Domestic BPO Jobs in India

Technixia Automation Private Limited is seeking enthusiastic and experienced Female Telesales/Telecalling Executives to join our growing team. The ideal candidate should possess excellent English communication skills, prior experience in telecalling or telesales, and the ability to build strong customer relationships through professional communication.Candidates with previous experience in the Automation, Electrical, Industrial, or Technology sector will be given preference, as familiarity with the industry will be an added advantage.This is an excellent opportunity for individuals looking to build a rewarding career in a dynamic and professional work environment.

As a Tele Caller in Ahmedabad, you will be responsible for reaching out to potential customers through phone calls. Your role will involve generating interest in our products or services and assisting with inquiries.**Key Responsibilities:**- **Making Outbound Calls:** You will contact leads and current customers to inform them about our offerings, aiming to increase sales and customer engagement.- **Providing Information:** Answer questions from potential clients about products or services and clarify any concerns they may have to help facilitate their decisions.- **Updating Records:** Keep detailed records of calls made, customer interactions, and feedback to ensure our database remains accurate and up-to-date.- **Achieving Targets:** Work towards specific sales or call targets set by the management, contributing to the overall success of the team.- **Building Rapport:** Establish a positive relationship with customers to encourage long-term loyalty and repeat business.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effectively conveying information and engaging customers.- **Basic Computer Knowledge:** Familiarity with using computers and phone systems to manage calls and data.- **Persuasion Abilities:** Capability to convince potential customers of the benefits of our products or services.- **Team Player:** Willingness to work collaboratively with team members to achieve common goals.- **Positive Attitude:** Approach tasks with enthusiasm and a positive mindset to enhance customer interactions. Candidates with any prior experience are preferred, but freshers are welcome to apply.

We are looking for a motivated Telecaller to join our team in Delhi. The ideal candidate will have 1 to 3 years of experience in telecalling and should have completed at least their 12th grade. This is a full-time position that requires working from the office.**Key Responsibilities:**- **Outbound Calls:** Make calls to potential clients, providing them with information about our products and services to generate interest.- **Customer Engagement:** Engage with customers in a friendly and professional manner, answering their questions and addressing their concerns effectively.- **Lead Generation:** Identify and qualify new leads through calls, aiming to increase the customer base and support sales goals.- **Data Entry:** Maintain accurate records of calls made, customer interactions, and feedback in the database.- **Follow-Ups:** Perform regular follow-ups with leads and customers to nurture relationships and encourage sales.**Required Skills and Expectations:**- Strong communication skills are essential, including good command of the local language and English for effective interactions.- Ability to build rapport quickly with potential customers and maintain a positive attitude.- Basic computer skills are necessary to manage records and use various software tools for data entry and tracking.- Candidates should be goal-oriented, capable of working under pressure to meet targets and deadlines.- A proactive approach to problem-solving and the ability to listen attentively to customer needs and offer appropriate solutions.

We are looking for a dedicated Tele Caller to join our team in Krishnagiri. This role is ideal for candidates with a passion for communication and customer service. No prior experience is required, making it a great opportunity for recent graduates or those entering the workforce.Key Responsibilities:1. **Making Calls:** You will be responsible for making outbound calls to potential clients, introducing our services and products, and answering their queries to generate interest.2. **Customer Engagement:** Engage with customers to build rapport and understand their needs. Listen actively and provide solutions that meet their expectations.3. **Data Entry:** Maintain accurate records of calls made and customer interactions in our database. This ensures that our sales team has updated information to follow up with prospects.4. **Follow-Up Calls:** You will conduct follow-up calls to nurture leads and assess their ongoing interest, allowing for timely engagement and relationship building.5. **Reporting:** Regularly provide feedback to the management team regarding customer responses and common inquiries to help improve our offerings.Required Skills and Expectations:Candidates should have excellent communication skills in English and other regional languages, as well as a friendly and professional demeanor. Attention to detail and the ability to work efficiently in a fast-paced environment are essential. A basic understanding of computer operations and the willingness to learn are also important to succeed in this role.

Call centre/telegram sales job for US based client.This is a night shift job.The person will have to generate leads for the client regarding AI products.Good incentives are guaranteed on the closure of the deal.

Urgent Hiring - Female Telecaller (Sapphire Franchise Process)We are hiring Female Telecallers for the Sapphire Franchise Sales Process.Requirements:- Female candidates only- Minimum 6 months-1 year of Telecalling/Telesales experience preferred- Excellent Hindi communication skills (English is a plus)- Confident, persuasive, and customer-friendly personality- Ability to explain franchise opportunities and handle follow-upsJob Details:- Process: Sapphire Franchise Telesales- Timing: Flexible- Salary: As per experience + Attractive Incentives- Location: ( work from home)- Joining: ImmediateInterested candidates can send their resume or contact us for more details.

We are seeking a motivated BPO Telecaller to join our team in Anna Nagar. This position is perfect for freshers looking to start their careers in the business process outsourcing sector. The ideal candidate will be female and should be ready to work full-time in an office setting.**Key Responsibilities:**- **Making Calls:** Reach out to potential clients or customers to promote services and gather feedback, ensuring effective communication throughout.- **Handling Inquiries:** Respond to customer questions and concerns, providing accurate information and resolving issues to enhance customer satisfaction.- **Data Entry:** Maintain and update customer information in the database, ensuring that all records are accurate and current for future reference.- **Following Scripts:** Use given scripts and guidelines during calls to maintain consistency and clarity in messaging.- **Reporting:** Document call outcomes and maintain logs to assist the management in analyzing telemarketing efforts and improving strategies.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effectively addressing customer needs and promoting services.- **Listening Skills:** Active listening abilities are crucial for understanding customer inquiries and responding appropriately.- **Team Player:** Willingness to work collaboratively with colleagues to achieve team goals and maintain a positive work environment.- **Adaptability:** Openness to learning and adapting to new processes and technologies in a dynamic work setting.- **Basic Computer Knowledge:** Familiarity with computer systems and data entry processes to accurately manage customer information.

We are looking for a dedicated BPO Telecaller to join our team in Anna Nagar, Chennai. This full-time role is ideal for fresh graduates who want to start their career in the BPO industry. Key Responsibilities:1. Customer Interaction: Engage with customers through phone calls, addressing inquiries, and providing relevant information about our services.2. Lead Generation: Identify potential customers and update leads in our database while ensuring proper follow-up for conversions.3. Problem Resolution: Listen to customer concerns and provide appropriate solutions, escalating issues when necessary to maintain customer satisfaction.4. Reporting: Maintain accurate records of calls and customer interactions in our system to track performance and follow-up actions.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Tamil, paired with a friendly and professional demeanor. The ideal candidate is a quick learner with a positive attitude and the ability to handle multiple tasks efficiently. Basic computer skills are necessary, along with the capability to navigate through various software applications. We expect candidates to work full-time from the office and demonstrate a commitment to continuous learning and improvement in customer service techniques. A team-oriented mindset and the ability to thrive in a fast-paced environment are essential for success in this role. CONTACT : SOWMIYA - 9551550768

We are looking for enthusiastic Telecaller Staff to join our team in Nashik. This full-time position requires a motivated individual who is eager to learn and grow in a customer-focused environment.**Key Responsibilities:**- **Make Outbound Calls:** Engage with potential customers on the phone to promote our products and services, aiming to generate interest and drive sales.- **Handle Inbound Queries:** Respond to incoming calls from customers with professionalism, providing information and resolving any issues they may have.- **Maintain Call Records:** Log all customer interactions accurately in our database to keep track of communications and follow-up needs.- **Achieve Targets:** Work towards daily and monthly call targets set by the management, ensuring consistent performance and contribution to sales goals.- **Provide Feedback:** Share insights from customer interactions with the team to help improve services and products based on customer needs.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, in the local language and English. A positive attitude and a willingness to learn are essential for this role. You should be comfortable working in an office setting and able to work well in a team environment. Being organized and able to manage time effectively will help you succeed in meeting your targets. Prior experience is not required, making this an ideal opportunity for individuals looking to start their career in customer service.

We are looking for a dedicated Voice Process Executive to join our team in Kolkata. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The job will be done from our office, and it involves various tasks centered around customer interaction.**Key Responsibilities:**- **Handling Customer Calls:** You will manage inbound and outbound calls to assist customers with their inquiries, ensuring a positive experience throughout the conversation.- **Providing Information:** Your role will include giving detailed information about products and services, helping customers understand our offerings clearly.- **Resolving Issues:** You will be responsible for addressing and resolving customer complaints or issues efficiently, aiming for complete customer satisfaction.- **Maintaining Records:** Keeping accurate records of customer interactions is essential. You will document call details to help improve service and track issues.- **Achieving Targets:** Meeting personal and team targets for call handling and customer satisfaction is crucial. You will work towards these objectives regularly.**Required Skills and Expectations:**Candidates must have excellent communication skills in English and Hindi (or regional languages), both verbal and written. Strong listening skills are important to understand customer needs. You should be adaptable, able to handle pressure, and work well in a team. Basic computer skills are necessary for using our call management system effectively. Additionally, a proactive attitude towards problem-solving will be highly valued in this role.

Position - Telecaller - No targetLocation Sector 48 GurgaonWorking days 6 DayWorking timing - 10:00 - 6:30 PMIndustry - Real EstateKey ResponsibilitiesMake outbound calls to prospective customers from company-provided leads.Explain project details and address customer queries.Generate qualified leads and schedule site visits for the sales team.Follow up with interested customers to maintain engagement.Maintain accurate records of customer interactions in the CRM.Requirements1+ years of experience as a TelecallerExcellent communication and interpersonal skills.Strong persuasion and negotiation abilities.Basic knowledge of CRM software and MS Office.Graduate or equivalent qualification preferred.SkillsStrong communication skillsCustomer handlingLead generationFollow-up and relationship managementTime managementSales orientation

Job description:Company nameAerial Telecom Solutions Private LimitedJob titleCustomer Care ExecutiveJob role/ categoryCustomer Support - BPO / Voice / BlendedJob typeFull Time Day shiftWork typeWork from officeHR connect no 9882354123Job locationPhase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160071, IndiaJob Type: Full-timeBenefits:Health insuranceWork Location: In person

Do you enjoy helping people and solving problems? Join our growing team as a Customer Support Executive and become the voice of our company. We're looking for energetic individuals who can build trust with customers, provide quick resolutions, and create memorable customer experiences.**What You'll Do*** Assist customers through phone, chat, and email.* Understand customer needs and provide the best possible solutions.* Ensure every interaction is professional, empathetic, and efficient.* Work closely with different teams to resolve customer issues.* Continuously learn and improve your product knowledge.**Why Join Us?*** Career growth opportunities.* Performance-based incentives.* Comprehensive training.* Friendly and collaborative work environment.

We are seeking a motivated Telesales Executive to join our team in Govind Nagar, Nashik. This entry-level position is ideal for recent graduates looking to kick-start their career in sales.As a Telesales Executive, your key responsibilities will include:- **Customer Outreach**: Make outgoing calls to potential customers to introduce our products and services.- **Lead Generation**: Identify and qualify leads through telephonic conversations, ensuring to gather relevant information to assist sales efforts.- **Sales Presentations**: Conduct informative calls to explain the features and benefits of our offerings, helping customers understand how they can meet their needs.- **Follow-Up**: Maintain a consistent follow-up process with leads and existing clients to close sales opportunities and enhance customer relationships.- **Record Keeping**: Accurately document all interactions and transactions in our database, ensuring up-to-date records for future reference.To succeed in this role, you should possess excellent communication skills, a friendly demeanor, and the ability to build rapport with customers. A proactive attitude and willingness to learn are essential, as you will be working closely with experienced team members. Being organized and detail-oriented will help you stay on top of your daily tasks and goals. We value enthusiasm and a strong work ethic, as this position is suited for candidates eager to advance their career in sales.

We are looking for a motivated Tele Caller to join our team in HBR Layout, Bangalore. Ideal candidates are those with 0 to 2 years of experience and a minimum education of 10th grade. This full-time position requires working from our office.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers to introduce our products or services and encourage them to make a purchase.2. **Customer Interaction**: Engage with customers effectively, answering their questions and addressing any concerns they may have.3. **Data Entry**: Maintain detailed records of calls, customer information, and feedback in our database for future reference.4. **Sales Support**: Assist in the sales process by promoting current offers and guiding potential customers towards closing sales.5. **Follow-ups**: Conduct follow-up calls to assess customer interest and provide additional information as required.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, and be able to express ideas clearly. You should be comfortable making a high volume of calls and possess good listening skills to understand customer needs. A friendly and persuasive approach is necessary to build rapport and encourage customer engagement. Basic computer skills are essential for recording information accurately. We seek a dedicated and enthusiastic team player who is willing to learn and grow in a dynamic environment.Interested Candidate can reach here-8884788647

We are looking for a motivated Tele Caller to join our team in HBR Layout, Bangalore. The ideal candidate will have excellent communication skills and a passion for helping customers.As a Tele Caller, you will be responsible for making outbound calls to potential clients, providing information about our products or services, and addressing any questions or concerns they may have. You will also record customer interactions in our database, follow up on leads, and collaborate with team members to reach sales targets.Key responsibilities include:- Making Outbound Calls: Engage with potential and existing customers over the phone to introduce our offerings.- Product Knowledge: Understand our products/services thoroughly to effectively communicate their benefits to customers.- Customer Support: Address customer inquiries, resolve issues, and provide assistance as needed throughout the call.- Data Entry: Maintain accurate records of customer interactions and update their status in our database.- Follow-Up: Reach out to leads and previous contacts to nurture relationships and encourage conversions.Candidates should possess basic computer skills and have a good command of the local language. A high school education (10th pass) is required, along with a willingness to learn and adapt. Strong listening and persuasive skills are essential, as is the ability to work well in a team environment and contribute to achieving overall sales goals.Interested candidate can reach here-8884788647

Title: Telecaller Location: tagore garden Employment: full timeResponsibilitiesMake outbound calls to prospects; handle inbound queries.Pitch products/services, qualify leads, and schedule demos/appointments.Follow call scripts, compliance, and quality standards.Gather customer feedback and report trends to the team.Requirements0-2 years of telecalling or customer service experience.Strong spoken English and [local language], clear telephone etiquette.Persuasive communication, active listening, and objection handling.Target-driven, resilient, and comfortable with repetitive tasks.Willing to work [shift hours/weekends] as needed.KPIsCalls per day, connection rate, qualified leads, conversion rate.Attendance/adherence, QA score, and customer satisfaction.CompensationBase salary plus performance incentives;

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.

Key ResponsibilitiesOutbound Calling: Making calls to potential customers from a provided database to introduce products or services.Lead Generation: Identifying interested customers and scheduling appointments for the Field Sales team.Inbound Support: Receiving calls from customers to answer questions, resolve complaints, or take orders.Data Management: Updating the CRM or Excel sheets with the details of every call (e.g., Interested, Not Interested, Call Back Later).Follow-ups: Calling back potential clients who previously showed interest but didn't buy.Target Achievement: Meeting daily/weekly targets for talk time or successful sales. Required SkillsClear Speech & Tone: Ability to speak clearly and maintain a polite, enthusiastic tone even during long shifts.Active Listening: Understanding the customer's needs before pitching the product.Patience & Resilience: Handling cold customers who may be rude or hang up quickly.Persuasion: The ability to handle objections (e.g., if a customer says It's too expensive, knowing how to explain the value).

We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. **Key Responsibilities:**- **Respond to Customer Emails**: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- **Provide Solutions**: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- **Collaborate with Teams**: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills**: You should possess excellent written communication skills to interact with customers clearly and effectively.- **Problem-Solving Ability**: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- **Attention to Detail**: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- **Basic Computer Skills**: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- **Positive Attitude**: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.

# Customer Support Executive - Job Description**Role Summary:**Dedicated Customer Support Executive with experience in delivering exceptional customer service across voice, email, and chat channels. Skilled in resolving customer inquiries, handling complaints, ensuring customer satisfaction, and meeting service-level targets while maintaining high quality standards.### Key Responsibilities:* Handle customer inquiries and complaints through voice, email, and chat support.* Provide accurate information about products, services, and company policies.* Resolve customer issues efficiently while ensuring a positive customer experience.* Escalate complex or unresolved cases to the appropriate departments.* Maintain detailed records of customer interactions in CRM systems.* Meet KPIs such as Customer Satisfaction (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), and SLA adherence.* Follow company policies, quality guidelines, and compliance standards.* Collaborate with cross-functional teams to improve customer experience and operational efficiency.* Identify recurring customer issues and recommend process improvements.* Build strong customer relationships through empathy, active listening, and effective communication.### Key Skills:* Excellent verbal and written communication.* Strong problem-solving and conflict-resolution skills.* Customer-focused mindset with empathy and patience.* Ability to work in a fast-paced, target-driven environment.* Proficiency in CRM tools, Microsoft Office, and ticketing systems.* Time management, multitasking, and attention to detail.

We are looking for a motivated Call Center Executive to join our team in Gurgaon. This role is ideal for candidates with zero to one year of experience, preferably those who have completed their 12th grade. As a Call Center Executive, you will be crucial in providing excellent customer service and support.**Key Responsibilities:**- **Answer Incoming Calls:** You will respond promptly to customer inquiries and provide information based on their needs.- **Resolve Customer Issues:** You will listen to customers, understand their concerns, and find appropriate solutions, ensuring a satisfactory resolution.- **Maintain Records:** You will document customer interactions and feedback accurately in our system to help improve services.- **Assist With Queries:** You will provide detailed answers to customer questions regarding products, services, and policies.- **Follow Up:** You will reach out to customers when necessary to ensure their concerns have been addressed effectively.**Required Skills and Expectations:**- Strong Communication Skills: You should be able to communicate clearly and effectively, both verbally and in writing, with customers and team members.- Customer Service Focus: A passion for helping people and satisfying customer needs is essential for this role.- Basic Computer Skills: Familiarity with using computers and software for recording customer interactions is necessary.- Team Player: You should work well with others, as collaboration is key in a call center environment.- Adaptability: Being flexible and open to learning new processes and systems is important for success in this role.

As a Customer Care Executive, you will play a vital role in ensuring our customers are satisfied and well-informed. Your responsibilities will include:- **Responding to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns promptly and politely.- **Providing Product Information:** You will assist customers by providing detailed information about our products and services, helping them make informed choices.- **Resolving Complaints:** You will manage and resolve customer complaints efficiently, ensuring a positive experience and maintaining customer loyalty.- **Documenting Interactions:** You will keep accurate records of customer interactions and transactions in our system for future reference and follow-up.- **Following Up with Customers:** You will reach out to customers after resolving issues to ensure they are satisfied with the solutions provided.To be successful in this role, you should meet the following requirements:- **Educational Background:** A minimum of 12th-grade education is necessary to apply for this position.- **Communication Skills:** Strong verbal and written communication skills in English and Hindi are essential, as you will be interacting with diverse customers.- **Problem-Solving Ability:** You should possess a proactive attitude and the capability to think critically to resolve issues efficiently.- **Team Player:** The ability to collaborate with colleagues and maintain a positive attitude in a dynamic environment is important.- **Basic Computer Skills:** Familiarity with computers and customer management systems will help you navigate our tools effectively.This role is perfect for individuals looking to start their careers in customer service where dedication to customer satisfaction is key.

*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure

Working days - 6 Office timing - 10 6 PMKey Responsibilities:Making outbound calls to potential customers/leads.Following up on inquiries and generating leads for products/services.Explaining products/services to clients over the phone.Maintaining records of calls and client information in CRM or Excel.Scheduling appointments and handling basic customer queries.Requirements:Minimum qualification: BA pass or Graduate.Good verbal and written communication skills (Hindi & English).Basic knowledge of MS Office (Word, Excel, Email).Pleasant personality and telephone etiquette.Ability to multitask and stay organized.Capital Placement Services8370014003