Captain (1-3 Years)

Dolphin placements

we are seeking a a restaurant captain supervises dining room operations, focusing on staff management, excellent customer service, ensuring smooth coordination between service and kitchen, handling guest concerns, and maintaining cleanliness and safety standards. key duties include managing reservations, training staff, assisting with food and beverage service, conducting guest feedback, and collaborating with management on inventory and operational issues.

captain responsibilities:

welcoming guests upon their arrival and assisting them with their seating arrangements.

assisting managers and organizers with planning the layout and logistics of events.

setting up and managing staff shifts and timetables.

developing and providing staff with the necessary training, including customer service and serving etiquette.

managing the setup of events.

running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.

monitoring the inventory of supplies, equipment, and furniture.

tending to guests' requests, questions, and complaints.

ensuring that the venue and facilities remain neat and clean.

ensuring that all applicable safety regulations are communicated and adhered to.

captain requirements:

high school diploma or ged.

degree in hospitality or similar preferred.

a minimum of 3 years experience as a banquet captain or similar.

excellent leadership abilities and the ability to manage many staff members.

great time management and multitasking abilities.

excellent written and verbal communication abilities.

the ability to provide an excellent level of customer service, even in stressful situations.

physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.

willingness to work long hours, irregular shifts, and on weekends and holidays.

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  Bachelor of Hotel Management

• Role

  Captain

• Industry Type

  Security Forces / Defence Forces / Investigation

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  new delhi