207

Captain Jobs in India

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  • 2 - 4 yrs
  • 2.5 Lac/Yr
  • Rishikesh
Food Beverage Hotel Restaurant Restaurant
Job description:Veda5 Wellness is a premium wellness retreat in Rishikesh, offering guests a serene escape with holistic healing, luxury hospitality, and soulful dining experiences. With our in-house restaurant, we are committed to delivering exceptional service, wellness-inspired cuisine, and memorable guest experiences.Position: F&B CaptainWe are seeking a passionate and experienced F&B Captain to lead our restaurant service team and ensure outstanding guest satisfaction.Key Responsibilities- Supervise daily restaurant operations and maintain service standards- Lead, train, and motivate the service team- Ensure smooth coordination between kitchen and service staff- Handle guest queries and complaints professionally- Maintain hygiene, cleanliness, and SOP compliance- Monitor table setup, service flow, and guest feedback- Assist in inventory control and daily sales reportingRequirements- Minimum 2-4 years of experience in a similar role (preferably in a 4-star/5-star hotel or wellness retreat)- Strong leadership and communication skills- Well-groomed personality with professional attitude- Knowledge of food & beverage service standards- Ability to handle guest relations confidently- Familiarity with POS systemsBenefits- Flexible schedule- Food & accommodation provided- Leave encashmentBenefits:Food providedWork Location: In person
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Restaurant Captain (3-6 Years)

Hotel JSR Continental

  • 3 - 6 yrs
  • 2.5 Lac/Yr
  • Dehradun
Customer Relationship Room Service Problem Solving Good Communication Skills Steward Activities Staff Management Customer Care Captain
We are looking for a Restaurant Captain to lead our dining team in Dehradun. This is a full-time position requiring 3 to 6 years of experience in the hospitality industry. The ideal candidate should hold a diploma and possess excellent leadership skills.**Key Responsibilities:**- **Team Management:** Supervise and motivate the wait staff to ensure smooth service and high customer satisfaction. Regularly train team members on menu offerings and service protocols to maintain consistency.- **Customer Interaction:** Greet and welcome guests, ensuring they have an enjoyable experience. Respond to customer inquiries and complaints promptly to enhance guest satisfaction.- **Order Coordination:** Take and process orders accurately, ensuring they are communicated efficiently to the kitchen staff. Check on guests throughout their meal to ascertain their satisfaction with the food and service.- **Table Settings and Cleanliness:** Ensure that tables are set correctly and maintained in a clean and orderly fashion. Regularly inspect the dining area for cleanliness and prompt any necessary actions.- **Inventory Management:** Monitor stock levels of food and supplies. Assist in ordering replenishments as needed to prevent shortage during busy hours.The successful candidate should have strong communication and interpersonal skills. Attention to detail and the ability to multitask in a fast-paced environment are essential. A customer-oriented mindset and a passion for providing excellent service are important for this role. Familiarity with restaurant management software is desirable.
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  • Fresher
  • 9.5 Lac/Yr
  • Chandigarh
Customer Retention Cargo Handling Cargo Handler Cargo Staff Airlines Executive Airline Manager Airline Customer Service Airline Ground Staff Airlines Transition Captain Airline Airlines Cabin Crew Airline Customer Service Representative Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Airport Manager Aviation Aviation Security Air Ticketing Air Hostess Air Traffic Control
As an Airport Customer Service Associate, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. Your main responsibilities will include:- **Providing Information**: Assist passengers with inquiries about flight schedules, terminal facilities, and other travel-related questions to help them navigate the airport with ease.- **Check-in Assistance**: Guide travelers through the check-in process, ensuring they understand procedures and are aware of necessary documents needed for boarding.- **Handling Passenger Complaints**: Address and resolve any concerns or complaints from passengers promptly and professionally, ensuring high customer satisfaction.- **Coordinating with Airlines**: Work closely with airline staff to manage passenger needs, including rebookings or troubleshooting travel issues, enhancing collaboration and service quality.- **Monitoring Flight Information**: Keep passengers informed about flight status updates, including delays and gate changes, to assist them in planning their travel more effectively.Candidates should have a minimum of a 12th-grade education and be open to working full time in a dynamic airport environment. We welcome freshers who possess excellent communication skills and a friendly attitude. The ideal candidate will be someone who can work well under pressure, is detail-oriented, and has a strong desire to provide exceptional customer service. Proficiency in both English and the local language is advantageous for effective communication with diverse travelers.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Bhubaneswar
Customer Service Crisis Management Maritime Regulations Risk Assessment Team Management
The TR Captain position is an exciting opportunity for individuals looking to begin their career in a dynamic environment. Located in Bhubaneswar, this role requires a dedicated male candidate who has completed at least 10th grade. You will be expected to work full time from the office, with no prior experience necessary. **Key Responsibilities:**- **Team Leadership:** You will lead a small team, ensuring everyone understands their tasks and works together effectively.- **Task Coordination:** It will be your job to assign tasks to team members and monitor their progress, ensuring deadlines are met.- **Communication Management:** Clear and effective communication within the team and with other departments is essential for success in this role.- **Reporting:** You will be responsible for preparing regular reports on team performance and progress, providing insights for improvement.- **Problem Solving:** When issues arise, you'll need to quickly identify and address them to keep the team's work on track.**Required Skills and Expectations:**- Strong communication skills are vital to effectively lead and motivate your team.- Basic organizational skills will help you manage tasks efficiently.- A positive attitude and willingness to learn are essential for success in this entry-level role.- Ability to work in a fast-paced environment and adapt to changing circumstances is expected.- Being a team player is crucial, as collaboration is at the heart of this position. This role is perfect for enthusiastic individuals eager to grow in a supportive workplace.
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Walkin For Airlines Transition Captain Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Systems Cockpit Resource Management Crew Management Critical Thinking Safety Protocols Technical Knowledge Weather Analysis Decision Making Emergency Procedures Flight Operations Flight Planning Communication Multi-tasking Risk Assessment Regulatory Compliance Leadership Navigation Training Problem Solving Adaptability
As an Airlines Transition Captain, you will play a crucial role in overseeing the smooth transition of flight operations within the airline. Your expertise will ensure that all processes are conducted safely and efficiently.**Key Responsibilities:**- **Flight Coordination:** Manage and coordinate flight schedules to ensure timely departures and arrivals. This includes monitoring weather conditions and any potential delays.- **Crew Management:** Supervise and guide the flight crew, including pilots and cabin staff, to maintain high standards of performance and safety.- **Passenger Communication:** Provide clear and effective communication to passengers regarding flight status, gate changes, and any important announcements.- **Safety Compliance:** Ensure that all safety protocols are followed during pre-flight checks and throughout the flight. This involves conducting safety briefings and emergency procedures.- **Problem Resolution:** Quickly address and resolve any issues that arise during operations, such as equipment failures or passenger concerns, to minimize disruptions.To be successful in this role, you should possess strong communication and interpersonal skills. You should be capable of working in a fast-paced environment while maintaining attention to detail. A willingness to learn and adapt to new procedures is essential. Basic knowledge of aviation operations is helpful, but not required, as training will be provided. A positive attitude and a commitment to safety will be key to your success as an Airlines Transition Captain.
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  • 0 - 6 yrs
  • Pune
FNB Executive Room Service Customer Care Problem Solving Good Communication Skills
Join our team as a Restaurant Captain in Pune, India, where you will play an essential role in delivering excellent dining experiences to our guests. We are looking for a passionate individual, whether fresh out of school or with some experience, to lead our service team.Your main responsibilities will include welcoming guests and guiding them to their tables with a warm smile. You will ensure that the dining area is clean and well-organized, maintaining a pleasant atmosphere. You will also oversee the service team, providing direction and support to ensure that all orders are taken accurately and in a timely manner. Engaging with guests to understand their needs and preferences will be key, allowing you to offer personalized recommendations from our menu.To succeed in this role, you should possess strong communication and interpersonal skills, enabling you to connect with both guests and coworkers effectively. You should have a keen attention to detail and an ability to multitask in a fast-paced environment. Being a team player is essential, as you will work closely with kitchen staff and other team members to ensure smooth service. Flexibility in working hours is also important, including weekends and holidays. If you are eager to learn and grow in the restaurant industry, we encourage you to apply and become a part of our dynamic team!
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  • 3 - 5 yrs
  • 3.5 Lac/Yr
  • Mohali
F&b F&B Captain Food Beverage Gues Service Leadership Inventory
An F&B (Food & Beverage) Captain is a supervisory role in restaurants, hotels, or cafes responsible for leading service staff, ensuring exceptional guest experiences, and managing daily floor operations. They coordinate between the kitchen and front-of-house, handle guest complaints, manage table turnovers, and maintain service standards. Location - Sector 67 MohaliKey Responsibilities & Duties:Guest Experience & Service: Greeting guests, taking orders, providing menu recommendations, and handling complaints professionally.Operational Supervision: Managing, training, and mentoring service staff (stewards/waiters).Coordination: Ensuring smooth communication between the kitchen, bar, and service team.Standards & Compliance: Maintaining hygiene, safety, and service standard operating procedures (SOPs).Administrative Tasks: Organizing duty rosters, managing inventory, and assisting with billing. Key Skills Required:Leadership: Ability to lead a team during busy, high-pressure shifts.Communication: Strong interpersonal skills for interacting with guests and staff.Technical Knowledge: Proficiency in POS (Point of Sale) systems, food safety, and beverage service.Problem-Solving: Capability to handle customer complaints and operational issues. Salary and Growth:Salary: In India, starting salaries for F&B Captains are approximately 2.5 - 3.5 Lakhs per year, Career Path: F&B Captains often advance to positions such as Restaurant Supervisor, Assistant F&B Manager, or Restaurant Manager.
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Walk-in Senior Captain (Male)

Hotel Reverent Ganga

  • 4 - 10 yrs
  • 2.8 Lac/Yr
  • Haridwar
Leadership Skills
WE NEED A GOOD AND WELL TRAINED RESTAURANT CAPTION.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Erode
Coordination Decision-making Crisis Management
Customer welcome and seat arrangement Customer handle and order taken customer satisfaction family food delivery running order taken upsale ll item today spl items Supervise waiters and service staff during shiftEnsure guests are welcomed and seated properlyTake and confirm orders accuratelyCoordinate with kitchen for smooth food serviceHandle guest complaints professionallyMaintain hygiene and grooming standardsMonitor table turnover and service timingTrain new staff membersMaintain daily sales & billing coordination
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Hiring For Restaurant Captain

Black Monk Cafe Restaurant

  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Karnal
Customer Relationship Problem Solving Steward Activities Staff Management Good Communication Skills
Restaurant Captain
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kondapur Hyderabad
Team Work Order Taking Communication Time Management Leadership
1. Supervising Service StaffOversee waiters, stewards, and hostsAssign tables and service sectionsEnsure grooming and uniform standardsTrain new staff on service procedures 2. Guest Service & SatisfactionWelcome and assist guestsHandle special requests (dietary needs, VIP service)
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Anna Nagar Chennai
Customer Care Good Communication Skills
We are hiring restaurant Captain Male and female Freshers also welcome Training will be provided Monthly salary Weekly once off Chennai location South Indian Restaurant Food and accommodation free
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Pimpri Chinchwad Pune
Hotel Restaurant Restaurant Service Restaurant Captain Restaurant Waiter Restaurant Hostess Restaurant Staff Customer Relationship Steward Activities Customer Care Good Communication Skills Interpersonal Interpersonal Skills
As a Restaurant Captain, you will play a crucial role in providing excellent customer service and ensuring smooth restaurant operations. Your main responsibilities will include:- **Customer Service**: Greet and welcome guests, providing an exceptional dining experience by addressing their needs and preferences.- **Order Management**: Take and process customer orders accurately and efficiently, ensuring that all requests are communicated to the kitchen staff.- **Team Coordination**: Work closely with the kitchen and serving staff to maintain a smooth workflow and timely service during busy periods.- **Menu Knowledge**: Familiarize yourself with the menu items, including ingredients and preparation methods, to answer any customer questions confidently.- **Table Management**: Oversee and manage tables to ensure they are clean, set up correctly, and ready for new guests.- **Feedback Collection**: Proactively seek feedback from customers to assess their dining experience and address any concerns promptly.To qualify for this part-time position, you should possess the following skills and expectations: - Strong communication skills to interact effectively with customers and team members.- A friendly and positive attitude, able to work in a fast-paced environment.- Basic math skills for processing bills and handling cash.- A willingness to learn and adapt to changes in menu or restaurant policies.- Ability to work flexible hours, including evenings and weekends as needed.You must have completed at least the 10th grade and have some experience in customer service or a restaurant environment, although this is not mandatory.
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Opening For Restaurant Captain

Unique Manpower Consultancy

  • 1 - 5 yrs
  • 4.8 Lac/Yr
  • Belapur Navi Mumbai
Customer Relationship Steward Activities Room Service Customer Care Problem Solving Staff Management Good Communication Skills
A Restaurant Captain oversees daily dining room operations, ensuring smooth service, guest satisfaction, and team coordination. Key responsibilities include greeting guests, taking orders, training and supervising service staff (stewards/waiters), handling complaints, managing reservations, and collaborating with the kitchen to ensure timely food delivery. Expertia AIExpertia AI+4Core Responsibilities of a Restaurant Captain:Service & Guest Management: Warmly greet and seat guests, take orders, and provide menu recommendations. Actively solicit guest feedback to improve service and handle any complaints promptly.Supervision & Training: Lead the service team (servers/busboys) during shifts. Train new staff, conduct team briefings regarding daily specials and VIP guests, and ensure adherence to safety/hygiene standards.Operational Coordination: Coordinate with the kitchen to ensure timely, high-quality food delivery. Inspect stations for cleanliness and proper setup (cutlery, tablecloths, condiments) before and during service.Administrative Duties: Manage reservations, process billing, maintain inventory, and assist with staff scheduling. Expertia AIExpertia AI+9Key Skills & Qualifications:Strong leadership and communication abilities.Excellent customer service and conflict-resolution skills.Thorough knowledge of food, beverages, and service etiquette.Ability to remain calm and professional under pressure
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  • Fresher
  • 2.3 Lac/Yr
  • 105628
Cash Collection Customer Relationship
- Greeting and seating guests: As a Restaurant Captain, you will be responsible for welcoming guests as they arrive at the restaurant and escorting them to their tables. It is important to provide a warm and friendly first impression to create a positive dining experience.- Taking orders accurately: You will be required to interact with customers to take their food and beverage orders. It is essential to pay attention to detail and accurately record the orders to ensure that customers receive the correct items.- Coordinating with the kitchen and serving staff: Efficient communication with the kitchen and serving staff is crucial to ensure that orders are prepared and delivered in a timely manner. As a Restaurant Captain, you will need to coordinate effectively to ensure smooth operations.- Resolving customer complaints: In the event of customer complaints or issues, you will be expected to address them promptly and find appropriate solutions to ensure customer satisfaction. Good communication and problem-solving skills are important in handling such situations.- Maintaining cleanliness and hygiene: Keeping the restaurant clean and maintaining proper hygiene standards is essential for the health and safety of both customers and staff. As a Restaurant Captain, you will be responsible for overseeing cleanliness and hygiene practices.Required Skills and Expectations:- Good communication skills: Ability to effectively communicate with customers, kitchen staff, and serving staff.- Attention to detail: Must pay close attention to orders and ensure accuracy in serving.- Customer service-oriented: A friendly and customer-focused attitude is necessary to provide a positive dining experience.- Ability to work in a fast-paced environment: The restaurant setting can be busy, so the ability to work efficiently under pressure is important.- Basic knowledge of food and beverage: Understanding of menu items and basic food and beverage service is required.
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  • 3 - 4 yrs
  • 3.0 Lac/Yr
  • Noida
Production Supervisor Supervisor Production Scheduling Production Team Coordinator Team Tracker Team Captain Team Work Leadership Skills
Key Responsibilities:1. Supervise the production process: Monitor and oversee the manufacturing operations to ensure efficiency and quality standards are met.2. Coordinate with team members: Manage and assign tasks to production staff, ensuring they are working effectively towards production goals.3. Maintain inventory levels: Keep track of raw materials and finished products to prevent shortages or excess stock.4. Ensure adherence to safety regulations: Enforce safety protocols to create a secure working environment for all employees.5. Troubleshoot production issues: Identify and resolve any issues that may arise during the production process to minimize disruptions.Required Skills and Expectations:1. 3-4 years of experience in a production role: Previous experience in a manufacturing setting is essential to effectively supervise production processes.2. Education background in B.A, B.Com, B.Sc, or Vocational Course: Knowledge in areas such as business, science, or technical skills will be beneficial for this role.3. Strong leadership and communication skills: Ability to effectively lead a team, communicate instructions clearly, and collaborate with other departments.4. Detail-oriented and organized: Must be able to keep track of multiple tasks, deadlines, and ensure accuracy in production processes.5. Knowledge of safety regulations: Familiarity with workplace safety practices and protocols to ensure a secure working environment.
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Restaurant Captain - Full Time

Shivamshree Businesses Ltd

  • 1 - 5 yrs
  • 2.3 Lac/Yr
  • Chanakyapuri Ahmedabad
Guest Services Customer Support Menu Planning Order Taking Customer Relationship Steward Activities Good Communication Skills F&B Captain F&b Assistant
Guest Relations,Take Orders, Present menu, answer questions and make suggestions regarding food and beverage * Serve the Guest in an accommodating manner * Apply positive suggestive sales approach to guide Guests * Looks for ways to avoid waste and limit costs * Assist in keeping the restaurant clean and safe * Report to property on time and in proper uniform * Provide the perfect service experience for every Guest * Ensure the Guest feels important and welcome in the restaurant
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  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Koyambedu Chennai
Problem-solving Teamwork
Job Details:* Position: Bus Captain* Work Location: Koyambedu (any location nearest to the candidate)* Shift: Night Shift* Salary: 15,000 20,000 (Fixed, based on experience)* Additional Benefits: Incentives + Stay Bonus of 12,000 (paid in three instalments of 4,000 each on completion of the 2nd month, 4th month, and 6th month, respectively)Important Instructions (Mandatory):1. Candidates must clearly understand the role & responsibilities.2. Candidates must be aware of night duty hours.3. Do not send candidates from the same college or same village.4. Ensure candidates attend with proper grooming.5. Candidates must carry an updated CV.6. Candidates earlier rejected by HR can be reconsidered only after 6 months.7. Candidates must carry all KYC documents:o Aadhaar Cardo PAN Cardo Bank Passbook (Aadhaar & PAN linked)o Higher Qualification Certificateo Email ID
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  • 7 - 13 yrs
  • 3.0 Lac/Yr
  • Bhubaneswar
Cooking Food SOUTHINDIAN Indian Chef INDIAN CHEF Chinese Chef Commis Chef Canteen Manager Captain South Indian Cook Tandoor Chef Assistant Cook
- Prepare authentic South Indian dishes:The South Indian Cook will be responsible for preparing a variety of traditional South Indian dishes such as dosas, idlis, sambhar, chutneys, and rice dishes with the right balance of flavors and spices.- Maintain cleanliness and hygiene in the kitchen:Ensuring that the kitchen is clean, organized, and follows proper hygiene standards to ensure the safety of the food being prepared.- Source and purchase quality ingredients:Responsibility for sourcing and purchasing fresh and high-quality ingredients like vegetables, spices, and other necessary items for cooking South Indian cuisine.- Customize dishes to meet dietary restrictions:Ability to customize dishes based on dietary restrictions or preferences of customers, ensuring that all meals are prepared to meet individual needs.- Monitor and manage kitchen inventory:Keeping track of inventory, ordering supplies as needed, and managing stock levels to avoid any disruptions in the cooking process.Required Skills and Expectations:- Demonstrated experience in cooking South Indian cuisine for at least 7-13 years.- Strong knowledge of traditional South Indian recipes and cooking techniques.- Ability to work independently and efficiently in a fast-paced kitchen environment.- Good communication skills and the ability to work well with other kitchen staff.- Strong attention to detail and a passion for creating delicious and authentic South Indian dishes.
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Restaurant Captain

Soukya Indian Holistic Health Centre Pvt Ltd

  • 5 - 10 yrs
  • Samethanahalli Bangalore
Positive Customer Relationship Problem Solving Good Communication Skills Staff Management Leadership
Guest Service:1. Excel at Guest service by training staff to make sure the Guests leave the restaurant happy.2. Inspect Dining room, Kitchen and BOH for cleanliness.3. Ensure all electrical equipments are in working condition.4. Maintain ambiance in the Dining by controlling lighting, background music and temperature prior to guest arrival.5. Ensure all necessary equipment is in position, i.e. tables, chairs, Activity register, etc.6. Check the table cloth for any stains, rips or wrinkles.7. Ensure the table appointments, including flower arrangements, are impeccable and the tables are correctly and attractively laid up.8. Ensure stations have sufficient mise-en-place to facilitate fast expedition of orders, particularly during peak periods.9. Coordinate with Chef to plan menus in accordance to make similar menu for different diets.10. Ensure the printed menus are correct and no spelling mistakes, the print should be straight.11. Ensure to taste the prepared food for quality and presentation.12. Ensure herbal water / Cumin water is prepared as per standards.13. Ensure the staffs are clean, correctly and smartly dressed at all times.14. Conduct daily briefings paying attention to Personal Hygiene, Grooming, Job knowledge etc.15. Ensure only well-trained and experienced staff is on duty and serving the guests.16. Meet, greet & Seat Guests as per the choice of table.17. Be totally aware of each Guest's diet and ensure these diets are adhered to.18. Maintain records of guests like and dislikes for personalized service.19. Ensure the VIP's are identified and their presence is known to all staff.20. Ensure the orders are taken correctly, courteously and actioned without delay.21. Ensure prompt, efficient and exceptional Guest service of all meals, maintain high standards as per SOP.22. Ensure no food is lying in the side station for more than 15 seconds.23. Side stations to be kept clean at all times and maintain clean vs dirty separate.24. Ensure proper food handling procedures are followed.25. Ensure that new products/ specials are understood by servers and are being promoted. 26. Coordinate entire operation of the restaurant & kitchen.27. Show enthusiasm about guest within the restaurant and interact to make sure overall expectations are met.28. Oversee actual service on a daily basis to ensure that service is professional, discreet, personalised and consistent.29. Seek, listen and respond to Guest feedback, pass on the vital information to the management /concern person.30. Effectively identify restaurant problems through constant monitoring and execute to resolve the same.31. Constantly be aware of and respond to the needs of the Guest, continuously striving to create the right environment.32. Coordinate with Drs for diets and communicate effectively with staff. 33. Assume control of the restaurant and use own initiative to solve all guests issues.34. Handle irate Guests/ guest complaints with a friendly & calm attitude.35. Do not blame others take accountability for problems.36. Interact with other department heads to maintain consistency of guest service as it related to the food and beverage department. 37. Ensure room service orders are executed promptly and that they comply with the SOP.38. Ensure the Side duties are monitored on daily basis.39. Ensure all sliver ware is regularly polished and crockery is free of stains.40. Ensure that the Back of the House Department operates effectively and efficiently.
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  • Fresher
  • 9.5 Lac/Yr
  • Lucknow
Customer Retention Cargo Handling Cargo Handler Cargo Staff Airlines Executive Airline Manager Airline Customer Service Airline Ground Staff Airlines Transition Captain Airline Airlines Cabin Crew Airline Customer Service Representative Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Airport Manager Aviation Aviation Security Air Ticketing Air Hostess Air Traffic Control
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to travelers. Your work will be at the airport in Lucknow, where you will assist passengers and ensure their journey is smooth and pleasant.**Key Responsibilities:**- **Assisting Passengers:** Greet travelers warmly, provide information about flights, check-in procedures, and other services available at the airport.- **Managing Check-in:** Help passengers with the check-in process, ensuring they have the correct documentation and guiding them through the necessary steps.- **Handling Inquiries:** Respond to questions and concerns from passengers, resolving issues quickly to enhance customer satisfaction.- **Maintaining Security Standards:** Ensure that all security procedures are followed, assisting with baggage checks and screenings as required.- **Supporting Operations:** Collaborate with other airport staff to ensure operations run smoothly, including communication with airline teams and baggage handlers.**Required Skills and Expectations:**- **Effective Communication:** You must have good verbal communication skills to interact well with passengers and colleagues, conveying information clearly and politely.- **Problem-Solving Skills:** You should be able to think on your feet and find quick solutions to passenger issues or concerns.- **Customer-Oriented Attitude:** A friendly demeanor and a genuine desire to help travelers are essential for providing excellent service.- **Basic Computer Skills:** Familiarity with basic computer operations will help you navigate check-in systems and handle inquiries efficiently.- **Team Player:** Being able to work well with others is important, as you will collaborate with various airport departments.This role is ideal for freshers who have completed their 12th grade and are looking to start a career in the aviation industry.
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  • Fresher
  • 9.5 Lac/Yr
  • Raipur
Customer Retention Cargo Handling Cargo Handler Cargo Staff Airlines Executive Airline Manager Airline Customer Service Airline Ground Staff Airlines Transition Captain Airline Airlines Cabin Crew Airline Customer Service Representative Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Airport Manager Aviation Aviation Security Air Ticketing Air Hostess Air Traffic Control Customer Relation
As an Airport Customer Service Associate, you will play a vital role in ensuring a seamless travel experience for passengers at the airport. Your responsibilities will include:- **Greeting Passengers**: Welcome travelers at the airport and make them feel comfortable as they begin their journey.- **Check-in Assistance**: Help passengers with the check-in process, ensuring they understand how to check in their luggage and receive their boarding passes.- **Providing Information**: Offer accurate and timely information about flight schedules, gate changes, and airport services to help passengers navigate the airport easily.- **Handling Inquiries**: Address passenger questions and concerns, resolving any issues they may have with empathy and professionalism.- **Assisting with Boarding**: Guide passengers during the boarding process, ensuring that everything runs smoothly and on time.- **Managing Complaints**: Handle complaints or challenging situations with a calm demeanor, working to find suitable solutions that ensure customer satisfaction.To succeed in this role, you should possess strong communication skills, allowing you to interact effectively with passengers. A helpful and positive attitude is essential, as is the ability to work in a fast-paced environment. Being a team player will help you collaborate with other staff members effectively. Basic computer skills for check-in processes and the ability to remain calm under pressure are also important in this position. We welcome freshers to apply and provide an opportunity to grow in the dynamic field of airport services.
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  • Fresher
  • 9.5 Lac/Yr
  • Ranchi
Customer Retention Cargo Handling Cargo Handler Cargo Staff Airlines Executive Airline Manager Airline Customer Service Airline Ground Staff Airlines Transition Captain Airline Airlines Cabin Crew Airline Customer Service Representative Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Airport Manager Aviation Aviation Security Air Ticketing Air Hostess Air Traffic Control Customer Relation
We are looking for a dedicated Airport Customer Service Associate to join our team in Ranchi. This full-time position is perfect for freshers who have completed their 12th grade education. As an Airport Customer Service Associate, you will play a vital role in providing exceptional service to passengers at the airport.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, baggage handling, and other inquiries to ensure a smooth travel experience.- **Information Provider:** Respond to passenger questions about flight schedules, airport facilities, and travel services, aiding in their understanding of procedures.- **Conflict Resolution:** Address any issues or complaints from passengers in a calm and professional manner, ensuring that concerns are resolved efficiently.- **Team Collaboration:** Work closely with other airport staff and departments to ensure streamlined operations and maintain a high-quality service environment.- **Safety and Security Compliance:** Follow airport regulations and safety protocols to maintain a secure environment for all passengers and staff.**Required Skills and Expectations:**Candidates should demonstrate excellent communication and interpersonal skills to engage effectively with a diverse range of passengers. A friendly and approachable attitude is essential. Candidates should also be able to handle stressful situations calmly and professionally. Basic knowledge of airport operations will be a plus, but is not mandatory. Strong teamwork skills are important, as you will collaborate with various staff members to enhance passenger experiences. Candidates should be willing to work flexible hours, including weekends and holidays.
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