Support Consultant Jobs in India

Company: Total ShapeLocation: RemoteMonthly Salary: $1,200 $1,500 (USD), depending on experienceRole Overview:Were looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.Key Responsibilities:Respond to customer inquiries via live chat, email, and messaging platforms promptly.Provide accurate information about our products, services, and policies.Assist customers with troubleshooting issues and resolving concerns.Maintain a professional, empathetic, and customer-focused tone at all times.Escalate complex issues to the appropriate department when necessary.Keep records of customer interactions and feedback to improve service quality.Qualifications:Excellent written communication skills in English.Previous experience in customer service, preferably in chat-based support.Strong problem-solving abilities and attention to detail.Ability to multitask and work in a fast-paced environment.Basic technical troubleshooting skills.Willingness to work flexible hours, including weekends if needed.What We Offer:Competitive monthly salary of $1,200 $1,500.100% remote work opportunity.Paid training and continuous learning resources.Supportive and collaborative work culture.Opportunities for career growth within the company.How to Apply:Search on Google for Total Shape and then go to our Jobs page on the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position.Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. ***

We are seeking a skilled Ariba Support Consultant with 35 years of experience in providing functional and technical support for SAP Ariba modules. The ideal candidate will be responsible for troubleshooting, resolving user issues, managing configurations, coordinating with stakeholders, and ensuring smooth operation of the Ariba procurement system.Key ResponsibilitiesProvide L1 support for SAP Ariba modules (Sourcing, Procurement, Contract Management, Supplier Lifecycle, etc.).Analyze, troubleshoot, and resolve user-reported incidents and service requests within defined SLAs.Perform system monitoring, issue tracking, and escalation management.Support user administration, role management, and system configuration changes.Collaborate with business users and IT teams to gather requirements and provide functional solutions.Work with SAP/Ariba support teams to resolve complex issues or system bugs.Assist in testing and deployment of enhancements, patches, and upgrades.Prepare support documentation, FAQs, and user training materials.Ensure adherence to change management and compliance standards.Required Skills & QualificationsBachelor's degree in computer science, information technology, or a related field.3-5 years of experience in SAP Ariba application support.Strong understanding of Ariba modules (Procure-to-Pay, Sourcing, Contracts, Supplier Management).Hands-on experience in troubleshooting system issues, configurations, and workflows.Knowledge of SAP integration with Ariba (CIG / PI / middleware) is an advantage.Good understanding of procurement processes and best practices.Strong analytical, problem-solving, and communication skills.Ability to work in a fast-paced environment with cross-functional teams.Preferred QualificationsSAP Ariba certification(s) in relevant modules.Experience in ticketing tools like ServiceNow, Remedy, or JIRA.Exposure to global support environments and multi-region deployments.

Software Support to Our Existing Customer and Calling for Demo On Data

We are looking for enthusiastic and customer-focused individuals to join our international BPO team as Customer Service Advisors. This is a blended process role (Voice + Non-Voice) requiring excellent English communication skills.You will be responsible for handling customer queries, resolving issues, and ensuring a high level of customer satisfaction across different communication channels.Required Skills and Qualifications:Excellent verbal and written communication skills in EnglishPrior experience in BPO/Customer SupportWillingness to work in rotational shifts including night shifts and weekendsGraduated preferredBasic computer knowledge and ability to work with multiple systemsAbility to multitask and handle pressure in a fast-paced environmentStrong interpersonal skills and a customer-centric attitudeFreshers with good communication are encouraged to applyAdditional Information:Training Provided: Yes Work Environment: Professional, growth-oriented, and multiculturalWork Mode: On-siteSalary: 20k to 35k

Were looking for a motivated and empathetic Support Consultant with 12 years of experience in handling Employee Relations and Grievance Management. This is a great opportunity for someone who is early in their HR career and looking to grow in a people-centric support role. Key Responsibilities:Manage employee relations and grievance cases in a timely and professional manner.Respond to employee queries through calls, emails, and internal support systems.Document and escalate issues when needed, ensuring compliance with internal policies.Assist HR teams in investigations, compliance tracking, and employee support activities.Coordinate with internal departments to ensure employee concerns are addressed. Qualifications:MBA in Human Resources or a Law graduate12 years of relevant HR support or employee relations experienceStrong communication, documentation, and conflict resolution skillsEmpathetic listener with a solution-oriented mindsetIf you enjoy helping others, maintaining workplace fairness, and supporting HR functions, this role is for you!

Work with clients on Implementation of ERP Application Requirement Gathering (define & document client requirement) Scope documentation (draft and agree project plans and fee quotes) Process mapping (Manage and provide professional services for the software as required during the entire project life cycle) Training (provide training for users of the software and develop training materials) Coordination between client requirement and development team (maintain regular communication with implementation manager and product teams to discuss support issues and feature request) End user support ( post implementation support)

We Are Hiring For Tally Field Marketing ExecutiveJob Role: Customer Support, Filed Sales.Candidates Must Have Good Communication Skills.Candidates Must Have Knowledge in Tally.Candidates Must Have Two Wheeler.Experience : 0 to 1 Year.Qualification: B.com, M.com or any DegreeJob Location: Hyderabad, Secunderabad, Anantapur, Bhimavaram, Kadapa, Chirala, Kurnool, VijayawadaContact Number: 9347835821

Required Counter Supervisor- Watch Supervisor Field Labour Manpower and Production and Company all System Handle all Managing Production Area

As a Student Coach, you'll be a student-first mentor, guiding them through the entire study abroad journey. Key responsibilities include assisting with course and university selection, ensuring successful admission, and maintaining a positive student experience.**Requirements:**- Grad/MBA in business/management/psychology- Preferably experienced in ed-tech- 2 to 5 years of relevant experience- Strong sales and negotiation skills- Excellent research and communication skills- Ability to handle multiple projects and tight deadlines**What You'll Do:**- Take ownership of a student group, providing comprehensive support- Deep understanding of university admissions processes- Build trusted relationships with students virtually- Review and track student progress, collaborating with various teams- Execute post-offer management and coordinate with relevant teams- Implement effective sales strategies to meet targets**What You'll Get:**- Industry-best perks- Dynamic work environment with growth opportunities- Collaborative team across various domains- Exposure to cutting-edge technologies- Access to a world-class mentorship network- Impactful role in students' higher education decisionsDon't miss the chance to make a significant impact on students' lives!

We urgently require at our manufacturing plant at Raipur following SAP Manager position End-to-End SAP implementation and 2 SAP Support Experience , Prefer Working in Manufacturing business , Depth knowledge on respective SAP modules.Professional Qualification either Btech /MCA / MBA.Place of Working - RaipurPrefer immediate joining - Max 30 days.Job Position: SAP- SD Module-2, MM MModue-2,PP & QM module-2, SAP F!-1,SAP-Co-1,SAP-BW -1, SAC-1Experience: 6 to 20Years Role Descriptionlooking for a full-time SAP Manager to join our team in Raipur, . The SAP Manager will be responsible for providing consulting services, managing SAP FICO, and improving business processes. The successful candidate will have a deep understanding of SAP products and be able to identify areas of improvement.QualificationsConsulting: Ability to provide consulting services to clients.SAP FICO: Knowledge of SAP FICO and its related processes.Business Process: Understanding of business processes and how to improve them.Business Process Improvement: Ability to identify areas of improvement and implement solutions.SAP Products: Knowledge of SAP products and their applications.Project Management: Experience in managing projects and leading teams.Communication: Excellent verbal and written communication skills.Problem-Solving: Ability to identify and solve complex problems.Organizational: Strong organizational and time management skills.

HelloHiring for customer service and chat supportHSC minimum.. Salary up to 35k.Need good communication skills. Hiring for Mumbai) Navimumbai / Thane .

JOB OVERVIEW: Implementation of SLIMS software to laboratories, diagnostic centers and hospitals. Interface of SLIMS with laboratory instruments and third party software. Provide offline as well as online support to customers.ELIGIBILITIES: The ability to work independently and as a part of team. Sound technical knowledge. The ability to multitask effectively. Proven experience working as an Implementation Specialist. Strong analytical and problem-solving skills. Proficiency in all Microsoft Office applications and SQL database management systems. Exceptional communication and customer service skills. Excellent organizational and time management skills. Good communication skills in English and Hindi. Agreed to travel as a part of work at client site

The Medical Online Support Advisor is the key link between healthcare professionals/ Doctors, medical vendors, and the enquirers/customers. They help on calls, chat, and emails, which includes referring to the right medicines based on the symptoms/disease. And handle the follow-up issues of the orders.Responsibilities and Duties1) Handling queries through calls, chat, and emails.2)To provide a bridge between the medical vendors/medicines and the enquirers.3) Provide proactive input in strategic medical/medicine management.4) Book, review, and revise patient orders on medicines and contact the vendor to fulfill the orders.5) Basic understanding of symptoms and diseases.Required Experience, Skills, and QualificationsExcellent Leadership skills- Negotiation skills- Leadership skills- Proactive- Excellent communication - Both oral & Written English- B/M/PhD Degree in Pharmaceutical Medicine / Translational Medicine or Clinical Research would be given preference.Job Type: Full-timeExperience:work: 5 year (Required)Preferred experience in medicine Imp. & Exp. The company, pharmacy, medical organizationJob Type: Full-time

Job Tittle: Software Implementation and Support Consultant,relevant consulting-industry experience working on medium- large scale technology solution delivery engagements,specialization in Computer Science, MIS, IT or other computer related disciplines Key skills: Extensive experience working with system implementation, reporting, back-end database management (e.g.: Oracle, Teradata) and/or ETL interfacing (e.g.: Informatica, SSIS) technologies Excellent communication skills .System design and configuration Report design/ development Testing Data conversion Integration design Joining Immediate/ 15 days

The S/4H SD Consultant should have intermediate level knowledge. She/He would participate inGreenfield & Brownfield implementations, Support projects, customer meetings to understand requirements and sometime solution presentation to customers. Good knowledge in all configurations related to SD module Fair understanding of order to cash processes. Excellent understanding in pricing Good understanding of PP-SD , SD-MM , SD-FI Integrations Perform high-level analysis of customer business processes and requirements to support project evaluations with proposed solutions. Need to work closely with core team and power users in resolving and providing clarifications in FI module Perform detailed analysis of customer requirements to produce custom solution specifications Realization of Design or Prototyping , Testing, responsible for different types of Documentation (technical, user documentation etc.) Provide direction to development teams for custom solution realization and participate, as necessary, in coding, testing, documentation and maintenance activities Gives Go-live Support and/or Maintenance for own developments Independent to handle system related issues and preferred good communication skillsDesired Candidate Profile Qualification Bachelor or MBA equivalent 4-5 years of experience of which a minimum of 2 end to end S4H implementations. SAP certified would get preference. HANA Experience and Client facing is mandatory.Perks and Benefits

Excellent communication, interpersonal, organizational, and presentation skills Build customer relationships through troubleshooting Provide client support and technical issue resolution via phone, via online. Take ownership of each customer issue and Work across functions to resolve them Knowledge of Accounts or Tally Software etc will add Advantage

!!! Urgently Hiring !!!Permanently *WORK FROM HOME*Designation- Customer Support Advisor (Voice process)Location- Nashik, AurangabadProcess- Inbound Voice processQualification- 12th Pass/GraduationFresher/ Experienced both can applyShift- Rotational shift( 9 Hrs shift)Language- English, Hindi, MarathiSalary- 13000/- (Take home), 16k(CTC)Interested candidates kindly share resume on: