As a Bank Officer in Kolkata, you will play an essential role in supporting the daily operations of the bank. Your responsibilities and requirements are outlined below.**Key Responsibilities:**- **Customer Service:** Assist customers with their banking needs by answering queries, guiding them through processes, and resolving any issues they may have.- **Account Management:** Help customers open new accounts and manage existing ones, ensuring accuracy in documentation and compliance with bank policies.- **Transaction Processing:** Handle various financial transactions, including deposits and withdrawals, while maintaining a high level of accuracy and efficiency.- **Sales and Promotion:** Promote banking products and services to customers, understanding their needs to provide suitable solutions that enhance customer satisfaction.- **Record Keeping:** Maintain organized records of transactions and customer interactions, ensuring data is up-to-date and secure.- **Compliance Adherence:** Ensure all banking activities comply with regulatory requirements and internal policies to mitigate risks.**Required Skills and Expectations:**Candidates should hold a degree in B.A, B.C.A, B.B.A, B.Com, or B.Sc. Strong communication and interpersonal skills are essential, as you will be engaging directly with customers. A keen attention to detail is important for accurate transaction processing and record-keeping. Computer proficiency, especially in banking software and Microsoft Office, is necessary. Individuals should be motivated, dependable, and able to work under pressure in a fast-paced environment. Being a team player is crucial for collaborating with colleagues effectively. A proactive approach to addressing customer needs will set you apart in this role.