Service Support Engineer Jobs in India

Profile: Visa CounselorExperience: 1-3 YearsLocation: Sector 53, MohaliKey Responsibilities:Client Consultation: Meet with clients to understand their visa needs and provide expert advice.Visa Application : Help clients complete visa applications and gather required documents.Document Review : Check all client documents for accuracy and compliance with visa regulations.Case Management : Keep track of client applications, providing updates and support.Stay Informed : Stay updated on immigration laws and communicate changes to clients.Client Relations : Build strong client relationships, answer inquiries, and offer support.QualificationsGood Communication skills to consult with clients about immigration and visa requirementsKnowledge of Visa regulationsAbility to work independently and in a teamDemonstrated ability to effectively manage multiple tasks and complete projects on timeBenefitsCompetitive salaryOngoing trainingFriendly work environmentOpportunity to make a differenceGood IncentivesJob Type: Full-timePay: 15,000.00 - 27,000.00 per monthBenefits:Cell phone reimbursementSchedule:Day shiftSupplemental pay types:Performance bonusEducation:Higher Secondary(12th Pass) (Preferred)Experience:Visa Counseling: 1 years (Required)Ability to Commute:Mohali (Required)Work Location: In personSpeak with the employer9815444528

Key Areas of Responsibility -- Customer Support Engineer ( CSE) The Customer Support Engineer (CSE) is the owner of customer incidents as assigned. The Customer Support Engineer will make repairs and replace components.The Customer Support Engineer will also assist in site feasibility, Pre staging of equipment if needed. The Customer Support Engineer will also perform required modular swapping, unit replacements and perform preventative maintenance services.The Customer Support Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, Regional manager, or Helpdesk.The Customer Support Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer--s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).Submission of documentation namely TRF, Installation documents, Chargeable call Slips and Faulty Tags.Willing to visit other locations if need arises for supportCustomer Relations/Customer SatisfactionBuild working relationships with customers and develop informal communication channels with customer account at the local level (i.e. Branch, Store or office).Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately.Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures.Communicates to all levels - Service/Installation Coordinator/Project team/RMs/Customer/Helpdesk/SCM/TRC/Kitting team, throughout the entire service activity.Represents HPY in a manner that reflects positively on the image and reputation of the companyInstallation and set-up of hardware, hardware modifications and support SLM/FLM calls Performs periodic preventative maintenance on assigned products Diagnoses problems, makes repairs

Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories. Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines. Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions. Coordinating and executing specialist projects through planning, meeting milestones and regular reviews. Identifying opportunities for the development of new service applications, equipment and methods. Living our companys core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Coordinating with internal team to get or share required solutions to resolve issues in on time and to keep updated informations with team. Other tasks and duties as assigned from time to time.

We are looking for 10 Customer Support Service Engineer Posts in Chennai,Desktop Support Engineer,Laptop Service Engineer, with deep knowledge in Desktop Support Engineer,Laptop Service Engineer and Required Educational Qualification is : Diploma, Other Bachelor Degree

This is a full-time on-site role for a Customer Support Representative. As a Customer Support Representative, your responsibilities will include addressing customer inquiries and concerns via phone, email, and in-person, and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving issues related to customer orders, managing orders, and tracking shipments.QualificationsExcellent communication and customer service skillsProven experience in customer support and customer satisfactionAbility to troubleshoot and resolve customer issuesFamiliarity with customer service software, databases, and toolsBachelor degree in business administration, communication, or a related field is preferredRelevant experience in the jewelry industry is a plus.Industry - Luxury Goods & JewelryEmployment Type-Full-time

#Hiring #Hiring #Hiring!!GBH Auto Mechanics & services LLP company Kolkata Position:-BDA/Team Lead/BDMExperience:- BDA (0-6 months)/ Team Leader (2 years)/ BDM (3+years)Location :-permanent WFHSalary package:- 4 LPA- 7.20 LPADay Sift-10 am -7 pm- 6 Days of workingQualification - Graduation/Freshers /ExperienceInterested candidates send me your resume here and kindly fill this Google Forms Skills required - Excellent Communication Skills, Learning Skills, positive attitude, Strong demonstrated work ethic, passion, and responsibility if you are interested in this role drop your comment and like the post.

Responding to client support requests. Walk customers through installing applications and computer peripherals Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals