We are seeking a dedicated BPO Executive to join our team in Roorkee, India. Ideal candidates will be recent graduates or individuals with up to two years of experience, looking to start or advance their career in the Business Process Outsourcing y Responsibilities:nn- Customer Interaction: Handle incoming calls and respond to customer inquiries with clarity and professionalism. You will assist customers in resolving issues and providing accurate information about products and - Problem-Solving: Identify and resolve customer complaints or issues efficiently. This role requires you to think critically and offer solutions that enhance customer - Documentation: Maintain accurate records of customer interactions and transactions. You will be responsible for updating customer information and ensuring data accuracy in our - Team Collaboration: Work closely with team members to achieve daily targets and improve service quality. Your ability to collaborate effectively will contribute to the overall success of the quired Skills and Expectations:nnCandidates should have completed at least the 12th grade and possess strong communication skills. Attention to detail is important for managing customer records accurately. A positive attitude and a willingness to learn are essential in this fast-paced environment. You should also be flexible to work in shifts if required and should demonstrate strong interpersonal skills to build rapport with customers.
Experience
0 - 2 Years
No. of Openings
699
Education
12th Pass
Role
BPO Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
18 - 24 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab