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Domestic BPO Jobs in India

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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Powai Mumbai
Outbound Calling Lead Generation Domestic BPO
As a Telesales Executive, you will be responsible for generating sales through outbound calls and building strong relationships with potential customers. You will play a key role in increasing sales and customer engagement.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients to introduce our products or services and provide information to help drive sales.- Follow Up on Leads: After initial contact, you will follow up with leads to maintain interest and answer any questions they may have.- Understand Customer Needs: It is essential to listen to customers and understand their needs to offer appropriate solutions.- Achieve Sales Targets: You will be expected to meet monthly sales goals by effectively promoting our offerings and closing deals.- Maintain Customer Records: Keeping accurate records of customer interactions and sales progress is important for tracking performance and follow-ups.- Provide Excellent Customer Service: Ensuring customer satisfaction through friendly and professional communication is key to building long-term relationships.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for effectively engaging with customers.- Persuasive Ability: You should be able to persuade and influence customers through conversation.- Basic Computer Skills: Familiarity with computer systems and software for documenting calls and sales is necessary.- Team Player: Collaboration with colleagues and adherence to team goals and objectives is important.- Positive Attitude: A proactive and positive attitude towards work and the ability to handle challenges gracefully is expected in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Kanpur. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:1. Respond to Customer Inquiries: Answer phone calls, emails, and chat messages promptly and professionally, providing accurate information and assistance.2. Resolve Issues: Address customer complaints or concerns with empathy and patience, working to find effective solutions to their problems.3. Maintain Records: Keep detailed records of customer interactions and transactions, ensuring all information is accurately documented for reporting purposes.4. Provide Product Knowledge: Stay informed about our products and services to provide customers with up-to-date information and guidance.5. Follow-Up: Proactively reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills to interact effectively with customers. Problem-solving abilities are essential for addressing customer concerns. Good listening skills are equally important to understand customer needs fully. Familiarity with basic computer operations and the ability to work independently in a remote setting are also required. A positive attitude and a team-oriented mindset will help you succeed in this role. No prior experience is necessary, making this an ideal opportunity for freshers.
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  • Fresher
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers to customers.Generate leads and identify potential sales opportunities.Schedule appointments or meetings for the sales team.Answer customer inquiries and provide accurate information.Maintain detailed records of customer interactions and call outcomes.Follow up with customers regarding inquiries, quotations, or service requests.Achieve daily, weekly, and monthly call and conversion targets.Handle customer objections professionally and effectively.Update customer information in CRM systems or databases.Coordinate with sales and customer service teams to ensure customer satisfaction.Adhere to company communication standards and call scripts where applicable.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Mohali
Customer Care Cons BPO Operations Chat Process Chat Support Non Voice Process BPO Non Voice Domestic BPO
We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Sonipat Sector 8
Marketing b2b Marketing Voice Process Cold Calling Domestic BPO Customer Support Corporate Marketing
We are seeking a motivated BPO Telecaller for our office located in Sonipat Sector 8. This is a full-time position suitable for candidates with little to no experience, as training will be provided. As a BPO Telecaller, you will be responsible for reaching out to potential customers and promoting our services. Your key responsibilities will include:- Making Outbound Calls: You will contact customers to introduce our services, answer their queries, and encourage them to consider our offerings.- Handling Customer Inquiries: You must respond effectively to customer questions and provide accurate information about products or services.- Maintaining Records: You will be required to document customer interactions and feedback in our database to assist in effective follow-ups.- Meeting Targets: You should be able to achieve daily or monthly targets set by the management while maintaining a positive attitude.To excel in this role, you should have strong communication skills and a friendly phone demeanor. Good listening skills are also essential, as you will need to understand customer needs and provide appropriate responses. Basic computer knowledge is required to navigate customer management software. A positive attitude and willingness to learn will help you succeed in this entry-level position. We welcome freshers who are eager to start their career in the BPO industry.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Hapur
Customer Care Cold Calling Domestic BPO Customer Support Outbound Calling
We are seeking a dedicated BPO Telecaller to join our team in Hapur. This is a full-time position suitable for candidates with little to no experience, making it an excellent opportunity for freshers looking to start their careers.Key Responsibilities:- Make Outgoing Calls: Contact potential customers and present our products or services, aiming to inform and persuade them to consider our offerings.- Address Customer Queries: Respond to questions and concerns from customers effectively, ensuring they have all the necessary information for their decision-making.- Maintain Records: Keep accurate records of calls made and customer interactions to help track progress and improve service quality.- Follow Scripts: Adhere to provided scripts for conversations to ensure consistency in messaging and to meet company guidelines.- Meet Targets: Work towards set performance targets for calls and sales, helping to drive the success of the team and the organization.Required Skills and Expectations:Candidates should possess good communication skills to convey messages clearly and confidently. Basic computer knowledge is essential for operating call center software and recording interactions. A positive attitude and a willingness to learn are important, as you will be engaging with various customers throughout the day. Good listening skills are crucial to understanding customer needs and providing appropriate responses. Teamwork and adaptability are valuable traits in our dynamic work environment. A minimum education level of 12th pass is required for this role.
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  • 1 yrs
  • Gurgaon
Customer Service Customer Handling Good Communication Skills Telephone Handling Domestic BPO
Good communication and customer-handling skills.Punctual and responsible attitude.Ability to work flexible hours.
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Hiring Fresher / Telecaller / 10th Pass

First Option Management Services Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Delhi
Telesales Executive Microsoft Excel Domestic BPO Phone Banking Outbound Calling Voice Process Inbound Outbound Sales
tele sales executive for personal loan in banking sector for dwarka location delhi all nbfc and leading banks
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  • 0 - 1 yrs
  • Somajiguda Hyderabad
Domestic BPO Voice Process Inbound Outbound Calling
Invictus BPO Services Pvt LtdDepartment : Tele CallerSub-Department : BPO / Voice / BlendedDescriptionResponsibilities : Inbound/Outbound Calls II Good Communication* Manage Inbound/ Outbound Customer Calls In A Timely manner Gender : Both Male & FemaleEducation : 12th PassSalary : 12000Languages : TeluguExperience : Freshers and experienced Job Type : Full Time(9am to 6pm)Fee charged : No FeesWork from officeNo Pressure and Easily Achieve-able TargetsHR : 9381839005
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Tele Caller - Freshers (Female)

Greentek India Pvt. Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Tele Sales Officer Tele Caller Tele Marketing Domestic BPO Microsoft Excel Motivating Skill
* Make outbound calls to potential and existing customers.* Explain products/services and their benefits to customers.* Generate and follow up on leads through calls and other communication channels.* Understand customer requirements and recommend suitable products/services.* Achieve daily, weekly, and monthly sales targets.* Maintain proper records of customer interactions and follow-ups.* Handle customer queries and provide appropriate information.* Convert leads into successful sales.* Build and maintain good relationships with customers.* Coordinate with the sales team for lead follow-up and closure.* Provide regular updates on sales activities and performance.Required Skills* Good verbal communication skills.* Strong convincing and negotiation skills.* Customer-focused attitude.* Ability to handle rejection and work under pressure.* Target-oriented and self-motivated.* Basic knowledge of MS Office/CRM tools.* Good follow-up and interpersonal skills.Experience & Qualification* Qualification: Any Graduate.* Experience: 0-1 years in Tele Sales, Inside Sales, Customer Service, or a related field.* Freshers with excellent communication skills may also be considered.
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  • 0 - 4 yrs
  • Jafferkhanpet Chennai
Sales Process Travel Insurance Outbound Calling Domestic BPO
We are looking for a motivated Telesales Executive in Jafferkhanpet, Chennai, to join our team. This role involves making outbound calls to potential customers to promote and sell our products and services.Key Responsibilities:- Making Outbound Calls: You will reach out to potential customers, explaining our offerings, understanding their needs, and promoting our products.- Building Relationships: Establishing and nurturing relationships with clients through effective communication will be a crucial part of your role to ensure customer satisfaction.- Achieving Sales Targets: You will be responsible for meeting daily and monthly sales goals, enabling you to contribute to the overall success of the team.- Maintaining Records: Accurately recording customer information and interaction details in the system is essential for tracking progress and planning future sales strategies.Required Skills and Expectations:Candidates should possess excellent communication skills to converse effectively with customers. A friendly and persuasive attitude is important for engaging potential clients. Strong listening skills will help in understanding customer needs and providing appropriate solutions. Basic computer skills are necessary for managing records and data entry. An eagerness to learn about our products and services is expected, along with a proactive approach to achieving sales targets. Freshers and those with up to four years of work experience are welcome to apply, with a minimum education level of 10th grade.
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  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Pandav Nagar Delhi
Direct Sales Marketing Domestic BPO Online Sales Convincing Power BPO Sales Sales BPO Tele Sales Communication Skills Calling Basic Computer Skills Telesales
We are looking for a motivated Telesales Executive to join our team in Pandav Nagar. In this role, you will play a key part in driving sales and building customer relationships through phone communications. Key Responsibilities:- Make Outbound Calls: Contact potential customers to promote our products and services, explaining the benefits and answering any questions they may have.- Follow Up on Leads: Reach out to leads from various sources to gauge interest and convert them into sales opportunities.- Maintain Customer Records: Keep accurate records of customer interactions, tracking progress and updating the database to ensure effective follow-ups.- Meet Sales Targets: Work towards achieving monthly sales targets, demonstrating a strong commitment to exceeding company goals.- Provide Feedback: Share insights about customer preferences and market trends to help improve sales strategies and product offerings.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential. You should be able to convey information clearly and engage customers effectively.- Persuasion and Negotiation: Confidence in persuading potential customers and handling objections to close sales successfully.- Time Management: Ability to manage multiple calls and tasks efficiently, prioritizing effectively to maximize productivity.- Attention to Detail: Ensure accurate data entry and follow-up on customer information to maintain quality service.- Previous Telesales Experience: A minimum of 1 to 4 years of experience in telesales or a similar role is preferred, showcasing your familiarity with sales processes and customer interactions. Join us if you're passionate about sales and eager to grow in a dynamic environment!
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  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Mathura
Outbound Calling Domestic BPO Sales Process
We are looking for a skilled BPO Telecaller to join our team in Mathura. This role is suitable for female candidates with 1 to 4 years of experience and a minimum education of 12th pass. As a BPO Telecaller, your primary responsibility will be to communicate with customers over the phone. You will handle incoming and outgoing calls, providing information about our products and services.Key Responsibilities:1. Customer Interaction: Engage with customers professionally via phone calls, addressing their queries and concerns to ensure high levels of customer satisfaction.2. Lead Generation: Identify potential sales leads through conversations, collecting necessary information to assist the sales team in converting leads into customers.3. Data Management: Maintain accurate records of customer interactions and update databases with relevant information to ensure efficient follow-ups and reporting.4. Product Knowledge: Stay informed about our products and services to provide accurate information and promote features effectively during calls.5. Team Collaboration: Work closely with the sales and support teams to ensure a unified approach to customer care and improve overall service quality.Required Skills and Expectations:Candidates should have strong verbal communication skills and be comfortable speaking with various customers. The ability to listen and respond to customer needs is crucial. A positive attitude and perseverance in handling call volume will contribute to success in this role. Basic computer skills and familiarity with CRM software are an advantage.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Chennai
Outbound Calling Domestic BPO International BPO Voice Process
Telecaller - Domestic & International SalesMayilon Holidays is looking for confident and enthusiastic Telecallers to join our growing team in Vadapalani, Chennai.If you have good communication skills, enjoy speaking with people, and are interested in the Travel & Holidays industry, this opportunity is for you! Job Details- Position: Telecaller - Domestic & International- Employment Type: Full-Time- Work Mode: Work From Office- Location: Vadapalani, Chennai
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Thousand Lights Chennai
Marketing Outbound Calling Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Domestic BPO Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice Outbound Sales BPO Sales English Language Inbound Calls Domestic Calling Inbound Sales Calling Tele Marketing Basic Computer Skills Sales Telesales Tele Sales Communication Skills BPO
Job Requirements:The minimum qualification for this role is below 10th and 0 - 2 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. change this to 1. Make outbound calls to potential clients and generate interest in company products and services. 2. Explain company products and digital marketing services effectively to prospective clients. 3. Pitch clients and fix appointments for the Business Development team. 4. Conduct cold calls and follow-up calls with leads. 5. Maintain accurate call records, client details, and lead information in the system. 6. Handle client queries professionally and provide necessary information. 7. Build positive client relationships through effective communication. 8. Coordinate with the sales team for lead conversion and appointment management. 9. Work towards achieving weekly and monthly calling targets. Requirements: * Minimum 6 months of experience in Telecalling / Telesales / Customer Handling * Must be fluent in Tamil and English * Good communication and convincing skills* Ability to handle client queries professionally * Target-oriented and proactive mindset * Basic computer knowledge preferred
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Female
  • Kathwada Ahmedabad
Lead Generation Outbound Calling Convincing Power Negotiation Skills Domestic BPO Microsoft Excel
Tele Sales ExecutiveJob Summary:We are looking for a motivated and results-driven Tele Sales Executive to join our team. The ideal candidate will be responsible for contacting potential customers, promoting products or services, generating sales, and maintaining positive customer relationships through telephone communication.
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  • 0 - 1 yrs
  • Thane West
Outbound Calling Customer Care Domestic BPO BPO Sales Sales Process
We are looking for a dedicated BPO Telecaller to join our team in Thane West. This role is ideal for fresh graduates or individuals with less than a year of experience, who are eager to develop their communication skills in a professional environment.Key Responsibilities:- Making Outbound Calls: You will be responsible for contacting potential customers to provide information about our products or services. This helps generate interest and leads.- Handling Customer Queries: You will assist customers by answering their questions and addressing their concerns effectively. Good communication is key to ensuring customer satisfaction.- Updating Customer Information: You need to ensure that all customer interactions are logged accurately in our system. This includes updating contact details and notes about the conversation.- Meeting Targets: You will be expected to achieve specific call targets set by the management. Meeting these targets is important for the growth of our team.- Collaborating with Team Members: You will work closely with team members to share insights and improve customer interactions. Collaboration leads to better results.Required Skills and Expectations:- Effective Communication Skills: A clear and pleasant speaking manner is essential for engaging customers and conveying information.- Basic Computer Knowledge: Familiarity with computers and basic software programs is necessary for logging calls and accessing customer information.- Positive Attitude and Patience: A friendly demeanor and patience are important when dealing with various customer inquiries and challenges.- Problem-Solving Abilities: You should be able to think on your feet and find solutions to customer issues promptly. We are excited to welcome enthusiastic candidates who are eager to learn and grow in the BPO industry.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Whitefield Bangalore
Customer Care Customer Service Customer Support Domestic BPO BPO Voice Inbound Calls Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive who is enthusiastic and ready to help our customers with their queries. This role is perfect for individuals who are eager to learn and grow in the customer service field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat, providing timely and accurate information about our products and services. This ensures a positive experience and builds customer satisfaction.- Resolve Issues: Identify and troubleshoot customer problems, guiding them through solutions step by step. Your problem-solving skills will help keep our customers happy and loyal.- Maintain Records: Document customer interactions and issues in our system. This helps the team track common problems and improve our services over time.- Follow-Up: Check in with customers who have reported issues to ensure their problems have been resolved. This shows customers that we value their experience and are committed to serving them well.- Collaborate with Team: Work closely with other team members and departments to share feedback and suggest improvements based on customer interactions. Teamwork is essential for creating an efficient support process.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for providing clear and helpful responses to customers.- Basic problem-solving abilities to assist in resolving customer issues effectively.- A positive attitude and a patient demeanor when dealing with customer complaints or inquiries.- The ability to work in a fast-paced environment and adapt to changing situations. - Proficiency in using computers and familiarity with customer support software is a plus.
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  • 0 - 4 yrs
  • Female
  • Tagore Garden Delhi
Tele Caller Domestic BPO
We are looking for a dedicated and enthusiastic female Tele Caller to join our team in Tagore Garden, Delhi. The ideal candidate will have a passion for communicating with people and a willingness to learn.Key Responsibilities:1. Making Outbound Calls: You will contact potential clients to promote our products and services, providing them with accurate information and answering any questions they may have.2. Customer Engagement: It is important to build rapport with customers, actively listen to their needs, and gather feedback to improve our service and offerings.3. Updating Records: You will maintain detailed records of calls and customer interactions in order to track progress and follow up effectively.4. Meeting Targets: You are expected to meet daily or weekly targets set by management, which may include the number of calls made or leads generated.5. Collaborating with Team Members: Working closely with your team to share successful strategies or challenges can help us achieve our goals collectively.Required Skills and Expectations:Candidates should possess good communication skills and a friendly demeanor to engage with customers effectively. Basic knowledge of computers and data entry is essential. You should be organized and able to handle multiple tasks efficiently. A willingness to learn and adapt in a fast-paced environment is crucial for success in this role. No prior experience is necessary, making it suitable for fresh graduates as well.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Navi Mumbai
Voice Process BPO Customer Focus Domestic BPO Customer Relationship
We are looking for a Customer Care Associate to join our team in Navi Mumbai. This entry-level position is ideal for those who are passionate about helping customers and providing excellent service.As a Customer Care Associate, your main responsibilities will include: - Responding to Customer Inquiries: You will handle questions and concerns from customers via phone, email, or chat, ensuring they receive accurate information in a friendly manner.- Resolving Issues: You will assist in troubleshooting problems and provide solutions to enhance customer satisfaction, demonstrating patience and problem-solving skills.- Maintaining Records: You will update customer information and document interactions in our system, ensuring all records are accurate and up-to-date.- Working in a Team: Collaborate with colleagues and other departments to achieve overall business goals while maintaining a positive work environment.The ideal candidate should have strong communication skills, both spoken and written. You should be able to listen carefully to customers and explain solutions clearly. A proactive attitude and the ability to stay calm under pressure are essential. Familiarity with computers and basic software applications will be important for inputting information and retrieving customer data. We welcome candidates with 0 to 1 year of experience, especially recent high school graduates. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply.
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  • Fresher
  • 1.8 Lac/Yr
  • Gurgaon Sector 54
Customer Care Customer Support Domestic BPO
Join our team as a BPO Telecaller in Gurgaon Sector 54, where you will engage with customers to provide information about services and resolve any inquiries. This is a full-time opportunity suitable for freshers who have completed their 10th grade.Key Responsibilities:1. Customer Interaction: You will make and receive calls to customers, introducing products and services and answering questions they may have. Effective communication is essential to ensure customer satisfaction.2. Data Entry: Maintain accurate records of customer interactions and transactions using our computer systems. Attention to detail is required to ensure that all information is captured correctly.3. Problem Resolution: Address customer complaints and issues promptly. You will need to listen actively to understand their concerns and provide appropriate solutions, helping to build trust and rapport.4. Follow-Up Calls: You will make follow-up calls to ensure the customers are satisfied with the services provided and encourage future engagement.Required Skills and Expectations:Candidates should possess good verbal communication skills and a friendly attitude to build relationships with customers. Basic computer literacy is essential, as you will be using various software tools. A positive attitude, patience, and the ability to work well in a team are crucial for success in this role. Being punctual and willing to learn will also contribute to your growth within the company.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Rohini Delhi
Inbound Process Domestic BPO Cold Calling
We are looking for a dedicated Data Processing Officer to join our team, preferably located in Rohini, Delhi. This entry-level position is ideal for recent school graduates. As a Data Processing Officer, you will handle various data tasks to support our operations.Key Responsibilities:- Data Entry: Accurately input information into databases or spreadsheets. This includes checking for errors and ensuring the data is complete and up-to-date.- Data Verification: Review collected data for accuracy. You will cross-check entries and confirm that all information is correct and meets our standards.- Data Management: Organize and maintain data files systematically. You will keep track of changes and updates needed in data repositories.- Report Generation: Assist in creating reports based on processed data. You will help present information in a clear and concise manner.Required Skills and Expectations:- Candidates should have completed at least 10th grade and possess basic computer skills. Familiarity with spreadsheet and word processing software is essential.- Attention to detail is important, as accuracy is key in data processing tasks.- Strong communication skills are required, as the role may involve interacting with team members to clarify data-related issues.- A willingness to learn and adapt to new software or tools is expected, as you will be part of a dynamic work environment where efficiency matters.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Faridabad
Domestic BPO Inbound Microsoft Excel
We are seeking a dedicated Telecaller to join our team in Faridabad. This entry-level position is ideal for individuals looking to start their career in customer service and sales. Key Responsibilities: - Making Calls: You will reach out to potential clients or existing customers to introduce our products and services. Making effective calls is essential to create interest and engage with customers. - Providing Information: You will explain our offerings clearly to customers, answer their questions, and provide any necessary information to help them make informed decisions. This involves understanding customer needs and tailoring your communication accordingly. - Recording Responses: You will keep track of customer interactions and responses using our internal systems. Accurate records help us follow up effectively and improve our services. - Meeting Targets: You will work towards daily or weekly goals to contribute to the team
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Powai Mumbai
Outbound Calling Lead Generation Domestic BPO Sales Process
As a BPO Telecaller, you will play a vital role in connecting with customers and providing them with information about our services. Your primary focus will be on effective communication and helping to resolve customer inquiries.Key Responsibilities:- Customer Calls: Reach out to customers via phone to inform them about products and services. Engaging with customers directly is essential to understanding their needs.- Address Inquiries: Answer customer questions and provide detailed explanations of services. You must be knowledgeable about our offerings to assist customers effectively.- Data Entry: Record customer interactions and update information in our database accurately. Keeping track of conversations helps maintain quality service.- Feedback Collection: Gather customer feedback to improve services. Listening to customers can help us enhance our offerings and customer experience.- Follow-Up: Make follow-up calls to ensure customer satisfaction and resolve any outstanding issues. This shows customers that we value their opinions and are dedicated to their needs.Required Skills and Expectations:- Strong verbal communication skills are important for explaining services clearly.- A professional and friendly attitude is essential for creating positive customer interactions.- Basic knowledge of computers and data entry is necessary to keep accurate records.- Ability to work in a team and co-operate with colleagues for effective service delivery.- A high level of patience and problem-solving skills will help you handle challenging customer situations.- Being punctual and responsible in meeting work commitments is crucial for a smooth workflow.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a Customer Service Associate to join our team in Dehradun, India. This is a full-time, remote position suitable for candidates with 0 to 2 years of experience who have completed their 12th grade. The role involves assisting customers and ensuring their satisfaction.Key Responsibilities:1. Customer Interaction: Engage with customers through calls and messages to address inquiries, resolve issues, and provide product information.2. Problem Solving: Identify and assess customer needs to deliver effective solutions and provide timely responses.3. Record Keeping: Maintain accurate records of customer interactions, feedback, and complaints for future reference and improvement.4. Product Knowledge: Stay updated on our products and services to effectively answer questions and guide customers.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact effectively with customers. A good problem-solving ability is essential for resolving customer issues swiftly. Basic computer skills are necessary for managing customer data and communication tools. Additionally, candidates should be flexible, patient, and able to work well under pressure. A positive attitude towards customer service is key to success in this role. We expect associates to adhere to company policies and offer suggestions for service improvement, contributing to a collaborative work environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Delhi. This full-time position is suitable for individuals with 0 to 2 years of experience and requires a 12th-grade education. You will work from home, helping customers with their queries and providing excellent service.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions via phone, email, or chat, ensuring clear communication and quick responses to resolve issues.2. Provide Product Information: You will guide customers through our products and services, helping them understand features and benefits.3. Resolve Complaints: You will listen to customers' concerns and find effective solutions, maintaining a positive experience even in challenging situations.4. Maintain Records: You will document customer interactions and maintain accurate records to ensure follow-up and improve service quality.5. Collaborate with Team Members: You will work closely with colleagues to share information and improve customer service strategies, contributing to a supportive team environment.Required Skills and Expectations:We expect you to have a polite and friendly demeanor, strong communication skills, and a willingness to learn. Basic computer skills, including familiarity with email and chat platforms, are essential. You should be able to handle pressure, multitask effectively, and demonstrate problem-solving abilities. A strong commitment to customer satisfaction is vital, as you will be the first point of contact for our customers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Gwalior, India. This full-time position is a work-from-home role ideal for individuals with a passion for helping others.In this role, you will assist customers by answering their queries, resolving issues, and providing information about our products and services. You will play a key part in ensuring a positive experience for our customers.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat messages from customers, providing clear and helpful responses to their questions.- Issue Resolution: When customers face problems, you will work to resolve their issues efficiently and effectively, ensuring their satisfaction.- Product Knowledge: You will need to learn about our products and services so you can provide accurate information and recommendations to customers.- Record Keeping: It is important to maintain accurate records of customer interactions and transactions for future reference.Required Skills and Expectations:Ideal candidates should have a high school diploma and excellent communication skills. You should be friendly, patient, and able to work well under pressure. Strong problem-solving skills are important, along with basic computer proficiency and the ability to learn quickly. Being a team player and having a customer-focused attitude will help ensure our customers receive the best service possible. Previous experience in customer service is a plus, but not required.
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Opening For Tele Caller

Impact HR & KM Solutions

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound
Key ResponsibilitiesMake outbound and receive inbound calls.Explain products and services to customers.Generate leads and follow up on prospects.Schedule meetings or appointments for the sales team.Maintain customer records and call logs.Handle customer queries and complaints professionally.Achieve daily and monthly call targets.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling
We are looking for enthusiastic Telecaller Staff to join our team in Nashik. This full-time position requires a motivated individual who is eager to learn and grow in a customer-focused environment.Key Responsibilities:- Make Outbound Calls: Engage with potential customers on the phone to promote our products and services, aiming to generate interest and drive sales.- Handle Inbound Queries: Respond to incoming calls from customers with professionalism, providing information and resolving any issues they may have.- Maintain Call Records: Log all customer interactions accurately in our database to keep track of communications and follow-up needs.- Achieve Targets: Work towards daily and monthly call targets set by the management, ensuring consistent performance and contribution to sales goals.- Provide Feedback: Share insights from customer interactions with the team to help improve services and products based on customer needs.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, in the local language and English. A positive attitude and a willingness to learn are essential for this role. You should be comfortable working in an office setting and able to work well in a team environment. Being organized and able to manage time effectively will help you succeed in meeting your targets. Prior experience is not required, making this an ideal opportunity for individuals looking to start their career in customer service.
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Outbound Calling Domestic BPO Customer Care
Job descriptionSalary Range : Rs. 10000 - Rs. 25000 , based on skills, experience, and interview performanceEducational Requirement : 12th PassWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : FresherLocation : ThaneWorking Hours : 09:30 am - 6:30pm Monday to Saturday
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Domestic BPO Voice Process Customer Care
Job descriptionSalary Range : Rs. 14000 - Rs. 22000 , based on skills, experience, and interview performanceEducational Requirement : 12th PassWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : FresherLocation : Navi MumbaiWorking Hours : 09:30 am - 6:30pm Monday to Saturdaycontact us :- 99873 88o37
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