout (PF+ESI) CTC:- 19000TH + Incentives No of opening:-50+ (DOJ is post training certification CSR training is of 15 Days training)No of opening:-200(DOJ is post training certification CSR training is of 15 Days training)Interview Mode:* Direct Walk-in -HR Round-Communication skills Test-Online Technical interview-client Round. 100% work from office -Direct Office Work Immediate Joiner Must- spot Job Offer Candidate Preferred Location: Candidate Preferred Location: Perungudi/Taramani/Karapakkam/Thoraipakkam/ Palavakkam,kottivakkam,neelankarai,sholingnallur, thiruvanmiyur.Interested For Job Please Call Immediately(HR Pradeep)