Support Manager Jobs in India

Provide onsite support for desktops, laptops, printers, scanners, IP phones, UPS, switches,routers, VC systems, CCTV, and other IT equipment. Perform preventive and predictive maintenance of IT equipment. Troubleshoot hardware and software issues (L1L2 support). Install and configure operating systems, software, and network connectivity. Manage incidents and service requests through helpdesk system and ensure SLA compliance. Handle IMAC activities (Install, Move, Add, Change) for IT infrastructure. Coordinate with ISP and third-party vendors for connectivity and warranty/AMC support. Provide Video Conferencing (VC) support including MS Teams, WebEx, and Google Meet. Maintain IT asset inventory and conduct periodic verification. Submit daily activity reports and escalate critical issues when required.

Job Overview:We are hiring a proactive and energetic Tele Sales Officer Cum Sales Coordinator (Male/Female) to manage customer calls, support the sales team, and help drive revenue growth. The ideal candidate should have strong communication skills, a positive attitude, and the ability to coordinate sales activities efficiently.Key Responsibilities:- Make outbound calls to prospective customers and explain company products.- Handle inbound customer queries professionally and effectively.- Understand customer requirements and recommend suitable solutions.- Maintain records of calls, follow-ups, and lead statuses in CRM.- Coordinate with the field sales team for meetings, follow-ups, and closures.- Prepare proposals, quotations, and sales reports as required.- Monitor lead progress and ensure timely completion of sales tasks.- Maintain strong customer relationships for long-term business.Benefits:- Competitive Salary + High Incentives- Professional Training & Growth Opportunities- Supportive Work Culture- Fixed Working Hours- Performance-Based Rewards

-Field visits for paper works-Doing placement process-Attending leads & service calls- Doing Alignments for new placements-All documentation related to Service

Customer support job upstox company

Job Title: Sales Coordinator (EA to Sales Head)Location: Kheda, AhmedabadIndustry: ManufacturingExperience: 47 years (Sales background required)Salary: 45 LPAJob OverviewWe are seeking a dedicated and detail-oriented Sales Coordinator to work closely with the Sales Head. The ideal candidate must have a strong background in sales, with the willingness to manage both sales coordination and administrative responsibilities such as scheduling, bookings, and client communication.Key ResponsibilitiesAssist the Sales Head in day-to-day operations, ensuring smooth execution of sales activities.Manage appointments, travel bookings, and meetings.Prepare and maintain sales reports, presentations, and documentation.Coordinate with internal teams and clients to support ongoing sales projects.Handle client queries and follow-ups in alignment with the sales team.Support administrative tasks and ensure timely completion of assigned activities.Key RequirementsGraduate/Postgraduate with 47 years of experience in sales coordination or a related role.Strong background in sales operations with good communication skills.Excellent organizational and multitasking abilities.Proficiency in MS Office (Excel, PowerPoint, Word).Ability to balance sales responsibilities with administrative support.

Hulladek Recycling is hiring Business Support ManagerLooking for a dynamic professional to identify new business opportunities, build client relationships, and promote sustainable e-waste management solutions. Franchise Inbound Lead Handling New Recycler Identification & Onboarding Recycler Payment Coordination Documentation & Portal Management Return Filing Support Build and maintain and maintain strong working relationships withrecyclers, franchises, and vendors. Receivable Follow-up

We have vacant of 7 AGRICULTURE COORDINATOR (Panchayat Manager) Jobs in Paschim Medinipur, for Freshers Educational Qualification : Higher Secondary, B.A, B.Sc Skill Good Communication Skills, Wellness Travelling, Product Analysis etc.

hiring for agency manager for kolkata and howrah LOCATION

Unleash Your Potential with Votiko Solutions Private LimitedPosition: Call Center ExecutivesAbout Us:Votiko Solutions Private Limited, a premier BPO international call center in Surat, Gujarat, invites driven individuals to embark on a rewarding journey as Call Center Executives. Join a vibrant work environment where innovation, dedication, and career growth converge.Job Responsibilities: Drive telemarketing initiatives, specializing in lead generation and appointment setting. Handle inbound and outbound calls for a diverse range of B2B and B2C clients. Execute surveys and verification processes to uphold data precision. Provide exceptional customer support through calls, emails, and live chat. Collaborate seamlessly with the team to surpass performance targets.Requirements: Welcoming both freshers and experienced candidates. Proficiency in English with exceptional verbal and written communication skills. Age limit: Below 40 years. Willingness to work night shifts. Office location: Surat, Gujarat.Compensation and Perks: Competitive monthly salary ranging from 20,000 to 70,000, with additional incentives based on campaign performance. Enjoy a Monday to Friday work schedule, ensuring a well-deserved Sunday-Saturday weekend off. Immerse yourself in a dynamic work culture that prioritizes employee satisfaction and offers ample opportunities for career growth.How to Apply:To take the next step in your career, call us at 8511539085 or send your resumes to hr@votiko.com. Join Votiko Solutions Private Limited and unlock a world of possibilities where your potential is recognized and nurtured!

Job Title: Technical Support Team Lead / Technical Manager (VOIP Services)Location: Hyderabad, IndiaShift: US Shifts (Night Shift)Workweek: 5 days per week (Weekends Off)Job Overview:We are looking for an experienced Technical Support Team Lead or Technical Manager to manage our VOIP services support team. The ideal candidate will have a strong technical background in VOIP technologies, excellent leadership skills, and the ability to handle complex technical issues while ensuring excellent customer satisfaction. This role involves overseeing a team of engineers, providing escalated support for VOIP-related issues, and ensuring high-quality service delivery to clients, especially in the US market.Key Responsibilities: Lead, mentor, and manage a team of technical support engineers specializing in VOIP solutions. Provide technical guidance and escalate complex technical issues to the appropriate teams when necessary. Oversee and ensure the team delivers high-quality support for VOIP products and services, ensuring timely resolution of issues and customer satisfaction. Manage the ticketing system, track ongoing issues, and ensure that SLAs are met consistently. Perform root cause analysis for recurring technical issues and work with product teams to implement solutions. Collaborate with engineering teams to provide feedback and improve the product or service offerings based on customer experiences and support cases. Develop, maintain, and update troubleshooting guides, knowledge base, and standard operating procedures (SOPs) for the support team. Manage customer escalations and provide high-level technical support for complex VOIP-related queries. Provide reporting on team performance, including incident resolution, customer feedback, and process improvements. Implement training programs for the support team to ensure they stay updated with the latest VOIP technologies and trends. Participate in hiring, onboarding, and performance evaluations for team members. Work in US Shift hours, collaborating with US-based teams and clients.Skills & Qualifications: Experience: Minimum of 5-7 years of experience in technical support, with at least 2-3 years in a leadership role in the VOIP/Telecommunications industry. Technical Skills:o Strong knowledge of VOIP technologies (SIP, RTP, PSTN, PBX, IP Telephony).o Experience with VOIP platforms like Asterisk, FreePBX, Cisco, Avaya, or similar technologies.o Familiarity with networking concepts such as IP addressing, DNS, DHCP, VPNs, and firewalls.o Proficient in troubleshooting issues related to VOIP call quality, connectivity, and infrastructure.o Understanding of telecom protocols and systems (SIP, H.323, QoS, and QoE).o Hands-on experience with server and network management, including Linux/Unix-based systems.o Familiarity with ticketing and CRM systems (Zendesk, Freshdesk, JIRA, etc.). Soft Skills:o Excellent communication skills, both verbal and written.o Strong problem-solving abilities and analytical thinking.o Ability to manage high-pressure situations and prioritize tasks effectively.o Proven leadership skills with the ability to motivate and manage a team.o Customer-focused mindset with a dedication to delivering exceptional service. Education:o Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. Advanced certifications or a Masters degree is a plus.Preferred Qualifications: Experience working in a US Shift or a 24/7 support environment. Knowledge of cloud-based VOIP solutions (e.g., AWS, Azure, Google Cloud). Experience with VOIP billing systems and integrations. Certifications like CCNA, CompTIA Network+, or ITIL Foundation would be an advantage.akhil@vitelglobal.com, 9573584606

Civil Site Engineer should manage and supervise Civil activities at site.

He is supposed to (i) manage Field Engineers Work, (ii) solve field's technical trouble shooting, compile daily technical data in report form to put-up to senior management.

Job Title:Block Coordination OfficerAbout Us:Yasana Career Services is recruiting Block Coordination Officers across Bihar. We serve as a bridge between enthusiastic candidates and opportunities, while the respected body will manage hiring, payments, and job responsibilities.Job Role:Distribute study kits (bags, books, and other educational materials) to students in need.Organize free educational seminars in block areas.Arrange free job camps within your block.Coordinate free training sessions for individuals seeking to build a brighter career but lacking resources.Qualification/Eligibility:Completed 12th grade with a minimum of 50% marks.Strong communication skills.Ability to operate an Android phone or tablet.Age between 18 and 40 years.Location:Bihar You will be assigned to the block nearest to your residence.Employment Type:Full TimeSalary and Benefits:Monthly CTC of 22,000 plus Travel Allowance (TA) and Dearness Allowance (DA).Application Process:Interested candidates can send their resume via WhatsApp to +919334109912 or fill out the Google form provided below (copy and paste the link into your browser): - https://forms.gle/WW8cisR3biunFLf36We invite motivated candidates to apply and make a real difference in theircommunity.

We're seeking a highly organized and detail-oriented Business Support Officer to provide administrative support to our warehouse operations. The successful candidate will be responsible for ensuring the smooth day-to-day operation of the warehouse, providing exceptional customer service, and performing various administrative tasks.Key Responsibilities1. Administrative Support: Provide administrative support to the warehouse team, including answering phone calls, responding to emails, and resolving customer inquiries.2. Data Entry and Record-Keeping: Accurately enter data into our warehouse management system, maintain accurate records, and perform data analysis as required.3. Inventory Management: Assist with inventory management, including tracking inventory levels, monitoring stock movements, and reporting discrepancies.4. Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.5. Reporting and Analytics: Prepare and distribute reports, including inventory reports, shipping reports, and other operational reports.6. Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.7. Compliance and Safety: Ensure compliance with company policies, procedures, and safety protocols.

A leading business house in Fly Ash Brick Manufacturers, also known for Cement Manufacturers, Tmt Bar Wholesalers seeks candidature for the following Job PositionTechnical Support (Multiple Locations)Location: Guwahati, Tinsukia/Jorhat, SilcharDepartment: Technical SupportCurrent opening : 3 nosCompany: XtechQualifications Required: Civil Background with a Diploma or relevant qualifications. Must possess a valid two-wheeler driving license.Experience: Minimum 2-3 years.Responsibilities: Provide technical support for field activities. Troubleshoot and resolve issues related to company products. Assist clients with technical queries and ensure satisfaction.Salary: 30,00035,000 per monthTravel to Barak/Mizoram/Tripura regions is required.Please share/ WhatsApp your updated resume to +91 9508522589 or email it to hallmarkcareersolutions@gmail.com for further proceedings. Visit our website www.hallmarkcareersolutions.in for current job openings

Transition from Developer, Tester, DevOps, IT Admin & Support to IT Project Manager! Position: IT Project Manager Location: [Bengaluru / Remote / Hybrid] Experience: [8+ Years in IT Development, QA, DevOps, IT Admin, or Support]Are you a Developer, Tester, DevOps Engineer, IT Administrator, or Support Specialist looking to transition into IT Project Management? Your technical expertise, problem-solving skills, and teamwork experience make you an ideal leader for IT projects! Why Make the Switch? Leverage your technical background for IT leadership Gain expertise in Agile, Scrum & Project Management tools Lead high-impact IT projects & grow into leadership roles Who Should Apply? IT professionals ready to move from hands-on roles to management Strong communicators with stakeholder & team coordination skills Passionate about IT project execution & deliveryCall Now! 080-41258583 Whatsapp Only: 7760962843#TechToManagement #DevelopersToPM #QAtoPM #DevOpsCareers #ITSupportToPM #ProjectManagement #Agile #Scrum #WeAreHiring

Responsible for the maintenance, configuration, and reliable operation of computer systems,network servers, and virtualization.Install and upgrade computer components and software, manage virtual servers, and integrateautomation processes.Troubleshoot hardware and software errors by running diagnostics, documenting problems andresolutions, prioritizing problems, and assessing impact of issues.Provide documentation and technical specifications to IT staff for planning and implementingnew or upgrades of IT infrastructure.Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations,and related equipment problems are resolved in a timely manner with limited disruptions.Manage and maintain Windows and Linux servers to ensure optimal performance and uptime.Configure, monitor, and troubleshoot IP networks, DHCP, firewalls, and switches.Oversee IT infrastructure security, including Sophos (EDR & Email Protection) andconfigurations.Manage ZhoEngine Desktop Central for endpoint management and patch management.Manage and configure tools under Zoho One suite (CRM, Campaigns, Desk, Email, Work Drive,etc.).Provide advanced administrative support for Microsoft 365 (Exchange Admin Centre,SharePoint, OneDrive).Handle cloud access points using Meraki Cloud solutions.Monitor and manage cloud services via the Azure Portal.Perform hardware troubleshooting for servers, desktops, laptops, and network devices.Conduct software installation, updates, and troubleshooting across various platforms.Ensure timely application of software and system updates through effective patch management.Maintain and monitor IT inventory, including hardware and software assets.Ensure seamless integration of new IT systems and tools into existing infrastructure.Implement and uphold IT security standards and best practices across the organization.Collaborate with cross-functional teams to troubleshoot and resolve system and network

We're seeking a highly organized and detail-oriented Business Support Officer to provide administrative support to our warehouse operations. The successful candidate will be responsible for ensuring the smooth day-to-day operation of the warehouse, providing exceptional customer service, and performing various administrative tasks.Key Responsibilities1. Administrative Support: Provide administrative support to the warehouse team, including answering phone calls, responding to emails, and resolving customer inquiries.2. Data Entry and Record-Keeping: Accurately enter data into our warehouse management system, maintain accurate records, and perform data analysis as required.3. Inventory Management: Assist with inventory management, including tracking inventory levels, monitoring stock movements, and reporting discrepancies.4. Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.5. Reporting and Analytics: Prepare and distribute reports, including inventory reports, shipping reports, and other operational reports.6. Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.7. Compliance and Safety: Ensure compliance with company policies, procedures, and safety protocols.

Job Openings for Multiple Position (Female Preferred) - Tele Sales Officer cum sales Coordinator Job with 0 to 1 Year Experience in Vashi, Navi Mumbai having Educational qualification of : 12th Pass, B.A, B.B.A, B.Com, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree with Good knowledge in Lead generation, Cold calling etc.