Support Manager Jobs in India

We are seeking a dedicated Human Resource Manager to join our team in Bangalore. The ideal candidate should have 4 to 7 years of experience in HR roles and be ready to work full time from the office.Key Responsibilities:- Talent Acquisition: Oversee the recruitment process by identifying job openings, screening candidates, and conducting interviews to ensure the company attracts top talent.- Employee Onboarding: Manage the onboarding process for new hires, making sure they have a smooth transition and understand their roles and responsibilities.- Performance Management: Implement performance appraisal systems and ensure regular feedback is provided to employees to promote professional growth.- Training and Development: Identify training needs and organize development programs to enhance employees' skills and knowledge, contributing to their career progression.- Employee Relations: Act as a point of contact for employee concerns, providing support and guidance to resolve any workplace issues effectively.- HR Policies: Develop, update, and enforce HR policies in line with labor laws and best practices, ensuring compliance and a positive work environment.Required Skills and Expectations:The ideal candidate should have strong communication and interpersonal skills to interact effectively with employees at all levels. A solid understanding of labor laws and HR best practices is essential. The individual should possess excellent organizational abilities, allowing them to manage multiple tasks efficiently. Proficiency in HR software and Microsoft Office is preferred. The ability to approach challenges with a problem-solving mindset is crucial in fostering a supportive workplace culture.

We are hiring for the position of Assistant Manager ProductionMinimum 8+ years of exp in engineering company, Exp. In Tube bending, Forming, press assly, brazing will be added advantageWill be responsible for Production Line control.Execution of Production Plan to feed Customers requirement in time.Managing Supervisors/Operators and promoting Team Work amongst Prod & QC Dept. for effective running of Production Line.Overseeing the Production process/system on line and reducing rejections..Qualification- Diploma / B.E- Mechanical

Key ResponsibilitiesRespond to customer inquiries through phone, email, chat, and support ticketing systems.Diagnose, troubleshoot, and resolve technical issues related to products, software, hardware, or services.Guide customers through problem-solving processes and provide clear technical instructions.Escalate complex technical issues to senior support personnel or relevant departments when necessary.Record, track, and document customer interactions, issues, and solutions accurately.Monitor support tickets and ensure timely resolution within defined service levels.Assist customers with product installation, configuration, upgrades, and system usage.Maintain knowledge of company products, services, and technical updates.Collaborate with internal teams to identify recurring issues and recommend improvements.Contribute to the development of support documentation, FAQs, and knowledge base articles.Ensure excellent customer service and maintain positive customer relationships.

# HVAC SERVICE HEAD Location: Bangalore Experience: 10+ Years Industry: HVAC / Engineering### Key Responsibilities Lead and manage HVAC service & maintenance operations. Handle installation, commissioning, troubleshooting and breakdown maintenance. Manage Service Engineers, Technicians & Site Teams. Plan and monitor AMC & preventive maintenance activities. Handle customer complaints and ensure timely resolution. Provide technical solutions for major HVAC breakdowns. Monitor service quality, team productivity and customer satisfaction. Coordinate with clients, project, sales and technical teams. Prepare service reports, quotations and technical documentation. Ensure adherence to safety and quality standards.### Candidate Profile Diploma / B.E. / B.Tech in Mechanical / HVAC / Refrigeration or related field. 10+ years of relevant experience in HVAC Service & Maintenance. Experience in managing service teams and customer interactions. Strong knowledge of HVAC systems, troubleshooting and maintenance. Excellent leadership, communication and problem-solving skills. Willingness to travel to customer/site locations as required.### Interested?Please share your updated CV + Current CTC + Expected CTC + Notice Period. If you have strong HVAC Service leadership experience and are looking for a senior opportunity in Bangalore, this role could be a good fit.

We are looking for a creative, detail-oriented, and highly organized Event Planner to manage and execute celebrations ranging from birthdays and baby showers to corporate events and festive occasions. The ideal candidate will be responsible for understanding client requirements, creating event concepts, coordinating with vendors and internal teams, and ensuring flawless event execution.Key ResponsibilitiesUnderstand client requirements and recommend suitable themes, decor concepts, and event solutions.Conduct client meetings, site visits, and requirement-gathering sessions.Prepare event proposals, quotations, budgets, and presentations.Build and maintain strong relationships with clients to ensure customer satisfaction.Event ExecutionPlan, coordinate, and oversee event setups from start to finish.Ensure timely execution of dcor installations, balloon arrangements, and themed event setups.Coordinate with vendors, freelancers, and internal teams for smooth event delivery.Handle on-site event management and troubleshoot operational challenges.Sales & Business DevelopmentConvert event inquiries into confirmed bookings.Upsell dcor packages, balloon arrangements, activities, return gifts, and customized products.Achieve monthly sales and event booking targets.Vendor & Inventory CoordinationCoordinate with suppliers and vendors for event materials and services.Ensure timely procurement and availability of event-related inventory.Monitor event budgets and maintain cost efficiency.Reporting & DocumentationMaintain records of leads, quotations, bookings, and event execution reports.Share regular updates on event pipelines, customer feedback, and business opportunities.Qualifications & SkillsEducationMinimum 12th Pass

WE ARE HIRING! Decon Global Solution Pvt. Ltd. is expanding its engineering team in Gurugram! We are inviting applications for Civil & Electrical professionals for Project Coordinator and Project Manager roles. Company: Decon Global Solution Pvt. Ltd. Location: Gurugram, Haryana Qualification: Diploma / B.E. / B.Tech (Civil / Electrical)--- OPEN POSITIONS:1

We are looking for a dedicated Production Manager based in Mayapuri, Delhi, to oversee our production operations. This role requires a detail-oriented individual with 1 to 5 years of experience in production management.Key responsibilities include:1. Supervising Production Processes: You will monitor the daily production activities to ensure they run smoothly and efficiently. This includes managing workflows and addressing any issues that arise.2. Quality Control: Ensuring that all products meet quality standards is crucial. You will implement quality control measures and troubleshoot problems to guarantee high-quality output.3. Team Management: Leading a team of production workers is essential. You will be responsible for training, motivating, and ensuring that team members are following safety guidelines.4. Inventory Management: You will keep track of materials and supplies, ensuring that production lines have everything they need to operate without delays.5. Reporting: Regularly reporting on production performance, challenges, and progress to senior management will be part of your duties.Required skills and expectations include:- Strong leadership and communication abilities to effectively manage and work with a team.- Excellent problem-solving skills to quickly address any production issues.- Good organizational skills to prioritize tasks and manage time efficiently.- A basic understanding of production techniques and machinery.- Must be a male candidate, as per specific requirements of the role.

As a Customer Relationship Manager, you will play a vital role in ensuring our customers have a great experience with our services. You will be the main point of contact, helping to build and maintain strong relationships with our clients.Key Responsibilities:- Customer Interaction: Regularly engage with customers to understand their needs and concerns, providing timely support and assistance.- Issue Resolution: Address and resolve customer complaints efficiently, ensuring customer satisfaction and loyalty.- Relationship Building: Cultivate lasting relationships with customers through regular follow-ups and personalized communication.- Feedback Collection: Gather feedback from customers about their experiences and suggestions, to help improve our services.- Reporting: Keep detailed records of customer interactions and feedback, reporting insights to the management for further improvements.- Collaboration with Teams: Work closely with sales, marketing, and product teams to ensure alignment and enhance customer experience.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for effectively engaging with customers.- Good organizational skills and the ability to manage multiple tasks simultaneously are important.- A proactive attitude with a willingness to learn and adapt to changing situations is expected.- Basic knowledge of customer relationship management software or tools would be an advantage.- Candidates should be female and hold at least a 12th grade education, with experience ranging from 0 to 5 years in a related field.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your primary responsibility will be to assist guests, answer their queries, and help them navigate the airport environment smoothly.Key Responsibilities:- Guest Assistance: Provide support to guests by answering questions, guiding them to various airport facilities, and ensuring their needs are met.- Check-In Support: Assist guests during the check-in process, helping them with procedures and ensuring a hassle-free experience.- Handling Complaints: Address any concerns or complaints from guests promptly and professionally, ensuring they feel heard and valued.- Information Dissemination: Share important information about flight schedules, boarding gates, and any other relevant updates to keep guests informed.- Feedback Collection: Gather feedback from guests about their experiences at the airport, which will help improve services.Required Skills and Expectations:- Communication Skills: Strong verbal communication is essential to interact effectively with guests and provide clear information.- Customer Service Orientation: A genuine desire to help others and maintain a friendly attitude throughout the interaction with guests is necessary.- Problem-Solving Abilities: Ability to think quickly and offer solutions to any challenges faced by guests during their journey.- Team Player: Willingness to work collaboratively with fellow staff members to ensure efficient airport operations.- Basic Computer Knowledge: Familiarity with basic computer systems and software to assist in various tasks is required. This position is suitable for individuals who are enthusiastic and passionate about providing excellent customer service in a dynamic environment.

URGENT HIRING CUSTOMER SUPPORT REPRESENTATIVE Location: Koramangala (Work From Office)

We are looking for a motivated and organized Manager of Sales & Operations. This is a part-time role that allows you to work from the comfort of your home, ideally situated near Howrah Bridge. Key Responsibilities:- Manage Sales Activities: Oversee sales processes to ensure targets are met, including tracking sales performance and implementing strategies for improvement.- Coordinate Operations: Handle day-to-day operations to ensure smooth functioning of the sales department while adhering to company policies.- Build Customer Relationships: Develop and maintain positive relationships with clients to enhance customer satisfaction and loyalty.- Assist in Training: Support team members by providing guidance and training to improve their sales techniques and operations efficiency.- Report to Management: Prepare and present regular reports on sales performance and operational challenges to senior management for strategic decision-making.Required Skills and Expectations:- Candidates should be recent 12th pass graduates with a willingness to learn and grow in a sales environment.- Excellent communication and interpersonal skills are essential to foster strong customer relationships and motivate the team.- A good understanding of basic sales concepts and operations management will be an advantage.- Organizational skills and attention to detail are crucial for managing multiple tasks effectively.- A proactive attitude and the ability to work independently are necessary to succeed in this remote role. We are eager to find someone who is enthusiastic about contributing to our sales and operations team.

We are looking for a Human Resource Manager with up to one year of experience to join our team in Bhubaneswar. The ideal candidate will play a vital role in managing employee relations and ensuring a positive workplace environment.Key Responsibilities:1. Recruitment and Hiring: Manage the end-to-end recruitment process, including job postings, interviews, and onboarding new employees to ensure the right fit for the organization.2. Employee Relations: Act as the point of contact for employee concerns, facilitating communication between staff and management to foster a supportive workplace.3. Performance Management: Assist in the development and implementation of performance review processes to evaluate employee performance and identify areas for improvement.4. Training and Development: Identify training needs and coordinate training sessions that promote employee growth and enhance skills necessary for career advancement.5. Compliance and Policies: Ensure that company policies comply with legal standards and are consistently applied across the organization, maintaining a fair and equitable workplace.Required Skills and Expectations:The candidate should possess strong communication and interpersonal skills, with the ability to engage with employees at all levels. A graduate degree is essential, along with a foundational understanding of HR practices and labor laws. The role requires organizational skills to manage multiple tasks efficiently and a proactive approach to problem-solving. The ideal candidate should demonstrate a willingness to learn and adapt in a dynamic environment.

bout the RoleWe are looking for a proactive and people-oriented HR Manager to join our growing team. The ideal candidate should have strong experience in recruitment, HR operations, employee engagement, compliance, and KPI management. Key ResponsibilitiesManage end-to-end recruitment, including sourcing, screening, interviewing, and onboarding.Develop and implement HR policies and ensure adherence to company policies.Monitor statutory compliance and maintain HR documentation.Drive employee engagement initiatives to improve employee satisfaction and retention.Address employee grievances and support conflict resolution.Track and analyze HR KPIs such as hiring metrics, attrition, attendance, and employee performance.Coordinate performance appraisal and goal-setting processes.Maintain employee records, HRIS data, and confidential documentation.Support training and development initiatives.Collaborate with department heads to meet workforce planning requirements.Required SkillsStrong knowledge of recruitment and talent acquisition.Good understanding of HR policies, labor laws, and statutory compliance.Experience in employee engagement and employee satisfaction programs.Ability to monitor and report HR KPIs and performance metrics.Excellent communication, interpersonal, and organizational skills.Proficiency in MS Excel, MS Office, and HRMS software.

Role The Assistant Manager - New Part Development will lead and coordinate the design, prototyping, and industrialization of new rubber components. This role demands technical expertise in rubber materials and moulding processes, along with strong project management and cross-functional collaboration skills.Key Responsibilities1. Conducting feasibility studies for new RFQ (Request for Quotation) parts.2. Organize and lead internal and customer kick-off meetings. 3. Developing and monitoring APQP (Advanced Product Quality Planning) time plans, ensuring adherence, and communicating with customers.4. Planning and coordinating development and modification activities as a team leader of the Cross-Functional Team (CFT), collaborating with internal departments such as marketing, design, tool room, material, lab, production, finishing, final inspection, packaging, and logistics. This includes coordination for raw material procurement, mold assembly, trials, post-molding operations, invoicing, and transportation.5. Developing and implementing trial plans (T0, T1, T2, etc.) for new and repeat molds.6. Identifying metal insert requirements, coordinating with the purchasing department and metal insert supplier, preparing inspection plans, and providing training to concerned personnel.7. Preparing and finalizing process sheet parameters.8. Preparing and finalizing parameters for the final inspection plan.9. Preparing and finalizing parameters for the Production Part Approval Process (PPAP) and ensuring agreement with the customer. Handing over PPAP to the relevant internal personnel.10. Preparing packaging standards, submitting them for approval, and obtaining customer approval.11. Generating gauge requirements based on measurement methods, coordinating with gauge suppliers, and facilitating the handover of gauges to the appropriate department.12. Designing pallets and developing loading feeding jigs and fixtures. Conducting trials for performer cutting according to process requirements.13. Managing sample and pilot lot deliveries by preparing delivery challans, primary tags, box tags, and coordinating courier follow-up, tracking, and docket details submission to the customer.14. Preparing and submitting compound requirements for NPD (New Product Development) parts to the material department, and following up on the progress.15. Compiling and submitting mold capacity data to customers as per their specific requirements.16. Preparing and handing over die master input data to the appropriate personnel.17. Preparing for and participating in PPAP audits for all new parts and ECN Parts.18. Handing over NPD parts to the Initial Process Control (IPC) department or directly to the production department after finalizing all process parameters.19. Conducting customer visits to assess part manufacturing feasibility and perform joint inspections, among other purposes.20. Identify potential areas for improvement and contribute in process improvement project. 21. Managing Engineering Change Notes (ECNs), informing internal stakeholders, and implementing necessary changes. Updating and resubmitting PPAP documents to the customer based on revised ECNs and following up for approval.22. Preparing documentation and participating in IATF 16949 audits.23. Handling reverse engineering projects.Required Skills & CompetenciesTechnical Skills Strong knowledge of rubber materials (natural, synthetic, thermoplastic elastomers) Expertise in moulding processes: compression, injection, transfer Understanding of tooling design and manufacturingSoft Skills Excellent communication and presentation abilities Strong analytical and problem-solving mindset Ability to lead cross-functional teams and mentor junior engineers Time management and multitasking under tight deadlines

Key Responsibilities1. Event Planning & StrategyBrainstorm and implement event concepts, themes, and layouts based on client or corporate objectives.Prepare detailed event blueprints, including floor plans, timelines, production schedules, and task allocations.Create, monitor, and manage strict event budgets to maximize profitability or cost-efficiency.2. Vendor & Logistics ManagementSource, negotiate with, and coordinate reliable vendors (catering, audiovisual/AV tech, decorators, security, and fabrication teams).Book and secure appropriate venues, ensuring all necessary permissions, local municipal licenses, and safety permits are obtained.Oversee complex on-site logistics, including transport, material handling, and setup timing.3. Marketing & Attendee ManagementCollaborate with marketing teams to promote the event via social media, email campaigns, and physical media.Manage registration processes, ticketing setups, and candidate/guest invitations (especially crucial for job fairs or large exhibitions).Handle public relations, guest hospitality, and speaker/VIP protocols.4. On-Site Coordination & Post-Event EvaluationSupervise the entire event setup, live operations, and smooth dismantling.Troubleshoot live operational issues calmly and efficiently under pressure.Conduct post-event evaluations, analyze feedback data, check vendor invoices against delivery, and present ROI (Return on Investment) reports to management.

Key Responsibilities- Workshop ManagerMaterial Handling & Loading: Move raw materials, semi-finished parts, and finished goods between storage areas and processing stations. Assist with loading and unloading delivery vehicles.Technician Assistance: Help senior technicians and machinists by holding materials in place, fetching specific tools, and clearing scrap or waste materials during operations.Housekeeping & 5S Maintenance: Clean workbenches, sweep workshop floors, clear oil spills, and dispose of industrial waste or metal shavings safely to maintain strict 5S/safety standards.Tool & Asset Management: Ensure all hand tools, power tools, and measuring instruments are cleaned, lubricated, and returned to their designated storage bins or shadow boards after use.Basic Maintenance Support: Perform basic upkeep tasks, such as topping up machine coolants/lubricants, changing gas cylinders, or assisting with minor facility repairs.

We are seeking an Airport Supervisor to manage daily operations at our Siliguri location. This entry-level position is ideal for candidates who enjoy working in a fast-paced environment and are ready to help ensure a smooth travel experience for passengers.Key responsibilities include overseeing check-in processes, ensuring that all airline procedures are followed, and maintaining a high level of customer service. Supervisors will also coordinate with staff to ensure that flights are on schedule and manage any issues that arise, providing solutions efficiently.Additionally, the role involves monitoring security processes and ensuring compliance with safety regulations to protect passengers and staff alike. Supervisors will also assist in training new personnel and contribute to team meetings, sharing ideas on improving airport operations and services.Candidates should possess strong communication skills to effectively interact with passengers, staff, and other stakeholders. A good understanding of problem-solving techniques is essential, as supervisors must quickly address challenges that may pertain to flights, customer queries, or operational issues. Attention to detail is crucial to ensure that procedures are accurately followed.Flexibility and the ability to work in a team are important, as this role requires cooperation with various teams in a dynamic environment. With a minimum educational requirement of 10th grade, this position welcomes individuals eager to embark on a career in airport operations.

We are seeking a dedicated Airport Supervisor in Godda, India, who will oversee daily airport operations. This entry-level position is ideal for individuals who have recently completed their 10th grade and are eager to start a career in the aviation industry.Key responsibilities include ensuring safety and security at the airport. You will monitor daily activities, ensuring compliance with regulations and helping maintain a secure environment for passengers and staff.You will also coordinate with airport staff and services. This involves effective communication and teamwork to manage various operations smoothly, including check-in procedures, baggage handling, and ground services.Another essential responsibility is to assist passengers. You will provide excellent customer service by answering questions, resolving issues, and ensuring a pleasant travel experience for everyone at the airport.Successful candidates are expected to demonstrate good communication skills, be attentive to detail, and possess strong organizational abilities. The role requires a proactive attitude, as you will need to address challenges as they arise. Being a quick learner and adapting to a fast-paced environment are crucial traits. Additionally, you should be able to work in shifts, including evenings, weekends, and holidays, as the airport operates around the clock. If you are ready to take on the challenge, we welcome your application!