Relationship Executive - Full Time - Freshers

As a Relationship Executive in Siliguri, you will be responsible for building and maintaining strong relationships with customers, ensuring their satisfaction, and promoting the company's services.

Key Responsibilities:

- Customer Engagement: Interact with customers to understand their needs and gather feedback on services. This helps in refining our offerings and improving client satisfaction.

- Relationship Building: Establish trust and rapport with clients through consistent communication. Strong relationships lead to repeat business and positive referrals.

- Service Promotion: Actively promote the company's services to existing and potential customers. This is essential for driving sales and expanding the client base.

- Issue Resolution: Address and resolve customer complaints efficiently. Timely solutions enhance customer loyalty and retention.

- Regular Follow-ups: Maintain regular contact with clients to ensure their needs are met and identify opportunities for upselling or cross-selling services.

- Record Keeping: Maintain accurate records of interactions with customers. This assists in tracking client history and improving service delivery.

Required Skills and Expectations:

- Strong communication and interpersonal skills are essential for effectively engaging with customers and colleagues alike.

- Ability to work in a fast-paced environment while maintaining attention to detail.

- A positive attitude and a customer-first mindset are crucial for fostering strong relationships.

- Basic computer skills to manage customer records and communication through various software.

- Candidates should have a minimum educational qualification of a 12th pass and ideally possess 0 to 2 years of experience in a customer-facing role.

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  12th Pass

• Role

  Relationship Executive

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Travel Allowance (TA), ESI

• Face Interview Location

  Narayana School, Siliguri