Customer Relation Officer Jobs in India

We are looking for an experienced Business Development Officer to drive sales and customer acquisition for our Tax Software solutions. It is a permanent Work-from-Home profile.Apply Now: bit.ly/KDKHRExperience: Minimum 5 Years Key Responsibilities Drive sales through phone calls, emails, and face-to-face meetings Acquire new customers and achieve assigned revenue targets Conduct a minimum of 2 client meetings per weekRequired Skills & Experience Minimum 3 years of sales experience Strong negotiation and communication skills Target-driven and result-oriented mindset Laptop/ Desktop and Wi-Fi Connection is must.For more details:Call: 7412077111

Required Manager for Customer Relations department for a known JCB authorised dealership

Key Responsibilities:Building and maintaining customer relationships: CRMs cultivate positive relationships with clients, serving as the main point of contact for inquiries, feedback, and complaints. Understanding customer needs: They identify customer needs and preferences, tailoring solutions and support to enhance their experience. Providing exceptional customer service: CRMs ensure customers receive prompt, helpful, and personalized service. Resolving customer issues and complaints: They address and resolve customer concerns effectively and efficiently. Developing and implementing customer retention strategies: CRMs create programs and initiatives to foster customer loyalty and repeat business. Collaborating with other departments: They work with sales, marketing, and other teams to improve the customer journey and identify areas for improvement. Identifying and pursuing new business opportunities: CRMs may also be involved in identifying potential leads and opportunities for upselling or cross-selling. Skills and Qualifications:Excellent communication and interpersonal skills: CRMs need to communicate effectively with customers and colleagues. Strong problem-solving and conflict-resolution skills: They must be able to handle customer issues and complaints effectively. Customer-focused mindset: A deep understanding of customer needs and a commitment to providing excellent service are essential. Ability to build rapport and trust: CRMs need to establish strong relationships with clients. Analytical and strategic thinking: They should be able to analyze customer data and develop strategies to improve customer satisfaction and retention. Experience with CRM software: Proficiency in using CRM systems to manage customer interactions and data is often required.

Skills and Qualifications:Strong Communication Skills: Excellent verbal and written communication skills are essential for interacting with customers effectively. Customer Service Orientation: A commitment to providing exceptional service and ensuring customer satisfaction. Problem-Solving Skills: The ability to identify and resolve customer issues in a timely manner. Analytical Skills: The ability to analyze customer data and trends to identify areas for improvement. Empathy and Patience: The ability to understand and respond to customer needs with empathy and patience. Technical Proficiency: Proficiency in using CRM systems and other customer service tools. Industry Knowledge: Depending on the specific industry, knowledge of relevant products or services may be required.

Customer relation, Direct customer handling, Tele sales

EXCELLENT OPPORTUNITY TO WORK WITH US!*Graduate freshers can also apply !!Aimore Technologies is a premier software training institute in Chennai, offering industry-focused IT training programs with a 100% placement guarantee. Join us in empowering students to achieve their career goals.Responsibilities:For Customer Relations Officer the candidate will need to:Act as the primary point of contact for students ensuring exceptional training programs.Understand and address student inquiries about training programs, placements, and schedules.Build and nurture strong relationships with prospective and existing students to ensure satisfaction and engagement.Calling out students and helping them complete their profileHelp in resolving students queriesInteract with students by phone, e-mail and online chatAssist in promotional activities and student onboarding processes.Gather feedback from students to improve training and service quality.Requirements:1. Min Qualification - Graduate2. Strong verbal and written communication skills3. Passionate and self-driven4. Strong integrity and work ethics5. Well versed with computers6. Prior experience in Customer service or Customer Facing job will be an added advantageActive listening: Listening to customersProblem solving: Using critical thinking, decision-making, creativity, and information processing to solve problemsAttention to detail: Paying close attention to detailTeamwork: Working well in a team7. Flexible with Shifts (for female its Day Shift)QualificationsBachelor's degree in Business Administration, Marketing, or a related field.Proven experience in customer relationship management or a similar role.Strong communication and interpersonal skills.Proficiency in using CRM tools and Microsoft Office Suite.Ability to handle student queries with empathy and professionalism.

Helping customers understand products and services, and resolving any issues they have.Driving sales for Airtel products and services, including plans, upgrades,and the airtel app.Ensuring compliance with company policies and procedures.Collaborating with internal teams to improve customer experience.Keeping detailed records of customer interactions and sales.Educating customers about new products and offers.

Position - Customer Relations officer.Age Limit - 30 and below.Language reqd - English and Hindi.Shift Timings - 10 am to 6 pm.Salary 16.5k to 17.5k.Drop and pick up shuttle service free of cost.Work location - Sector 127, Noida.

Job Title: Customer Relations ManagerLocation : Suraj Kund, FaridabadExperience : 2-8 yearsPosition OverviewWe are looking for a dynamic and results-driven Customer Relations Manager to oversee our client relations and enhance the overall customer experience. The Customer Relations Manager will be responsible for building and maintaining positive relationships with clients, ensuring their needs are met and exceeded. This role requires strong interpersonal skills, a deep understanding of real estate processes, and the ability to resolve issues efficiently.Local candidate is preferable.Responsibilities:- Serve as the primary point of contact for clients and existing buyers, addressing inquiries, concerns, and requests promptly and professionally. Build strong relationships with clients, providing personalized service and guidance throughout their real estate transactions.- Oversee the sales process from follow-up, property viewing, closing, ensuring efficiency and accuracy. Addressing any issues that may arise during the sales process in a professional and efficient manner.- Overseeing the maintenance and upkeep of common areas and amenities within the residential society. Coordinating with maintenance staff or external service providers to ensure timely resolution of maintenance issues.- Collaborate closely with sales & property management teams to ensure seamless client experiences. Resolve buyers complaints and escalate issues as needed to ensure timely and satisfactory resolution.- Develop and implement strategies to enhance client retention and foster long-term loyalty.- Stay informed about market trends, industry developments, and competitors to provide insights and recommendations to clients.Qualifications- Bachelors degree in Business Administration, Marketing, Real Estate, or a related field.- Proven experience in customer relations or client management or after sale service within the real-estate industry.

Experience: 4-5 years of experience in totalQualification: Bachelor's degreeLocation: South-GoaSalary: 5LPAJD:Monitor and convert minimum 3-4 enquires into sales from telecallers.Maintain team leaves, and operations.close the queries.

Collaborate with the marketing team to develop and execute marketing campaigns.Assist in the creation of marketing materials, including brochures, presentations, and online content.Participate in industry events and trade shows to promote the company.Develop and implement strategic sales plans to achieve company goals and objectives.Identify and evaluate market trends and customer needs to adjust sales strategies accordingly.Prepare and present sales forecasts, budgets, and reports to the management team.

We are Hiring a virtual patientrelationship manager to manage customer queries and complaints. To do well inthis role you need to be able to remain calm when customers are frustrated andhave experience working with computers.Job Profile - Relationship Manager Customer Support ServicesShift Type - RotationalWorking Locations Jaipur Salary - 10K to 22 CTCWorking Days - 6 (week offs would bealso rotational)Work Type - Work from Office(Hospital)Qualification - Any Graduate or Under GraduateExperience - Min. 1 year of prior workexperience in customer handling.(Freshers with good communicationskills are also considerable)Role & Responsibilities As a Relationship Manager, you will beresponsible for resolving the queries of the concerned persons calling the hospital, announcing the codes, and transferring the calls.Making feedback calls, building goodrelationships with the customers/clients, etc.Ensure customer satisfaction andprovide professional customer support.Responding promptly to customerinquiries.Managing the data on CRM software.Required Skills Good communication skills, expertise inworking on MS Office, and time punctuality.Important point-We basically do not have festival offsbut the organization double pays the employee when they work on festival days.

Mega walk in drive for customer relationship officer positionInterview Time: 10 AM - 03 PMWork From Office JobInterview Venue- Tatwa Technologies Ltd, 2nd Floor ,E-52 , Infocity, Patia, Bhubaneswar.Designation: Customer Relationship OfficerQualification: Intermediate/ Graduates/MBA/BtechAge- 18 to 30Salary: 8500 + PF +ESI + IncentivesCompany: Tatwa Technologies Ltd.Industry: BPOShift Time: 9:30 AM - 6:30 PM (Sunday-Week Off)

we are interested in hiring a dedicating and hardworking individual as a Telecaller and CRO to join our Real Estate company

Experienced Manager with a demonstrated history of working in the airlines/aviation/Freight Forwarding industry. Skilled in Negotiation, Operations Management, Sales, Air Freight, and Management.Responsible for Sustaining loyal customers and targeting new key accounts/clients to optimize market share. Should have passion to develop new business, establishing strong relationship with Multinational and local forwarders. Always working on diversifying , multi commodity business model to promote consistent , successful business growth rate. Have also get hands on optimum utilization of available resources with dual alternate utilization work process method.Core Competencies:Driving business growth through identification of new market segments for attaining targets.Forecasting sales targets and executing them in a given time frame thereby enhancing existing Clientele.Developing and appointing new cargo business partners to increase the market share.Sales promotional activities for brand building & market development.Conceptualizing new Deals for the cargo business partners as per the market dynamics.Identifying prospective clients from various product verticals.Identifying and grooming a creative team.Directing, leading and motivating workforce.Excellent communication skills (written and verbal)

Office Administrator Job Responsibilities:Supports company operations by maintaining office systems and supervising staff.Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.Completes operational requirements by scheduling and assigning employees and following up on work results.Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.Maintains office staff by recruiting, selecting, orienting, and training employees.Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results.Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Generating sales leads that develop into new customers and identifying and assessing customer needs to achieve satisfaction.Managing customer queries and handling the issuesprovide end to end assistance to clientsCollecting and analyzing customer feedbackPreparing marketing strategies

Should have handled the customer relationship officer profile at least for 5 years. Should be a good communicator , listener and also must have a presentable personality . He / She will be handling the entire clientele issues related to any kind of concerns

Customer RelationTele salesDirect Customer handling

Should have handled the customer relationship officer profile at least for 5 years. Should be a good communicator , listener and also must have a presentable personality . He / She will be handling the entire clientele issues related to any kind of concerns